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One small cup of warm soda for a 4 hour flight. Disinterested, unfriendly flight attendants

Flight was canceled due to mechanical issues. After a considerable wait in the queue, Air Canada customer service was very helpful to get us on another flight. I am disappointed to report our rescheduled flight is for three days from now. Three days of extra expenses and inconvenience is unacceptable.

extremely cramped seating... absolutely no leg room and when person in front of me reclined... I was pinned in my seat... absolutely ridiculous

The flight was delayed and my luggage did not arrive. I paid the luggage fee in advance. Luggage was delivered the next evening but it was the wrong bag. 48 hrs I still do not have my luggage.

Take off and landing and also the crew were excellent, just we could not received one of our suitcases at Ottawa at the same time we got there, but the associate at Ottawa airport were very nice and helpful so we could receive it on 16th of September.

They served us 1.5 pieces of chicken nuggets with coleslaw..felt like a toddlers meal in business class. Why bother?

Wouldn’t allow my carry on because it just did quite fit the gauge Yet seen larger carry ons in the overheads The overheads were somewhat empty Lots of children Felt the flight attendant really didn’t have a real grasp on what she was trying to accomplish 6 people per row x say 40 rows - number of child = number of baggage allowed It’s all good though/ bring small backpack next time

My flight was canceled and next one was 1 hour later. The gate was changed 3 times.

It's hard to separate the frustration and stress of delays, which may or may not have been due to AC, in my experience. My Nashville/Toronto flight was delayed due to baggage loading, to the point I missed my connection to Ottawa. I was automatically booked on another flight but it was the latest one of the day getting me into Ottawa the next day. Linda, Customer Service desk in Toronto, got me on an earlier flight AND made the calls to get my baggage on the same flight. (High marks for Linda and her efforts! ) I ended up in Ottawa about 2 hours late, but my carryon bag which I volunteered to gate check to make it easier for AC, got the retractable handle tore off. Sorry, but it was a mixed bag experience for me. Linda was definitely the highlight of the trip.

Air Canada makes you cram tour carryon in a sizer - completely unnecessary. Staff is generally ruse although flight attendants on the plane were nice this trip. Even though we sat at the front of economy class and paid extra for the tickets even my wife felt crowded with little leg room. I a six feet tall and it was extremely uncomfortable for me.