Unfriendly staff at Panama airport
They denied me from boarding due to documents missing even though I had my American passport
Flight was on time, crew was polite and there was variety of entertainment.
Food quality was very poor. Need to improve. Chicken empanada thin as paper. "Waffle" was made of an unknown substance that tasted terrible. Egg breakfast was mostly chunky potatoes half cooked accompanied by 2 leafs of overcooked spinach. Only good thing: platanitos' chips. Long overnight flight with No pillow and No blanket offered.
Again the crew was amazingly polite.
I had to sit next to a very overweight person and it was super uncomfortable.
THE SERVICE WAS EXCELLENT AND THE CREW WAS HELPFUL, POLITE AND FRIENDLY.
THE SEATS WERE COMFORTABLE BUT DID NOT FULLY EXTEND. IT WAS NOT EASY TO SET THEM IN THE DESIRED POSITION BECAUSE OF THE BOTTONS THAT DID NOT ALWAYS RESPOND THE REQUEST.
Arriving in SCL on an international flight is the pits. Avoid
Food and drink service not given. There was no turbulence to justify this failure, and flight was over an hour long, allowing sufficient time to provide it. Poor communication of departure delay.
Due to technical problem in the lavatories we have been told.
Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!
Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!
LATAM flights to Bolivia from Chile leave at horrible hours.
New Orleans Louis Armstrong (MSY) United States
Buenos Aires Ministro Pistarini (EZE) Argentina
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