Flight was late, the sits were uncomfortable, there was no food offered.
Food service was very good. Toilets were clean and sopa + hands cream were very nice. TV options were current and good. Music was not modern. I didnt like options,
TV was slow and I had to reset it twice because it got frozen. Seats were really really uncomfortable. I couldn´t sleep at all.
Seat too small for me.
On time Clean Efficient
Bastante espacio entre los asientos Comodo Limpio
Pedi comida vegetariana y era imposible de tragar. Muy fea. En el tramo corto la mitad de los pasajeros recibieron sandwiches y se terminaron. La otra mitad comimos mufins por que nos quejamos que no nos dieron nada... la crew nos dijo eleva un reclamo si queres
All flights have been on time. Seats and entertainment system are acceptable
Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket
The boarding was delayed
I got to Rio de Janeiro on time
cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility
The food and flight attendants were very nice and accommodating.
I had a 17 kg big baggage and a 7 kg hand baggage and was forced by the hungarian check-in attendant to pay the equivalent of 112 usd. I nearly missed my flight as nobody understood why I had to pay extra since my baggage was under - weight. Outrageous! Will not use Tap Portugal again and definetly won't recommend. Maria Petrita
The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.
I have no complaints!
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