Find Cheap Flights from New York John F Kennedy Intl to Chicago (JFK - CHI)

service

plane is old

no food options - and i'm pretty sure it gave me food poisoning.

It was five star all the way.

nothing

This was the worst flight ever. AA is the worst airlines ever.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Direct TV

long delay

Apologetic staff and easy check in process.

3 hour delay on tarmac, flight attendants very slow with the service. Only got drinks 20 minutes prior to landing. They seemed inexperienced and flustered.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

The TV shows were good, even though they were old and they were shown in very small TVs.

Flight was delayed for almost 3 hours. The airplane was old (maybe 1980s) and even though it was huge (2 seats on each side and 5 seats in the middle) the luggage compartments were extremely small and there was barely any leg room. Small luggage barely fit inside the head compartments. The ride was bumpy and we weren't served beverages until the very end of the flight.

Food. Too little food and drink

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.