Find Cheap Flights from New York John F Kennedy Intl to Krakow J. Paul II Balice (JFK - KRK)

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

Wifi spotty

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

Flight arrived on time. f

Food was for pay and no entertainment.

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

The fact that I got home in one piece I really like.

Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line.

Shortness of flight, very pleasant cabin attendant and fellow passenger. Flight on time and smooth.

Neither of my two checked in pieces of baggage did not arrive, causing major anxiety, hardship and hassle after a long trip.

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.

My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks

It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in .

Good flight--and a PERFECT super-smooth landing.

Timeliness, cleanliness, friendly crew and personnel.

The boarding area staff were extremely helpful and immediately got me on an SAS flight to Heathrow to connect to a United Airlines flight to SFO. They also rushed my suitcase directly through to United.

That I didn't get a chance to actually fly on AirBerlin!

I arrived at the airport and learned that my flight was canceled. After waiting in line for over an hour, the agent rebooked my flights, with a five hour delay (originally supposed to arrive at 4:55 pm, now arriving at 10:30 pm). I requested some sort of compensation, such as good vouchers, but was denied.

We found out that Air Berlin cancelled our flight without announcing it nor telling us. We had to ask the info desk on what was going on.

N/A

I received a conformation email from Kayak at 6:00 am the day before my June 27th flight. My friend informed me the route from Stockholm to Dusseldorf is no longer being used as of late. I checked online to see the flight status and the flight number was non existent. I called Kayak to confirm and was told to call Air Berlin. After a collective 2 hour wait I never received an answer from their customer service department. I called Arlanda Airport and they confirmed this route is no longer used, and I was being transferred to SAS Airlines for the same time and different itinerary. This flight ended up delayed 3 1/2 hours and I did not leave until 4pm. I have currently been traveling for over 20 hours and have still not reached my destination. 100 kr was not able to accommodate the three meals I needed. I have also yet to receive any word from Air Berlin whatsoever. This has been the worst traveling experience I have ever had.

TXL is a very small airport

Even though TXL is a small airport, it is complicated to maneuver. My connection was in the same teriminal and only two gates away, but I had to exit the gate, find a departure information board at the entrance to the airport (because there was none inside of security and had not recieved any information about a gate change via email or SMS) and then enter through security again. This was a much more complicated process than it should have been to move only two gates downward for my connection.