I was in Comfort and we didn’t get any drinks, chips or anything! First Class got full service on the flight and Comfort got nothing. Seat was horrible and uncomfortable
Short trip, no food and therefore no expectation for much interaction with staff who were pleasant and professional. My critique is on comfort of the seats. Exit rows and comfort seats do not provide enough personal space for 3 side-by-side seats, especially when in the middle row. Some passengers are not considerate of the middle seat and there should be signs that state something to the effect of: "please consider giving middle seats use of the armrests."
The tray table was broken and the food was terrible.
THEY FAILED ME AND I NEVER GOT ON THE FLIGHT BECAUSE IT WAS SO DELAYED! I ENDED UP HAVING TO PAY OUT OF POCKET FOR A HOTEL AND STAY IN NASHVILLE TO CATCH A FLIGHT FOR THE FOLLOWING DAY. DELTA IS POOR CUSTOMER SERVICE>
No WiFi. Arrival was early but gate was occupied and had to sit on jet 30 min to deplane.
No WiFi on flight. Arrival was early but gate was occupied and had to sit on jet for nearly 30 min to deplane.
It would’ve been nice for all that money to have a more substantial snack for free. I remember once upon a time getting a very nice turkey sandwich with Swiss cheese on whole wheat bread for no charge along with a drink. I guess those days are gone. it’s a little insulting being given a cookie or a bag of baked chips Going forward I’ll just bring my own.
Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.
Canceled last minute. Also canceled another flight that my brother was supposed to be on. Delta is horrible now. Never flying them again.
Inconsiderate staff, plane was very hot, poor decision-making from the crew.
All good flight was 35 minutes early when arriving in Edinburgh
Once boarding started it was pretty quick. Food was inedible; cold and salty..
I wish there were outlets to charge my iPhone. The crew was great; we had a female pilot who was great with explaining what was happening and delays,
Another delayed flight. When the delays exceed the duration of the flight, it’s a problem.
The internet service I paid for didn’t work at all and the flight crew was not very friendly.
Very small cramped plane for an international flight. Everything else was good, but it was maybe the smallest comfort-wise I've ever been on for longer than 3-4 hours and the trip was 7.5
The boarding of took of late.The presentation of the food was horrable as was the tast of the food was cold and tastless.
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
Overall it was good. The flight was bumpy at times, but the pilot made us aware every time. As a result, no snacks/drinks were made available. Seats were tight but that’s okay as I had a window seat.
Both of the first class flight attendants were rude, to everyone, not just us. The one in coach was more helpful to us than the ones in first class!
Getting to Scotland with no luggage (no medicine, no clothes and no club) on golf trip very disappointed
Air condition was not working for long both after boarding and also after landing ; unbearably hot and suffocating
Flight was on-time, boarding was flawless and the crew was friendly.
American has been able to implement an algorithm that makes it possible for nearly every one of my evening flights to be late. Congratulations!
It was good. But the gate team made me check my carry on when there was plenty of space for my luggage on the plane. Otherwise our trip was fine.
Gate was overcrowded. Gate agents performed very well. Flight crew was top notch! Efficient & professional & courteous. Both meals not thermalized well. Dinner main dish was actually cold in the center. Almost inedible. Breakfast sandwich was lukewarm.
My flight was delayed about three hours. I got home at 3:30 in the morning very bad experience.
Terrible. Flight delayed for more than 8 hours with only a $12 meal voucher provided for the inconvenience. The airplane did not have breaks on arrival yet they still made us go through the motions and board on time knowing we could not take off then sit for 40+ minutes before having to get of the time. A complete waste of my time. I cannot believe they can stay business with these shenanigans. I’ll avoid this company like the plague moving forward as the lack of accountability is disgraceful.
The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.
My flight was a little marred by poorly fuctioning / loose headphone sockets meaning I had to move twice. The meals were good and the staff are always amazing, attentive and friendly. My bag was lost on my previos trip with BA for 15 days of my 18 day trip, however I experienced no such issues this time despite my fears. Overall ok but aircraft need better looking after.
Plane was delayed multiple times. I would like to request a refund. Was due to arrive Thursday evening ended up arriving Friday morning.
The seats were roomier than other airplanes I’ve been on.
The crew and the pilots. The pilots were amazing. The landing in Cancun was excellent.
The security line at JFK was one of the longest I’ve ever experienced - probably 45 minutes. I don’t know if JetBlue has control over it, but it detracted from the overall experience. Entertainment had good options, but the volume control was a bit small to tap on and the screen had a fair amount of interference blips. Clearer picture would have been better.
I liked the entertainment on JetBlue, the service from JFK to JAX was terrible at best
I usually dont fly JeTBlue and I dont think I will ever do it again. The flight was delayed fee time, nobody was giving us any info at at the airport, gate changing, the slowest and poorly organized boarding ever, rude staff.. huh
The flight was delayed. I upgraded to more room. I can't imagine how small the regular seats are I haven't upgraded for my return flight yet.
see my previous response about being kicked off the flight and having to fly the next day, ruining a planned vacation tour.
The food took two hours to be delivered to my seat, when I'm on an overnight flight I want to sleep asap after take off
Flight was fine, price was good but food onboard was abysmal. I was on there for breakfast and lunch and dinner 845am EST to 845pm GMT and all I got was a yoghurt parfait, fruit and a piece of cake. Later snacks included an ice-cream brownie and a pizza twist. I was hungry by the time I landed and the airport amenities were closed. Not happy.
I purchased premier economy seats but I was seated one row off and was sitting in economy my bottle of water and cookie did not compare to the menus handed OP it in premier.
The flight was ok. The seats are so small. The free wifi for members was not an option on this flight. The one flight attendant, older woman with straight white/grey hair, was very rude. The gentleman next to me asked about the wifi since he was a member as well. He stated, accurately, that the option to enter the idea number was not available. Her response was, "I don't know what to tell you" and walked away from him. The rest of the staff was wonderful. I asked another flight attendant about the wifi, she said the free wifi was not enabled on that flight (true or not- at least she was friendly). It was also pretty dirty. When I opened the tray table it had mushed crumbs and there was a dirty used pair of ear buds in my seat pocket. Lastly the air vent above my head was working but stuck so I was unable to move it to face me when it got warm. I fly American often but this really was not a great flight.
Cramped seating but standard in all smaller aircrafts today no matter what airlines. Crew very helpful, friendly & attentive so makes up for that.
Ohooo it's fantastic 👏 I love it 😀 😍 ❤️ it's on time ⏲️
First time on BA but will fly with them from now on! Everything about the flight was superb!!!
Only for BA because we had to get to Edinburgh at a certain time. Baggage lost, late boarding with only one person checking, again, our passports and boarding passes until the despatch controller had to step in to get us away. Will never fly BA again.
Maybe a cultural thing but our "business class" seats were basic economy seats with the center seat blocked. I had to put 1 leg in the aisle and 1 under the middle seat footwell. I did not want the lunch and instead asked for some snack items. 10 minutes before landing and after asking again I was presented with 2 of the 3 items and a card reader. Apparently biz class does not entitle you to snacks instead of a meal. I declined. Boarding was a mess. Much standing in line because the various stages of the process were not coordinated. Checkin was chaotic and took a long time. Overall a fail, but we did get to Edinburgh. After doing a go around because we were too fast on final approach. Not impressed. Well, not favorably...
Flight was delayed. Thankfully I wasn't in a rush. The airport experience (shops, amenities, ample restaurants, coffee shops, seats with charging) was very good) was very good as was the boarding which was orderly and organised. The flight was short so whilst there was no entertainment I thought that was ok especially in the age of smart phones and kindles. It would have been nice to have usbc charging supported at my seat but again it was a short flight so no drama. Overall a positive experience flying from London to Edinburgh with BA.
No entertainment system, but it is a short flight so that is not a big deal.
I always choose an aisle seat 5 rows from the washrooms. This time, 35F, I'm seated next to a distraught man. Asked him what was bothering him, he says he booked two tickets, but the airline put his 5yr old daughter in a seat 38E, 3 rows behind his seat at 35E, alone between two strangers. He said she had burst into tears when he had to leave her there and come sit in the row I was in. Was I prepared to swap seats? Come on Qatar, five years old? On her own? Between strangers? You've got to do better than that.
