Find Deals on Flights from New York John F Kennedy Intl to Piarco (JFK - POS)

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The on time services

There is nothing to say I'm sorry

Nice staff and cabin crew

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

No problem, smooth sailing all the way to and fro,

A little more leg room would do!

There was nothing special about this flight. It was quick and it was quiet.

The flight crew seemed tired. Just going thru the motions.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.

The crew are always friendly, the captain was very informative. They are always helpful with a smile.

Boarding with Caribbean Airlines is always late, even though we arrive on time but it's always an hour after the original time they give us. After arriving three hours early for an international flight, that extra hour really frustrates a person.

The aeats and the roominess

The staff dus there job and just what was to be done. There was a lack if warmth and engagement. I asked for sherry after eating and was never aerved the drink. I did not ask again as i felt it was their responsibility to ensure optimum customer service. That's why i choise not to upgrade on my return flight to JFK. I must make special mention that my trip back to JFK on OCtober 16 was a 10/10 experince the male attendant a young Indian male made me feel i was his only passenger. He referred to me by name at all times and ensured that my needa were met, thats why i upgraded to business claas when i returned to Trinidad on Oct 22. Unfortunately the awrvice was not the same as i mentioned earlier. Rowan Reyes