Daily cleaning, installation of cabin HEPA filters on flights from New York to León
Most visitors from New York can enter León without restrictions.
Read more about travel restrictions for León
Visitors from New York will need to quarantine for 0 days upon entering León.
Visitors from New York are not required to present a negative COVID-19 PCR test or antigen result upon entering León.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 18m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($155) and Aeromexico ($239), and the lowest round-trip tickets have been found on Multiple Airlines ($372) and Aeromexico ($458).
From New York to León, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from León back to New York , the best deals are generally found on Friday, with Wednesday being the most expensive.
When flying out of New York you will be using one of these airports: New York LaGuardia, Newark or New York John F Kennedy Intl. You will be landing at León Del Bajio, also known as León Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to León.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to León from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to León with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to León from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger."
Cons: "The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you."
Pros: "Everything was fine excellent."
Cons: "Everything was excellent."
Cons: "Fly was cancelled"
Pros: "Crew ok"
Cons: "In JFK, they asked to check in every single carry on. This is very inconvenient and adds time upon arrival. Considering that this is a late evening flight, the more you wait the later it gets. If this plane has not enough space they should use other plane"
Pros: "Early arrival."
Cons: "Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies."
Pros: "Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!"
Cons: "The was was little delay (weather issues)"
Pros: "Quick entrance from JFK"
Cons: "Horrible terminal service will not fly ever again with aueromexico"
Cons: "We were not let in the bus to take us from the terminal gate to the aircraft on the runway, forcing us to miss the flight. And then were coerced into having to purchase another 2 tickets on the next flight, instead of them transferring our seats from one to the other. Absolutely the worst treatment to a paying customer / passenger you can imagine."
Pros: "Nice flight."
Cons: "Flight was delayed. Aeromexico systems were down and multiple passengers had to be rechecked at the gate right before boarding."
Cons: "I’m still stuck in Mexico"
Cons: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."
Pros: "First class service from jfk to Mexico City was amazing. Loved the reclining seat and footrest. Well worth the price, great value"
Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"
Pros: "Counter help was very friendly and helpful"
Cons: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."
Pros: "Great service , and very convenient"
Cons: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."
Pros: "On time."
Cons: "Airplane seemed a bit old."
Pros: "The cabin attendants were very professional, bilingual and smiled."
Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"
Pros: "amazing plane large easy new"
Cons: "20 minute delay impacted my connecting flught"
Cons: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."
Pros: "Food was good. In flight crew was nice."
Cons: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."
Pros: "Pretty average experience. Did not like that first checked luggage was charged for an international flight."
Cons: "Food was by far the worst of any airline I’ve flown. It was unreal....the smell...wow."
Pros: "Dreamliner experience. Service on board"
Pros: "THE ATTENTION WAS EXCELENT . NOT DELAYES, EVETHING WAS GOOD LETICIA ESPINAL"
Pros: "Everything. Flight was great."
Cons: "That delta operated the flight back to NY"
Pros: "Great airplane"
Cons: "Poor communication about serious delays."
Cons: "their seating chart and the entire seating experience sucks"
Pros: "It's an average flight with so much area of opportunities."
Cons: "The traffic waiting to take off."
Cons: "Everything worked well"
Cons: "Confort, FOOD"
Pros: "The price was the best part"
Cons: "The boarding process"
Pros: "punctuality, crew, both at the airport and on the plane"
Cons: "Nothing, it was really good."
Pros: "EverythING were great"
Cons: "I lost it!"
Cons: "Terrible service."
Pros: "On time boarding and fast but good service."
Cons: "Not enough drinks offered"
Pros: "el atrrizaje fue excelente"
Cons: "La comida"
Pros: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Cons: "Checking in at JFK took a while."
Pros: "Entertainment on board."
Cons: "Staff at JFK's Aeromexico desk grossly incompetent: non-communicative, extremely slow and not very helpful."
Pros: "Horrible seats"
Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."
Cons: "Seat was very hard and uncomfortable"
Pros: "Comfy seat, great entertainment options"
Pros: "The steward was super friendly."
Pros: "Arrived on time"
Cons: "Entertainment system for myself and my wife failed after an hour."
Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."
Pros: "There was a short delay but it was done professionally and I got a notice about it. I had nice people seating next to me and the craw was ok."
Cons: "It was upsetting that they didn’t have earbuds/headphones as my iPhone headphones can’t connect to the TV so I had to watch a movie without sound. You should have extras. I also wish they had a banana for us, it’s better than pretzels. And cheep and healthy."
Pros: "On time and quick boarding."
Pros: "on time"
Pros: "Prompt on time service."
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Pros: "Service top notch"
Cons: "Why can't the crews in in LGA communicate with the passengers during the boarding process like at other airports so that it won't be a mad mob press to get on the plane. The gate agent using the PA didn't or couldn't enunciate, and folks just 15 feet away were asking what she said."
Cons: "New cheap fare is honestly offensive trash."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "The fly departed on time"
Pros: "Bad weather came in n I was rerouted on Time"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "It was on time boarding and landing"
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "No priority boarding for people with babies and toddlers"
Cons: "It's AA, never again"
Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"
Pros: "It seems like the plane was recently renovated and I loved the comfortable seats."
Cons: "There was virtually no free entertainment available."
Pros: "My trip was awesome and very easy."
Pros: "Movie selection is great."
Cons: "No cookies :("
Cons: "Space between seat rows to small"
Pros: "It is good"
Pros: "This time every thing excellent"
Cons: "No tv on seat. Those dumb comedy tv show"
Cons: "Entertainment was boring"
Cons: "Apparently due to staffing issue I sat in a plane for 2 hours before it took off causing me and my partner to miss our connection."
Cons: "Good service ! Window seat!"
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "On time"
Cons: "The flight was delayed and we spent about an hour just sitting in the plane before we took off. When I expressed concerns aboit making my connecting flight to the front desk representative she stated she didn't have time to help me as she had a plane to board. It was another 20 minutes before she even began to board anyone. She was very abrupt and rude. I had to call AA while sitting on the tarmac to get rebooked which was a more positive experience."
Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."
Cons: "Plane is small, overpacked, delayed. I lost my shuttle to the Keys and had to stay overnight in Miami."
Cons: "Did not allow me to sit in the location I had been assigned."
Pros: "On time and smooth"
Pros: "How easy everything was"
Cons: "The delay"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Cons: "No screaming babies but that’s out of their hands ;)"
Pros: "Great job."
Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."
Pros: "We had a wheel chair person and they made it very easy to drop off at the gate and get it at the destination gate. Also they drove us over to the baggage area due to many elevation changes required to reach this area."
Cons: "The obtaining of the boarding pass in Newark needed more people to help get the boarding pass. I like the option to use a machine if I want to generate a boarding pass but there were issues with the machines and not enough people to help alleviate the backup of people having to wait."
Pros: "If the food is offered free as part of the fare. The food is roughly $12.00 or whatever price. That should have been added to the fare we are paying for the flught."
Cons: "Significant delay-no weather issues, didn't make sense."
Cons: "No drink service And no free tv"
Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."
Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."
Pros: "Staff was on point!!! Awesome"
Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."
Pros: "Ontime and excellent service. No complaints at all."
Pros: "The plane window seat"
Cons: "The sit isn't recliner"
Cons: "The seat table was badly stained andlooked like it hadn't been wiped in ages. The sack in front had garbage from previous passengers. It was also freezing cold. Food inedible"
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Pros: "Movie selection!"
Pros: "On time"
Cons: "Never happened"
Pros: "Fast loading and effect attendant"
Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"
Cons: "The wi fi should be free of charge"
Cons: "Cancelled and rebooked on a different airline with a long layover."
Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."
Pros: "Dependable, fast, clean"
Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"
Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."
Cons: "Free wifi access"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "United the worst.never again"
Pros: "The plane had tvs on the back of each seat"
Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"
Cons: "My seat was changed right at the boarding! Even I just checked in on line the night before!"
Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."
Cons: "all the attention"
Pros: "No issues. Quick and painless."
Pros: "Even though there was a delay. The trip was.Great."
Pros: "On time Smooth ride Actually slept"
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Pros: "Tight seating funky food"
Pros: "Everything it's perfect"
Cons: "Offer something to drink"
Pros: "easy boarding, great crew(though very tired), seats were finally comfortable, not like sitting on wood"
Cons: "best flight ever with volaris!!!!"
Pros: "I got safe and sound"
Cons: "Luggage policy $60 per checked luggage is extremely high, other than that at the México airport this airline do not pro use an international booth, so, make this a 90 minute lune with zero help from airline crew to even guide travelers, bad experience there, luggage damaged when came..... zero response from the airline. So in a nutshell is a very high priced airline with bad service"
Cons: "That they would have let my parents actually fly."
Cons: "I had to pay for check in at counter because I could do it online. Their system didn’t work well. Ridiculous"
Pros: "Flight delay horrible ... almost missed my connecting flight ."
Cons: "Better connecting flights"
Cons: "Volaris airline didn’t even receive the confirmation of the flight I purchased"
Pros: "Excellent crew"
Cons: "Very little leg room"
Pros: "How punctual they were!"
Cons: "If the air conditioner was better."
Pros: "The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence"
Cons: "You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM"
Pros: "The crew were absolutely amazing. They offered to tag my carry on free of charge as baggage. No issues whatsoever with stroller or car seat. Very friendly staff."
Cons: "The plane itself was uncomfortable and would prefer complimentary snack or beverages."
Pros: "Like how they offer family boarding with kids."
Cons: "Their flight service crews and counter workers need some customer relations skills."
Pros: "good crew-efficient"
Cons: "uncomfortable seats-nopadding"
Cons: "Never booking with this airline again."
Cons: "Never booking with this airline again."
Cons: "It was an overnight flight so I would have appreciated if the crew members refrain from super loud conversations right next to my seat (I was obviously trying to sleep as everyone else on the flight."
Pros: "El abordaje fue muy rapido"
Cons: "Que sean más puntuales"
Pros: "Seat was so uncomfortable"
Cons: "Better seat more space"
Pros: "The seat was awful! No cushion at all. Very old like you are sitting on a piece of hard wood for 3 hours. Causes unnecessary back pain. No leg room or arm room. Won’t travel Volaris again."
Cons: "More options to fly out of Chihuahua because Volaris is horrible."
Pros: "The crew was SUPER nice and waited for me even though I was late and helped me get through security check and everything. Super, Amazing crew"
Cons: "vender mas cervesa"
Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"
Pros: "All right"
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Cons: "The workers telling me I can’t listen to music"
Cons: "No TSA Pre Dirty plane Rude staff"
Cons: "I spent 5 hours trying to change my flight for another day and the people at Volaris call center stalled until my time ran out and was within 4 hours of my flight, thus being unable to change it. All this plus the usual: uncomfortable sitting, expensive snacks and mediocre service. Definitely the chepeast way to fly!"
Pros: "Everything but the seats were fine."
Cons: "Seats were terrible! Bumpy, uncomfortable to sit on even for the hour flight."
Pros: "The employees were professional and the flight was smooth."
Cons: "The sandwich we bought was cold and dry"
Cons: "Only snack options during my flight, was hoping to buy a meal."
Cons: "checking in process, Over one hour in line which. 2 people 1 regular bag $55 dollars. Pay for everything on the plane except water. Poor ventilation. Couldn;t even lay tray down without it sticking in my gut, I could go on. I fly quite a bit and this was probably the worst experience"
Cons: "No real food"
Pros: "everything went well from check-in to the flight crew to getting a taxi."
Cons: "Llegue 1 hora antes de mi vuelo y no me permitieron hacer mi check in porque “debería estar ahí 1.5 horas antes”. Me indicaron que debería comprar otro vuelo, ya que ellos no hacían cambios. Me tuve que cambiar de aerolínea y adquirir otro vuelo para el día siguiente."
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Pros: "On time"
Cons: "Seat cushion had sunk in so it did not support me. I’m 135 lbs. space was cramped."
Pros: "It was very on time"
Cons: "The bag fee is excessive"
Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"
Cons: "The bad is the rules on the baggage"
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "The flight was just fine"
Cons: "The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly."
Pros: "They were on time and accepted my cabin luggage without charging me extra, even though it was slight over 10 kg."
Cons: "They had only food for sale in cash in Mexican pesos in an international flight."
Cons: "My luggage was opened and electronic items / gifts were stolen. I am upset because customer service never answered to resolve the problem."
Pros: "La posibilidad de viajar a Chicag sin escalas"
Cons: "La línea Volaris o por lo menos el avión en el que viajamos es muy viejo. Y el mantenimiento deficiente."
Pros: "The airfare is cheap but they nickle and dime you for everything else. I paid 30 dollars for 1.4 Kg above the set weight for the cabin carry-on yes they weighed my purse and carry on bag. But, my regular luggage was 5KG below the allowed rate. And they attached luggage tags them. They were charging about $5 dollars if you did not print out your boarding pass. I couldn’t because their website was inaccessible. It kept kicking you off. You couldn’t update yard your passapprt number Air attendants waited for a half hour before arrival for food service. And then they rushed you through it because they were yapping away during the flight and we were landing."
Cons: "NONE OF IT IT WAS AWFUL.!!!!"
Pros: "People are great."
Cons: "Seats are way too small. I was crippled after the hour flight. The web site does not work well. It is hard to order add on services like more luggage or a bigger seat."
Pros: "The flight was 15 min earlier great"
Cons: "The food if it’s COVID restricted food sud not be serve"
Cons: "Check-in process and seats comfort"
Pros: "Decent flight once we took off."
Cons: "If The flight didn’t depart an hour late."
Pros: "The crew was friendly"
Cons: "The cost of baggage for this airline is insane"
Cons: "Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Pros: "Able to fall asleep as soon as possible during my flight."
Cons: "For starters, when I checked in I was charged for a damn carry on!?!? Super unexpected expense, and in my opinion wrongfully executed. I was told that I had to pay for my carry on or else I could not board the plane. When I asked why, he said it was over the limit, I weighed it and then he said, u have to add the other small bag too. — THE OTHER SMALL BAG WAS A BAG FILLED WITH SOUVENIR ITEMS PURCHASED AT THEIR AIRPORT PRIOR TO ME CHECKING IN! I explained that and of course nothing happened. The viva aerobús person that ran the register is called Jose A. Carrizo #21 badge. 31/12/2021. - The problem is not the amount that I paid, but the fact that customers before me were not asked to pay, even though I could clearly read the numbers on the scale as they weighed it. My bag weighed 10 kg exactly. i weighed it when I packed it. And the other bag was a bag used to carry around souvenirs from the airport. I think this was a bad way to do business and I’m simply not happy about it."
Cons: "Terrible turbulence and very uncomfortable seats"
Cons: "These guys are doing well!!!"
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"
Pros: "I liked that they got me to my destination alive."
Cons: "The seats, being on time, docking at the right terminal so we didn’t have to bus to another terminal to go through customs, the food, the check in process... everything was sub par. For a thousand dollar ticket, I’ll never fly Volaris or Viva Aerobús again."
Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass."
Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"
Pros: "The crew was great!"
Cons: "Seats are pretty uncomfortable"
Pros: "On time"
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Cons: "My flight was delayed, and I missed all the other flights."
Pros: "The flight was delayed 45 min and boarding the plane was s mess"
Pros: "Worst customer service I have ever been subject too"
Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."
Pros: "Left on time and arrived on time, both legs of the trip"
Cons: "Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Cons: "Seat doesn't recline. Pitch felt smaller too."
Cons: "We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Cons: "They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again."
Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"
Pros: "It was impossible to speak to anyone before the 24 hour cancellation period ends."
Cons: "Have people try to help instead just telling them to call later or call the airline"
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Cons: "This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst"
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."
Pros: "The crew was attentive"
Cons: "There’s always room for improvement"
Cons: "First class is pretty limited on food. The seats could be more comfortable considering the cost."
Cons: "Was horrible"
Cons: "The set to uncontrollable don’t reclaiming"
Cons: "It’s was very bad"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "45 minutes after the original departure time, without any information about."
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "Normal flight"
Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Pros: "It’s a low cost airline so you cannot expect anytjing to be good."
Cons: "We have a delay on the take Of. The boarding was very slow and we were directly under a 32 C sun."
Airlines flying from New York to León have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to León
Masks required on board, masks provided on flights from New York to León
Social distancing seating
Middle seats unavailable to book on flights from New York to León
Testing for antibodies, testing for symptoms for flights from New York to León
Waiving of change fees. Search flexible flights from New York to León