Ahmedabad airport is ill equipped to handle international flights. From check in to security, it is highly inefficient and disorganized. When the flight had technical problems there were no jet airways gate agents to help passengers rebook on site or answer questions with proper information- they passed that responsibility on to ethihad airlines in Abu Dhabi- since I missed my connecting flight, my original 10 hour journey turned into a 22 hour ordeal.
Staff, both onground and in the air, gave EXCELLENT service
9W has unfortunately started acting as a cheap, low-cost airline now. Food sucked big time both quality and quantity wise; had to pay for a normal seat; the quality and maintenance of the 777 is terrible; seats caused back aches for 3 days; didn't even get an aerobridge ... Jet Airways stingily chose a remote parking stand! It took 50 mins to deplane after landing (to go from the parking stand to the terminal) at CSIA Airport.
Once KLM starts its Dreamliner 787 service non-stop Amsterdam to Mumbai from Oct-2017 onwards, I will rather pay a few bucks more and fly with KLM themselves, instead of this crappy airline
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