Find cheap flights from Nashville to Hamburg

BNA - HAM

Find cheap flights from Nashville to Hamburg

Round-trip
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Nashville (BNA)
Hamburg
Fri 2/26
Fri 3/5
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Good to know

Low season

February Best time to beat the crowds with an average 40% drop in price.

High season

June Most popular time to fly with an average 39% increase in price.

Average price round-trip

$1,156 (avg. price over the last 2 weeks)

Good deal round-trip

$696 or less

Good deal one-way

$674 or less

When to book flights from Nashville to Hamburg

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $674 or less one-way and $696 or less round-trip.
  • High season is considered to be May, June and July. The cheapest month to fly is February.

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Top 4 airlines serving Nashville Intl to Hamburg

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,018 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "The snacks and water were great. Smooth flight."
Cons: "Nothing."

Pros: "Funny. Kind. attentive."

Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."

Pros: "Easy boarding, our connecting flight was at the same gate!"
Cons: "Would always love more room in comfort class."

Pros: "I liked having the entertainment system on the Minneapolis to Atlanta flight. I was able to watch the football game which made the time go by more quickly. The crew was excellent and provided good service even though I did not have any food or drinks."
Cons: "I am always dismayed by how long it takes to get passengers on the plane. Once on the plane, it also takes too much time to get passengers seated. Passengers continue to bring luggage which takes up too much space in the overhead bins and have more items than permitted. I do not bring luggage on board because it is too hard to find space and it holds up the boarding process."

Cons: "Tightly packed seats made for discomfort. My knees were touching the seat in front of me."

Pros: "The crew was pleasant and helpful."
Cons: "The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL."

Cons: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."

Pros: "Crew was great"

Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."

Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Cons: "No in flight entertainment behind the seat"

Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."

Pros: "Getting to my destination."
Cons: "Leg room, more room for carry on bags, coats, etc."

Cons: "Flight Delayed > Pilot on Connecting Flight"

Pros: "There was no flight booked by Kayak although I paid for my trip. I’ve addressed this 3 times & still have yet to receive a call from customer Service."
Cons: "Poor service"

Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."

Pros: "Friendly crew."
Cons: "Flight was fine."

Cons: "I couldn’t sleep in a chair... wish I could"

Cons: "Really rough landing"

Pros: "Newer plane. Friendly crew. Landed safely and on time."

Pros: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Cons: "WiFi didn't work for me at first."

Cons: "Gas fume on the back seats are horrible"

Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."

Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."

Pros: "The plane had mechanical so we had a long delay. No fun"

Pros: "Everything!"
Cons: "It was perfect, left on time, arrived early!!,"

Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."

Cons: "Food."

Pros: "Nothing"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"

Pros: "I got to fly where I needed to go."
Cons: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."

Cons: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."

Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"
Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"

Cons: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."

Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."

Pros: "Great service, very comfortable."

Cons: "Missed our connection due to not enough time between connecting flights, Change of plans due to missed connection not anywhere near each other, one hour spent on the The tarmac... No earbuds available, No drink or food service... Worst flight experience ever"

Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"

Pros: "First Class seating."
Cons: "Left from Terminal 3, so went to Terminal 3. Stood in line, then was told to go to Sky Priority at Terminal 2. Went to Sky Priority at Terminal 2, stood in line, then was told to go to Delta One desk further down. Once my bag was checked, had to go back to Terminal 3 to board."

Cons: "Delta's entertainment app does not work with Kindle Fire"

Pros: "It was good"

Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."

Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."

Cons: "727 modern plane free movie free Wi-Fi"

Pros: "We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!"
Cons: "The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant."

Cons: "The airport crew at the check-in desk was rude"

Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"

Pros: "Short flight 35 minutes, Attendants were magnificent - friendly and focused on the customers as if they were important human beings spending hard earned cash instead of live cargo whose fares were already in the bank. This factor alone will cause me to choose Delta over others despite any small difference in price. Never waited very long in any line. Zero frustration."
Cons: "Had to pay to check a bag for the 35 min. domestic leg of my international flight which carries no baggage fee ON THE SAME AIRLINE booked at the same time. Lame."

Pros: "Crew wonderful.N"
Cons: "None for now."

Pros: "Wasn’t a crowded flight so had room to spread iut"
Cons: "The food choices"

Pros: "Quick access to the airport and gates"
Cons: "Free food on board"

Cons: "A great flight!!"

Cons: "Three hour delay!"

Pros: "Crew very polite"
Cons: "In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks."

Pros: "The crew was very attentive and professional. The seats were comfortable and food was good!"
Cons: "Keep the lights off :)"

Pros: "Onboard staff were very friendly."
Cons: "Allow more room for taller passenger without extra cost"

Pros: "Nice staff"
Cons: "Chairs didn’t recliner. No window in window seat"

Cons: "More staff needed at security clearance"

Pros: "Crew was ok, comfort was ok."
Cons: "Flight was delayed 1 h and 10 mins. Missed the connection flight because of it. No explanation was given. Food was awful."

Pros: "Cancelled"
Cons: "Cancelled"

Pros: "Pleasant staff, service excellent and smooth flight."
Cons: "Seats in front tilting back."

Pros: "Entertainment system was ok but selection limited compared to other airlines. Crew was friendly and unobtrusive, nice for a red eye flight."
Cons: "Hate the fact that you have to pay at least $41 to reserve any seat before 24 hours before flight time, even the worst seat on the plane. Seats in coach are very narrow and poor padding makes for an uncomfortable ride or over 7 hours."

Pros: "Only direct flight from Nashville to Europe"
Cons: "Ground staff is clumsy, boarding is messy and unorganized. They need to go fly somewhere and see how a plane should be boarded. Seats are cramped, comfort level only so-so Not a bad flight but below average"

Pros: "I only gave the low rating on food and entertainment because there was no free food or entertainment on the flight. Overall, however, the flight was fine."
Cons: "No free beverage. At least give the passengers some water."

Pros: "Nothing was good. It was really bad."
Cons: "1. The bags have been lost. They are located, but not yet delivered. All the kid's stuff, beach, personal things, gifts are still somewhere.. 2. IMHO: in Heathrow the Extra sequrity check point is unreasonable for the travelers from the US to Europe. 3 in the plane the person next to me was constantly coughing , NO MASK, it was flue. When I asked help to change a seat, flight attendant did not help."

Cons: "They insisted we check in our hand carries for free because the plane was full. So we did. They ended up leaving one of them in London. No entertainment. No free snack."

Pros: "The crew was friendly (for the most part). Left more or less on time. Food exceed my (rather low) expectations. Good flight, well above average."
Cons: "Couldn't hear the loud speaker at all in London airport. Not loud enough. Poor enunciation. The guy serving tea during the flight was pretty rude. Not of fan of that guy."

Pros: "Service Leg room could have been better"
Cons: "Nothing in particular"

Pros: "It got me to my destination safely."
Cons: "Everything- BA’s relentless push downmarket means it’s justbtoo awful for words. Ryanair with better livery but more expensive."

Pros: "Clean, new airplane."
Cons: "Seats very cramped; no free tea or coffee?!"

Pros: "The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great."
Cons: "Good experience all around."

Cons: "Poor service and communication"

Cons: "My flight was cancelled in the middle of the night "due to weather", however, every other flight took off that day from Gatwick without even a delay. British Airways offered nothing in return for a missed connection which cost me almost 1000$ in total and 2 missed days of work. Their customer service is horrendous and basically, they simply didn't care."

Pros: "The time schedule was right, no delay"
Cons: "Nothing to say really."

Pros: "All good"
Cons: "Everything well. No issues"

Pros: "Virtually nothing"
Cons: "Overpriced. 90 minutes late departure due to “late inbound aircraft”. Uncomfortable seats - in “Club Europe”. Abysmal food - what would be an economy snack in a decent airline. Really, don’t bother with BA. It’s Ryanair with better livery."

Pros: "Oneworld status points."
Cons: "The cancelled flight, the late departure of the rebooked flight, the charges for checked baggage and tea on a premium airline - for this level of service you should get Ryanair/easyJet prices. BA is embarrassing."

Pros: "My luggage made it to LA"
Cons: "The food quality was poor and the service left a lot to be desired. I asked for some water and she told me she’d be back. I waited almost an hour, then called and no one came. When I called on the second time she came with a cup half full and seemed irritated. I didn’t even bother asking for more water. They didn’t let me check in early enough to request roomier seats, even if we’d have to pay more given that my husband has knee surgery and needed the extra room. When I was finally able to ask, they were fully booked."

Cons: "Delayed 1hr after having been rebooked on that flight"

Pros: "Seats were comfortable and the flight attendants very attentive."
Cons: "Having to pay for food or drinks. It's not that much to offer some peanuts and a coke. I would have liked the cabin lighting dimmed sooner and less early before landing."

Pros: "Flight arrived on time. Crew on board was good."
Cons: "Didn't realize BA does not give passengers any refreshments for free including water. This is a bit much. Also the BA personnel checking in baggage was not friendly and was a stickler for not allowing our baggage as carry-on when others with the same size luggage were allowed by other personnel."

Pros: "Otherwise great flight"

Cons: "My baggage was lost. This is ridiculous."

Pros: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Cons: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."

Pros: "Great service and helpful staff Coffee was fresh filter coffee"

Cons: "No refreshments at all from London to Hamburg. Coffee or tea should be free, and certainly water at least should be offered"

Pros: "787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect."
Cons: "787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive."

Pros: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Cons: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"

Pros: "There should be a special section for babies."
Cons: "Sitting on runway for 3 hrs and then get kicked off without good instruction. This was our 1st trip, so we felt stupid about everything after the flight was cancelled. Oh well. Much smarter now."

Pros: "LOVED having a bit of space to stand and stretch without being in crews way! Bathrooms kept clean. Crew very helpful attentive and cheerful"

Pros: "Like the direct flight."
Cons: "Didn't like the 2 hour layover."

Pros: "The two vegan meals I received on this flight were better than expected. They weren't just picked over salads without dressing or lukewarm spaghetti like some airlines serve. The entertainment provided was diverse enough, though the touch screens were a bit aggravating."
Cons: "Phoenix Sky Harbor Airport, get your B-Gates sorted. Everyone of the gates in B 20s terminal had a flight leaving and there was no system set up for where people in the various flights should queue or stand. A lot of people were confused as to who was in line for this flight and where to stand prior to the actual boarding starting."

Pros: "my luggage was lost and it took 3 days to get it back I had no clothes , so I had no choice to buy new clothes"

Cons: "20 min delay. Old plane"

Pros: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Cons: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."

Pros: "For the last flight of the day out of Paris, surprisingly the flight left on time and landed ahead of schedule."
Cons: "Had to wait for a bus to take us a very short distance to T5. The flight was packed - too many people with large carry-on cases."

Pros: "Nothing"

Pros: "Good crew, friendly, detail orientated. Great coffee."
Cons: "Gate far away. No food, just biscuits, crisps and hot and cold drink. Less seat pitch than SWISS."

Pros: "Boarding was efficient and on time."
Cons: "The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket."

Cons: "Waiting for luggage"

Pros: "All good."
Cons: "N/A"

Pros: "nothing"
Cons: "delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades"

Pros: "Comfortable seating"

Pros: "The crew was great. The plane was clean. Both flights were on time and went very well."
Cons: "The one thing I must say could be better is limiting people to one carry on bag. There were a few people that held up the boarding process because they had more than one bag and they were trying to find a open slot in the overhead compartment."

Pros: "Crew was great from checking in to the flight attendant and cockpit."

Pros: "very organized boarding process"

Pros: "The entertainment options"
Cons: "The crew barrels down the isle with the cart on am already cramped plane. LAX construction consistently causes ridiculous waits on the tarmac after landing. The deplaning process was super slow."

Cons: "The landing was very rough from Nashville to Dallas"

Pros: "I got to converse with the pilots before getting on board, and they were super awesome guys. Flight attendants were attentive and checked in frequently enough."

Cons: "All of group 9 had to check bags on a flight that was already delayed and arriving after 1am."

Cons: "Didn’t get my whole can of soda and pretzels are cardboard."

Cons: "No seat power, poor connection for movies and they kept freezing"

Pros: "Great flying great time"
Cons: "Great flying great time"

Cons: "Seamless."

Pros: "Nothing-never made it."
Cons: "3 flight cancellations."

Cons: "Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding"

Pros: "Great flight experience!"

Pros: "Not as other as flights"

Cons: "Always too many people."

Pros: "The food was pretty good Good choice of movies The staff were very good"
Cons: "My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless"

Pros: "The seats were comfortable and the entertainment console was awesome!"
Cons: "Nothing"

Pros: "The agents kept us posted"
Cons: "The delay but it happens"

Pros: "It was a great flight"

Pros: "Short flight"
Cons: "The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that."

Pros: "The service from the flight attendants on the flight was absolutely amazing"

Pros: "Everything else"

Pros: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"

Cons: "Ok"

Cons: "Need to change up the videos accessable by WiFi."

Cons: "This was an MD80 that had absolutely been ridden to death. I thought that AA was modernizing their fleet? This was a 30 year old plane."

Pros: "Food"
Cons: "No audio in business. No working electric outlet."

Pros: "."
Cons: "."

Pros: "Nothing out of the ordinary"
Cons: "N/A"

Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Cons: "The 4 1/2 hour departure delay"

Pros: "Everything"
Cons: "Nothing"

Pros: "Movies"
Cons: "As always, just too many damn people on the plane. Who are all of these people? What are they doing?"

Pros: "On time Attendants friendly Great service"
Cons: "No complaints"

Pros: "That's it."

Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"

Pros: "Well done again!"

Pros: "Everything lined up perfectly"

Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"

Pros: "Dinner"
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."

Cons: "Late late late"

Cons: "Not enough staff at the airport to check in all passengers for early departures"

Pros: "Nonstop flight"
Cons: "Bag of pretzels to eat. Just so cheap"

Pros: "All good"

Cons: "No onboard entertainment"

Cons: "Laptop charger (115v) would be appreciated"

Pros: "The flight was redirected to ottawa due weather conditions specifically high wind which in my 20 years of traveling never experienced this here in Canada. We stayed for an hour and at the end of it arrived at Montreal airport at 3:45pm. Terrible service. Refund and or adjustment on tickets price should be reviewed."

Pros: "New airbus 350-390 are worst than older planes. Economic class space is even smaller now, no storage space for the last few rows"
Cons: "Last 3-5 central rows in economy class have no space for carryons. On top of that, at arrival we realized they have lost our bagage, all 6, so we’re left with carryons. This may be our very last trip with Lufthansa."

Pros: "Quick and organized airport and boarding"
Cons: "Old plane uncomfortable seats"

Pros: "The crew wasn't as nice as they usually are"
Cons: "There was no space to put any of your bags and I was only travell8ing with a backpack. The airplane was so tiny"

Pros: "The flight was on time."
Cons: "The flight attendants ignored us. There was no legroom. There were no free snacks. It took forever to get our drinks."

Pros: "Quick boarding and smooth flight"
Cons: "No on board entertainment so you needed to provide it yourself"

Pros: "Nothing."
Cons: "Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better."

Cons: "Flight was rescheduled for 4 times ... Every time standing in a line for the new boarding pass"

Pros: "Flight wasn't crowded and it was a quiet one."

Pros: "They got us late to Toronto with my little child and I decided to spend the night in TO. My child has fallen asleep and there ha No way we could make the connection no matter how much I rushed."
Cons: "Small aircraft last min bags check in etc. delayed flights Ground staff in Atlanta is good but in Toronto: very rude"

Cons: "Food was hilariously repulsive. Shared photos far and wide on social media."

Pros: "Although late, boarding was smooth and ready for take off quickly."
Cons: "Late again taking off. The staff were unpleasant as most air canada staff have been in recent years. Uncomfortable seats for a 9hour flight and miserable low energy staff didn’t help the experience either."

Cons: "After my checking-in, I was told I was not allowed boarding without an eTA, which was never informed me before. And I could not get an eTA at that time. Terrible! I am seeking for a compensation from Air Canada. If only you could help."

Pros: "The crew was very attentive, always offering water and anything else we needed. The captain was very good about warning us about turbulence. Boarding the plane was quick and efficient."
Cons: "I felt the aircraft could have been cleaned more thoroughly. It's disheartening when your seat/area isn't clean and you're stuck there for 13 hours."

Pros: "Comfortable econom."
Cons: "Too many announcements"

Pros: "Friendly service by captain and crew. Frequent information provided abut flight."
Cons: "Food was available for purchase. Only small beverage served with mini sized snacks."

Pros: "Food, entertainment and upgraded to Preferred seats in Economy- lots of legroom. I would say worth the $100/person."
Cons: "Seats are not cushioned enough in economy. Needs to be slightly thicker."

Pros: "Smooth"
Cons: "Pay for food"

Pros: "Dinner was ok, Breakfast and coffee were horrrible"
Cons: "Very rude staff, would not do anything I asked and responded with attitude"

Cons: "They sold my mom's tix. Didn't let her board. She had to buy new ticket!!! For 1200!!! Terrible experience"

Cons: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."

Pros: "Short flight so can't say much. Lol"

Cons: "We miss the opportunity to order an appetizer on the flight; a fun part of any travel experience."

Pros: "Seats Comfortable. Drink service was effiicient."
Cons: "An hour to get a gate upon landing. Unacceptable. Crew did not push passengers to get luggage stowed. They did not seem very concerned about boarding efficiently. Cup size on drinks is stingy."

Pros: "Boarding was quick, service was quick."
Cons: "Seats were not comfortable, very tight space since plane was so small. I'd never flown international before so when they handed out the immigration forms without any explanation, I was very confused."

Pros: "Nothing. This was the least pleasant flying experience I've ever had."
Cons: "1. They scheduled me for an overnight layover FOR NO REASON when there were multiple flights leaving earlier to my ultimate destination. 2. The airplane food gave me food poisoning and I had to spend the night in the ER. 3. My flight the next morning was delayed by 3hrs. Meanwhile, other flights to the same destination were taking off with no problem."

Pros: "Crew were friendly and helpful."
Cons: "The flight was delayed, pretty typical for LAX. But we also had to take a bus from the terminal to the plane over 2 miles away, which wasn't ideal."

Cons: "Same as above. Flight delayed by 45 minutes. No explanation given as to why... no inclement weather or other issues that day."

Cons: "No legroom at all. Try to squeeze far too many passengers."

Cons: "I didn't like that the security/passport control was the slowest of any airport I have ever been in! We almost missed our flight because security was looking through (literally) every single bag and then the passport control only had 2 people for each visa/passport holders. Then, after running to catch our flight, the flight was delayed an hour AFTER they had already let everyone board the plane. People were telling them they had alerts on their phone, while boarding, yet still let everyone board. Overall, bad experience."

Pros: "I liked the variety of entertainment options on the iPad app."
Cons: "Unless you knew ahead of time that the entertainment system was housed entirely in an app, you wouldn't know that you needed to have a smart phone or tablet on the flight and needed to download the app. A few people in our traveling party either didn't have a smart phone or tablet, or had trouble downloading the app while on the flight. Also, a few people had issues with the app freezing while in use. There was very little legroom between seats, resulting in an uncomfortable flight. We flew economy on our connecting flight, and the seats were much more comfortable. My reading light didn't work using my button, but it turned on & off during the flight like it might have been connected to someone else's button. There weren't individual air vents for passengers, so some of us were very hot and some were very cold."

Cons: "They need a better system for boarding. It took forever to get us all on board. And it was hard to hear which zone they were boarding since the passengers were so noisy. there should've been lanes for the different zones so they could usher us all in orderly. It was a chaotic mess without lanes. There was no entertainment if you didn't download their app onto your electronic device. No snacks were offered either. I didn't pay for a meal but it would've been nice to have some pretzels or something like that. The controls for the lights, and attendant call button were on the hand rest. It was very uncomfortable since it was a raised section, and more than once I turned on the light without meaning to do so. I won't fly Air Canada Rouge ever again, if I can help it."

Cons: "The crew waited so long to start selling food. Then, by the time the cart got to where I was sitting (only halfway back) they were already sold out of the two things I wanted to buy. The tea they served was the dregs from the bottom of the kettle, nasty and bitter. There was no "entertainment," except a crew member renting out a couple of ipads that connected to the wifi. The luggage compartments are oddly shaped so that you can only put your luggage in the long way. It a misuse of space. A lot of people had a hard time finding any place to put their bags. During takeoff, one of the luggage compartments opened up twice."

Cons: "No leg room, narrow seats and no individual air control's. It was a surprise when they came around and offered movie rentals which they didn't do on the flight over from Toronto to Barcelona. If we fly with Air Canada another time we'll check first to make sure it isn't Air Canada Rouge before we book."

Pros: "I liked that I was finally going home for some much needed rest."
Cons: "That's we were stuck in the plane for 30min after we landed because of some miscommunication between LAX and the air Canada staff."

Pros: "The price"
Cons: "The food and the seats were cramp"

Pros: "The food on Air Canada is horrendous. Bring your own food! The crew was very nice."
Cons: "The Montreal airport is a zoo. I hoped it would be better than other places because it's smaller, but it wasn't. And I didn't fill out the correct customs form. The crew said that we should request a form from the USA if we were Americans, so I did. I have filled out that form many times, so I felt fine--until I got into the Customs area of the airport and learned that I needed to fill out a Canadian form too. So I had to do that before picking up my luggage. You would think that an Air Canada crew would know which forms I had to fill out and give them to me or at least ask questions so that I could be prepared when I went into the incredibly complicated maze to go through customs."

Pros: "Everything."
Cons: "The delay, but that was not your fault."

Pros: "Attendants were friendly. Equipment comfortable, many entertainment options."
Cons: "Long lines for boarding, continuous calling of 50+ passenger names while boarding lines congested the gate."

Pros: "They took off and landed on time"

Pros: "Friedly staff"

Cons: "Flight left 20 min. late and did not so much as get a pretzel with our drink."

Cons: "very comfortable flight with free movies."

Pros: "Great seat-back system, very good food and friendly, helpful service both in the air and on the ground. Very nice to let families board fairly early."
Cons: "Entertainment choices could have been a bit better. Would have preferred to be able to get seats more than 24 hours in advance as a group of 4 (without paying exra). I think we got the last 4 seats together."

Pros: "Empty plane"

Pros: "Great staff"

Pros: "Flight crew was friendly."
Cons: "Horrible smelly crampy cloth seats, awful food, they don't offer complementary wine and beer for international flights like other carriers, no tvs in the headrest. The flight crew works slower then I have ever observed in my over 200 flights. Took them 1hr 40min to serve what they called "dinner", Delta and others knocks it out in 30!!! And don't get thirsty, You'll die of dehydration before you get a drop of water. They treat ice like its gold. 2 cubes for each drink. If u ask for more u get one more cube. Lol. It was just a horrible experience! I will never fly Air Canada again."

Pros: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"
Cons: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"

Pros: "Flight crew were helpful and friendly, if a bit rushed. But that's understandable."
Cons: "No entertainment system. Flight attendant also ignored my request for pasta and instead gave me a chicken, despite numerous attempts to correct it."

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COVID-19 information

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Daily cleaning, installation of cabin HEPA filters on flights from Nashville to Hamburg

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