The ease of changing flights.
Of the three women at the gate one was rude to everyone. The two others seemed ditzy and clueless. The announcements they made were incomprehensible to many in the passenger audience. There was substantial eye-rolling.
You see there was a terrible storm that closed the EIS Beef Island Airport. But because I booked through ya'll I was totally screwed. The individual Airlines are not permitted to rebook my ticket because you are a third party carrier. and You would not rebook because the airline could not change the flight status on the first plane from Mayaguez to San Juan - that flight was not cancelled due to the closure but because I would be stuck in San Juan for possibly 2 days with no money and no where to sleep, well you get the point. So InterCaribbean and Cape Air came to the rescue and after a 4-5 hour ordeal and having to travel to Mayaguez airport I am now rebooked.
Y'all and will never ever ever book through a third party again.
I was pleasantly surprised by everything! It was easy staff was friendly and the piolet was great! What more can be said! Planning on using Cape Air again!
Friendly & informative pilot, smooth efficient ground crew: they didn't bang up my vintage Levi's back pack...
We were left waiting after the flight we were booked on took off full. Had to wait another 45min to have a private flight with no copilot.
small plane soft landing
pilote acts like army general single pilote only air vent poor in plane
I asked the ground crew for a box that I had checked and was told that it would be forwarded to my next flight. It wasn't. Now cape air is telling me the only way I can get it back is to fly to San Juan and pick it up.
Got a shuttle from the plane to my terminal at STL. Very convenient.
Rather loud, but I don’t think there was much the airline could do about that. Maybe earplugs.
Friendly service, helpful, comfortable flight for a small plane. Good pilot, very professional.
My only complaint is when we landed in WestChester we deplaned and had to stand in the -5F wind-chill for a good 10-15 minutes while they unloaded our bags. I don't know why they couldn't have taken us inside to wait.
Flight on time. Nice smooth ride. Very friendly pilot.
|Flights Arrive in||Nantucket Memorial|
|Flights Depart from||New Bedford Regional|
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