|Flights Arrive in||Sanya Phoenix International|
|Flights Depart from||New York John F Kennedy Intl|
|Airlines||China Eastern, Hainan Airlines|
Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!
Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well
Cons: Limited in-flight entertainment. Headsets weren’t too good
Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.
Pros: On time!
Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers
Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand
Pros: Everything in regards to Hainan.
Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.
Pros: Very good service, warm and thoughtful
Pros: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.
Pros: Excellent service from flight attendants.
Cons: Restroom could be kept cleaner
Cons: The flight attendants could be more friendly and more eye contact.
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