Find cheap flights from New York to Mexico City Federal District
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Round-trip
1 adult
Economy
Sun 2/26
Sun 3/5
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Latest Mexico City Federal District Flight Deals
Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from $293
1 stop from $110
Good to know
Low season | February |
|---|---|
High season | December |
Cheapest flight | $110 |
Average price round-trip | $640 |
Good deal round-trip | $507 |
Good deal one-way | $264 |
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from Newark to Mexico City Benito Juarez
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Mexico City Federal District
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly from New York is February.
- Morning departure is around 39% cheaper than an evening flight, on average*.
FAQs - booking Mexico City Federal District flights
Top 5 airlines serving from New York to Mexico City Federal District
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13145 reviews
8.0Boarding
8.0Comfort
8.3Crew
7.9Entertainment
7.5Food
Cons: "Everything was great!"
Pros: "Check-in was fast"
Cons: "Food"
Cons: "The food could’ve had been better."
Pros: "Absolutely nothing"
Cons: "Even though there were flight/seats available, Avianca did not make them availability to flight changes and only for new reservations. Extremely disappointed at you fraudulent business practices."
Pros: "The attention of the staff and punctuality at the departures"
Cons: "The food"
Pros: "Yes"
Cons: "Everything was perfect"
Cons: "More Colombian ethnic products like Chocoramo or Achiras"
Pros: "Very good flight"
Cons: "Food"
Cons: "Food forcsure"
Pros: "The crew was very professional and accommodating"
Cons: "TVs on plane were not working...food was cold."
Pros: "Fly on time, nice food."
Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."
Cons: "Our trip was from NY to Cartagena connecting to Medellin. Our original lay over was suppose to be for 2 hours it became 7 hours!!! I missed the time in renting my car. That office closed at 8pm We also missed most of the remaining day to our day at the hotel Los Recuerdos in Guatape. Just awful!!"
Cons: "It would make more sense to offer food and more drinks during the flight. At least water, as it is recommended by doctors. It is important to keep people hydrated"
Pros: "Nothing. And I've flown Avianca 4 times and tried giving it a chance."
Cons: "There is always some sort of problem. When I was in San Pedro they said the flight was delayed, then it never came. They did accommodate me with a hotel for the night which was nice after almost losing my job. The last and final time I used this airline I was at JFK 2 hours and 45 minutes ahead of time. I was there at 11:45 for a 2:20 flight. They told me I had missed my flight because I wasn't there 3 hours early. No where on my ticket did it say anything about that. There was a lot of people complaining and then they told me since I "missed' my flight I had to by a new ticket on the spot, leaving me with no option and a heafty fee."
Pros: "No delay in takeoff"
Cons: "Check in was incredibly slow, food was substandard"
Pros: "Big failed work in new york check-in account. After the 1 hour waiting, let us(who has ticket after the 01:00) the line with only one reason why it's so early and need to support other laters. Moreover, had lost my baggage."
Cons: "Big problem was with several hundreds travelers to Bogota, Sao Paulo for 23:10~40. Avianca accounts don't have any classification to avoid this type disorders problem. Had waited my bag on the band during 1 hour. But, wasn't arrived various travelers bag from new york."
Cons: "Waiting on the tarmac in the plane."
Cons: "They moved the original flight (direct flight) for a flight with stop in bogota. They did this because the flight NYC-bogota was empty. They delay the flight nyc-medellin to mive the people and fill the bogota flight. I need to arrive at 1 because i was attending a funeral and i couldnot attend the funeral"
Pros: "Absolutely nothing"
Cons: "Everything first every single flight taken was delayed by at least 30 mins and not on time, then they played last minute rescheduleds in which they over booked by like twice the amount of people on flight and offer a mediocre 100 dollar travel voucher to make up for it to get on the next flight that’s 4 hours later. Since no one took that offer they ended up rescheduling it and stopping in other places to ale up for the lack of space, what was suppose to be a 6 hour flight turn in a 12 hour flight."
Pros: "The trip from New York to bogota, was excellent"
Pros: "Excellent service."
Cons: "None"
Cons: "I was told hours before my flight that my flight was delayed due to weather in the NYC area and that the new flight time was two hours later. There were no weather issues at this time. This delay made me miss my connection and the only option was for me to have a 24 hour layover in Bogota, Colombia. As a woman traveling alone this was not acceptable to me but I had no other choice. I got a hotel room for the evening and tried to make the best of it. I was not offered any compensation for this inconvenience, nothing, not even an offer to pay for my hotel room. Similar things happened to three other people in my group that I was meeting in Peru all traveling from different locations. I lost an entire day in Peru because of this. On my return flight Avianca changed the times as well and I was forced to take an earlier fight home the day before I was scheduled to leave. I therefore lost a total of two days of my vacation because of Avianca and they did NOTHING to compensate me for it. STAY AWAY FROM THIS AIRLINE!!!"
Pros: "Crew"
Cons: "The plane was small and not clean."
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Cons: "Long line to check bags"
Pros: "The crew was excellent from beginning to the end."
Cons: "The food was not the best."
Cons: "They keep canceling our flight"
Pros: "Great flight and crew."
Cons: "Everything was perfect."
Pros: "Food. As usual with avianca was amazing."
Cons: "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."
Pros: "Very comprehensive service. They don’t charge anything extra, the entertainment options are good, the service excellent, the food okay. Much better than most US airlines."
Pros: "Fairly new airplane seats with TV screens, USB slots, complimentary headphone."
Cons: "Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier."
Cons: "The food was very bad. There was a pilot strike and the airline was not willing to give any compensation even though they placed me in a flight ten hours later than the originally programed and the delay was a problem for me."
Pros: "The staff was nice"
Cons: "Old plane -"
Pros: "Nothing"
Cons: "There were time flight changes and they were not clear. I have a bad knee and was forced to wait 5 hours in Bogota for a flight out to Cali. Unacceptable!"
Pros: "Flight was cancelled and moved forward two days. An additional layover was added. I had to rebook a new flight completely and almost missed my vacation. This trip ended up costing me $1,000 more in travel and I have no idea if I will be getting a refund from the airline. I am pissed."
Cons: "Cancelled flight"
Pros: "The flight to Bogotá was fine."
Cons: "The flight home was cancelled w/o warning."
Pros: "I was not told the my flight was delayed. Even worse, i called them and I found out all these. They tried to reschedule me with other company but I lost 5000 on other booking. Same terrible service on way back. I was told it was a mechanical breakdown when it was published on tv about pilots stride."
Cons: "Everything."
Pros: "Not using Kayak, Avianca or Allianz ever again. There’s no accountability for anything."
Cons: "They managed to break my guitar case and leave me stranded in Colombia without a refund. Ended up having to buy a $800 return ticket with Jetblue."
Pros: "They were all very nice and helpful. We received two meals and snacks. I had a blanket and pillow. Couldn't complain."
Cons: "I had requested the wheel chair service due to my bad knee. When it came to boarding everything was great but when I got off the plane, no one brought the wheel chair. I ended up having to walk and hurt my knee further. They were suppose to help with my bags but I guess that's only in the USA"
Pros: "The personnel was excellent, they were friendly and very accommodating."
Cons: "The in- flight movies were not very good, perhaps contemplate on having choices for customers so that we select them."
Pros: "Crew service is very professional and froendly. They make sure we were comfortable and help us with our needs."
Pros: "Not much"
Cons: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Cons: "Just very tight seating"
Pros: "Punctuality , nice air bus .. Excellent crew"
Cons: "space for lugage stow in bussiness cabin"
Pros: "Starting at the check-in desk, the flight crew, airplane (newest 787), and the food provided, was spotless."
Cons: "Nothing to add here."
Pros: "Todo me gustó"
Pros: "The departure of airplane it was delayed 1.30 minutes, that means, I lostl my fly to Lima, the services on ground for the Avianca's airline personal was terrible, no information at all."
Cons: "The service front the Avianca's personal was horrible"
Pros: "Not a thing"
Cons: "Timing"
Pros: "Everything was fine excellent."
Cons: "Everything was excellent."
Pros: "The attention of the crew"
Cons: "Hot food"
Pros: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"
Pros: "The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good."
Cons: "Food could be a little better."
Pros: "The crew was helpful and professional, the food was flavorful and plentiful, the entertainment selection was good and the aircraft was well take care of and had amenities like spots to charge devices"
Cons: "The WiFi didn’t work even though it was advertised as working"
Pros: "On board crew are nice, counter personal at JFK is horrible"
Cons: "JFK counter lady extremely rude and tried to charge extfor every gram of luggage, finally I checked my carry on and still wanted to charge for my backpack but the supervisor said that was ok with weight. Absolutely awful experience at AeroMexico counter. Food is bad. Seats are a TORTURE"
Cons: "In JFK, they asked to check in every single carry on. This is very inconvenient and adds time upon arrival. Considering that this is a late evening flight, the more you wait the later it gets. If this plane has not enough space they should use other plane"
Pros: "Flight was on time and crew was nice and attentive"
Cons: "Free Wi-fi would be appreciated"
Pros: "Everything was great. Service, food and drinks"
Cons: "Nothing"
Pros: "Everything"
Pros: "Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!"
Cons: "The was was little delay (weather issues)"
Pros: "Quick entrance from JFK"
Cons: "Horrible terminal service will not fly ever again with aueromexico"
Pros: "I liked the food, the movies"
Cons: "I didn’t like the small space between chair and between the hallway, I didn’t like that I could not choose my sit on the airplane at the check in"
Cons: "Took us one hour to taxi out to the runway."
Cons: "I’m still stuck in Mexico"
Cons: "It was an Aeromexico flight when I tried to check in via my app it dint let me it meme me go to delta finally I have to call them to do the check in"
Pros: "Horrible! They changed my flight to much later. I’mnstill in mexitco city waiting for my flight to Lima. Hated it."
Cons: "It changed last minute. I was supposed to be in Lima for my dad’s surgery"
Pros: "Got to fly a newer Aeromexico plane. It's awesome. Tuve la oportunidad de volar en unos de los aviones nuevos. Excelente."
Cons: "Arrived 3 hours early to check in but no one was at the check in counter until an hour later. Llegue 3 horas antes para regrirstrarme pero nadie llegó hasta una hora despues."
Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."
Pros: "Good seats - boating was smooth- crew was attentive"
Cons: "Earphone were garbage- seat didn’t recline enough- food was atrocious- cold ham/cheese sandwich for the entire flight"
Pros: "Nothing"
Cons: "Incompetence"
Pros: "Great service , and very convenient"
Cons: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."
Pros: "Terrible"
Cons: "Terrible"
Pros: "On time."
Cons: "Airplane seemed a bit old."
Pros: "The cabin attendants were very professional, bilingual and smiled."
Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"
Pros: "amazing plane large easy new"
Cons: "Our flight was delayed and upon asking the supervisor for more information she was extremely rude and rolled her eyes."
Pros: "Fantastic Chicken dinner for economy fair.. Will fly AeroMexico again next time. Great (the BEST) service !"
Cons: "20 minute delay impacted my connecting flught"
Pros: "Everything. Flight was great."
Cons: "That delta operated the flight back to NY"
Pros: "Great airplane"
Pros: "To be Honest, I really don't like anything about this airline. It has horrible service. The workers at the airplane are nasty. And I didn't get my bag, even when I had to paid for it. This service from this airline the worse. ..."
Cons: "N O T I N G ...."
Cons: "Poor communication about serious delays."
Cons: "their seating chart and the entire seating experience sucks"
Cons: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"
Pros: "I liked all en general! The Service was very well"
Cons: "I don't liked to pay the baggage when for a long time one baggage was free!! You need to do something about the baggage!!"
Cons: "Everything worked well"
Pros: "Security"
Cons: "Confort, FOOD"
Pros: "Nada"
Cons: "Los aviones son viejos, el sistema de entrada a México es muy desorganizado y tardas mas de dos horas para pasar por el proceso, si estas con conexión necesitas una escala de 3 hs como mínimo. Si bien esto no depende de Aeromexico no hacen nada para agilizar el paso de la gente que tiene una conexión."
Pros: "I have accommodations paid after having my flight canceled."
Cons: "Lack of organization and information which caused delays to passengers after having the flight canceled."
Pros: "attention, service , time"
Cons: "I am still waiting for my connection in Mexico City as the flight was 2 hours delayed in NY. I am missing a big family event due to inneficiency."
Pros: "Entertainment"
Cons: "Not enough drinks offered"
Pros: "el atrrizaje fue excelente"
Cons: "La comida"
Pros: "Nothing"
Cons: "Bad planning, the flight was cancelled after we were on board for 2 hours, they schedule a direct flight for the next day! Making me lose, time, plan and money"
Pros: "Aircraft is new and comfortable"
Cons: "Food was bad, even for airline standards."
Pros: "Entertainment on board."
Cons: "Staff at JFK's Aeromexico desk grossly incompetent: non-communicative, extremely slow and not very helpful."
There was a delay in NYC, so to take the connection in Miami I had to run across the airport. Then the flight delayed in Miami, and the schedule in GRU - São Paulo was too tight, so I missed the flight to Porto Alegre. When coming from international flights, the connection time needs to be more spaced because of immigration bureaucracy.
Pros: "Comfortable seats, all on schedule, and kind team"
Cons: "Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!"
Cons: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"
Cons: "I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again."
Pros: "Entertainment options"
Cons: "Huge delay...."
Pros: "O lanche foi diferente do habitual e bom."
Pros: "O lanche não foi Mãe Terra e isso é muito bom."
Cons: "Punctuality. More than one hour of delay"
Pros: "Aircraft was comfortable"
Cons: "Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why"
Pros: "Buen servicio en gral."
Cons: "Si. Podría haber entretenimiento a bordo."
Cons: "Internet wasnt working"
Cons: "Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre."
Cons: "Food! Being a International flight they could serve better food.. they served a cold cheese/ham sandwich.."
Pros: "Part of the crew was very attentive and well humored. Food was delicious. I appreciated the leg space and the wider bathrooms."
Cons: "There was no USB not outlet charger. The touch screen was not working well, the console was loose and the movie options were all outdated."
Pros: "Nothing"
Cons: "I wasn’t allowed to get on the plane and gol crew members were absolutely no help. Don’t recommend for anyone."
Pros: "On time Had a hard time trying to check in online. Crew was extremely helpful"
Pros: "On time"
Cons: "Entreteiment"
Cons: "Este vôo tem atrasado sempre."
Cons: "The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city"
Pros: "Crew attention"
Cons: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"
Cons: "The flight delayed A LOT."
Pros: "Punctuality. Safety"
Cons: "Bagage delivery was a bit slow."
Pros: "Nothing"
Cons: "Not remarkable at all. Terrible food."
Pros: "Cabin crew amazing"
Cons: "Delayed flight. Missed my appointment."
Cons: "Espaço conforto não merece esse título."
Pros: "Boarding was organized and punctual."
Pros: "I’m time quick to board food and drinks free"
Pros: "I had a plesent flight with good food and good service both ways, the flight timing and connection was very good and the pricing of the jurnay was good. I will defently use the company the next time when I am traveling the same route later. Best regards Jan Christian Nygaard,"
Cons: "I have no comments to add hear, because everything went fine."
Pros: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Cons: "Si"
Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"
Cons: "The width of the seats were too small."
Pros: "Free snack and drink."
Cons: "No wi-fi is available"
Pros: "Cabinstaff were friendly and professional"
Cons: "Just water and pretty small snacks"
Pros: "Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again."
Cons: "I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try)."
Pros: "Perfect"
Pros: "Friendly service"
Cons: "No kosher food"
Cons: "Acentos muito apertados."
Cons: "The staff at Rio mis-labeled our bags and we almost missed our connections because of this error. It was extremely stressful and badly managed."
Pros: "nice, clean plane; nice check-in experience"
Cons: "Crammed bus to the airplane"
Cons: "Couldn't check in online because system was down and at the airport they had trouble printing my ticket because of a challenge between kayak (flight network) and Gol. Literally hours wasted."
Cons: "Old plane. One hour of delay. No one explain the reason"
Pros: "Espaço entre assentos"
Cons: "Não tinha entretenimento"
Pros: "Flight on time, nice crew."
Cons: "Uncomfortable seats."
Cons: "First flight was late so we miss the connection and the second flight is even left earlier knowing than 10 people had to take this flight No entertainment on flight Had to pay for beverage Poor english"
Pros: "x"
Cons: "x"
Pros: "The crew. They are very careful."
Cons: "They charge me by my baby stroller! They lost part of my bag. Never more I will travel by GOL."
Pros: "Crew members were helpful"
Cons: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."
Pros: "Excellent crew members !"
very awesome
Beverages were offered once from Vancouver to Toronto. I forgot to fill my water bottle so was quite thirsty.
Food selection is so bad
Pros: "My luggage arrived 3 days after and stuff was stolen...."
Cons: "Maybe not steal passengers stuff?"
Pros: "Movie options were good. Nothing else."
Cons: "Seats with more room and more padding. Snacks."
Pros: "Friendly crew."
Cons: "No hot water available so no coffee or tea. CRJ on a "western commuter" route is highly unusual."
Pros: "Nothing. Crew unfriendly. In AC You should pay for everything, including the seat or you are in risk to no board because the oversell"
Cons: "Everything in all the process. The airplane is the worst"
Pros: "Comfortable flight, good service."
Cons: "The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored."
Pros: "Crew was friendly"
Pros: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"
Pros: "Everything else"
Cons: "Was cold on plane"
Pros: "On time."
Cons: "Entertainment has old movies. I don’t pay less to fly rouge, and sometimes I may not have a choice. At least they should have the same movie content as the planes that provide movies outside of the rouge app."
Pros: "It was 10 minutes early"
Pros: "That we got there"
Cons: "Crew stern and harsh."
Pros: "nice crew, very attentive"
Cons: "no movies, charge for food"
Pros: "Everything was fine - crew was attentive, punctual in serving and genuinely kind! One flight attendant (lady) gave me a compliment and even acknowledged me while walking through the airport! The plane was very clean!"
Cons: "Seating: there were numerous empty seats in the middle section of the plane but passengers were crammed in the outer seats by windows. A kind, gentleman passenger who helped me put my carry-on up in compartment let me know I was able to sit in the middle section!"
Pros: "The young competent Air Canada staff at the gate and her supervisor were kind enough to give me the last seat for the 11:45 am flight to Toronto on Dec 18th, 2017. After more than 24 hours stranded in Hartsfield-Jackson Atlanta International Airport due to power outage on Dec 17th, 2017, I was so relieved as I sat on my seat, when an air hostess asked if I would like a seat in business class. She said they randomly upgrade passengers to business class when seats are available. So it all ended well, I got home to Toronto safely in (business) class. Thank you Air Canada !"
Cons: "There were no Air Canada personnel to help us, inside the international terminal during the power outage at Hartsfield-Jackson Atlanta Airport on Dec 17th 2017. It would have really helped, even if only one personnel showed up at the gate to provide support and some reassurance."
Cons: "Wirnessed a nasty discussion between crew member and passanger."
Pros: "flight attendants were very nice"
Cons: "not even peanuts! seats seemed even more crammed together than usual"
Pros: "Efficient crew as with the first flight I had, consistent service."
Cons: "I don’t know if it’s the Vancouver-Mexico route or if it’s the seats but there’s just something difficult about it. First time I flew into Vancouver I was exhausted which makes sense as I had to fall out of bed at 3am, but this time I was awake and well rested and it still felt draining (which generally doesn’t happen to me with flights). Maybe it’s the leg space and the seats? Not sure. Could also be the odd time zone crossing."
Cons: "they should give a warning about downloading an entertainment app before an almost 5 hour flight. made no sense that our 1 and half hour flight had built in entertainment and the longer flight required an app"
Pros: "Seats were fairly comfortable. Tv choices were excellent- made the time pass much more quickly."
Cons: "No snacks provided, just options for sale. Those looked interesting though."
Pros: "I appreciated the early flight, that it was a direct flight, ability to make connection and then complete my journey in one long day. It was on time, smooth flight. Appreciated the offer of water regularly during the flight."
Cons: "Surprised that there is no longer even a small complimentary snack offered."
Cons: "Long delays"
Pros: "The ciabatta buns served with the regular meals, looked lovely, as did the regular meat meals. Unfortunately, I ordered the Hindu Vegetarian meal."
Cons: "Usually the Hindu Vegetarian meals are quite nice, but these ones were not. I have eaten a lot of Indian and Middle Eastern food, and I could not identify what this was supposed to be. The basmati rice had the consistency of oatmeal. The first meal was tasteless and the second meal had too much hot spice, but still no flavour. The bread they gave with the meal was tiny and tasteless compared to the lovely ciabatta rolls served with the regular meals."
Pros: "The price was good and connections were well-timed, and my seat-mate was a nice guy!"
Cons: "There was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
Pros: "Friendly crew. Comfortable seats with enough leg room."
Cons: "Cold air blowing on our seats that apparently could not be turned off - we asked twice. Very crowded in terminal with several flights boarding at same time, didnt know when we were being called up and didnt know which line to be in- very confusing"
Pros: "The plane didn't fall"
Cons: "No entertainment in a 6 plus hrs flight, uncomfortable seats, they charge extra food and luggage although it's not consider a low cost airline, flight was delayed due to a broken airplane 1 plus hr."
Cons: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."
Cons: "Plane way too cold, seat would not recline"
Pros: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."
Pros: "Very nice crew! Kids were given a pilot's cabin tour. Good selection of food and drinks. Good on-board entertainment. On-time :)"
Cons: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Cons: "No food for 5 hours No dimmed lights No blankets"
Cons: "Air Canada ROUGE is very different than Air Canada :("
Cons: "Got delayed for almost 2 hours. Unacceptable"
Pros: "My vegan meal made it to me"
Cons: "Complicated boarding"
Cons: "Having to pay for wifi onboard is silly."
Pros: "The we flight itself was fine. 787, good selection of onboard entertainment. Seats were a bit cramped but not too bad."
Cons: "Hour and a half late arriving. New flight plan, more fuel."
Pros: "The service was good"
Cons: "The breakfast served was too little. We only received a drink and a biscuit."
Pros: "Great crew."
Cons: "The system at the Toronto Pearson airport is loco--crazy design, have to move from one line to the other, no idea where to go. The system is so disorganized that you have to keep asking employees what to do and it seems to change as you go from one line to the other. It's not hard to design good lineups. Have good sineage in many places and have one line for one purpose, not many lines in different places for the same purpose that change with the whims of the staff. I'll be attempting to fly with other airlines next time as this airport system is just too much."
Pros: "Spacious seating."
Cons: "Flight attendants unimpressive in their interest."
Pros: "Great service"
Pros: "The crew was really nice."
Cons: "The didn't include a meal or any wine/beer as most international flights do."
Cons: "They sell special headphones so you cannot watch moviescwith out paying. And food is for sale as well, even on a 5 hour much delayed, international flight."
Pros: "Nothing in particular. Just the staff was very welcoming and nice"
Cons: "No complimentary entertainment at all, I was bored the entire flight. Not even an overhead TVs. Little to no room at the seat. I felt very crammed and I was sitting near the window."
Pros: "My first flight on Air Canada ever. It was a short flight from Newark to Toronto. The flight was full and there wasn't enough room for all passengers' carry ons fit. The cabin crew worked cortiously, diligently and expeditiously to check those carry ones that could not fit."
Pros: "It was cheep"
Pros: "I was landing in Montreal around 2am and my next flight wasn't until 18 hours later. I talked to the crew about suggestions for finding food, a good place to wait, and suggestions for seeing the city. They were fantastic. Suggested the 747 bus so I could see Montreal and helped point me in the right direction for where to be comfortable as I waited for the city to wake up. Thank you all so much!!"
Pros: "Crew was wood"
Cons: "Giving food to passengers as it used to be."
Pros: "Temperature was reasonably ok."
Cons: "Seats were very uncomfortable. Didn’t recline. No movies were available."
Pros: "The crew had good attitude."
Cons: "Volaris airline didn’t even receive the confirmation of the flight I purchased"
Pros: "Excellent crew"
Cons: "Very little leg room"
Pros: "Crew were really friendly and willing to help"
Cons: "Flight was delayed"
Cons: "El equipaje"
Pros: "The crew never offered me a drink but they offered everyone around me"
Pros: "At least they keep you informed of the delays"
Cons: "Being on time"
Cons: "The flight was almost 2 hours delayed"
Cons: "Being timely"
Cons: "It was an overnight flight so I would have appreciated if the crew members refrain from super loud conversations right next to my seat (I was obviously trying to sleep as everyone else on the flight."
Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."
Pros: "El abordaje fue muy rapido"
Cons: "Que sean más puntuales"
Pros: "nothing"
Cons: "luggage waiting time and boarding"
Pros: "On time"
Cons: "Staff was joking around, lot of people didn't respect the sites on tickets so it was a mess, instead of a solution, some persons were finding a sit before take off. The crew didn't took responsibility."
Cons: "Not having to walk in the rain to terminal"
Pros: "Nothing really"
Cons: "Everything"
Cons: "Very bumpy flight"
Pros: "Nothing"
Cons: "Everything"
Pros: "Internet was a great experience. Comfortable and efficient."
Cons: "Volaris was the worst airline I have ever used. Rude, check in, no legroom, a charge for water? ??????? Horrible"
Cons: "This flight was cancelled. They sent me an email asking me to call a phone number to get re-booked, but the number was unavailable for the two hours after the email was sent, and then when I finally got through later in the evening, I waited on hold for an hour, nobody picked up, and I eventually needed to move on with my life."
Pros: "Low prices and attractive flight schedules"
Cons: "Hard to keep track of all the additional fees. Very little legroom."
Pros: "On time service, good seats, new and clean airplane"
Cons: "No entertainment of any kind. No outlets to charge your phone."
Pros: "Web check in was super easy, the flight was on time and all the crew was really nice."
Cons: "No complimentary drinks or food, no entertainment on board."
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Pros: "Nothing"
Cons: "The workers telling me I can’t listen to music"
Cons: "They want we paid for everything, even for my purse... the seats very uncomfortable"
Cons: "They couldn't help me check my bag all the way through to Oakland. The seats were very tight and close together and uncomfortable. I believe we were also delayed."
Cons: "I spent 5 hours trying to change my flight for another day and the people at Volaris call center stalled until my time ran out and was within 4 hours of my flight, thus being unable to change it. All this plus the usual: uncomfortable sitting, expensive snacks and mediocre service. Definitely the chepeast way to fly!"
Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"
Cons: "Everything was the worst experience ever"
Pros: "ok"
Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"
Cons: "No legroom Very, very warm in the cabin"
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Pros: "On time"
Cons: "Seat cushion had sunk in so it did not support me. I’m 135 lbs. space was cramped."
Pros: "Flight got dekayed, staff neber smiled, rude!!! And i have neber felt such tublences in my life time. Flight attebdants did not bother to say thank you or one smile but talk to others of their own i find it rude!!!! I asked fkr water, brought to me 10 min late and was not cold or fresh in a plastic cup???"
Cons: "The bad is the rules on the baggage"
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."
Pros: "Attention"
Pros: "They were on time and accepted my cabin luggage without charging me extra, even though it was slight over 10 kg."
Cons: "They had only food for sale in cash in Mexican pesos in an international flight."
Cons: "My luggage was opened and electronic items / gifts were stolen. I am upset because customer service never answered to resolve the problem."
Pros: "I want to request help for a refund please. Advise"
Cons: "The poor custumer service. They ruined my vacation and didn't care"
Cons: "Delayed flight by 3 hr just 25dlls of compensation"
Pros: "Everything done properly, not a single flaw."
Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"
Pros: "Checkin, app and crew"
Cons: "Seats are just terrible!!! So uncomfortable. No food and no entertainment are offered"
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