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on time, nice new plane

Hostage me for $55 carry on baggage which is free elsewhere is robbery. Even not a free bottle of water in four hours flight makes Spirit very poor and cheap airline.

I will never fly Spirit again. I knew from one previous experience that they were the pits regarding seat room; but I never figured they were theives They never sent a confirmation of ticket. THEY HAVE ABSOLUTELY NO HUMAN BEING TO SPEAK WITH IN PERSON on their telephone contact number, no matter what button you push. The transaction didn't post on my credit card, so I assumed it did not go through. I bought another ticket. Five days later they put both tickets through. that's it I am done with this cluster F$%K airline.

Great service, great price! Free wifi, chips and a bev. Smiling crew. Bags at the carousel in a jif. What's not to like?

Impeccable service. Great flight crew. Airport (PBI) is my favorite. The best way to fly!

Now if we could only teach the passengers the same thing (lol)!

very comfortable I enjoyed the flight

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The wifi, TV, timeliness of flights, staff.

Seat size. Snacks both ways! I need like s snack option "peanuts or granola"

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

i was seated next to a women that clearly needed two seats. when she boarded someone should have seen this . I was stuffed into a seat and couldn"t move for my 21/2 hr flight. I didn"t want to make a sene but Really? BETHIE DAYTON

Customer service was amazing, I really enjoyed my journey traveling with United.

Mechanical, then radio, then pilot issues, then crew, then rescheduling and canceling flights.

Pretty much nothing great about this airlines besides the fact that it makes other airlines look good in comparison to itself. I now fully appreciate Asian and middle eastern airlines which not only provide good service but actually do the one thing you pay for, get you to your arrival spot. I'd rather eat a box of tacks than fly with United again.

The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable

Staff was VERY friendly

Flight was delayed an hour and a half!

Nothing

Baggage fees extremely high..even if you take it on the plane. If you do t have access to a computer a charge to check I at the airport. Have to pay for membership. Time you pay all the high fees no cheaper then other airlines hat have better service.

Don't have any intertainmen in the flight....TV no snacks you have to paid it..

The soda

Crazy lady sat next to me complaining about noise

I had ear ache probably caused by the pressure

Terrible landing. Descent had way more twist and turns than any other flight and seemed much longer than normal.

They refunded us

Refused to accommodate us or put us on a different flight.

That I was headed home

Cramped seats no room

Nothing!!

Checked carry on baggage, was not told it would be automatically transferred to my Raleigh flight...

Charge of 25USD$ FOR LUGGAGE WAS NOT GOOD

I love everything about this airline. The check in process is fast and pleasant! The employees are all great from the gates to the flight attendants. Overall a great experience every time!

People were nice and made good time on the trip

Wifi was terrible, could not even do basic email work on both my flights to and from Portland. Waste of money and very disappointing. Did not have this issue with Jetblue on my last trip. -sm

On time. Very professional staff. Pretty good food.