Daily cleaning, installation of cabin HEPA filters on flights from New York to Ghana
Air France and Delta have all waived their change and cancellation fees on flights from New York to Ghana. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from New York to Ghana.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 55m
The cheapest ticket to Ghana from New York found in the last 72 hours was $417 one-way, and $819 round-trip. The most popular route is from New York to Accra, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $417.
Air France flies most frequently to Accra from New York.
Accra Kotoka International Airport reopened for regular international travelers.
Travelers must present a negative COVID-19 PCR test issued within 72 hours before departure. Children under the age of 5 are exempt from presenting a PCR test result.
Ghanaian residents who depart Ghana and return within one week will not need to present a negative PCR COVID-19 test. However, they will still be subject to testing upon arrival at the airport.
Travelers must complete a Port Health Declaration Form before departure.
Upon arrival, each traveler age five and over will be subject to a mandatory COVID-19 test conducted at the airport. This test carries a USD 150 fee to be paid online by the traveler at https://myfrontierhealthcare.com/ and present proof of payment to the airline prior to boarding. The test results will generally be available in 30 minutes.
Travelers who tests positive for COVID-19 upon arrival in Ghana, asymptomatic or not, will be required to undergo mandatory quarantine and treatment at a designated health facility or isolation center, for 7 days at Government of Ghana expense. Those who receive negative test results will be allowed to enter Ghana with no quarantine requirement.
Airline crew are subject to quarantine until their next flight.
Transit passengers, except those who were diverted to Accra for an emergency and where they will remain in the airport throughout, will also be subject to mandatory COVID-19 testing as outlined above.
There are currently 1,334 active cases of COVID-19 diagnosed in GH and 771 deaths as of Apr 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ghana.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ghana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ghana with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ghana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Pros: "Excellent crew. Very good food. Comfortable seats."
Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."
Pros: "Crew was amazing"
Cons: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Pros: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Cons: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Pros: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Cons: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Pros: "Amenities like, Tooth Paste, Brush and Headphones."
Cons: "Liquor and Wines needs Varieties."
Cons: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"
Pros: "Crew was good and helpful. Food was good. Seats were comfortable."
Cons: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Pros: "Attentive crew. Good selection of meals excellent wines"
Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pros: "Qatar is impressive. The airbus was incredible."
Cons: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "The service was great and was on time"
Cons: "The service and was"
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Went out of their way to be helpful"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Pros: "Good service!! Good food!! Great staff!!"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Great hospitality"
Pros: "service, food and cleanness"
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "Worst customer service"
Pros: "Food is good"
Cons: "Economy seat"
Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"
Pros: "Professional courteous friendly and communicative"
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Pros: "Quite journey"
Pros: "On time departures Good entertainment options Could charge my electronics"
Cons: "Food was ok Boarding was somewhat disorganized"
Pros: "The professionalism of the staff"
Cons: "No comment"
Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Pros: "Everyone on duty!!"
Pros: "The crew were nice"
Cons: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Cons: "Ran out of meal options in both flights"
Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Cons: "Seats, unfriendly crew members, worst food "Hindu meal""
Pros: "It was crew amazing"
Pros: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
Pros: "Crew was nice, seats were comfortable"
Cons: "I enjoyed the flight"
Pros: "Crew are good ,seats were more than ok"
Cons: "Better seats and headphones to listen to the intertainmen system"
Cons: "Everything is Good."
Pros: "It was a great flight thank you kayak thanks ti THY"
Cons: "Leg room Food choices"
Pros: "Short flight, good sandwich, nice plane."
Cons: "Everything’s fine."
Pros: "Food was good and the crew members were very friendly."
Cons: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Cons: "It was warm on plane"
Pros: "Friendly staff and good food. Efficient boarding system."
Cons: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Pros: "Again the service was amazing and great food in a 2 hr flight"
Cons: "My baggage was lost and I have yet to receive it."
Pros: "Inflight entertainment"
Cons: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."
Pros: "their services in the plain and they are very discipline as well"
Cons: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Pros: "Everything went well"
Cons: "One of my luggage is still missing"
Cons: "I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there."
Pros: "From beginning to end - it was a great flight. Food was exceptional as well as service."
Cons: "Unrelated to your direct service, but as the largest user of the Istanbul Ataturk airport, the airline should address the lack of insfrastructure and personnel to deal efffectively and timely with x.ray inspection for the immense passenger traffic in transit. The LONG lines (crowds is a better word), makes the connection in Istanbul completely unacceptable."
Pros: "Courteous staff. Comfortable plane."
Cons: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."
Pros: "Ataturk airport, meals"
Cons: "Turkish airlines staff are rude"
Pros: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Cons: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."
Pros: "Smooth flight, great food"
Cons: "Other passengers."
Pros: "The courtesy to all the passengers was great"
Cons: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Pros: "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."
Pros: "Plenty of room Nice multimedia screens"
Pros: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Cons: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
Pros: "The bag with the slippers toothbrush etc"
Cons: "The food"
Pros: "best in all regards"
Pros: "Food, crew, comfort, not a full flight, enough room for everyone"
Cons: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."
Pros: "always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far ."
Pros: "as above"
Cons: "as above"
Pros: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Cons: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."
Pros: "The food was really good but very little"
Cons: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
Pros: "Crew demeanor Cleanliness of the cabin Boarding process"
Cons: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Pros: "Best air entertainment I have ever experienced."
Cons: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."
Pros: "Flight was on time."
Cons: "The food was poor. No choice and the same, cut-down beef meal I had several times before. I suggest the "cook" on board be dropped and the meals improved."
Pros: "Your airline is wonderful and I hope that you always keep to the same high standards you have set for yourselves. I look forward to flying with you again soon, Robin Lerner"
Pros: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Cons: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Pros: "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
Cons: "The bording process, the customer service and attention."
Pros: "food was excellent"
Cons: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Cons: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."
Pros: "Good in general"
Cons: "Delayed flights"
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Pros: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Cons: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."
Cons: "Coach seats provide minimal leg room, and even less when seats are reclined."
Pros: "Very nice food, comfortable seats, great staff"
Cons: "A bit sluggish boarding"
Cons: "I felt like there was no room at all. Everyone was crammed in and there was no space to move."
Cons: "The food was just ok."
Pros: "nothing is good"
Cons: "the food and bathrooms"
Pros: "Boarding was done well and plane was on time."
Cons: "The staff was not very friendly and very lax in prep for take-off and landing."
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Cons: "Food was not it should be for business class"
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."
Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"
Pros: "Need to upgrade seat and movies"
Cons: "Meals and toiletries"
Cons: "The boarding time was delayed. The boarding process could have be more streamlined."
Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Cons: "The seat reclined flat for comfort."
Cons: "better food"
Cons: "Bathrooms dirty"
Pros: "Good on flight entertainment."
Cons: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Pros: "They were timely."
Cons: "Poor entertainment, small seats, not enough food or drinks."
Cons: "Prices should be lowered and more direct flights from EWR airport."
Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"
Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Pros: "Direct flight, no other flights can do that."
Cons: "Air condition in airplane and Cairo airport was no good"
Pros: "Crew was great, very polite and service oriented."
Cons: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Pros: "Good flight. Arrived on time and left relatively on time"
Cons: "Luggage took a long time to arrive in the terminal"
Pros: "People. Food"
Pros: "The hotel and the food"
Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."
Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."
Cons: "Flight delayed for over two hours"
Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"
Pros: "Every thing"
Cons: "Every thing"
Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."
Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "Lots of terberlance but good flight"
Cons: "The terberlance"
Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."
Pros: "The people, the food, the culture."
Pros: "Good services despite a long flight"
Cons: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"
Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."
Pros: "The crew were so helpful and friendly. Comfortable seats and nice plane."
Cons: "The flight was too short to enjoy their food or entertainment. Coffee was good."
Pros: "I liked everything .... planes, food, service, punctuality..."
Pros: "The staff were so helpful and nice. The plane was smooth and clean."
Pros: "Plenty of space, arrived 40 minutes sooner than expected"
Cons: "The flight attendants were a little rude. She skipped me quite a few times."
Pros: "They had a couple of good new movies to watch during the flight."
Cons: "Crew and food are just wrong!"
Pros: "Literally nothing."
Cons: "It could have happened."
Pros: "All services were superb. From boarding, food, to bye bye from Crew very unique. Good team"
Cons: "Every was excellent"
Pros: "good food"
Cons: "the entertainment system is outdated"
Pros: "Our flight attendant was awesome. Very friendly and attentive."
Cons: "The cabin temperature was cold and the flight was delayed by over an hour."
Pros: "Crew and flight were fine"
Cons: "Due to the way Kayak / kiwi.com booked my flights, even though both legs were on the same airline they were booked as two separate flights causing me to wait in line for two hours to get my bag and check back in in Heathrow airport."
Pros: "The crew was friendly. The boarding process was very organized."
Cons: "The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down)."
Cons: "No seat choice even at check in time."
Cons: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."
Pros: "Helpful staff, very pleasant flight and even arrived early!"
Cons: "The fact that you had to buy even water."
Pros: "Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "The crew were very nice. Liked the food."
Cons: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Pros: "The plane was clean and the crew was friendly."
Cons: "the Gateway was broken, so we waited and waited to deplane. Then it worked, and we still waited. We were miles from the main terminals—and about the only plane in the back and beyond. So we had to board a bus. All in it took us an hour to get off the plane and to the terminal."
Pros: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Cons: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."
Cons: "Left standing 30 minutes during boarding process. All food and drink for sale only. Even a glass of water. No entertainment. Seat barely large enough for small person. No immigration cards available on the flight."
Pros: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Cons: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."
Pros: "Will use the service again"
Cons: "Yes love the journey"
Cons: "The crew could be quite curt at times"
Cons: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Pros: "Food, ."
Cons: "The flight was delayed 4hrs after a 5hr layover. Passengers where shifted from a warm departure area to a very cold area to wait for transportation to the plane. Overall confusion of the staff. The pane, a 747 seemed to be an earlier model plane that needed to be updated."
Pros: "Easy to board promptly"
Pros: "Nothing I didn’t make the flight"
Cons: "Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow."
Pros: "The movie and television options were fairly good."
Cons: "I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated."
Pros: "The crew was amazing and attentive"
Cons: "It’s an older plane. Video screens are pixelated. Seats are cramped and I’m only 5’3. Boarding process was a mess. They used 15-20 minutes calling the first class and premiere class passengers. Then announce everyone else can board in 20 minutes. I ordered a lactose free meal and got curry with caramel cream, butter, milk stick for coffee and bread. Snack was a snack sized kit kat bar."
Pros: "Flight on time, great crew and generally good service"
Cons: "plane interior was a little "tired""
Cons: "Small plqne"
Cons: "Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised."
Pros: "That we landed safely."
Cons: "Seats were cramped and both the aircraft and service on the London to Lagos routes were mediocre. Service on the U.S. legs was definitely better than that on the Europe to Africa route."
Pros: "Nothing in particular but it was positive."
Cons: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."
Pros: "The crew was very attentive and especially pleasant."
Cons: "The crew was very attentive and especially pleasant."
Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"
Pros: "everyone was very nice-thank you"
Cons: "The change of seats with the motove of keeping balance on the plane"
Cons: "Waited in line for 1+ hrs just to get a seat on the flight, made the situation unnecessarily stressful; aircraft very old - entertainment system screens difficult to watch, crew friendly, food not great (but on par w competitors)"
Cons: "The was delayed. Seat are not too comfortable for long trips"
Pros: "The meals are delightful and the people are very respectful."
Cons: "Size of seats in economy"
Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"
Cons: "Seats are too narrow."
Cons: "food was not good."
Pros: "The staffs were brilliant"
Pros: "The food out of London was excellent, as was the overall service."
Cons: "The flight was oversold and so I lost my seat, and had to wait on standby before I was given a seat, even though I had an assigned seat when I booked my ticket. Very bad!"
Pros: "None of my nine checked in luggage arrived. The following 8 of the 9 came. One is still missing. This is a British Airways ticket using American Air for the first leh."
Cons: "The fact that my luggage and that of my children did not arrive."
Cons: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Pros: "Very good"
Cons: "Everything was excellent"
Pros: "Courteous service"
Cons: "Rude staff, messy service, lack of information and communication"
Pros: "Clean plane"
Cons: "We booked World plus, extra money, and they put us in the last row against wall where the seats hardly recline. I complained but we were well into our flight when we told the stewardess she did not get back to us regarding changing seats. She came back about 20 minutes laterwith unacceptable seats,far from our overhead and we could not sit together. We declined. My husband had to board early because his foot was in a special brace after recent surgery. They could only move him to a center seat where he would hae to risk someone stepping on his foot. We are 70 years old.We had one small meal on an 8.5 hour flight."
Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
Pros: "Service, comfort"
Cons: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Cons: "The clarity about baggage fees, really unclear and very expensive."
Cons: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"
Cons: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."
Cons: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"
Pros: "Very happy with the service and seat comfort. Thank you"
Cons: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."
Cons: "Avoid Lisbon airport and TAP Air Portugal at all costs. A 1 hour connection at the inefficient Lisbon airport resulted in a 9HOUR DELAY. MISERABLE. Air Portugal didn’t allow adequate connection time."
Cons: "Not missing our connecting flight because if flight / airport delays."
Pros: "on time, food was good"
Cons: "seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping."
Pros: "Seats are comfortable and room for pack pack under seats"
Cons: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."
Cons: "A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4."
Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."
Pros: "Movies and friendly crew"
Cons: "Food was not good Too much meat"
Cons: "Food was terrible especially breakfast"
Pros: "Cancelled flight. Charged for bags even though we prepaid for them."
Pros: "Not much"
Cons: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."
Cons: "The plane was very small service was not good and the crew were not that friendly"
Pros: "Quick... I was happy to be out of there"
Cons: "The 2 hour delay!"
Cons: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."
Pros: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Cons: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."
Pros: "They solved the problem of my sit. But i almost have a hurt attack"
Cons: "When I get to check my tickets they told me that I was in stand by. I have to fight to get my sit."
Cons: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"
Pros: "Anything I liked feels inconsequential."
Cons: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."
Cons: "Friendliness flight attendees Service on board Equipment/ tv Food beverage service Language skills of flight attendants"
Cons: "Poor entertainment"
Pros: "I liked being able to exit the plane at the end of the flight"
Cons: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."
Pros: "Fast boarding"
Cons: "Had to wait forever to find out Gate Number."
Pros: "Nice crew"
Cons: "No VOD No food available in between meals"
Pros: "I got to London"
Cons: "9 hour delay"
Cons: "My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again."
Cons: "There were no power outlets"
Pros: "If your traveling with a child they are the best! Legroom was good, seats were confortable, and entertainment system was great."
Cons: "Breakfast was terrible but I guess I'm lucky the served it. Didnt like that they changed the baggage policy after I purchased my ticket and wouldnt honor the old."
Pros: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Cons: "My video screen did not have English available"
Pros: "Crew and food"
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."
Cons: "This airline is not notoriously delayed but has a penchant for losing luggage. Within 2 weeks they managed to lose my luggage twice and that on totally unrelated trips! Booooh."
Cons: "The monitors did not work."
Pros: "Friendly crew. Good info on delay"
Cons: "No offer of coffee in businesss when woke up. Still 35-40 before landing"
Pros: "Some staff were helpful"
Cons: "To start off our trip we weren't allowed to get on the plane until an hour after our boarding time. After we were allowed on, the air conditioning was not working and continued to sit on the tarmac not even leaving our terminal for another two hours. Within this two hours there were many elderly people asking for help and one specific gentleman whom was in his late 70s, informed the people around him that he had a pacemaker was pleading to get some air conditioning to the point where 6 people on the airplane were fanning him off. It was 90 degrees in the airplane and we had been sitting in the plane without any help even pleading with the attendents to let the elderly off so they did not pass out. Once we reached the 2 hour mark without any ac the gentleman in his late 70s was beginning to lose consciousness and many people had to call the emergency services, and the crew on flight TP214, tried to tell us everything was fine while the plane was pulling away from the terminal ... as they were giving the man oxygen, even though the elderly gentleman had lost the ability to communicate verbally and was about to pass out. They had to pull the plane back off the tarmac fully delaying us 3 hours in the process making us miss our other two flights. Once we were finally in the air for the 6 hour flight our entertainment system was not working so we were left to twiddle our thumbs for the remainder of the trip. It really ruined what seemed to be an exciting trip and I highly doubt we would ever take TAP Portugal ever again or recommend it to anyone no matter the price."
Pros: "flight was smooth and comfortable"
Cons: "no entertainment whatsoever, felt like low cost airline, food was okay, nothing special."
Pros: "Friendly staff, decent food, complimentary wine!"
Cons: "Paid for a seat with extra legroom because I'm 6'4". Was given a different seat and still charged."
Pros: "Crew were very friendly, planes are in good condition, meals were served, luggage arrived safely, flights were on time."
Cons: "I was put on standby for both legs due to the flights being overbooked. No entertainment provided. Poor communication from ground staff"
Cons: "Entertainment system wasn't working and will restart itself during 10 minutes EVERY 10 minutes. Very inconvenient. The flight attendants were impolite too."
Pros: "Had all the wine I could drink."
Cons: "The flight was too late for our connections."
Pros: "The on-board crew was pleasant and professional unlike the check-in staff. Food was ok, landing was smooth."
Cons: "The airline makes money by having very low weight allowances on carry-on and checked luggages. The staff at the check in desk act like they are surprised and symphatetic about the overages meanwhile they enforce the weight limits to the gram. Most deplorable of all is the fact that they have one person on staff at a special desk where one can go to pay for the newly discovered overages. This desk and the person assigned to it full time is the proof that the company expects this kind of result before hand. Where on most continental flights the weight limit is usually set at 31 kilograms for checked-in baggages TAP Portugal has a limit of 23kg. Where most companies have no weight limit or around 20kg on carry-on baggage they have 8kg. The overages in weight result in a flat fee of $100 per luggage, even if the luggage is just one kilogram over the allowed limit. The low ticket purchase price is in my opinion a deplorable marketing scheme aimed at getting people to buy their tickets and then be faced with extra charges when it turns out weight alloweances are set at domestic standards."
Pros: "Everything was perfect. More than I expected and would certainly fly with them again."
Cons: "Really bad service from flight staff, they seemed totally disinterested. Menu distributed in business class was impressive, but once it was my turn to choose only one option remained. Odd it seems they had a lot of the cheaper ones, plenty of pasta, but very few servings of the other options."
Cons: "Rude staff."
Airlines flying from New York to Ghana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Ghana
Masks required on board, masks provided on flights from New York to Ghana
Social distancing seating
Middle seats unavailable to book on flights from New York to Ghana
Testing for antibodies, testing for symptoms for flights from New York to Ghana
Waiving of change fees. Search flexible flights from New York to Ghana