Find cheap flights from New York John F Kennedy Airport to Lagos

Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."

Pros: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."

Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."

Cons: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."

Pros: "The crew provide good service but personally i did not like the food that could be lot better."

Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"

Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"

Pros: "Yes"

Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"

Pros: "Attentive crew. Good selection of meals excellent wines"

Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"

Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Pros: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Cons: "No complaints."

Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."

Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Pros: "Went out of their way to be helpful"

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Pros: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."

Pros: "All the crew"
Cons: "The airline services"

Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Pros: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."

Pros: "Good service!! Good food!! Great staff!!"

Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Pros: "Great hospitality"

Pros: "service, food and cleanness"

Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"

Cons: "Seats are too small"

Pros: "Worst customer service"

Pros: "Food is good"
Cons: "Economy seat"

Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"

Pros: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Pros: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Pros: "Everything"

Pros: "Professional courteous friendly and communicative"

Pros: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Cons: "Flight attendants are not friendly and rude. Seat had a problem reclining."

Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."

Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"

Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."

Pros: "Quite journey"

Pros: "Okay"
Cons: "Okay"

Pros: "The professionalism of the staff"
Cons: "No comment"

Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Pros: "Services"
Cons: "Food"

Pros: "Everyone on duty!!"

Cons: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."

Pros: "Best Arab airline so far.5 star but if I could give more i would"

Cons: "Ran out of meal options in both flights"

Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Cons: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"

Cons: "New aircraft and better management"

Pros: "Everything"

Cons: "Nothing"

Pros: "leaving and arrival on time."
Cons: "No leg space in economy."

Cons: "I missed my connection. Which caused me to lose a critical day of work."

Pros: "Excellent all around"

Pros: "Not bad"
Cons: "Okay"

Cons: "Total chaos during boarding..no organization"

Pros: "Everything went smoothly and comfortably. Enjoyed every moment"

Cons: "Screaming babies"

Pros: "Generally roomy and comfortable... smooth travels"
Cons: "Second leg of trip had no werking monitors. no WiFi on any flights...."

Pros: "All the staff was polit"

Pros: "Perfect."

Cons: "No room"

Pros: "All"
Cons: "All"

Pros: "I like crue"
Cons: "3 days travel instead of 1 , WTF?????...."

Cons: "My lugged lost"

Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."

Pros: "the staff was so polite and helpful thank you"

Pros: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Cons: "No vegan or even vegetarian meals. Very disappointing"

Pros: "Wi-Fi should be free on thec plane"
Cons: "The song selections was inadequate. Need more Nigerian hip pop songs"

Cons: "I t would have been much better to have a faster check in process"

Pros: "Price, Price, Price"
Cons: "Keep going KAyak"

Cons: "It was very hot on the plane."

Cons: "The last minute gate change--"

Cons: "The delay"

Pros: "all in all !!!!"

Pros: "Exellent"
Cons: "All good"

Pros: "Clean and computable plane, very good meals and quick handling for departure"
Cons: "Nothing !"

Pros: "20 min delay. Boarding took too much time"

Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

Pros: "Definitely would recommend Turkish airline Great experience overall"

Pros: "TK is terribte during the Turkey coup attempt"
Cons: "Terrible"

Cons: "3 hour late"

Pros: "Wifi when I get to turkey, without needing a fan sim"

Pros: "They didn't want to go to work today. And it's your fault. So they will punish you."

Pros: "Everything was excellent."

Pros: "Sitting was small"

Pros: "Thank u very much!!!"

Pros: "Turkish airline excellent"

Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."

Cons: "old plane . . . showing wear and tear. no wifi"

Pros: "Always on time....no delays."
Cons: "nothing"

Pros: "Quiet trip"

Pros: "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."

Pros: "purfect"
Cons: "foot and smile face"

Pros: "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."

Pros: "COULD NOT BE ANY BETTER."

Pros: "nothing is good"
Cons: "the food and bathrooms"

Pros: "Good"
Cons: "Goood"

Pros: "Boarding was done well and plane was on time."
Cons: "The staff was not very friendly and very lax in prep for take-off and landing."

Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"

Cons: "Food was not it should be for business class"

Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."

Cons: "Great"

Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."

Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"

Pros: "Need to upgrade seat and movies"
Cons: "Meals and toiletries"

Cons: "The boarding time was delayed. The boarding process could have be more streamlined."

Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."

Pros: "yes"

Cons: "better food"

Cons: "Bathrooms dirty"

Pros: "Good on flight entertainment."
Cons: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."

Cons: "Prices should be lowered and more direct flights from EWR airport."

Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Pros: "Direct flight, no other flights can do that."
Cons: "Air condition in airplane and Cairo airport was no good"

Pros: "Nothing"

Pros: "Crew was great, very polite and service oriented."
Cons: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."

Pros: "Good flight. Arrived on time and left relatively on time"
Cons: "Luggage took a long time to arrive in the terminal"

Pros: "People. Food"

Pros: "The hotel and the food"

Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."

Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."

Cons: "Flight delayed for over two hours"

Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."

Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"

Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"

Pros: "Every thing"
Cons: "Every thing"

Pros: "Awesome"
Cons: "Nothing"

Cons: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"

Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."

Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"

Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."

Pros: "Lots of terberlance but good flight"
Cons: "The terberlance"

Pros: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."

Cons: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."

Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."

Pros: "The people, the food, the culture."
Cons: "Traffic"

Pros: "Good services despite a long flight"

Pros: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Cons: "I don't really have any complaints! I would definitely use this airline again."

Pros: "Awesome"

Pros: "Services"
Cons: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"

Pros: "Service was great"
Cons: "Nothing"

Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."

Pros: "I liked everything .... planes, food, service, punctuality..."

Pros: "The staff were so helpful and nice. The plane was smooth and clean."
Cons: "Nada"

Pros: "Plenty of space, arrived 40 minutes sooner than expected"
Cons: "The flight attendants were a little rude. She skipped me quite a few times."

Pros: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Cons: "There should be no charge and a refund issued for a mishap on behalf of British airways."

Pros: "From JFK to London, staff was friendly."
Cons: "From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on. From London to Edinburough, the crew was somewhat rude."

Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Pros: "Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding."
Cons: "Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless."

Pros: "I’m pleasantly surprised that this ancient plane made it across the Atlantic"
Cons: "Broken entertainment system, no charging ports, broken window screens, broken reading lights, no AC. Plane was too old to be in service"

Pros: "There were lots of options for inflight entertainment"
Cons: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Pros: "New clean plane"
Cons: "Limited leg room if unable to upgrade. Unexciting food."

Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"

Cons: "I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg"

Pros: "It went well . No problems."

Pros: "The staff/crew were lovely!"
Cons: "Older plane, so no captioned movies."

Pros: "Comfy. Adjustable headrests. Complimentary food and drink."
Cons: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."

Pros: "Notting"
Cons: "Everything"

Cons: "Nothing special and generally disappointing."

Cons: "air condition from above and from everywhere, it was too cold for me."

Pros: "Great crew, good food, quiet flight, comfortable aircraft"

Pros: "."
Cons: "."

Cons: "Boarding was a bit chaotic."

Cons: "Landed in London late missed the connection flight. BA only had 1 flt a day going to Santorini....Next days flt completely booked...Had to fly from Lon to Madrid to Athens then to Santorini.....Took 38 hrs traveling time to get to our destination...Not a happy camper!!!!!"

Pros: "Nothing"
Cons: "Flight was delayed by 2 hours because of hydronic issues. I feel asleep and missed the food which was part of the ticket wasn’t woken up. Was then woken by the passenger behind kick my chair which was not comfortable at all and the entertainment system was something out of the 80s, screen so small could see the picture that well and the touch screen was not that reactive. Cabin crew we grumpy. Ashamed this is called British not what I called British........"

Pros: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Cons: "Not sure, but I felt the spca is a bit smaller than other flights."

Cons: "Very disappointed by the comfort of economy premium. Very!"

Cons: "Jfk terminal 7 is the WORST!"

Pros: "Easy check in"
Cons: "No wifi. TVs were small and old"

Cons: "I didn't get one of my bags. It was delayed for 2 days"

Pros: "It was on time and transfer was easy"

Pros: "The crew were friendly and efficient"
Cons: "The food was okay and they didn't have the item per the menu handed out, but the staff were apologetic"

Pros: "A lot of space for legs"

Cons: "The bad attitude of BA staff at checkin. My ticket was confirmed but found out I was waitlisted when I got to the airport."

Pros: "Their approach, politeness and service"
Cons: "Cannot think of anything"

Pros: "I liked everything about the service."

Pros: "Early arrival!"

Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"

Cons: "Jfk massive queue at checkin/drop off"

Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"

Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation."

Pros: "Very bad situation please call me or send me your email"

Pros: "Nothing."
Cons: "Nothing"

Pros: "Staff did their best to be helpful and cheerfull to make up for a 3 hour delay on our flight"
Cons: "3 hour delay"

Pros: "Everything"
Cons: "Everything"

Pros: "The food and entertainment options were both above average."
Cons: "The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again."

Pros: "This flight did not have much enjoyment due to the extreme delay overseas."
Cons: "There was an ill passenger onboard as we were flying mid Atlantic - instead of flying the aircraft onward we turned around to St.Johns (understandable) however once we arrived we roughly sat on the plane for three hours after the passenger walked off the aircraft conscious. There was paperwork delaying the craft to fly, the re-fueling took over an 1 hour due to not knowing how much fuel to put into this larger plane. There were also difficulties on the plane other then a passenger being ill, the craft had some engine issues after landing in St.Johns - the pilot tried to keep crowd control by lying to the passengers. As we finally got up into the air, knowing that we missed our connecting flight to Budapest from london already- it was stressful. Then as we approached Europe we were told we have to land in Dublin due to the crew working too many hours... Which the pilot had to of known as we departed from St. John's yet he told us we were on our way to London. We waited in the airport in Dublin Ireland for at least 3-4 hours we were told another crew would bring us to London at 3pm yet we didn't even board until 5-6pm. We finally got to London 12 hours after we were suppose to arrive. And to our final destination 14 hours after we were suppose to arrive. I expect a complete refund from this flight from JFK- Budapest. It was the worst experience ever."

Pros: "Everything"

Cons: "Seating was not comfortable."

Pros: "Nice food, polite, warm and competent staff, blankets and pillows at every seat. Kids enjoyed all the shows. You knew you were not flying an airline that cut corners."
Cons: "Plane crew had to reassign seats since plane used had a different configuration than one listed at check-in. That took a long time, but crew was experienced and calm and handled it."

Pros: "Premium economy seats - even the old ones that were on this flight - are still a better experience than economy but I didn't find the difference in price worth what was delivered."
Cons: "Service was scattered compared to the LHR > JFK leg. No "welcome aboard" drinks, staff seemed very distracted, frantic and a bit disorganised. Food was very disappointing and I'm pretty sure it gave me a sick stomach for 24 hours after."

Pros: "The special meal was horrible"

Pros: "Nothing."
Cons: "As was another flight operated by American Airlines and the second flight connecting us. We were not on it. Still stuck in Orlando trying to get home when this took off. They closed the gate on us early in Orlando leaving us stuck with no way home. . This airline is shockingly bad. It will be avoided at all costs. Not really surprised as the flights with them to get there were very bad also. Go with a different airline. Always."

Pros: "The crew was very nice and accomodating given the delays and the change of planes"
Cons: "The plane was delayed an hour and a half. They had to change the gate twice. The worst part was the plane. The original plane had a problem and they replaced it with a tiny everyday commercial jet for a 7 hour flight. It was extremely uncomfortable and I felt like I got a bit robbed because of how expensive the flight was."

Cons: "It was a mess checking in"

Pros: "It was comfortable"
Cons: "They should start giving out snacks"

Pros: "Flight was smooth and ontime"

Pros: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Cons: "More food variety as some items ran out as they got to the back of the plane"

Cons: "Flight take off was delayed aprox 40mnts & pilot’s language and message was not clear why we are still grounding !"

Pros: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Cons: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."

Cons: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."

Cons: "Delayed by 4 hours, no explanation!"

Cons: "More legroom, seats with more cushion and recline, better food!"

Cons: "All is well."

Pros: "Yes the crew was amazing"
Cons: "Provide food for kids first before even the special meals people"

Pros: "Nothing"
Cons: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"

Cons: "I find your company canceled my ticket from Kenya to Cairo for all my 7 tickets"

Cons: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."

Pros: "Crew was amazing"

Pros: "No delay."
Cons: "N/A"

Pros: "Lie Flat beds in Business Class."
Cons: "Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates."

Pros: "Crew was amazing! Elvis smelled good!!!"

Pros: "The timely departure and arrival."
Cons: "The aircraft deployed is old no entertainment facility...you cannot charge your phone."

Cons: "The food could be improved and the movie collection could be updated"

Pros: "Both segmrnts left on time. The on- flight crew were pleasant. The 787 on first flight comfortable in biz class for a nap. Food service well carried out by crew."
Cons: "The 737 on second flight ....the long overnight one... Was very uncomfortable in biz class. On arrival in Nairobi...the hub city...there was no staff. A.c. no working or escalator in airport. Biz line for security not open. Food below average. No breakfast as we one meal."

Cons: "It was really great flying with them"

Cons: "By far the most uncomfortable and crowded plane I’ve ever taken."

Pros: "Fairly comfortable, good food. Good service, friendly boarding crew."
Cons: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."

Pros: "Very quick, smooth flight"

Pros: "Service was good and flight was smooth"

Pros: "Te time of te flight"

Cons: "The temperature of the cabin was ridiculous. The entertainment didn't work and the food was poor."

Pros: "Staff very friendly"

Pros: "crew in general helpful Cap kept us informed Price of ticket"
Cons: "Food so so. coffee never came"

Pros: "Good movie choices. Very helpful and friendly crew."
Cons: "-Seat wasn't preferred despite my SkyTeam Gold status, didn't even get choice of aisle seat. Thankfully those next to me traded. -Food was to very good, no milk for tea."

Pros: "We missed our flight from Nairobi to kigali by 2 min. They wouldn’t hold the plane for us. We have to wait in yheairport for 7 hours. Got nothing. Very dissapointed. Bad customer care."

Pros: "No complains means i LOVED everything. From start to finish."
Cons: "No complains on this flight."

Pros: "Only the pilot take off and landing was owesome.. the other services were very poor.. eg I hated it when all our largages were left behind"
Cons: "pilot take off and landing.."

Pros: "The check-in and in-flight service were up to expectations. Friendly, efficient and professional"
Cons: "The 737 is too old and the business class seats need to be changed. They did not recline fully and the door rest also could not be extended completely. Consequently, the seating and resting postures were extremely uncomfortable."

Pros: "They wheelchaired my companion to the airport after delayed medical examination to make the flight."
Cons: "Kenya changed my flight to two hours later 18 hours before I was to leave. Making me have a 10 minute connection. Then after an hour in a airline office they promised to hold my connection. When my flight landed on time, they did not hold my connection. So they changed my flight and didn’t follow through on the fix. We would now miss wedding activities and business meetings. Then my partner got sick and they refused to taxi us to hotel for the night but take a bus that leaves every three hours. Her sickness got worse and there was a Kenyan airlines doctor who evaluated her at the airport after waiting 40 minutes laying at check in with her crying due to pain. We had a medical release from the doctor saying she needed extra space to lay down but the check in manager refused to make room for her saying the flight is full and she would not upgrade her to accommodate the medical release because we had an economy ticket. My partner looked so bad that the flight crew considered kicking us off but eventually made the space for her to lay down and were helpful on the flight. This is this disgraceful and the worst experience I’ve had with any company."

Pros: "The crew on the ground and flight crew were very friendly. The flight took less time than I had thought and this forced the cabin crew to rush with serving the snacks."

Pros: "Timeous and polite crew"
Cons: "The food was mediocre and no choice for entertainment, common movie or 2 low quality music channels"

Pros: "We were connecting on a delta flight. The agent offered to connect our bags all the way through. We checked with delta. The bags were there but if we didn't ask about them I'm not sure they would have made it."

Pros: "Everything went as it should."
Cons: "The AC in the plane was a little bit to cold"

Pros: "Nothing"
Cons: "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."

Pros: "Convenient morning flight"
Cons: "Not enough leg room for tall passengers"

Pros: "Nothing. I wasn't on this flight"
Cons: "I still need to be re-booked!"

Pros: "New planes. Good airport, on time. Staff is very friendly all good. No complaints"

Cons: "Lack of drink options, no diet cola?! Poor entertainment options"

Pros: "The arrival to Monrovia."
Cons: "Losing baggage for a week."

Cons: "They lost one piece of baggage. The check-in crew said we were required to have our vaccination cards although nobody asked for them. Then we waited an hour pulling off one piece of baggage and then they didn't load it on our flight."

Cons: "My flight was 36 hours delayed and Kenya Airlines did not tell us why. I then heard that the same flight had been delayed three nights in a row. This led me to book another flight to my destination, so that I did not miss anymore of my trip. I am going to pursue a refund of my original flight. It seemed to me that Kenya Airlines new the flight would be delayed and said nothing until two hours before. Also how they handled the situation was very poor. I will never fly with Kenya Airlines again."

Pros: "Small seas no leg room and broken entertainment screen"

Pros: "The flight attendants were as courteous as possible."
Cons: "Our flight was delayed by 90 minutes so that passengers on a late flight could join us. Once arriving at Lagos, our luggage was nowhere to be found. The airline failed to follow up regarding when the luggage arrived at Lagos. Horrible experience. Fly with Kenya Airways at your own peril."

Pros: "on board crew members were pleasant and efficient."
Cons: "rude and dismissive ground crew. delayed flight. and when we got to Nairobi we discovered that several items had been stolennout of our checked luggage."