Window seat and a packed plane. A very uncomfortable flight.
Window seat and a packed plane. A very uncomfortable flight.
My flights went about as good as they could be. I’ll always take Alaska when possible.
Great crew. Uncomfortable cramped seats. Crappy snacks. But on schedule and no doors blew off.
There should be in flight entertainment screens and there needs to be more variety in the entertainment offerings.
Staff lovely. I was unable to set up my computer with your wifi system, could not figure out why.
My Favourite Airline, only wish it had more direct flight options from EWR to San Diego and Seattle.
This was my return flight. Everything met or exceeded my expectations. Crew was polite and friendly. Two small snacks and beverages were served during the 5 hour flight. Flight was not full so I had a bank of seats to myself. Being long legged, I might have liked a little more leg room, but it was okay. The flight to my destination had tons of leg room, I expect it was because I was in an exit row then. Loading went quickly and we arrived early. There was very little to complain about by today's standards.
Everything was on time. The plane was clean and the crew was friendly and professional.
That they have Water and non-alcoholic beverages! Love being hydrated on flights
Alaska seems to be pretty no frills: no real snack even for a 7 hr flight, no TV screens, and cramped seating. But the price was right and staff was good.
The helpful attitude of the staff, and being a wheelchair passenger everyone was helpful and understanding. The trip was made comfortable by the upgraded seat which was given without my request, that was a great surprise. Thank you Delta.
The seats are too hard for long flights but otherwise- the process was smooth, the staff attentive, and there was to keep you occupied during the journey if needed.
Everything went well with the flight. But one of the flight attendants had on inappropriate pants. She had on an old worn out pair of sweat pants. The back seam was unrivaled and should not have been worn for work. If I had not seen her in the airport with the standard type of luggage, I certainly would not have thought she was working for Delta. Not a good look at all for representation.
Great!! I haven’t had a bad experience with them.
The plane was one hour late cause they were doing some reparations with us on the plane no mention I was in the first seat and the door was open the entire time with 8 degrees! The plane was totally dirty no mention old ! The staff was nice but no put together, the attention to details and passenger experience is missing and i always travel first !!! Is better the lounge than the plane! KLM/air France every details is taken care maybe you need a creative creator or experience client need asap was terrible and not memorable for the price that I payed very dissatisfied
Flight was on time and in fact arrived early. Seating was as comfortable as you can get in coach. Adequate leg room. Good entertainment system and offerings. Food was good. Flight staff was very good and accommodating.
Boarding super slow with people allowed to linger in aisles
We flew early evening on New Year's Eve. Our plane was less than half full... Great for the passenger experience -- not so much for the airline lol. Comfortable, spacious, smooth flight -- and early arrival!
First time travel in economy and the worst experience I ever had ! Shame on paying 600 dollars to be in a tuna can ! Service was terrible no even water no even class no even matters your flight attendants were lazy and sloppy very bad experience! After all these years traveling in first and once I try this cause I need to go to a destination for an emergency wow shame on you !
The captain was amazing and kept us informed throughout that there would be some rough air. The flight also got delayed but we were able to actually leave on time, which was great.
I finished with my medical appointment early on Oahu and the Hawaiian airlines staff helped me get an earlier flight back to the big island. It was a great experience. There was no food or entertainment that is why I gave it a good
Unable to check in on line both directions. After standing in line to check in at the Honolulu airport we were told that we needed an ag inspection first so ended up having to stand in line twice. Fortunately we always arrive early. Process could be more clearly marked
Nice. The chairs were a little uncomfortable. And the sound from the earbuds I purchased on the airplane didn’t work very well. Other than that it was a great flight… oh and the snack could have been better… a bag of peanuts would have been better.
The flight was too short for food or entertainment which was no problem. You should have a Not Applicable item on this list.
Quick. Which is good. What could be better is size of 💺 seat.
They had me wait after everyone has boarded to assign a seat for me. WHY?! After about 10 min, they assigned me the last seat in the flight, all the way at end , 46 E or something like that. The food came ONCE, and after, we got some snacks during 12 hours flight. My tv had very poor volume and I was not able to see a movie properly. The staff was super grumpy and stiff and absolutely not welcoming, acting like they are doing US a favor to be there during the flight. Extremely disappointed. I have a flight on 02/22. I’m not looking forward 😩
They did not let me check in . Said I was 4 mins late.
I traveled first class for the first time. The flight from Portland to Honolulu was wonderful. First class was roomy. The seats folded down into a bed. The meal and service were excellent. I thoroughly enjoyed it. The hop from Honolulu to Lihue hadn't much difference between 1st class and coach. But the flight was brief. My departing flight from Lihue to Honolulu was cancelled at the last minute. In order to get home the same day, though about 3 hours later. I was rerouted to Maui and then to Portland. Those flights had no first class seats available, but my only alternative was to stay in Lihue for another day. I was told I would be refunded for that portion of the trip. I was disappointed, but I noticed the 1st class accommodations on the flight from Maui to Portland were not even close to the special experience I had coming from Portland to Lihue. I am curious now about how to select flights that have top notch 1st class accommodations. Can you help?
Everything was top notch except for needing to purchase headphones for entertainment.
Fantastic experience! Crew let us dispyrse into empty seats rather than crammed 3/6 to a row. Food was good. Service was great! Entertainment in every seat
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
The seats were uncomfortable. The flight was almost 9 hours and they didn’t serve lunch
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
Good. The wife was not working but then it got resolved.
Missed this flight due to delays from my previous flight
Easy peasy. Crew was great. Take-off and landing nice anc chill (good job by the pilot). Thank you UA!
The plane was delayed coming in and on the tarmac. I was coming from another flight so it made for a very long day. The stewardess kept trying to slam the overhead bins closed and I was worried that she had damaged my new luggage. They ran out of snacks and lccdsddd me a hummus box which was nice. It took them a very long time to pick up the garbage so I could not go to the washroom and had little time. To prepare for disbarment. The TV system was hard to control from the armrest and picture wasn’t clear. The crew did apologize several times for the lateness. It took the Denver airport an unusually long time to de-ice the plane.
Another late flight from United. We never got the exact reason why. When we got on the plane, the staff seemed to spend a very long time just milling around in the front of the plane. I also never figured out why the door to the cockpit was open for so long prior to leaving. All in all just a poor performance again from United. There is a reason we did not choose United for the international legs of this recent trip, overall dissatisfaction.
Everything was good, hard to really comfortable on a flight that long.
The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights
It was right on time and crew were very courteous
Being back games on the in-flight entertainment. Also your flight attendants need a break, raise, or overall attitude adjustment.
American always delays flight so it stressful getting the next connection
Flight was 2 1/2 hours late and information at the gate was inaccurate and inconsistent with online data.
Nothing really nondescript, the flight attendants were friendly and helpful.
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
Our flight was delayed for the following reason. No captain for our initial departure time with pushed our departure time back by two hours and to make matters worse there was a rain delay. American Airlines needs to do better with staffing the flights
Flight was delayed 2 times, first from 6:30 to 7, then to 8:45 pm (the last flight out). There was almost NO information provided, and the first indication that something was wrong was the posting on the board. Gate attendants scarcely announced it. There was no effort to assist customers in finding other/ earlier flights and the assistance desk was understaffed with a painfully long line.
Self entitled pax loudly continuing his telephone conversation after pushback was tolerated and only after the safety demonstration did crew address it.
New York LaGuardia Airport (LGA)United States
Honolulu (HNL)United States
Honolulu - New York LaGuardia Airport