|Flights Arrive in||Los Angeles|
|Flights Depart from||New Bern Simmons Nott|
|Airlines||American Airlines, Delta|
Pros: The 787 is a nice aircraft
Cons: It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection.
Cons: Entertainment system for myself and my wife failed after an hour.
Pros: Nice crew!
Cons: Flight delayed
Cons: My entertainment screen was not operating. Could not recline my seat.
Pros: All was good
Cons: All was good
Cons: The seats are not very comfortable for such a long flight
Pros: Delta always does a superior job - domestically and internationally!
Cons: I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg.
Pros: Very professional crew.
Cons: The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge
Pros: Nothing spectacular.
Cons: The headrests won’t stay up. And it’s hot.
Pros: I liked the wide variety of movies and snacks available.
Cons: The kid behind me wouldn't stop kicking my seat.
Pros: Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth.
Cons: Seats are cramped in coach. Fact of life for all carriers.
Pros: The crew very nice and helpful
Pros: The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future.
Pros: Excellent cabin crew!
Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.
Cons: If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful.
Cons: Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent.
Pros: Good seating, great food, good service.
Pros: Crew was friendly.
Cons: 4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding.
Pros: Some of the flight attendants were helpful, some were not. The movie selection was good.
Cons: The Food was not fully warmed, seats were uncomfortable. The boarding process did not seem organized.
Pros: I liked the ability to choose my meal ahead of time.
Cons: Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta.
Pros: I liked that we arrived on time. Besides that. Not much.
Cons: Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air
Pros: Comfortable seat
Cons: Umm, maybe a tv in the headrest
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