Daily cleaning, installation of cabin HEPA filters on flights from Nairobi Jomo Kenyatta Intl to Arkansas
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 27h 16m
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Scores according to KAYAK customer reviews
Cons: "None all good"
Cons: "don't know of anything"
Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Pros: "La tripulación excelente y nos dieron un obsequio"
Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."
Pros: "Crew was amazing"
Pros: "Entertainment and food is always great with Qatar!"
Cons: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "Crew was very accommodating"
Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "Extra leg room only coz I was on exit isle"
Cons: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Pros: "Great service from all staff ,"
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Cons: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Pros: "All the services plus the entire team"
Pros: "Flight schedule in time."
Pros: "Flight was on time"
Cons: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Cons: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"
Cons: "The trays of water could come around more frequently"
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Cons: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"
Pros: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Cons: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"
Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Pros: "Staff was very friendly and food was very good."
Cons: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Pros: "The crew was professional and friendly. The flight was on time."
Cons: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Pros: "Liked the entertainment options with a large movie catalog."
Cons: "Customer service by phone, boarding process, width of seats, speed of cabin service."
Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Pros: "Excellent meals (3) and great service. Efficient minimal layover in Qatar."
Cons: "Coach seating on the plane from Nairobi to Qatar, for 5+ hour flight, very tight and cramped. Coach seating on flight from Qatar to NY was slightly bigger but not as spacious as coach seating on China Southern."
Cons: "Wasn't able to online check-in thus losing my window seat 21A I had selected."
Pros: "Comfort of A380 Legs space"
Cons: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"
Pros: "Care was amazing plane was spacious and new lots of entertainment"
Cons: "Food could have been better"
Pros: "On time, efficient."
Cons: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."
Pros: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Cons: "Paying more attention to bags transportation between plains"
Cons: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"
Pros: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."
Pros: ",Crew was amazing, took extra care of passengers.Very polite and friendly."
Pros: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Cons: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"
Pros: "Crew was helpful, food was good"
Cons: "Seats could have been better"
Cons: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Pros: "it’s wasnt a full flight, so that was nice"
Cons: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Cons: "The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent"
Cons: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"
Cons: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"
Cons: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."
Pros: "Very comfortable and the flight crew were extremely friendly and helpful!"
Pros: "Crew was kind and friendly. The touch screens were responsive and easy to use."
Cons: "The food was a bit disappointing. It would be great if the bread rolls could be heated up and the pasta dishes be made more interesting."
Pros: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Cons: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."
Pros: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Cons: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."
Pros: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"
Pros: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Cons: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."
Pros: "There was plenty of room, great staff, no worries whatsoever."
Cons: "The food on Lufthansa has definitely slipped since the last time I flew them a couple of years ago. The main courses are just plain bad. Everything else is good"
Pros: "On time"
Pros: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Pros: "See above"
Cons: "See above"
Pros: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."
Cons: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Nice and polite crew, quick and efficient service."
Cons: "Only one earbud of the headphones can be used, hence the sound was a bit off."
Cons: "The lost luggage for 4 days and a lot of thing were missing from the suitcases."
Pros: "Gate and flight crew were polite and attentive. As I could not check in online, I asked for an aisle seat at gate and crew did all they could to provide one. The flight was easy. Everyone in the flight crew offered their assistance before I asked and they did with a smile. Seat was comfortable and I didn't ask for upgrade. I paid for extra room on outbound flight only to sit in the most cramped seat ever. And on this flight I didn't bother paying for extra room and was pleasantly surprised I wasn't sardined. Very nice Lufthansa! The pilot made minimal interruptions and said only important stuff. No unnecessary pleasantries. Thank you!"
Pros: "Smooth flight. Competent crew. Excellent service."
Pros: "Solid selection of new release films."
Cons: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."
Pros: "A flight without screen is a long flight."
Cons: "If Canada wants to charge an ETA fee, then this should come up when booking the tickets. Finding out at the airport then being subjected to a mandatory payment process on my smartphone with zero help from Air Canada is just classless. And the crew almost appear delighted communicating the fact that failure to do this means I will not get on the plane. Like expensive plane tickets are bought on charity. I even tried to cancel the ticket and your agents, Calvin and a lady who did not have a badge gave me a card with a 1800 no. that was never answered."
Pros: "I always praised Lufthansa food, but this time we got chicken pasta, which was weird. Please bring back your normal option: chicken + puree."
Pros: "Everything about it ,didn't know i could get quality for less."
Cons: "Nothing really."
Cons: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."
Pros: "short hop--good"
Pros: "Lots of great choices in movies and music; good food; great service"
Pros: "Service confort timimg"
Pros: "The crew was incredibly pleasant and helpful"
Cons: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Cons: "Missed this flight"
Pros: "Service by crew on board."
Cons: "Delay after boarding flight."
Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "Frequent food and beverage service, plus 2 hot towel offerings."
Cons: "My headphones stopped working 1 hour into the flight, so I just watched movies with subtitles. No air vents, so it was really warm. I'm only 5'2" and felt really cramped in the seats."
Cons: "The connections for audio wasn'y working, false contact..."
Pros: "Well I like the that I was allowed to pre board because I had a 1 year old with me."
Cons: "My one year old was a lap baby. There was virtually no space between the front seat and mine. This made flying very uncomfortable for both me and my daughter."
Pros: "The crew was courteous"
Cons: "Less people on the plan.e. Too full in time of a Covid Virus"
Pros: "Gate agent recognized that we barely made the connection from an Auckland flight, so she moved us to more-comfortable seats. Flight left on time and arrived early."
Cons: "Luggage did not make the transfer, but it was a tight connection."
Cons: "Flight was delayed by 3 hours, but not United's fault. Also the snack selection not great. They did play movies on back of headrests, but we had no volume and no where to plug in headsets that I could see. So basically had to watch a movie with no sound."
Cons: "Seats are incredibly cramped. I am 5'10" and my knees hit seat in from of me with all seats upright...rediculous"
Cons: "United flights always delay. Rushing to Airport with all the traffic delays only to be told the it will be delayed for 30 mins is unacceptable. This occurs every time I fly on United. Also reported that the power outlet is not functioning 3 times but nothing was done .. also huge delay getting out!!"
Pros: "A lot more leg room. Seats more comfortable."
Cons: "On time departures"
Pros: "The crew was amazing and the cabin was comfortable."
Cons: "No change required."
Cons: "It was United. Enough said. They stink, especially after having flown on Lufthansa overseas. The United flight had zero leg room."
Pros: "The pilot and flight crew were outstanding.... I’ve never had a smoother flight ... I told them as I was existing the plane"
Pros: "Great staff, pleasant flight, nice options on the screen to choose from, etc."
Pros: "I don’t fly United often but I did just get back from a month in Italy and was delighted to see that they serve Illy dark roasted coffee. It was the best coffee I’ve had on an airline."
Pros: "Truly don't remember his name but there was one young man on the plane that was very helpful highly recommend he's only been with the airline about 8 months and what is professional in every way thank you"
Pros: "There were extra seats due to few passengers. We were very timely in leaving and landing. The dinner was good. I had pasta with spinich and a red and white sause. Very tasty and hot. They came around with plenty of water. The ticket price was very reasonable."
Cons: "This flight was on United. So, there was no internet to purchase as the emails from Lufthansa claimed there would be. I woke up in the middle of the night and went to 3 open seats and laid across them. It was dark and I did not realize that I had moved to Economy Plus. The flight attendant told me that I should not have been there, that she could have charged me for the difference in the seat. Prior to this I felt pretty good about the flight. There was no reason for her to treat me that way. It was apparent that it was a mistake and not done purposely."
Cons: "Having to pay $25 for my small bag to check through on a ticket exceeding $400"
Pros: "Redirected me y a later one way flights fee hours later Not so bad"
Cons: "Got to the parking an hour and a half early Got to terminal an hour early. Missed my flight by 10 minutes"
Cons: "I had booked seat 16C and checked in with that seat. It wasn’t until I was boarding, when I was informed my seat assignment had changed. I asked for my original seat back but was told by the gate agent that it was taken, for unknown reasons. It turned out, 16C remained empty for the entire flight. Flight crew said they did not know why the seat assignment change. I suspect it was done so that the passenger in seat 16D would have the row to herself. I would be very hesitant to fly United again after this treatment."
Cons: "There was no in-flight entertainment option on this leg of my journey, which makes a four-hour flight seem long."
Pros: "Love it"
Cons: "United uses very old and inadequate planes for a route between two major financial centers. No plugs for energy, very bad entretaiment videos, no music, unpleasant crew....this was my last try for the coming years, as I sent same reviews before....!"
Pros: "Both flights"
Cons: "Couldn't figure out why I couldn't accesss movies on my iPhone since I had downloaded the United App prior Also do not like that the free (always nice) entertainment is on a revolving scgedule so couldn't see any movie from the beginning. It would e best if movie streaming was controlled by the viewer beginning to end."
Cons: "It seems to me the time scheduling , is getting a lot better and all fly's are getting in and out on time !"
Pros: "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
Cons: "All good"
Pros: "The woman who helped me check in"
Cons: "The horribly uncomfortable seat and crowded conditions plus it was really hot as we waited to take off and as we got off."
Pros: "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."
Cons: "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."
Pros: "NO DELAYS!!!"
Pros: "Leg room"
Cons: "Staff in main cabin was nasty"
Pros: "Such a long walk in both miami and Newark terminals. Miami I was gate 14 and Newark just to get out. Most are now equipt w those running mats."
Cons: "Flight was delayed 6.5 hours. Then they delayed another hour. Then they sent a message that it would only be an additional 30 minutes so we rushed back. Then it was delayed another 2 hours. The United people would have happily stuck me with an overnight hotel so I could take their flight the next morning. I asked for the AA routing that worked for a same-day arrival. They happily agreed."
Pros: "Very nice and flexible people and boarding was easy. Smooth flight."
Cons: "Very cramped tight seating and the stewardesses were a little lax. Also, the overhead speaker was not loud enough to hear if you're sitting by the window as I was. They have no control over turning it up and if there was something to do with safety I would be in trouble."
Cons: "The sits where very uncomfortable. And the snack is awful."
Pros: "Excellent service!"
Pros: "Plane leaving SFO never showed. Airlines called for a replacement plane 4 hours after scheduled dep time. Never using United again if it can be helped."
Cons: "See remarks."
Pros: "The United Airline staff was very helpful. Our evening flight from another airline was cancelled and we booked the next available United flight departing early the following morning. Recommendations from the staff made our unplanned stay much more comfortable. It was greatly appreciated."
Pros: "Everything went to well."
Cons: "Couldn't be more better."
Cons: "Plane 2.5 hours late"
Pros: "Pilot helped with luggage. I was using a cane and c sm very v short"
Cons: "Air quality"
Pros: "The one little flight attendant was sweet and kind."
Pros: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Cons: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Pros: "The seating was very good. We "accidentally" were issued seats in bulkhead which gave us plenty of unexpected leg room. Thank you!"
Cons: "For such a long flight there should be complimentary tv/movie viewing but there was not. And the wifi was spotty."
Cons: "This flight didn't happen."
Cons: "My husband and I had different boarding groups. How are the groups figured out? We were sitting next to each other. Maybe it was because my TSA did not appear on my boarding pass. Why??"
Pros: "On time"
Cons: "4 hr delay on the flight, terrible experience never flying with United again."
Pros: "Stewardesses were new hires, but still decent with their service."
Cons: "Flight left an hour late with no clear explanatiom, making it really difficult to get home at the time of arrival."
Pros: "Had to switch planes. Done quickly only delayed s half hour."
Cons: "Had to switch planes."
Airlines flying from Nairobi Jomo Kenyatta Intl to Arkansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Nairobi Jomo Kenyatta Intl to Arkansas
Masks required on board, masks provided on flights from Nairobi Jomo Kenyatta Intl to Arkansas
Social distancing seating
Middle seats unavailable to book on flights from Nairobi Jomo Kenyatta Intl to Arkansas
Testing for antibodies, testing for symptoms for flights from Nairobi Jomo Kenyatta Intl to Arkansas
Waiving of change fees. Search flexible flights from Nairobi Jomo Kenyatta Intl to Arkansas