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Cons: "JetBlue is awful. TVs don’t work. Staff isn’t friendly"

Pros: "Crew was stellar and everyone else too! Best flight experience in ages! Hundred percent a company all about customer service"

Pros: "Tv."

Pros: "Quick & efficient. Perfect flight."
Cons: "No complaints."

Pros: "Boarding started exactly on time. We started taxiing exactly on time. And we arrived 40 mins early. Best flight ever!"
Cons: "When offering drinks, flight attendants should ask if I want a full can or just a cup. I was served a full can, which I neither wanted nor couldn’t finished due to shortness of the flight. But if these are the types of things you could do better, you must be doing damn well! :)"

Pros: "The crew was ok."
Cons: "We wait too much, at least someone should have told the reasons for the waiting."

Cons: "Baby’s on board -_-"

Cons: "The wifi didn't work, and this wasn't the first time thier wifi was out. I've been flying on jetblue frequently lately and that's my only issue. Everything else was good."

Cons: "Leaving on time. We got in at 4 AM."

Cons: "Would like JB to provide reading material."

Cons: "6 hour delay."

Pros: "Yes"
Cons: "Boarding pass on phone text"

Pros: "The crew was organized and professional."
Cons: "Better meal options but I believe it was limited because the flight was so short."

Pros: "Nothing"
Cons: "Awful treatment of passengers."

Cons: "5h delayed"

Cons: "Everything"

Pros: "Staff was very nice"
Cons: "Our flight said on time until five minutes before we were suppose to take off, when they made an announcement we would be two hours delayed and the screen hadn’t updated When we finally got in the seats were broken - some did not recline and the tv controls were busted and TVs did not turn off. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue."

Pros: "Comfortable!"

Pros: "The flight was on time. Fly-fi was available"
Cons: "Tv/ entertainment system was flickering intermittently"

Pros: "Half hour late but that’s good for this year."
Cons: "Late again."

Pros: "On time and pleasant"

Cons: "You could hang meat in the cabin. Flight attendants just gave lip service. Not alone in my assertion. Left 93 degrees in NY and arrived in 82 degrees FLL with a runny nose and cough. Go figure."

Cons: "delays, crying children and sniffling sneezing passengers. Restroom was dirty."

Cons: "Delays, changed departure gates. Getting used to this on most airlines these days. Was hoping JetBlue"

Cons: "The airline had the flight delayed due to waiting for flight attendants. Very irresponsible of the crew and members, which weren’t working on the flight"

Cons: "Flight was already delayed and then we sat on the airplane for approximately 45 minutes before take off."

Pros: "On time. Smooth flight."
Cons: "Drunk guy on plane."

Pros: "It's comfortable and the staff is friendly"
Cons: "The delay"

Cons: "Delayed"

Pros: "Flight was steady, entertainment was great, and it was comfortable."
Cons: "N/A"

Pros: "Everything"
Cons: "Nothing"

Cons: "Everything was good !!! Thank you for the flying"

Pros: "Boarding and departing on time The inflight entertainment made the flight time go by super fast. Love JetBlue"

Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"

Pros: "The terminal"

Pros: "Comfort"

Cons: "All the DELAYS! Seemed a bit unprepared"

Cons: "Delays delays delays"

Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Cons: "None"

Pros: "really love the seats the crew was awesome! I will be flying jet blue again!!"

Pros: "I like the fact that Jetblue handled the on boarding ot the passengers fast and efficiently starting with preferred riders, then going from the rear of the plane and moving forward. They also realized the plane was full so offered customers the free option of checking a bag in cargo. I would have preferred if they advised customers before checking through security of this option as I would have taken it rather than discard with some bottled products. The entertainment video was great on board, they offered free beverages and snacks. The crew moved through the aisle fast and efficiently when dispersing the food, and again when collect the refuse. While we had a little turbulence, the flight was uneventful and the pilot handled the landing very well. Departing the plane was also fast and efficient, although takes time because the plane was full. Overall, I was impressed with JetBlue, and their flight team."
Cons: "I thought that although comfortable, the chairs and fabric were obviously well worn and definitely needed upgrading. I also noticed that the chair head area didn't have a removable sanitary cover, which I thought should be there considering the number and frequency of change overs per seat on these flights. This is necessary to promote sanitary and comfortable conditions."

Pros: "Everything."

Pros: "Everything went very smoothly!"
Cons: "Voice of female announcer at gate--too loud and did not speak clearly=just annoying, not informational."

Cons: "Entertainment (TV) did not work on the entire flight in numerous seats, even after rebooting the system."

Pros: "I like that i got there safe and fast"
Cons: "A person was on the plane with there dog and they didnt have a pass for the dog and crew escorted everyone off the plane just to get the person off."

Pros: "They had little televisions screens for entertainment which was unique that it had tv rather than movies. I liked it."
Cons: "No phone chargers which was a little flaw."

Pros: "Comfortable"
Cons: "2 hour delay"

Pros: "very accommodating pilot during 2 hour wait on tarmac"

Pros: "Everything"

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Boarding was smooth."
Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"
Cons: "Nothing"

Cons: "More food more room - but hey that’s what we always want"

Cons: "Everything"

Pros: "Taco"
Cons: "Taco"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Cons: "Late taking off. Let's leave on time"

Pros: "The cAbin attendant was really good"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Snacks"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "Service"

Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Pros: "Everything"

Pros: "Horrible seats"

Pros: "No one within 6 feet of me."

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Cons: "Seat was very hard and uncomfortable"

Pros: "Comfy seat, great entertainment options"

Cons: "Delays"

Pros: "The steward was super friendly."

Cons: "We had 3:10h delayed..."

Pros: "Yes"
Cons: "ages they don’t came"

Pros: "Arrived on time"

Cons: "Entertainment system for myself and my wife failed after an hour."

Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."

Pros: "There was a short delay but it was done professionally and I got a notice about it. I had nice people seating next to me and the craw was ok."
Cons: "It was upsetting that they didn’t have earbuds/headphones as my iPhone headphones can’t connect to the TV so I had to watch a movie without sound. You should have extras. I also wish they had a banana for us, it’s better than pretzels. And cheep and healthy."

Pros: "On time and quick boarding."

Pros: "on time"
Cons: "n/a"

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"

Cons: "It was great, but returning home was bad"

Pros: "It was incident free."
Cons: "I can't comment on food. I didn't get any."

Cons: "Being delayed"

Pros: "Service top notch"

Cons: "Delay"

Pros: "No complaints!"

Cons: "New cheap fare is honestly offensive trash."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "The fly departed on time"

Pros: "Bad weather came in n I was rerouted on Time"

Pros: "Good Airplane"
Cons: "Delays and baggage delayed"

Pros: "It was on time boarding and landing"

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"

Cons: "7uk"

Pros: "My trip was awesome and very easy."

Pros: "Movie selection is great."
Cons: "No cookies :("

Cons: "Space between seat rows to small"

Pros: "It is good"

Pros: "This time every thing excellent"

Cons: "No tv on seat. Those dumb comedy tv show"

Cons: "Entertainment was boring"

Cons: "Good service ! Window seat!"

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "On time"

Cons: "Delay！！"

Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "On time and smooth"

Pros: "Fast boarding"
Cons: "Wi-Fi could be better with no interruptions. My movies were interrupted 2 times."

Cons: "Breakfast for economy:))"

Pros: "Minimal amount of announcements"
Cons: "Seat was uncomfortable and toilets were in need of cleaning."

Pros: "I know how everything works with United Airlines."
Cons: "Free Wi-Fi for everyone!"

Cons: "We sat on tarmac for two hours after the scheduled take off and weren’t even offered a glass of water..."

Cons: "More legroom."

Pros: "The seat was not super comfortable but for a 3 hour flight it was good."
Cons: "More movie selections."

Pros: "i asked for a glass of water and the answer was you had one already hahahahahaha"
Cons: "nothing"

Pros: "Excellent customer service! Both customer care clients were extremely helpful"

Cons: "WiFi wouldn’t process and no outlet’s for power. These work as standard on delta or JetBlue"

Cons: "I'm only 6' and felt like I was in a cage. I couldn't feel parts of my legs. God help you if you're actually tall"

Pros: "Every thing"
Cons: "United its been better andvgood"

Pros: "Bathroom was clean and nice"

Pros: "Excellent service. On time. No complaints"
Cons: "Was great"

Pros: "It was typical of experience you get these days."
Cons: "All met expectations."

Cons: "I farted on the plane"

Cons: "The seat cushion of 21A seems tilted forward. Please fix it."

Cons: "If you don't check luggage you can't pre-print your boarding pass or pick your seat, which adds a few minutes at the airport."

Pros: "Great rate easy to book & accurate"

Pros: "Service was outstanding"

Cons: "The fact that I wasn't able to sit with my travel partner"

Pros: "Welcoming"
Cons: "Can't think of i enjoy it"

Pros: "They got me out early, before expected storm."

Pros: "On schedule"

Pros: "Economy plus is comfortable, crew was friendly, free wifi and entertainment options via United's app is a plus"
Cons: "Boarding process could be better, gate staff not so friendly"

Cons: "My luggage lock was broken."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Nothing"

Pros: "The service was fantastic."

Pros: "Great"

Cons: "I was delayed and missed my connecting and then was not helped in Denver."

Pros: "Very nice experience"

Cons: "Both flights were delayed /"

Cons: "All of it. EVERY SINGLE BIT..."

Cons: "Wine not good for price. Has to check carry-on bag."

Pros: "The coffee and waffle snack."
Cons: "The 40 minute delay."

Pros: "All was good"

Cons: "Have to pay for tv. And headsets aren't loud enough to hear tv"

Pros: "Everything. We were held up in traffic and United was so accommodating. We were in awe"

Pros: "Fast"
Cons: "We had a Turblance in Chicago !!"

Pros: "all"

Cons: "LATE changed gates at last minute"

Pros: "This airline is better than most of the others."

Cons: "Boarded, then sat on runway for about 50 minutes"

Pros: "All was well"
Cons: "I had no real complaints"

Pros: "Everything was great! I was happy to find such a great deal last minute."

Pros: "arrived on time despite delayed departure"

Cons: "1 of the worst landing I have ever experienced."

Pros: "Easy fast friendly!"
Cons: "That it wasnt free :)"

Pros: "smooth sailing the staff was pretty good"