Find cheap flights from Lagos to New York John F Kennedy Airport

Pros: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Cons: "The food could have been better! I didn't like it at all!!"

Cons: "Wearing a face vizor on top of the face mask is silly"

Pros: "no"
Cons: "respect"

Pros: "Crew was very helpful"

Cons: "Food"

Pros: "Crew was receptive"
Cons: "Food boarding"

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Cons: "More refreshments"

Cons: "Food was just not that great. Too many peppers in everything!"

Pros: "Everything was GREAT!"

Pros: "Yes"

Cons: "Internet bad"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Qatae Airways is second to non as always"

Cons: "n/a"

Pros: "Everything."

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Pros: "Need to give people cheap access to wifi"

Pros: "Very comfortable wii sleeping compartment"

Pros: "Comfortable, on time"

Pros: "Excellent service from the crew. Flight on time."

Cons: "Horrible customer service."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Cons: "Some crews are not accommodating."

Pros: "it was nice on the plane the guests were professional"
Cons: "before boarding the officials lacked professionalism"

Pros: "same"
Cons: "same"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Every thing"
Cons: "Nothing"

Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"

Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."

Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."

Pros: "everything!"

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Cons: "No entertainment service from Doha to New York"

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Pros: "nothing"
Cons: "price and comfort"

Cons: "N/A"

Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."

Pros: "Same as my above review."
Cons: "Same as my above review."

Pros: "See above"
Cons: "Nothing"

Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Pros: "Nothing"
Cons: "Everything"

Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Cons: "Really hard to get boarding passes online"

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Cons: "See above."

Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Cons: "boarding wasn't good."

Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Pros: "Didn’t like the sandwich offered"

Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"

Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Everything"

Pros: "Great service"

Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"

Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."

Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."

Pros: "it was cancelled so they got me on the next flight on Turkish"

Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."

Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"

Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pros: "tool me safe from one airport to another"
Cons: "wait time, food"

Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Cons: "Late...delayed from algiers"

Pros: "Good entertainment"
Cons: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Pros: "Bar/Coctail service on AF was excellent."
Cons: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Pros: "Nothing"
Cons: "Stop feeding us bread"

Pros: "Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one."
Cons: "Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea."

Pros: "Amazing plane"

Pros: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Cons: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."

Pros: "The crew."
Cons: "Terrible business class."

Pros: "On-time arrival, direct flight"
Cons: "Poor in-flight service. They said they would give out a snack before landing but never did. If you want a drink other than at meals, you have to go get it yourself."

Pros: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Cons: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"

Pros: "Amazingly soft landings, as always."

Pros: "The seats were comfortable. Entertainment was good. Food was good."
Cons: "Having vegetarian meal options would have been great."

Pros: "Yes"

Cons: "The food"

Cons: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"

Cons: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."

Pros: "Fully flat seats, friendly crew, good food. Excellent price"
Cons: "Dated slightly worn seats"

Pros: "Good price. Direct flight. Decent food."
Cons: "Offer more frequent complimentary drinks. Staff talking too loudly at back of plane while passengers trying to sleep."

Pros: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Cons: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."

Pros: "Direct flight, nice crew and professional pilot, didn’t feel the plane touching the ground while landing"
Cons: "Definitely not cheap flight ;) Food is no good , bathrooms were not clean and flight crew refused to clean it !!!"

Pros: "Flights were on time and boarding was orderly"
Cons: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."

Pros: "Crew"
Cons: "Nothing"

Pros: "Comfort, service."
Cons: "No wifi"

Pros: "Cheap flight. Boarding was quick and thats about the only thing good."
Cons: "No Wifi, no alcohol, and food was terrible."

Pros: "People"
Cons: "none"

Pros: "Everything"
Cons: "Long time at jfk airport"

Pros: "Comfortable plane, nice crew, movies."

Pros: "every thing thank you"

Cons: "Great services and very clean air plane"

Pros: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."

Pros: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Cons: "More garbage pickup needed- computer screens were dirty from previous flight use"

Pros: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Cons: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."

Pros: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"

Pros: "So organized airline"
Cons: "Head Hosts are aggressive but not so much"

Cons: "Food"

Pros: "Customer service very very very bad And tickets was too expensive"

Pros: "The crew was great. Very helpful and friendly."

Pros: "Great & Friendly Service"

Cons: "The pilot was excellent in take off and landing. He got us through some turbulence in a smooth excellent way"

Pros: "Great professional and fast"
Cons: "Couldnt take my camera in the hand bag which is unreasonable."

Pros: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Cons: "Nothing really"

Pros: "Nothing was good. Everything was horrible."
Cons: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."

Pros: "Food"
Cons: "Babies crying in nearly every row. No ear plugs provided. Flight attendants not attentive at all. Attitudes for staff left and right. It was a horrible flight. Check in was a headache as well."

Pros: "They have some interesting old films like Charlie Chaplin in their silver screen entertainment choices. Accommodating flight attendants."
Cons: "There did not seem to be any air vents to adjust for cooling down when I felt hot."

Pros: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"

Pros: "Staff was attentive and welcoming"

Pros: "Food and service was good."
Cons: "None"

Pros: "The Crew was excellent and accommodating."
Cons: "Long flight ... could not sleep... Not your fault :) I'm very tall so the comfort for me was not as good as it could have been due to limited leg room. Please try to keep us in mind and /or try to get tall folks leg room seats. Thanks.. Happy security was good, but it was a bit slow."

Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"

Pros: "Terrible food. Barely any entertainment in English at least."

Cons: "Although the flight attendants were nice, I felt they should have gone through the cabin more often offering water or other beverages since this was such a long flight,"

Pros: "The business class seat was very comfortable."
Cons: "Only one functioning toilet for a 14 hour flight. No alcohol. No menu describing the food."

Pros: "it was a good flight within airline standards"
Cons: "I really did not find anything to improve, it was a pleasant flight"

Pros: "Seat was good."

Pros: "Nothing"
Cons: "Everything"

Pros: "One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch."
Cons: "The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky."

Pros: "Yes they were so amazing"
Cons: "Boarding procedures need to be improved upon"

Pros: "It was wonderful and great!"

Pros: "Good organisation and timing"
Cons: "Seat not too comfotable . Services could be better"

Pros: "See above, ditto."

Cons: "No tv at all"

Pros: "I like everything."

Cons: "Check in was slow. There was a long line, only 3 counters were open and then one person behind one counter chose to chit chat with a co-workerwho stopped by for about 10 minutes unmindful of the people lined up and waiting to check in."

Pros: "Price was goo £200 cheaper than the BA price"
Cons: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"

Pros: "Smooth flight."
Cons: "Uncomfortable seats"

Pros: "Great crew. Smooth flight. Excellent timing."
Cons: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"

Cons: "Many cancellations and airline lost my luggage"

Pros: "All great!"

Pros: "Nothing about wheelchairs"
Cons: "When arrived they don't take wheelchairs"

Cons: "Waited an hr to finally get bags"

Pros: "On time"

Cons: "No thigh support"

Pros: "Frequent snacks were good. Especially wine with dinner."
Cons: "Sausage & Bangers not so good. More fresh fruit & salad please."

Pros: "see above"
Cons: "see above"

Cons: "See above."

Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Pros: "polite, efficient"

Cons: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."

Pros: "Left on time, helpful professional staff, main meal was good. Overall excellent airline"
Cons: "After 7hrs, the "before landing" snacks into JFK are crisps, chocolate, I suppose it does the job...latest cut backs. Chess game beat me :)"

Pros: "everything went smoothly"
Cons: "Not enough choices for movies or tv shows."

Pros: "This flight was what you should expect - smooth boarding, helpful and friendly crew, good food and drinks service etc."
Cons: "The wash bag is now so limited- the bare minimum (and that's in business class!). No comb even. No face wipe either. It's an obvious thing to economise on from the airline's point of view, but it doesn't really have to cost them anything. And the choice of new films was somewhat disappointing - they are relying quite a lot on older films. and no duty free at all (the crew were apparently not given the correct paperwork to allow sales). This was disappointing as I had been hoping to pick up a dual SIM gadget. None of these minus points are major, but they detracted from my enjoyment of the flight"

Pros: "The was good and air hostess was kind and gentle. ."

Pros: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"

Pros: "meals"
Cons: "No internet"

Cons: "Everything important was missing. Poor poor."

Cons: "This was the worst trip ever! Delays on both ways!!"

Cons: "Would like more choices for music to listen to."

Cons: "Everyone"

Cons: "Returning to us and customs......NY airport sucks"

Cons: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."

Pros: "Big airplane 747. O"

Pros: "Hostess friendly and attentive"

Pros: "Quiet and peaceful."

Pros: "I was blocked and was not given permission to choose a sit when checking-in"

Pros: "Liked the entertainment & crew."
Cons: "The airport crew were not too friendly, and boarding was stressful"

Pros: "Nothing they cancelled flights"
Cons: "They counselled flights"

Cons: "general boarding en mass.prefer orderly by "zone" boarding"

Cons: "Just a bad overall experience"

Pros: "one of my employee was left at Spain because his information wasn't found in the your sistem. he is still in Spain and His name is Julio Cesar Paul."

Pros: "That we had a meal with choice of wine."

Cons: "Huge delay!!!!!"

Pros: "Everything was great"
Cons: "No complaints"

Pros: "Nothing"
Cons: "Everything"

Cons: "The terrible communication for delays and boarding."

Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."

Cons: "Horrible service"

Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Pros: "Timely"
Cons: "No entertainment in the seatback or power for charging personal devices"

Pros: "How fast it was"
Cons: "No tv"

Cons: "They charge for coffee."

Pros: "Great"

Pros: "Efficient boarding and on time departure."

Pros: "Movie choices"
Cons: "Food"

Pros: "The updates from Kayak."

Pros: "It was good. They did their job adequately."

Cons: "Films, TV screens did not work"

Cons: "Entertainment options were great"

Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."

Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."

Pros: "Everything"

Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"

Pros: "Everything"
Cons: "Nothing"

Cons: "Didnt like the food or the movie selections"

Cons: "No personal entertainment devices on 737-800."

Cons: "No wheelchair provided which was requested for. Touch screen not resetted"

Pros: "Nothing"
Cons: "Lost connection"

Pros: "Movies"
Cons: "Check in was total chaos. Food was horrible."

Cons: "I was very cramped in my seat."

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Pros: "I like AA because they are honest and kind. I received good value for my money."

Pros: "no fresh food"

Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."

Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Nothing"

Pros: "Everything"

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Cons: "Checkin"

Pros: "Evriting"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Pros: "Lots of free movies."
Cons: "No free food."

Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"

Cons: "it was really bumpy"

Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "Everything in business class!"
Cons: "Nothing"

Cons: "Thrust"

Pros: "It was great."
Cons: "Everything was good."

Pros: "Business class is very good"

Pros: "Great entertainment system."
Cons: "Over an hour late."

Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."

Pros: "The food was excellent"
Cons: "Did not get to sit with family"

Cons: "No AC or USB charging ports, no individual entertainment screens."

Cons: "Practically no food was served."