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New York John F Kennedy Intl to Denmark Flight Information

Flights Arrive in Denmark
Flights Depart from New York John F Kennedy Intl
Flight Price $320
Airlines WOW air, Finnair, Norwegian, Icelandair, Delta

Book cheap flights from New York John F Kennedy Intl to Denmark (round-trip)

Airports
Origin
New York
$320
only
$320
Destination
Copenhagen
$320
only
$320
Aarhus
$331
only
$331
Aalborg
$804
only
$804
Billund
$327
only
$327
Tue, Oct 2
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
10h 35m
Sat, Oct 6
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
11h 20m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Fri, Mar 1
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
12h 50m
Sat, Mar 9
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
13h 05m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
CLT
Mediocre 3.6

Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

ORD
HEL
Excellent 9.6

Unwashed pillow and blankets, stains on the pillow

Mon, Dec 3
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
7h 10m
Fri, Dec 7
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
8h 30m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 41 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Mediocre 2.0

Nothing. They have ruined our vacation.

They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had.

Wed, Nov 14
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
16h 45m
Sun, Nov 18
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
11h 25m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,788 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
ANC
Good 7.2

The flight was comfortable and the cabin crew attentive. The 7-hour flight time can't be beat. Free checked bag. On this occasion, the boarding in Reykjavik was through a jetway so you weren't exposed to the weather, though that's not always true.

Even using a jetway, boarding in Reykjavik is ridiculous, with inadequate seating and lots of standing around in confusing lines. They had four US/Canada flights leaving within 10 minutes, with the gates 10 feet apart and about 600 passengers jammed in four lines running through the concourse.

YYZ
KEF
Okay 5.3

No food goingacross

ZRH
KEF
Mediocre 2.0

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

KEF
BOS
Excellent 8.0

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

CPH
KEF
Excellent 10.0

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

Sat, Sep 29
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
55h 30m
Wed, Oct 3
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
31h 15m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Nov 20
JFK
New York John F Kennedy Intl
BLL
Billund
19h 15m
Mon, Nov 26
BLL
Billund
JFK
New York John F Kennedy Intl
33h 45m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

JFK
HEL
Excellent 8.0

Smooth flying

Choice of movies

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

Fri, Oct 5
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
10h 35m
Wed, Oct 17
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
11h 20m
Trip: 13 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Sun, Feb 17
JFK
New York John F Kennedy Intl
BLL
Billund
19h 15m
Mon, Feb 25
BLL
Billund
JFK
New York John F Kennedy Intl
33h 45m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

LED
HEL
Excellent 10.0

I liked everything !

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

Sat, Nov 10
JFK
New York John F Kennedy Intl
AAR
Aarhus Tirstrup
42h 45m
Tue, Nov 20
AAR
Aarhus Tirstrup
JFK
New York John F Kennedy Intl
14h 30m
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

JFK
HEL
Excellent 8.0

Smooth flying

Choice of movies

Thu, Jan 10
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
7h 10m
Sun, Jan 13
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
34h 20m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 41 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Mediocre 3.0

Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured"

Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this.

JFK
CPH
Excellent 10.0

Super nice clean plane Friendly accommodating attendance

JFK
CPH
Excellent 8.0

That I had a whole row to myself...thanks for not overbooking?

Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?

JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

Fri, Jan 18
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
12h 50m
Wed, Feb 6
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
13h 05m
Trip: 20 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

ORD
HEL
Excellent 9.6

Unwashed pillow and blankets, stains on the pillow

Fri, Dec 14
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
7h 10m
Mon, Dec 31
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
8h 30m
Trip: 18 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 41 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
CPH
Good 7.6

the flight itself

the people

JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Excellent 10.0

Super nice clean plane Friendly accommodating attendance

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Excellent 8.0

That I had a whole row to myself...thanks for not overbooking?

Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?

Sat, Feb 2
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
12h 50m
Sun, Feb 10
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
13h 05m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
CLT
Mediocre 3.6

Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

LED
HEL
Excellent 10.0

I liked everything !

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Mon, Mar 11
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
12h 50m
Sun, Mar 17
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
25h 45m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 8.0

Smooth flying

Choice of movies

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Tue, Dec 11
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
15h 55m
Thu, Jan 3
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
14h 25m
Trip: 24 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Nov 12
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
12h 50m
Mon, Nov 19
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
13h 05m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

ORD
HEL
Excellent 9.6

Unwashed pillow and blankets, stains on the pillow

LED
HEL
Excellent 10.0

I liked everything !

JFK
HEL
Excellent 8.0

Smooth flying

Choice of movies

Sun, Feb 17
JFK
New York John F Kennedy Intl
AAR
Aarhus Tirstrup
18h 45m
Mon, Feb 25
AAR
Aarhus Tirstrup
JFK
New York John F Kennedy Intl
14h 30m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,181 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

ORD
HEL
Excellent 9.6

Unwashed pillow and blankets, stains on the pillow

LED
HEL
Excellent 10.0

I liked everything !

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Fri, Sep 28
JFK
New York John F Kennedy Intl
AAL
Aalborg
28h 15m
Fri, Oct 5
AAL
Aalborg
JFK
New York John F Kennedy Intl
31h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Sep 28
JFK
New York John F Kennedy Intl
BLL
Billund
13h 30m
Sun, Sep 30
BLL
Billund
JFK
New York John F Kennedy Intl
11h 29m
$1897
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,380 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
MSO
MSP
Excellent 8.6

Friendly

BNA
SLC
Excellent 9.6

Newer plane. Friendly crew. Landed safely and on time.

SLC
SAT
Okay 4.0

Nice plane and comfy seats

The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!

JFK
BUF
Okay 4.0

The flight dely 1 hour

ATH
FCO
Excellent 10.0

Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.

All the people standing in line prior to boarding.

Fri, Sep 28
JFK
New York John F Kennedy Intl
AAR
Aarhus Tirstrup
17h 50m
Fri, Oct 5
AAR
Aarhus Tirstrup
JFK
New York John F Kennedy Intl
14h 05m
$1927
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
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