Staff very friendly
The food was delicious
The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight.
Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided.
Understaffed. The plane looked and felt old. Food was sub-par.
The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent
This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good.
It took quite a while before the first service. It would be nice to have a drink service sooner.
Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful
Little tight on leg room.
I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided.
I would prefer the the main cabin lights be kept off longer.
The food was delicious
Good experience, no issues.
Good food, entertainment options, communication from pilot
none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed.
delayed 2.5 hrs, stood in jetway for 15 mins while crew fixed seatbelt issue. snack was poor; limited options for soda, small pour & only pretzels as snack!
United staff worked with me to book a round-about itinerary on a different airline that got me to my destination within 8 hours of the original flight. Progress announcements were made at regular, predictable intervals.
My flight was cancelled an hour after scheduled takeoff due to mechanical issues. The plane was actually repaired, but the time it took to do so exceeded the flight crew's hours. I understand the practical implications, but in the moment it did feel maddeningly bureaucratic.
Efficient crew. It
It was good overall.
|Flights Arrive in||Lubumbashi Luano|
|Flights Depart from||New York|
|Airlines||Ethiopian Air, United|
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