Find cheap flights from New Delhi to Austin

Pros: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Cons: "Not one thing."

Cons: "Better food"

Cons: "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."

Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"

Pros: "The crew that checked me and those who were onboard were very helpful and cheerful."
Cons: "Better choices of movies on board."

Cons: "Entertaining in English"

Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Cons: "N/A"

Pros: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Cons: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

Cons: "Kiosk, bag service, One World Integration"

Pros: "they assisted my aunt very well all through out her flight"

Pros: "Kind and courteous staff"
Cons: "A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated."

Pros: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."

Pros: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Cons: "The second meal (light lunch, i think) had dry shredded chicken."

Pros: "Everything was excellent crew was very helpful"

Pros: "Everything was excellent no complaints"

Pros: "Lots of legroom"
Cons: "No complaints I was pleased"

Pros: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Cons: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Pros: "nice flight."

Pros: "JAL is great!"
Cons: "Cold food"

Pros: "Was spacious due to flight being in the middle of the week and tasty food."
Cons: "Wish there were food. Was hungry after long flight."

Cons: "Everything was great!"

Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."

Pros: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."

Pros: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Cons: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."

Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Cons: "Nothing"

Pros: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Cons: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Pros: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"

Pros: "The staff"

Pros: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Pros: "Comfortable and service was pleasant"
Cons: "Like all of it except lack of vegetarian option for food"

Pros: "The Japanese crews were excellent on board."
Cons: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."

Pros: "I love flying jal"
Cons: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"

Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Pros: "Great service! Also, the food and beer that came with my flight was awesome."

Cons: "Why does the shorter of the two flights have more comfortable seats?"

Pros: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

Cons: "Leg room"

Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Pros: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Pros: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Cons: "They every bad customer service, I never seen before"

Pros: "food was great movies are updated flight attendants are professional and courteous"

Cons: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

Cons: "Requested Vegetarian Meals. Didn't get them"

Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Pros: "They were super considerate the entire flight."

Pros: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."

Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "Shortest travel time to Japan"
Cons: "OLD PLANES Touchscreens won't 50% of the time"

Cons: "Crew on flight back to philly not as helpful"

Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"

Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"

Pros: "Yes. Pillow cushion too firm"
Cons: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Pros: "Crew was friendly."
Cons: "Food"

Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"

Pros: "The food"
Cons: "No tv monitors or any entertainment"

Pros: "Excellent"

Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."

Pros: "Everything"
Cons: "Food is good except Chicken coconut curry"

Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."

Pros: "everything"
Cons: "Nothing"

Pros: "Food and entertainment"

Cons: "USB port was not working."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Cons: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"

Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."

Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."

Pros: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Cons: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pros: "Great service. Courteous staff"
Cons: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"

Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pros: "Over all great"
Cons: "Nothing"

Cons: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"

Pros: "Seating"
Cons: "Food"

Pros: "Flight. Conections"
Cons: "Change flexibility, helpfulness"

Pros: "Excellent crew and service"

Pros: "Ground Crew was friendly and did adjust my seating."
Cons: "Food quality was average. More choices needed."

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Cons: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Pros: "food and courtesy of the staff"
Cons: "nothing"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"

Pros: "Boarding and Seat comfort was good"
Cons: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Pros: "everything!"

Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Pros: "Great service"
Cons: "Seat comfort"

Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Pros: "The service was great"
Cons: "Nothing"

Cons: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"

Pros: "ok"
Cons: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

Pros: "A350 is a very comfortable plane. More legroom than Emirates. Big difference for long flights."
Cons: "Service could be faster (food, etc). Entertainment system did not work on some of the seats."

Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."

Pros: "Crew members were very helpful and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."

Pros: "Seat spacing, food, crew Everything"

Pros: "Kinda odd flying backwards...."
Cons: "Onboard entertaiment and food was just awful. UAE's version of Ryanair."

Cons: "Food choice for vegetarian meal was horrible."

Pros: "The attendants and ground crew helping me was excellent."
Cons: "They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25"

Cons: "Worst food i ever had in flight..please organize goid caterers"

Pros: "Good service"
Cons: "The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!"

Pros: "Good aircraft"
Cons: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"

Pros: "Planes were good with good leg room"
Cons: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."

Pros: "Not much - perhaps that we had booked the last row and only had two seats together"
Cons: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."

Pros: "services are good. flight is on time."
Cons: "Movies don't work properly."

Pros: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Cons: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."

Pros: "The flight attendants spoke English very well. They were helpful and attentive."
Cons: "I don't like the wait time for the empty food trays to be picked up. But this exist on every airlines."

Pros: "Very gd service"

Pros: "Food abd care"

Pros: "Food was great!!!"
Cons: "Crew not friendly!! Flight dropped cup and napkin never excused herself- smh"

Pros: "timeliness, in-flight entertainment, food"
Cons: "nothing"

Cons: "The person checking me in at Delhi was rude. Didn’t let me take the cabin bag that others were allowed to take."

Cons: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."

Pros: "Crew was good. Food was OK."
Cons: "While going Airport staff was not at all good at Chicago airport. I had a carry on bag, which I had been using in all other airlines as carry on for last couple of years and never was told that the size is not right. I was asked to either check in carry on as extra baggage and pay $300 or put my carry on stuff in my other checked in baggage and pay extra for over limit $120. And I have to trash my carry on of $80 value. I was not at all happy. I noticed in the flight so many passengers have the same size carry on, which I have to trash. On my return journey from Delhi to Abu Dhabi I was talking to a woman in the security line, who was sharing the same experience and she told me that they charge her $400 for one extra suitcase. To me that was shocking as how come I was asked $300 for extra checked in bag and she was charged $400. No idea what kind of policies Etihad has for extra baggage. I would like Etihad management to pay attention to the airport staff dealings with customers."

Pros: "NA"
Cons: "I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again."

Cons: "Food no drinks only soft drinks were served"

Pros: "All above"
Cons: "Liked everything"

Pros: "All good"
Cons: "Plane late"

Pros: "Staff was great. Food was good, not great, but better than every other airline."
Cons: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."

Cons: "Boarding process,"

Pros: "A380 is great."
Cons: "The food was not so good."

Pros: "Food and entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"

Pros: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."

Pros: "In flight crew was helpful and considerate about carrying a infant with me"
Cons: "Boarding at New Delhi was pathetic, crew asked me to go to online check in counter and it was slower than the other counters."

Pros: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."

Pros: "Services n hospitality"
Cons: "Washroom maintenance can be better."

Cons: "Not enough vegetarian food"

Pros: "Blanket was provided."
Cons: "The crew attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. Also, very, very long lines to check in taking more than one hour to get boarding tickets. It is freezing on both planes."

Pros: "The crew was very friendly, greeted us with a smile, and were there to help when needed. They were helpful when the flight got delayed because of fog."
Cons: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."

Pros: "Etihad offers good and courteous service, which most American carriers have f"

Cons: "If you look my itinerary, I left Flint to Delhi with my wife-Rita Bhatnagar. She did return on October 25th but I was suppose to return by Nov. 24th. Unfortunately, my wife injured her back while liftin gher luggage at Flint air port on October 25th and few days latter she end up in ER Hospital. I had no choice but to return back home, so I called Etihad customer service for reschedule my trip back to Flint. They asked me so much money that I had no choice but find another flight (cheaper) from United Airlines. So, answer to your question is that I didn't travel from Delhi to Flint on Etihad Airlines."

Cons: "They served me wrong food, I ordered veg but when I opened it was non veg lol"

Pros: "Was upgraded to Business class"

Pros: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Cons: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."

Pros: "Everything"

Pros: "The fact that the flights left on time and arrived on time."
Cons: "The seats were too uncomfortable, very hard and too small. The flight attendants were not very attentive. They did not make eye contact but when they did they were very nice, but with no eye contact it was not easy to get their attention."

Pros: "Nothing to like."
Cons: "The check-in cashier was very rude. maybe she should retake the course in hospitality. Again, it was operates by AA so what should I expect?"

Cons: "They took a lot of time for check in .. although i made the online check-in"

Pros: "Aircraft fleet and airport is good. Good infrastructure."
Cons: "The cabin crew is not at all courteous. When you start travelling in US, you realize how different the crew's attitude is. When you want to say no to the customer, atleast make an effort to accommodate the needs of the customer first. Minor requests made by the passengers should be accommodated. You just rudely say No. Learn something from American customer service!!"

Pros: "Service"
Cons: "Na"

Pros: "Flight attendants very nice and presentable. Food good with real silver ware."
Cons: "I was charged $600 to postpone flight after I found out I needed a VISA to fly to India. Initially I was told the cost would be $100 ad then it ended being $600 for both me and my husband which I found outrageous. There should be something that flags you as soon as you book the flight that a VISA is required in order to fly to India."

Pros: "Friendly crew."
Cons: "Seats and aisles are cramped. I couldn't move my small carry on between the seats."

Cons: "We landed and then we stayed in the plane for another 45 minutes. Then we had to wait another 45 minutes for our baggage to arrive."

Pros: "Food entertainment comfort. Good"
Cons: "Baggage strictness for 100 grams in a luggage."

Cons: "Poor service overall."

Cons: "Zero snacks, not even for purchase. London to Texas is a really long way to not be able to purchase snacks other than the meals they provide."

Pros: "Crew and flight were fine"
Cons: "Due to the way Kayak / kiwi.com booked my flights, even though both legs were on the same airline they were booked as two separate flights causing me to wait in line for two hours to get my bag and check back in in Heathrow airport."

Pros: "Yea the crew members were very polite and nice"
Cons: "There was no charging point in the plane in my returning flight so that was a bit disappointing"

Pros: "Food"
Cons: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."

Cons: "Bit of delay."

Pros: "Staff very pleasant"
Cons: "Old 747 poor video poor seats old toilets full of dust these plans need to be retired"

Pros: "Direct flight to Austin"
Cons: "Food needs improvement"

Pros: "Thanks for many up to date movie choices to watch. Crew worked hard to keep the toddlers in front of me happy. (and they were really good with them!)"
Cons: "Dislike posting of gate assignments in Edinburgh and London so late. Means I have to hightail it across the terminals, every time. Dislike the gate change posting late. Had to hear about it from a passenger, no announcement was made. My chicken and potatoes lunch had potatoes as the side dish. Looked like the caterer had leftover potatoes to use! No real vegetables. 2 bites of spinach. Red wine was offered they had no white wine. No choice of sodas..."

Pros: "Food was good, constant attention to hydration from cabin crew. A nice touch with the ice cream."
Cons: "Seat size"

Pros: "Modern plane"
Cons: "Tiny sized seats, very narrow and no legroom. Horrible experience"

Cons: "Traveling business class it felt as if I am traveling in city bus plane was so old seats were falling apart and above all the way ba staff most unfriendly people I was just imagining if this they do in business class what they must be doing in economy class I will not recommend any one to travel from Phoenix to Delhi on B A Jiten"

Pros: "Flight from Delhi got delayed thus missed connection to Montreal . Put on flight to JKF - Montreal , which didn’t made any sense as we live in USA . Thus requested to be placed on flight JFK- BTV. Then that flight was missed by 5-10 mins , plane was still attached to gait as we reach at gait & it was 2240 pm & flight time was 2250. So spend the night At airport floor with two kids & seven people total in party . No compensation was given at all . BA is the only carrier that charge money to pick up seat assignment in advance more 24 hrs ."
Cons: "Everything mentioned in above section ."

Pros: "Nothing it was a nightmare"
Cons: "The rude security staff, my previous British air flight from Dublin was 30’minutes late. Heathrow is terrible for connecting flights even with 2 hour leg room. What a joke. English people suck."

Pros: "The movie and television options were fairly good."
Cons: "I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated."

Cons: "my ticket was suspended for no reason, asked me get another ticket book , can't board, later a lady ( Sonam ) there in check in counter resolved. The check in Staff Mr. Gaurav at India airport was rude and over smart while talking to me, he pretended he was busy , but who is FREE in this world. Poor experience at the time of check in. and yes Thanks to Sonam who walked extra mile to talk to customer care of british airways and resolved for my ticket. Finally I could board. Even if ticket was suspended why it was not informed me to take any pro active action, why I had to wait in long queue to know that my ticket was suspende, IS IT NOT RESPONSIBILITY OF BA ???"

Pros: "updated plane, clean and nice"

Pros: "Nothing really."
Cons: "Seats, entertainment system. Lounge at Heathrow airport served bad food. Bread had fungus in it. I pointed out to the staff there, and there reaction was "no big deal" !! There is such a big difference in"

Cons: "Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van"

Pros: "Great staff, ultra professional"
Cons: "Small food portions!"

Pros: "excellent service. Food was good. Flight was packed the the gills."

Pros: "Everything; crew was accommodating and friendly; food was good; crew offered liquid refreshments throughout the flight; crew demonstrated concern for our comfort."
Cons: "Nothing; everything was excellent"

Pros: "2 meals and beverages incl wine with great service. Great legroom on the 787."

Pros: "the staff tried to reason with the scary passenger"
Cons: "There was a scary passenger that caused me to have a panic attack because he kept yelling at the flight crew throughout the flight."

Pros: "Nice clean new plane. Courteous cabin personnel"
Cons: "Gluten Free meals that I ordered were not available, which is a major problem! Boarding took extra long as Crew wasn't ready yet, flight was an hour late in arriving, making it an exhausting 11.5 hr ordeal. Main issue: raging male passenger who screamed at Crew and other passengers for several hours and in effect held us in fear as very young and entirely female crew had trouble diffusing his anger. Seriously thought we were going to have to make a stop to get this guy removed from the plane. What was he so aggressive about? Not having a cradle for his baby. There were many other passengers w infants and he accosted the crew and the couple that did have the bassinet aggressively over and over again. Horrible."

Cons: "I missed my flight from Barcelona and when talking with BA customer support they were extremely unhelpful in helping me find a return flight to get home to America. In the end I was offered almost no help and had to buy a brand new flight via American. I loved my flight TO London on BA, it was fantastic but the return experience was a nightmare. Can I look into a partial refund on my ticket since I never caught the return flight?"

Pros: "The crew was the very best."
Cons: "No complaints"

Pros: "The crew tried to keep me comfortable. Even though I was in a regular seat despite paying for a premium seat"
Cons: "When I reached the boarding gate, the attendant took my boarding pass as if he was checking something and changed my seat without asking me, issued me a new boarding pass... no explanation. I had a long flight to London from Delhi already so I was too tired to immediately realize what he had done. It only occurred to me when I boarded the flight. I had booked a premium seat in advance and had paid $175 extra for it. He basically moved me to a regular economy seat at the back without asking me or refunding me. That's fraud."

Pros: "I enjoyed everything about my experience from booking through the airport, flight and customer service. Great job!"
Cons: "Nothing"

Pros: "787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect."
Cons: "787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive."

Pros: "Inflight crew was good and polite."
Cons: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Pros: "This crew on this flight was so courteous and helpful. Loved them!"
Cons: "The boarding process is a bit of a cluster. No lines, just everybody crowding around until their group is called. Seems like it could be better organized."

Cons: "Bags took forever to arrive. After a long flight and jet lag the last thing you need is to stand around waiting for your bags. This seems to be a problem with this particular airport (ABIA)"

Pros: "Just great service, always! Could use a bit more leg room as always but otherwise I've never had any issues with BA!"

Pros: "Individually the crew was quite nice and tried to do their best to their best."
Cons: "Dirty toilets. No toilet seat covers. Ran out of toilet paper. No oversight to basic hygiene given a 12 hour flight."

Pros: "BA always has the most pleasant and accommodating flight crew. They go out of their way to make me feel special on any flights I've taken with them. Other airlines should take note. Thanks for a great flight."

Pros: "The premium economy seating is worth the extra money. The seats were incredibly comfortable."
Cons: "The food was not very good, but it rarely is on long flights."

Cons: "Old aircraft on sector"

Cons: "Small selection of movies"

Pros: "I enjoyed how courteous the team was, there was great customer service provided. They were prompt and the flight was on time."
Cons: "I wish there was a way to make sleeping/resting more comfortable for coach and business class."

Pros: "Crew and airport stuff"

Pros: "Love the plane--quiet, roomy, and very smooth."
Cons: "The business class seats wasted so much space by not creating a compartment. I sat rear facing, next to the window, and had no place to really access compartments which could have been next to the seat--instead it just drops off. Moreover, in flight, if you were sleeping and someone wanted to get out of their area, they would literally have to step over your legs. Who in the world designed this? Please ride AA's herring bone business class makeup, and see what a real business class cabin looks like."

Pros: "Food"
Cons: "Nothing"

Pros: "Flight back we upgraded to economy plus. Fantastic value. All BA staff we dealt with on phone, counter and flight were awesome! They all cared."
Cons: "Flight over was in economy. Bulkhead seats. Worst I've ever tried to sit in. To us , it was warm entire flight. This was new 787."

Cons: "Food was not good"

Pros: "I don't think there is anything more I could ask of an airline."
Cons: "At this point, there was nothing not to like."

Pros: "service comfort"
Cons: "what times bording"

Pros: "entertainment"
Cons: "First meal ok (chicken with mash) second meal not so good, forgettable add snacks flight over window seat has no leg or foot space bc of entertainment box. I switched my return seat to aisle"

Pros: "Crew was good and food was fine."
Cons: "Comfort terrible due to sitting in coach for 10 hours or so. My biggest complaint was that we were not allowed to sit in bulkhead due to the fact we are 70 years old. We both walk and run daily, are in great shape and were very insulted that they would judge on that one thing. So we were crammed in coach. We were allowed on the flight from Austin to London. I tried numerous times, but that is what I was told. They, in my opinion, are due a lawsuit about this."

Pros: "Movies offered were plenty and recent releases."
Cons: "Boarding inefficient and a joke again. Put on a bus to be taken out to plane, crammed in there like sardines, no AC. Had to wait inside bus around 20 minutes prior to boarding due to air traffic issues. Not pleasant to board a 10 hour flight already hot and sweating. No apologies given by British Airways. Food was awful. Served fish on salad-not warned prior to serving. Stunk up cabin. Seats extremely hard again. On this flight they tried to freeze everyone to death. Rude, new male crew member in economy class. Date on that salad, by the way, showed that it was expiring the next day. I will NEVER fly Bristish Airways again."

Cons: "Departure time kept changing."

Cons: "Its okay"

Cons: "They could at least announce boarding group 4..."

Pros: "We were given sandwiches and drinks when our flight was delayed."
Cons: "We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours."

Cons: "Let me cancel the flight for credit"

Cons: "More beverages"

Cons: "The communication to the passengers. Our flight kept getting delayed every 30 min. They kept telling us different reasons. We were supposed to take off at 2:40pm and we waited every 30 min delay until 7pm. We have kids so we had to get home. We ended up renting a car and driving to Austin."

Pros: "Really easy boarding and flight. Great in flight entertainment options."

Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."

Pros: "Travel time was great"

Pros: "Free checked bag. Comfy seats back in row 27."

Cons: "The chairs can be more comfortable."

Pros: "The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service"
Cons: "Virtually everything"

Cons: "TSA"

Cons: "They canceled my flight!!!!!"

Pros: "Nothing, flight was delayed 3 hours"
Cons: "Everything"

Cons: "Everything"

Pros: "Even the food was decent (granted, I flew in 1st,so at least there was food)."
Cons: "Power outlet cover was busted. But it worked."

Pros: "Friendly flight crew on full flight."
Cons: "Late take off"

Pros: "The crew handled the flight delay well."
Cons: "Having to wait in Chicago due to mechanical plane problems was a bunner!"

Cons: "N/a"

Pros: "Good entertainment selection"
Cons: "Most was as expected."

Cons: "I didn’t like the fact I had to wait 5 and a half hours in the airport and not being compensated by the airline, who for some reason penalize anyone of their passagers if they are late or want to change a flight. I was also late for a meeting"

Cons: "Had a mechanical problem and took us 30 minutes to take off"

Pros: "Same as above."
Cons: "entertainment monitor for my seat did not work at all. also on all flights: I was not aware one needed one's own headphones to hear entertainment."

Pros: "I lost money, I came back a day later wish it wasn’t plan and is NOT ok ."
Cons: "kieytcha@gmail.com"

Pros: "Curteous. Prompt. On time."

Pros: "Good Hospitality"
Cons: "Insuffecient supply of juices etc"

Pros: "easy on and easy off. ontime."
Cons: "would like more comfort in the seats and a pretty young lady sitting next to me."

Cons: "My flight was delayed an hour plus and I missed my rental car reservation. So now I'm stuck wih no car."

Cons: "Cramped seating"

Pros: "Nothing"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"

Pros: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."

Pros: "Experienced a 4.5 hr delay to the destination. Family had to pick up grandson (Ibooked trip for him) after midnight in L.A. 2 hour flight delay coming back which pick up had to be re-arranged again by family. Family member flew to us next day via United without any issues. Dont book through this site or use American Airlines!!!"
Cons: "See above"

Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."

Cons: "Delayed waiting to unload fuel, then delayed again after they broke the tow-bar and had to inspect the nose gear. Hot cabin while waiting."

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Cons: "Was very stuffy and hot. Plane never cooled down."

Pros: "I got home safely"
Cons: "The airport was super crowded and the space in the plane was cramped (and I am a small person - 120 pounds). The plane was not clean and I actually picked up a virus on the plane and am still sick. I wiped down all of the surface area around my seat and still got sick. Airline travel is miserable and crowded and there is minimum service."

Pros: "There were no seats available together so we were upgraded to the extra room seats so that we could all sit together. As a mother flying by herself with 2 children, one of whom is on the Austin spectrum this gesture of being able to keep us together meant so much to all 3 of us. Thank you"

Pros: "I liked the 2 x 2 seating arrangement. Leg room was adequate."

Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"

Cons: "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Pros: "New plane with leather like seats and good entertainment system."

Cons: "Board keeper rude to several guest who didn't want to check in their bag when there was plenty of room on the flight."

Pros: "Both power and USB plugs at each seat. Entertainment options not bad."
Cons: "Very narrow seats with little leg room. Reclined seat in front of you is right in your face."

Pros: "Nothing at all"
Cons: "Worst airline I have ever used. Continuously bad experiences."

Pros: "Other than the delay, it was your basic 1 hour flight."
Cons: "The flight was delayed by an hour."

Pros: "once i was allowed to board the flight attendants were kind and apologetic"
Cons: "they overbooked the flight. when I asked for clarification about what I should expect, people at the gate were rude for without provocation. They told me I had no seat and were unapologetic about their mistake. when they, at the last minute, said there was room, they assigned me a seat that was already taken."