Find Cheap Flights from New York to Praia Nelson Mandela (NYC - RAI)

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FAQs for Booking New York to Praia Nelson Mandela Flights

How long does a flight from New York to Praia Nelson Mandela take?
An average nonstop flight takes 13h 10m, covering a distance of 3500 miles.
Which airlines provide the cheapest flights from New York to Praia Nelson Mandela?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($783), TAP AIR PORTUGAL ($860) and Royal Air Maroc ($1119).
Do I need a passport to fly between New York and Praia Nelson Mandela?
Yes.

Book cheap flights from New York to Praia Nelson Mandela (round-trip)

Airports
Origin
New York
$841
only
$841
Newark
$783
only
$783
Destination
Praia
$783
only
$783
Wed, Apr 4
EWR
RAI
33h 27m
Mon, Apr 16
RAI
EWR
16h 38m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 15
EWR
RAI
15h 00m
Sun, Apr 22
RAI
EWR
18h 55m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

LIS
MIA
Excellent 10.0

Very smooth

EWR
LIS
Mediocre 2.0

Food was ok

The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter

GRU
LIS
Excellent 10.0

everything:personal, services

LIS
TXL
Excellent 8.0

The space/seat size was very limited

Wed, Apr 4
JFK
RAI
23h 40m
Fri, Apr 13
RAI
JFK
25h 20m
$1119
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
BKO
Okay 5.0

Decent meal with wine, better than I expected. Crew maintained composure when a passenger had a medical emergency ( he recovered and the flight continued normally).

Boarding process was chaotic as it often is when passengers need to be bussed out to the plane. Many passengers took the wrong seats and discrepancies in passenger count delayed the flight. At one point a family was asked to move, and take their carry-ons, but they were eventually allowed to return to their seats. Somehow it was resolved and we left. No personal TV , but overhead tv showed moving map for a while, then they switched to cartoons without sound. Airlines generally don't provide the best service or use the newest aircraft on African routes, so this was typical.

CMN
IAD
Good 7.6

Once in flight, the staff were courteous and the flight was uneventful

securuity at CSM was the pits. Way too many check points and very rude security personel. in flight food was pretty bad

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

CKY
CMN
Okay 4.3

Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.

CMN
IAD
Okay 4.0

The agent was very accommodating at check-in to my request for a window seat.

My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight.

Thu, Apr 5
EWR
RAI
13h 24m
Mon, Apr 16
RAI
EWR
16h 38m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Sat, May 12
JFK
RAI
23h 05m
Sun, May 20
RAI
JFK
28h 35m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Mar 25
JFK
RAI
20h 40m
Sun, Apr 8
RAI
JFK
23h 05m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
EWR
LIS
Mediocre 2.0

Food was ok

The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter

PRG
LIS
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights.

BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

LIS
BOS
Good 6.6

The sound for the movies did not work at my seat or my wife's seat.

LIS
MIA
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights

Mon, Mar 26
JFK
RAI
20h 40m
Sun, Apr 8
RAI
JFK
23h 05m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

EWR
LIS
Mediocre 2.0

Food was ok

The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter

GRU
LIS
Excellent 10.0

everything:personal, services

BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

MXP
LIS
Excellent 10.0

Everything smooth!

Thu, Apr 5
JFK
RAI
16h 36m
Sun, Apr 15
RAI
JFK
23h 05m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jul 20
JFK
RAI
15h 40m
Thu, Jul 26
RAI
JFK
20h 40m
$1119
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
IAD
Mediocre 2.0

They flight was delayed a day on the departure and delayed two days on the return. The airline did not compensate for inconvenience and when I emailed them they did not have any substantive response. The tickets were cheap, but not worth the extra cost in hotels and time. I would highly not recommend this airline.

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

CMN
YUL
Mediocre 2.0

Not happy

CMN
JFK
Mediocre 2.0

Nothing

Everything- absolutely unacceptable service at Casablanca airport by the staff and inattentive customer service on the flight

CMN
IAD
Good 6.6

I’m not sure how much the airlines can control this, but boarding in Morocco was an absolute nightmare both coming and going. There are gates but the boarding flights are not really posted clearly and not announced. Even standing right next to the final checkpoint, you are likely to miss the boarding call. Fortunately it is such a cluster that you have enough time to eventually figure it out and not get left behind. Also, many connecting passengers had to check in and get boarding passes in Casablanca and whoever was in charge of seat assignments simply could not have cared less. I was traveling solo, but witnessed at least 4 separate instances of families not getting seated together or even in close proximity - even couples!! I don’t think I’ve ever seen that many disgruntled passengers before a flight departs when a flight hasn’t been delayed or cancelled. Note to fellow passengers: If you’re traveling with others, check your tix/passes and ensure you’re sitting together before you walk away from the counter. And ask for clarification there if you’re not sure. If you make it to the plane with those passes, the plane crew will tell you that you accepted them so those are your seats - they will not work with you.

Tue, Mar 27
JFK
RAI
20h 40m
Sun, Apr 8
RAI
JFK
23h 05m
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
JFK
LIS
Excellent 8.6

The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front

I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long

GRU
LIS
Excellent 10.0

everything:personal, services

LIS
TXL
Excellent 8.0

The space/seat size was very limited

LIS
MIA
Excellent 10.0

Very smooth

BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

Wed, Apr 4
JFK
RAI
31h 50m
Mon, Apr 16
RAI
JFK
22h 33m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 3
EWR
RAI
26h 20m
Mon, Apr 16
RAI
EWR
18h 55m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

JFK
LIS
Excellent 8.6

The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front

I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long

LIS
MAD
Excellent 8.3

everything is ok but food is bad. better give to passenger fruit or bisquit, wafers

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

EWR
LIS
Mediocre 2.0

Food was ok

The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter

Sun, Mar 25
JFK
RAI
13h 10m
Fri, Apr 6
RAI
JFK
25h 20m
$1166
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
IAD
Mediocre 2.0

They flight was delayed a day on the departure and delayed two days on the return. The airline did not compensate for inconvenience and when I emailed them they did not have any substantive response. The tickets were cheap, but not worth the extra cost in hotels and time. I would highly not recommend this airline.

CMN
IAD
Okay 4.0

The agent was very accommodating at check-in to my request for a window seat.

My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight.

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

CMN
JFK
Mediocre 2.0

Nothing

Flight cancelled at last minute. No accommodations given. Very rude staff.

Wed, Apr 4
EWR
RAI
26h 20m
Sun, Apr 15
RAI
EWR
18h 55m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
LIS
TXL
Excellent 8.0

The space/seat size was very limited

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

LIS
MAD
Excellent 8.3

everything is ok but food is bad. better give to passenger fruit or bisquit, wafers

LIS
MIA
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights

LIS
MIA
Excellent 10.0

Very smooth

Wed, Mar 28
JFK
RAI
31h 50m
Fri, Apr 6
RAI
JFK
22h 48m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 27
JFK
RAI
15h 40m
Fri, Apr 6
RAI
JFK
25h 20m
$1166
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
JFK
Okay 4.0

The entertainment is decent on these flights, usually. The don't switch up the movies often, but there are always some recent releases.

This was a rough flight. First, Air Maroc at some point rescheduled the flight to some six or seven hours later than when I booked it, without bothering to even send any notice. Apparently according to their terms of service they can just change flight times as they like, and passengers are responsible for somehow figuring it out and dealing with the consequences. Oddly, the original flight time was still posted online even after I learned of the change, so the only indication of the change was the boarding time on my ticket. When I asked for the new itinerary, RAM employees seemed very confused about why I would want to know when I was arriving in New York (which ended up being 1 AM instead of 5 PM). To the airline's credit, they did offer accommodation in Casablanca, if you stood in an hour-long line. However, although I had been flying since 5 AM and not leaving Casa until 10 PM, I was not offered vouchers for breakfast or dinner, but only lunch (at 2 PM). Because I had to leave the airport in Casablanca, I had to go through security half a dozen times, including while boarding, with various harmless things confiscated. The flight was kept extremely dry, and the crew was stingy with water (although tea and coffee were abundant), only offering water twice during a nearly 8 hour flight despite my requests, and doling it out in small cups which they seemed annoyed to refill. The crew was not efficient or fast. The food on Air Maroc is often okay, but this time it was nearly inedible, especially with little to wash it down. It was not the worst flight I've been on, but it was pretty miserable.

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

CMN
BKO
Okay 5.0

Decent meal with wine, better than I expected. Crew maintained composure when a passenger had a medical emergency ( he recovered and the flight continued normally).

Boarding process was chaotic as it often is when passengers need to be bussed out to the plane. Many passengers took the wrong seats and discrepancies in passenger count delayed the flight. At one point a family was asked to move, and take their carry-ons, but they were eventually allowed to return to their seats. Somehow it was resolved and we left. No personal TV , but overhead tv showed moving map for a while, then they switched to cartoons without sound. Airlines generally don't provide the best service or use the newest aircraft on African routes, so this was typical.

CMN
JFK
Mediocre 2.0

Nothing

Flight cancelled at last minute. No accommodations given. Very rude staff.

CMN
JFK
Mediocre 2.0

Nothing

Everything- absolutely unacceptable service at Casablanca airport by the staff and inattentive customer service on the flight

Thu, Apr 5
JFK
RAI
20h 40m
Tue, Apr 17
RAI
JFK
23h 05m
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
EWR
LIS
Mediocre 2.0

Food was ok

The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter

MXP
LIS
Excellent 10.0

Everything smooth!

PRG
LIS
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights.

LIS
BOS
Good 6.6

The sound for the movies did not work at my seat or my wife's seat.

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

Fri, Mar 30
JFK
RAI
15h 40m
Fri, Apr 6
RAI
JFK
25h 20m
$1166
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CKY
CMN
Okay 4.3

Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

CMN
IAD
Mediocre 2.0

They flight was delayed a day on the departure and delayed two days on the return. The airline did not compensate for inconvenience and when I emailed them they did not have any substantive response. The tickets were cheap, but not worth the extra cost in hotels and time. I would highly not recommend this airline.

CMN
YUL
Mediocre 2.0

Not happy

Thu, Mar 29
EWR
RAI
13h 24m
Fri, Apr 6
RAI
EWR
23h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 15
JFK
RAI
20h 40m
Sun, Apr 22
RAI
JFK
23h 05m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
MXP
LIS
Excellent 10.0

Everything smooth!

PRG
LIS
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights.

JFK
LIS
Excellent 8.6

The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front

I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long

BOS
LIS
Good 7.3

Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat.

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

New York to Praia Nelson Mandela Flight Information

Flights Arrive in Praia Nelson Mandela
Flights Depart from New York
Flight Price $783
Distance 3500 miles
Airlines TAP AIR PORTUGAL, Royal Air Maroc
*
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