|August||Best time to beat the crowds with an average 7% drop in price.|
|April||Most popular time to fly with an average 18% increase in price.|
Average price of a round-trip
|$458||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Canada has restricted the entry of most foreign nationals even if they have a valid visitor visa or electronic travel authorization (eTA) until further notice. Travelers are subject to a 14-day mandatory quarantine, provide contact information, monitored themselves for symptoms and check-in within 48 hours of arrival through the ArriveCAN app Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Other than the usher at the check-in desk, all other Air Canada staff were polite and helpful."
Cons: "Usher at check-in desk had terrible communication skills. He had an antagonist tone that set an aggressive tone for those just trying to comply to his directions."
Cons: "They over sold tickets"
Pros: "The flight attendant Kaldon was amazing. He was friendly, professional, and you could tell he loved his job. He truly made the short flight something special."
Cons: "Over an hour delay boarding."
Cons: "Flight was delayed 4 hours"
Pros: "Right on time. No problems boarding"
Cons: "No food/entertainment"
Pros: "It's on time"
Pros: "I liked the newer plane as the head rests were more comfortable with the movable sides."
Pros: "One of the flight attendant saw I needed help holding my second big bag while I was putting my carry on in and she held it for me without me asking and helped me find my seat, it was very stress relieving for me, and I really appreciated that. She was also very nice to everybody."
Cons: "I had a sprite and the amount was very little, I feel like the cups have got smaller. But that's not a big deal"
Pros: "There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service."
Pros: "Flight was on time with easy boarding and exiting"
Cons: "The peddling of food drink and duty free alcohol was not pleasant plus not given with a smile"
Pros: "Early and luggage delivered quickly"
Cons: "The flight was considerably delayed, so that we missed our connection, the airport personnel at Newark sent us all over the place attempting to pass off the problem onto somebody else- even encouraging passengers to go to Montreal and "figure it out from there." Bags were taken off the plane and then put back on...the subsequent flight (the next day) was also delayed, and required half he plane to sprint through Montreal to their connections. It was not worth it. Especially considering I tried to call Air Canada for some of my refund and the number they gave me was a fax line."
Pros: "seamless flight"
Cons: "movie choices were poor"
Cons: "Flight was delayed - no problem. But. Then kept getting delayed til I knew my connecting flight was missed. Talked to gate attandent who could care less. Told me and many others not her problem. Need to talk to someone in Toronto. Fortunately in Toronto they took care of things"
Cons: "All three Air Canada flights that I had to take on this itinerary were late including the 2nd one which was six hours late. Air Canada personnel on this 2nd flight did not do a good job of communicating information to the customers during the delay. Air Canada booked be on a 3rd night that lead me to only get 3 hours sleep in a hotel. AC does not work with the customers when booking flights. they just make changes after the previous flight has left the ground."
Pros: "Flight was good.dela"
Cons: "Delay for both ways"
Cons: "I never received an e-mail to check in, and by the time I remembered (morning of), this resulted in me not having a seat assigned on my ticket. This caused a lot of needless stress, though to Air Canada's credit, they got all those waiting for a seat assignment on board. On my return trip, I did receive an e-mail - luckily, as the flight was overbooked again."
Pros: "Boarding by zones worked efficiently and boarding was quite smooth. Flight was smooth as well."
Cons: "First time flying this airline and I was surprised to see TVs on the plane though they had a smaller selection than other airlines. They made an announcement at the gate before boarding that anyone with a US passport had to complete an info card. I feel that was an inefficient way to collect that information as people who arrived after the announcement did not complete it. The card seemed a bit pointless."
Cons: "The entertainment was non-existent unless you had an Apple device or paid the $10 to rent one for an hour or so. Really disappointing considering other Air Canada flights."
Pros: "Free movies."
Cons: "Delays at the gate going and coming back"
Pros: "I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight."
Cons: "They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane."
Pros: "Great crew. But aircraft had mechanical issues."
Cons: "Stuck on plane for 90 minutes before take off."
Pros: "Really took advantage by jacking the prices on return flight changes caused by their cancellation of outbound due to weather Because I had two one way flights, the changes required for the return flight were my problem"
Cons: "Ripoff 500 and two hours of hold time to get acrewed"
Pros: "flight was smooth and on time."
Cons: "Maple Leaf Lounge at Pearson airport was shabby. We expected a bit more than soup and gherkins, but that's all that was available, except for some dry nacho chips. No electrical outlets. Indifferent staff. Shame on Air Canada! We have visited airport lounges all over the world and this was by far the worst!"
Cons: "the seats were very uncomfortable and didn't recline"
Pros: "Newer plane"
Cons: "Delayed for 4hrs and less than adequate meal voucher for $10 for dinner? Very disappointed and I'm a long time AC customer."
Pros: "Time is way to early and specially When you have to wait inside the plane for 45 minutes because there is traffic for landing that is inconvenience for the passenger."
Cons: "Flight was delayed by 30 min"
Cons: "Very very bad customer service. I was flying to Rome from NYC on Friday night and my flight was cancelled. I was just notified by a text saying that there was a change in my flight. After calling customer service, I was forced to take the afternoon flight on Friday as I had to be in Rome for a wedding on Saturday. Even if I was rushed to the airport (my call with the customer service took place at 12.00 and the flight was after 2.30 hours...) and cancelled all my appointments and had to take special permission to leave from work, I was never offered any upgrades or refunds while at the same time the attitude of the rep was take the change or leave it. At the airport, I called again the customer service to understand better the cancellation policy based on their website and their response was to apply on the website and maybe I would get a little bit of money and they don't offer upgrades for these kind of situations. They indicated that it is up to gate manager to decide for upgrades, which when I tried this approach I was notified that the customer service should have flag me appropriately....I don't really care about the refund or the upgrade as at the end I was able to reach my destination on time; however, it was extremely disappointing to see a whole organization that does not take into consideration their customers time and ignore any descent customer service to them. Simply, never again."
Pros: "Everything was basically on time."
Cons: "Air canada should still give snacks like west jet."
Cons: "Flight got cancelled and no alternative arrangements made Worst thing the guy at front desk did not even announce the cancellation and subsequent impact Poor customer service"
Pros: "The service was excellent. Our flight into Calgary was delayed due to bad weather in Newark so we missed our connecting flight. Because of this, the airline payed for our hotel room and for a portion of our meals. Everyone was so helpful and kind when it came to answering our questions and helping us make our experience an easier one."
Pros: "Everyone was super polite"
Cons: "After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon."
Pros: "Seats were wide and very comfortable"
Pros: "Everything went smoothly. We even landed a good 20 minutes before we were supposed to. Best flight I've been had"
Cons: "Short movie list"
Pros: "We were very impressed with Air Canada and would highly recommend flying with them to any destination!"
Cons: "Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight."
Cons: "Difficult to understand the boarding announcer at the gate, although it may have been a function of poor audio equipment at the airport."
Pros: "Flight was ontime! Attendants were corteous"
Pros: "Staff fun and competent."
Cons: "Staff were overworked, and when did they stop offering a meal on long haul flights? Instead an ala carte system that TOOK FOREVER. Any crummy entertainment. Very disappointing..."
Cons: "would be helpful to set up cabi lights according to destination's time. Also, no socks provided for this long flight."
Pros: "The crew and boarding is always efficient."
Cons: "It is a must to upgrade your seat if traveling longer than 3 hours."
Cons: "Flight overbooked. Told I didn't have a seat until 45 minutes before departure. Staff were rude and unhelpful when tried to ask why i didn't have a seat, No food on flight and generally poor service."
Cons: "We were not allowed to board at EWR for want of Canadian transit visa. KayaK or Vyama never informed us us about this requirement We are Indian nationals. SimIler to us we saw two more families stranded at EWR who have come to catch the same flight.They have all booked this flight through Vyama/Kayak. Two senior citizens"
Cons: "Should offer meal included for a 5 hour flight which such an early check in that most of the airport restaurant were closed"
Pros: "price was good, considering to china it's 13-1/2 hours"
Cons: "seems like the seats are narrower and tighter (fore & aft) then before"
Pros: "Polaris is a great product"
Cons: "Crew still stuck in their old ways and don't deliver personal service, just wait your turn trolley service - when they spend most of the time chatting in the galley!!"
Pros: "Boarding efficient and latest films available. Price excellent."
Cons: "Food ."
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "6 Feb from Newark to Delhi the Tv out of order no one is helping hand in the flight poor service. Only one thing is good that flight is well in time"
Pros: "On time"
Cons: "Never happened"
Pros: "The landing was perfect"
Pros: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."
Pros: "Safe flight"
Pros: "The seat was comfortable (for economy), service pleasant, food nothing special but fine, entertainment good. Boarding was efficient; there was a slight delay due to de-icing, but that's normal"
Cons: "It was impossible to download a boarding pass on either Lufthansa's website or any other (code share with United). Lufthansa gives you a number to call but they are open only 9-5 weekdays; when I called their regular office, I listened to a very annoying message routing for 15 minutes before hanging up. They have to work this out better, though I must say that at the United gate I could print it out easily at the machine, and the staff there was exceptionally helpful"
Pros: "Never been treated so disrespectful and like I was insignificant in allyour life!"
Pros: "Luggage was nowhere to be found for 12 hours. Had to go to the airport to pick up the next day. Luggage tracking web site is useless - it does not get updates at all. Very disappointed."
Pros: "Fast loading and effect attendant"
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Pros: "The staff was very friendly and helpful."
Cons: "The food was OK, the entertainment was left to be desired. The comfort was just ok, but to be expected"
Pros: "They let us know ahead of time so we could arrive later to the airport, and did not have to wait in the airport."
Cons: "- They were very strict about carry-on luggage size, and insisted even after the flight being 3 hours late. My carry-on fit into their overhead compartment just fine. - No food was offered during the 6 hours flight. - Chairs in coach are uncomfortable for long flights (same as some other airlines I've flown with). Feet or head rest could be nice additions that don't require much additional space per passenger."
Pros: "Boarding on time"
Cons: "Headphone jack was broken Beer on the first flight was free, on the return cost 7 dollars"
Pros: "Smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Cons: "Delayed, No food"
Pros: "Staff excellent"
Cons: "Everything else, space restrictive"
Pros: "Seats where ok and they gave beverage"
Cons: "Literally no leg room space"
Pros: "Great crew and smooth flight overall"
Cons: "Seats seem to be getting smaller"
Pros: "Dependable, fast, clean"
Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."
Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."
Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."
Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"
Pros: "Movies on-demand over WIFI from smart phone using the United app. Friendly staff. Flight left late but landed on-time."
Cons: "Older airplane. In-seat entertainment not working (technical issue). Dinner was disappointing - one piece of chicken had an off taste, and the salad (quinoa?) had an odd mix of flavors."
Cons: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
Pros: "United made this a very comfortable flight! Boarding was quick, flight attendants (especially Adrian!) were very kind and went out of their way to make sure passengers were comfortable. I will definitely fly United for future international flights!"
Cons: "Lunch served before 11am EST, right after snack and drink service."
Pros: "I love the check in process!! You go to a kiosk and print your boarding pass and luggage tag and then just go and hand in your bag to an agent. Soooo easy. Then no ones in line forever. I was very impressed with the little extra amount of leg space that is not always on most planes. The flight wasn't very full and the crew was kind and generous with a couple of us wanting to switch our seats around. The tvs in the back of the headrest definitely kept me occupied watching New Girl. Overall, I was very comfortable and got to my destination without getting upset or angry once...which can't be said for all airlines."
Cons: "The security line for united in Newark was RIDICULOUS! It didn't take very long to get through...maybe 30-45 minutes (which I planned for) but the line snaked through two floors and wrapped through the check in area. It just looked incredibly daunting. But I realize that there isn't really much that can be done about that!"
Pros: "Customer service at Dulles was helpful"
Cons: "My trip was jacked up on both ends, starting with cancelled flight at 11 p.m. the night before, phone calls to United to change flights on the way out, and then maintenance on the way back home, which caused me to miss my connection in Dulles. Horrible accommodations, bad replacement flights, baggage service in Syracuse was dishonest and apathetic. All around bad."
Pros: "Super fast boarding and flight. Actually arrived an hour ahead of schedule"
Pros: "Friendly service"
Cons: "United did not inform me original flight was cancelled. Kayak did Seats are cramped"
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."
Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."
Cons: "Free wifi access"
Pros: "Flight attendants we good."
Cons: "It took 6 hours to get from Newark to Tampa, had to detour to refuel.. The weather on the ground seems decent but we were in so much turbulence for so long people were vomiting!! Worst flight experience ever and the pilot, thank God for his experience, was a bit sarcastic and said he wouldn't apologize for the bad experience bc it wasn't his fault."
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."
Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Pros: "Tight seating funky food"
Pros: "I was such bit cold on the flight. Other than that it was great"
Pros: "Late flight meant service was hurried and sub-par United's movies are pretty good actually"
Cons: "Flight was late and I missed my connecting flight"
Pros: "Flight West went without a hitch. (Compared to hortible flight east two weeks prior)"
Pros: "On time, food"
Cons: "Much less space then on a flight to US"
Pros: "Great flight attendant"
Pros: "Plane was not crowded. Less claustrophobic. Bathrooms clean."
Cons: "Sound system. The PA blasting through ear phones is annoying."