|Flights Arrive in||Nha Trang Cam Ranh|
|Flights Depart from||New York John F Kennedy Intl|
Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.
Pros: Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience.
Cons: Focus on customer service. More training with staff since they are dealing with different nationalities.
Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.
Cons: Very good service
Cons: I lost my bag, its untraceable right now . The airline was not that supportive and i haven't heard from them till now.
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