|Flights Arrive in||Foz do Iguaçu Cataratas|
|Flights Depart from||New York John F Kennedy Intl|
|Airlines||Aeromexico, Avianca Brasil|
Pros: Nothing about boarding
Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..
Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice
Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline
Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm
Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm
Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.
Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket
Pros: Very quick and on time.
Cons: Everything was Fine
Pros: I liked that the food was served hot. The entertainment options were amazing.
Cons: The closeness of the seats.
Cons: The fact that Avianca Brasil and Avianca Are to different companies and they do not respect the status of Avianca flyers. Thumbs down
Cons: Should able to provide extra food upon request. Crew should speak English well as it is a tourist destination.
Cons: Breakfast was not good
New York John F Kennedy Intl (JFK) United States
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