Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "Cramped seats and no beverage service. No crew interaction."
Pros: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Pros: "Great flight attendants left me alone to sleep."
Cons: "Korean Air cabins always seem a little warn to me by about five degrees."
Pros: "Crew was great and economy seats have above average legroom."
Cons: "Bathrooms could have been cleaned up a bit."
Pros: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Pros: "The flight crew was friendly. Checking in was easy."
Cons: "Nothing, it was great"
Cons: "More offers of water and drinks."
Cons: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
Pros: "service/food excellent"
Cons: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Pros: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "Clean comfortable"
Cons: "Vegan meal option needs more veggies"
Pros: "The best flight I took this trip - clean, courteous, on time. I wish they flew in continental US :))"
Cons: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
Pros: "Excellent service and delicious food and clean."
Cons: "No wifi on board. Not many movies."
Pros: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Cons: "My original seat assignments were not found so I lost my window seat on one flight."
Pros: "Quick boarding. Friendly and attentive staff who spoke good English in addition to Korean. The food was good for airplane food."
Cons: "It was as good as it gets in Coach!"
Pros: "Crew attended to my needs seriously and in a timely fashion."
Pros: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Pros: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Pros: "Friendly staff"
Pros: "acomodations was awesome!!!"
Cons: "temperature was not consitent"
Pros: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Cons: "Flight to BKK was on 747s my favorite plane."
Pros: "Korea Airlines is the best!"
Pros: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Pros: "Nothing at all"
Cons: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Cons: "The seat is small"
Pros: "The service, food, comfort and entertainment are all VERY good on Korean Air. I was very pleased with everything."
Cons: "The only weird thing that happened was we were not able to take more then one snack. It would have been nice to have the option of more."
Pros: "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"
Pros: "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
Cons: "Seats were very uncomfortable, unsuitable for a 12 hour flight."
Pros: "They are family oriented."
Cons: "On the way to Seoul the children were screaming but I guess there's nothing anyone could do about it."
Pros: "Except for crying babies, all is well. Commendable"
Cons: "Same food every year after year"
Pros: "Pleasant and helpful"
Cons: "The food"
Cons: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Pros: "Again plenty of food and beverages."
Pros: "Crew is rather polite and courteous."
Cons: "On-board entertainment system wasn't working until 5min into the air."
Pros: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Cons: "Uncomfortable seats"
Pros: "see above"
Cons: "Would love more Movie and TV options, especially light of the length of the trip"
Pros: "The flight attendants are very attentive and respectful."
Cons: "Economy seats are not the comfiest!"
Cons: "special meals especially Hindu meals non vegetarian"
Pros: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Cons: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Pros: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Cons: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Pros: "Nice bibimbap"
Cons: "Boarding staffs at Tan Son Nhat Airport"
Pros: "courteous manner, efficient crew."
Pros: "Lots of entertainment options and nice crew."
Cons: "Food made my partner nauseous."
Pros: "Rr00m for legs and food"
Pros: "So very accommodating and friendly. The standard for customer service."
Pros: "The flight was fairly full, so it felt crowded, but we were able to sleep. the flight attendants were great, as always."
Cons: "the close quarters in the night."
Pros: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Cons: "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"
Pros: "Amazing crew! Great food service!!"
Cons: "Cleanliness of tray table"
Pros: "The seat was great."
Cons: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
Pros: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Cons: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
Pros: "The staff is friendly with attention to detail"
Pros: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Staff Many empty seats"
Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"
Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Pros: "The 787 was awesome. Very comfortable. Great staff and service."
Pros: "Food, service"
Pros: "Food is good. Entertainment options are fantastic"
Cons: "Seats are very very narrow"
Pros: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Cons: "Nothing. It was perfect. Comfortable, cute stewards"
Cons: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
Cons: "Flight attendant didn't mention so well about drink service."
Pros: "The crew are so courteous and helpful."
Pros: "Good service"
Cons: "baggage was broken."
Pros: "Crew onboard and in Brussels where very nice and efficient."
Cons: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Pros: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
Pros: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Cons: "The in seat entertainment was a bit clunky"
Pros: "Excellent, polite service, very comfortable seats."
Pros: "Same thing"
Cons: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Pros: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Cons: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Cons: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Pros: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Pros: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Pros: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Cons: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Cons: "Not enough English movies/tv shows"
Pros: "A N A Very good, space between chairs is very good, crew very professional and friendly"
Pros: "Food was good."
Cons: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Pros: "ANA flight rarely have big problem, I just let myself relaxed."
Cons: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
Pros: "Check in was easy and staff and crew were very polite."
Cons: "Headphones didn't work well. We had pre-ordered a child meal 24 hours in advance but did not receive it."
Pros: "staff was very nice and helpful"
Cons: "movies were not sp good"
Pros: "Need to step it up with the food, don't have time for shitty service this day and age"
Cons: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
Pros: "Smooth flight with great service"
Pros: "All flights were on time or early."
Pros: "I like the professionalism, politeness and friendly service introduce by the staffs and of course the Pilot of the aircraft....very punctual."
Cons: "the food is good but still there is room for improvements."
Cons: "This was a United Airlines flight. The crew were not very friendly. The seats were uncomfortable."
Pros: "The crew is so nice............and cute too."
Cons: "The temp inside was about 80 degrees........yet, the Asian people seemed to all be freezing....... I was sweating...........almost no snacks or drinks between meals. The meal choices were all Japanese style food."
Pros: "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
Cons: "Just boarding, people still want to get ahead in line, even though I was already in front."
Airlines flying from Myanmar to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights