Find cheap flights from New York John F Kennedy Airport to Norfolk

Pros: "Everything was smooth"

Pros: "departed on time. arrived early. crew was pleasant and professional"
Cons: "Food is not free...you have to pay for it. Seat was not very comfortable. Too hard, and very little recline."

Pros: "Very nice crew"

Pros: "The crew was amazing and easygoing. The best seat ever"

Pros: "I lucked out getting an exit row. The gate agents were wet nice."

Pros: "Great crew, a lot of space in the aircraft"
Cons: "More entertainment"

Pros: "The crew was very professional and helpful. They were able to seat me in an exit row and took, which had ample room."
Cons: "Alaska needs to work more with their terminals to make sure their customers are getting what they need. JFK does not have TSA precheck or priority boarding, but Alaska does not tell you that beforehand. That's important!! Alaska gave me a lot of attitude about changing my flight, so I couldn't."

Cons: "4 hours late"

Cons: "Full flight so understood but no one likes the middle seat."

Pros: "The crews are always great, and as far as economy fares go, it's pretty standard comfort."
Cons: "The seats are far too narrow, and this thing where every airline overbooks, forcing people to check carry-ons, etc. is really getting old. Maybe go back to rolling luggage fees into the price so not so many people try to game the carry-on policy? Seems to be a complete failure in practice."

Cons: "Flight attendance were incredible. No issues."

Cons: "Delay after delay"

Pros: "Good movies to watch"
Cons: "I was only offered a snack once. But drinks 3x."

Pros: "The captain was very communicative during periods of turbulence"
Cons: "There were no complementary snacks offered. Flight attendants seemed disheveled, and uninterested"

Cons: "One of th flight attendants was a bit curt. And they were very slow in offering beverages. Otherwise a great flight. Better than United."

Pros: "Ese of check in, comfortable seats, good service"
Cons: "nothing"

Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"

Pros: "Bigger, roomy seats, courteous service, clean plane"
Cons: "No complaints at all"

Pros: "Smooth flight"
Cons: "That middle seat.. 6 hour flight pretty uncomfortable."

Cons: "The whole experience."

Cons: "Crew was late but not their fault. Crappy WiFi and Gogo app"

Pros: "On time. Boarding easy."
Cons: "Seats not comfortable. No lumbar support."

Pros: "The speed of the flight was great. And the flight attendants on board were great hosts."
Cons: "The seat was a little uncomfortable at first, but that changed when I pushed my seat back."

Cons: "My flight from nyc to Seattle was delayed nearly 2hrs resulting in me missing my connection to wenatchee on the last flight of the night. I was rebooked for a flight the next morning without being asked what time was best for me. I wasn’t offered any concessions for my 10hrs over night at the airport"

Cons: "Check in was a disaster. The kiosks were all broken. No one gave us any info. 2 people were checking in a long line. Not good."

Pros: "Thistle plane was spacious and had a lot of legroom in economy cabin."
Cons: "thereay behave been ipads to watch movies on but not sure if you had to pay. No screens on seat backs, but I actually find that pleasant."

Pros: "Great crew. Great movies."
Cons: "Mediocre food. Crammed in seats. Usual bs about no room in overhead bins. There was enough room!"

Pros: "Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!"

Pros: "Other than the legroom, everything about the flight was great."

Pros: "1 hour early"

Pros: "amazingly helpful and friendly crew. honestly I don't usually find this to be the case on Alaska but my JFK-Seattle crew was very accommodating and extremely nice."
Cons: "older plane, in flight entertainment is on your phone or their little players so small screens. no free food but the food is good."

Cons: "It left 3 hours late . No free email or Facebook"

Pros: "Quiet, clean, and super friendly staff that offered water."
Cons: "Pretty limited food for purchase but staff was super nice. None of the movies or TV worked for me on my lap top or phone. Texting feature was nice but $40 to use WiFi on the plane is a little silly. Other than that it was great and smooth. Very comfortable. Thanks!"

Pros: "Customer service excellent"
Cons: "Ground crew and crews on plane not communicating with passengers. I have canceled flight which my daughter texted me that flight canceled while I wear sitting at the gate. Next morning flight had delayed I found out while checking the flight status on line again I was at the gate"

Pros: "The staff was helpful and professional at every juncture - from check in to landing. The flight was smooth and landed a bit early. Tv/movie choices were great."
Cons: "Airplanes are so cramped, it’s ridiculous. I’m only 5’2” and I didn’t even have the room to bend down to reach under the seat to pick up a pen I dropped. Take out a row and give everyone more room."

Pros: "Clean, staff was professional, attentive and friendly."
Cons: "No vegan food options and they ran out of tea 2.5 hrs before landing."

Pros: "They were very hospitable and humorous"
Cons: "Nothing"

Pros: "The crew was friendly."
Cons: "The flight was so delayed."

Pros: "Updated customer technology, few interruptions, great staff"
Cons: "1-2h delay that wasn’t told until everyone was already boarded. Sitting on the plane for any extra time for a 6h flight isn’t ideal!"

Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."

Pros: "Awesome customer service at all times throughout the flight"

Cons: "Late departure, no headphones on board (thus no access to movies etc), and while waiting at gate to depart, plane became very hot with no airflow, Electronic ordering system for drinks also was not working And it’s absurd that a 6.5 hour flight has no snacks or food offered. Cheap Branson."

Pros: "Although the departure was delayed because of regulations for the flight crew, they made up the time and got us to Lortland only 15 minutes later than originally planned! Flight crew was friendly and fabulous!"

Pros: "My chair was broken the entire plane and there was no where to move me to. I was uncomfortable the entire flight"
Cons: "Update your planes"

Pros: "Smooth Trip, nice staff."
Cons: "seat tight and not too comfortable. Fixed armrest on aisle make it hard to get out of."

Pros: "Clean and quick"
Cons: "Pay for luggage. Pay for entertainment. Pay for food."

Cons: "At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at."

Pros: "The lounge at airport was first rate"
Cons: "It was one of the worst flight in memory in terms of servoce"

Pros: "Movies"
Cons: "Bathroom was disgusting, there wasn’t a trash so people threw their hand towels on the floor."

Pros: "Flight is what we have come to think of as okay because nothing hurts"

Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"

Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"

Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."

Pros: "The smootheness of the flight."
Cons: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"

Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."

Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."

Cons: "It was late and i missed my next flight"

Pros: "Efficient hop to Boston"

Pros: "Staff"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."

Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The environment and efficiency."
Cons: "TIMING"

Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"

Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."

Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."

Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."

Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"

Pros: "left on time - landed early. Gate checked my luggage for me."

Pros: "Complimentary meal and entertainment, very good service from flight attendants."
Cons: "Seat 43B?! I checked in 12+ hours in advance."

Pros: "Nothing"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."

Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."

Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."

Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."

Pros: "entertainment services"
Cons: "legroom"

Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."

Pros: "Plane was very clean and flight attendants were helpful and friendly."
Cons: "Delta's domestic terminal at JFK is far too crowded, even at 8AM."

Pros: "All went well with every aspect of the flight."

Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."

Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"

Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."

Cons: "Most everything was excellent, however my 2 year old daughter's in seat entertainment screen wasn't working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn't able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been."

Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."

Pros: "Enjoy able"
Cons: "Noise"

Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."

Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."

Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."

Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."

Pros: "Really liked the plan"

Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."

Pros: "Nothing"
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"

Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."

Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."

Pros: "plane had individual movies for free with each seat!"

Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."

Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."

Pros: "The crew was nice. It was a pretty smooth flight."
Cons: "The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane."

Pros: "Movie selection"

Pros: "Nice crew"
Cons: "Flight was 55 minutes late leaving making me miss my connection home. Awesome."

Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."

Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."

Cons: "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"

Pros: "Nothing"
Cons: "Flight was delayed, but it's not even delay, but the terrible incompetent unprofessional way this was handled."

Pros: "The crew and captain were lovely and communicative."
Cons: "Our plane was very old and there were engine problems that kept us grounded for hours at JFK. I was terrified the entire time we were in the air that something might go wrong. Additionally, the air conditioner worked very poorly."

Cons: "Terrible plane. Old. No tv. No charge points"

Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."

Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."

Pros: "- Got to the destination early."
Cons: "- time it took to get off the plane. - time it took for baggage to come out. - being forced to check in my carry on bag that had fragile items."

Pros: "The boarding was quick"
Cons: "I am surprised that an 8 hr international flight, had no WIfi.. I had to continually ask and check the time with Crew members. This needs to change when the average seat is $800-900 and the flight holds 35 seats. AA is raking in WAY to much money to be this cheap. No WiFi and having to look up to the middle isle to watch a child's movie on repeat " Guardians of the Galaxy." My neck and back were in extreme discomfort from the 8 hr flight back to NYC. If AA had headrest monitors and WiFi this could be avoided. Its 2017 stop being cheap!"

Pros: "Nothing"
Cons: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."

Pros: "N/A"
Cons: "The boarding staff were very unprofessional. Will not fly American out of Reagan again."

Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."

Cons: "Seats were too small which made it hard to get comfortable."

Pros: "The food"
Cons: "The smell of the bathroom"

Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Pros: "The staff was very pleasant and helpful. I was able to change my seat to sit with my husband because there were empty seats."
Cons: "I didn't like the fact that children sitting behind us weren't told to stop kicking the chair. They also spoke loudly when it was quiet and thus woke me up from my sleep. We were delayed leaving due to unforeseen circumstances, but our arrival time was only 15 minutes later. There was a lot of turbulence during this flight."

Pros: "All of the flight attendants on American Airlines were very helpful and professional."
Cons: "The American crew made a long flight comfortable and bearable"

Pros: "The crew was nice."
Cons: "The planes are old. Needless to say there is no Wi-Fi, and the only entertainment on a 7.5 hour flight was a tiny tv in the center of aisle. 1987 tech in 2017. Our plane was delayed for 8 hours due to a broken hydrolics system, and no compensation for additional expenses due to equipment failure was offered."

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "Friendly and attentive crew. On time."
Cons: "Upgraded seat to be more comfortable. Very, very cold. Uncomfortable cold. Apparently it was an old plane and adjustments to temperature were difficult. No individual tv screens. At one point the steward lost control of drink cart and crashed into my personal headphones which he broke."

Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"

Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."

Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."

Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"

Cons: "4 hours delay and a plane with no tv or any kind of entertainment."

Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."

Pros: "The view"
Cons: "3 hour delay - no compensation. Very old plane - no televisions, communal in-flight entertainment. Uncomfortable seats, dirty tables, loose arm rests. Food was outdated and terrible."

Pros: "Early departure and arrival, mostly comfortable flight, satisfying food, helpful crew"
Cons: "I did not have the option to reserve an aisle seat in advance, and I was stuck with a middle seat."

Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."

Pros: "Great staff. Decent food. Great entertainment selection"
Cons: "Boarding process was a bit messy"

Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."

Pros: "Customer service excellence The flight attendants were very attentive"

Pros: "Nothing"

Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."

Cons: "My family and I make I JFK -LAX reservation 4 months ago. We came to LAX three hours before our flight to make sure we get good seats. At the checking kiosk we did not have the option to pick seats , there was a message on the boarding pass that said to go see boarding agent. So we did, appreantly they over booked the trip and they were looking for volunteers to give up their seats!! Why did we have to be on stand by if our booking was confirmed 4 months ago!! They made us wait until the gate was closed and then they found us seats . This trip caused us mental anguish I will never fly American Airlines again"

Pros: "Never made this flight they rerouted."

Pros: "Reserved seating at time of boiling so all 5 of us sitting together."
Cons: "When we got our boarding passes we were all sitting in different places. I cannot understand how you sit a 3 and 4 year old away from their parents. Shocking oversight."

Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."

Cons: "The stewardesses repeatedly rammed their cart into my seat. They were so rude. it was appalling. I will never fly american airlines again"

Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."

Cons: "Delayed almost 3 hours."

Pros: "Flight was on time and service was good"

Cons: "Airline refused to honor ticket purchased through vayama. Kayak. American seems to be in some kind of work slowdown and they tried to make as many people as possible miss their flights. It was awful. I will never fly american again. Awful."

Pros: ".."
Cons: ".."

Pros: "Nothing"
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"

Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"