Daily cleaning, installation of cabin HEPA filters on flights from New York to Puerto Plata
|September||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$422||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue and United Airlines have all waived their change and cancellation fees on flights from New York to Puerto Plata. Confirm policies on booking site.
|Flights to Puerto Plata||3h 42m|
The cheapest ticket to Puerto Plata from New York found in the last 72 hours was $183 one-way, and $330 round-trip. The most popular route is from New York to Puerto Plata, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $183.
United Airlines flies most frequently to Puerto Plata from New York.
The Dominican Republic has reopened its air borders.
From September 15, travelers no longer need to provide a negative PCR or COVID-19 test upon arrival. Instead, airports will administer a quick, aleatory breath test to between 3% and 10% of passengers, and all those who present symptoms, upon arrival. All passengers will also need to perform a temperature check.
Travelers will be required to fill out and submit a Traveler’s Health Affidavit. Through this form, passengers declare they have not felt any COVID-19 related symptoms in the last 72 hours and provide contact details for the next 30 days
Travelers who present symptoms or whose test results are positive will be isolated and attended at authorized locations.
There are currently 46,877 active cases of COVID-19 diagnosed in DO and 2,432 deaths as of Jan 17 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Puerto Plata.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Plata is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Plata with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Plata up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was good and the seat was ok"
Cons: "More Movies"
Cons: "There were not enough agents to help with the kiosks and of course there were problems with the kiosks."
Pros: "That we got there safe"
Cons: "The flight was delayed because of an coffee maker"
Pros: "The entertainment was what I like most! Many other airlines do not offer this option or when they offer they charge you for it... jet Bleu has good entreteniment and free!"
Cons: "The boarding was not well organised and there was not enough space for hand lugged."
Cons: "I was flying back to the US from India. When I landed at JFK I founded out my flight was cancelled. Flight was cancelled due to weather and the next flight was not until the next day. I stayed at the airport for 24 hours. Was told that no hotel will be provided."
Cons: "Flight departed 2 hrs late. No jet blue personnel were at the gate for hours, and offered no assistance with connections or alternate arrangements. Never had such a poor experience."
Pros: "So comfortable"
Cons: "The food on board could be better"
Pros: "Fly-fi！Free wi-fi on the airplane"
Cons: "no food，5.5hours ，only water and snacks"
Cons: "Tv, internet did not work majority of the flight, air was not that high."
Cons: "They information re the baggage was incorrect"
Pros: "EVERY THING"
Pros: "The seats are wide with leg room, even on a center seat."
Cons: "Couldn't check in online, or at a kiosk, because my reservation couldn't be found. Of course, I did have one, and it took going to a counter to get it straightened out, but only after a loooong wait and then barely making it to the gate in time for boarding. Before a 90-minute delay."
Pros: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Loved the free Direct TV. Perfect for longer flights. Chose no food"
Cons: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Crew didn't enforce the 'upright & locked' in row ahead at landing"
Cons: "Even though the flight was delayed, and I had over an hour before take off, I was not permitted to board. In times past, I have flown American Airlines with no issues, JetBlue was extremely unaccommodating."
Cons: "We had mechanical problems prior to take off. Our flight was delayed for a couple of hours. Once inside the aircraft, we were kept there for an additional 2 1/2 hours before take off. We landed in Fort Lauderdale 5 hours later than the scheduled time. We got home at 5:00 AM. Unexeptable!!!!!!"
Pros: "Staff was friendly, courteous, and helpful."
Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."
Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."
Cons: "Flight delayed 3 hrs....they didn't even apologise or explain why."
Pros: "The seats. The Wi-FI. The price of ticket."
Cons: "The delays. No notice. Boarding delayed by 45 minutes. 20 more in bay after doors shut. "We are in 20th position for take-off. Another hour. Arr over 2 hrs. Late. Attendents disappeared for a few hours. Sad."
Cons: "I have never had so much trouble with a website/app as with JetBlue for this trip. Checking in was super stressful, since it was a short layover and I had to go through customs. There were few employees to help when I couldn't print my boarding pass, and when I handed my already checked bag off (it was checked through) without a boarding pass the JetBlue employee was extremely passive aggressive and acted like it was somehow my fault I hadn't been able to get it printed and there had been no one around to ask. The flight crew was highly professional and the flight was good, but I was pretty disappointed by customer service on the ground."
Pros: "More legroom, free wifi, free entertainment choices, unlimited drinks & snacks, on-time and efficient"
Cons: "1) Boarding process was not clear on the ticket or anywhere (really not a big deal). 2) When reading about perks and restrictions after we bought tickets, the company mentions certain "classes" of tickets..i.e. "Blue", "Blue Plus" and "Blue Flex" but since I had already bought our tickets, I had no idea which type of fare we bought, since Jet Blue does not provide that information on your ticket information once purchased."
Cons: "Tv didn't work"
Cons: "It's a shame there are so few options for travel to the caribbean from NYC these days. These carriers are charging entirely too much for a very average experience!!!!"
Pros: "The check in process with Jet Blue is always seamless and quick. Great communication. I enjoyed the free wi-fi and under-the-seat outlets. Also love how refreshments are available to grab at anytime."
Cons: "The sound on the movies, etc. is terrible! And half the time the screens don't work."
Pros: "The people who worked there were professional. The other passengers were nice."
Cons: "The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head. And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully. I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray. Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve."
Pros: "I enjoyed the movie when it was on! I enjoyed the leg room as well! The plane was nice and new and I felt safe!"
Cons: "The flight was delayed, and I tried to switch flights to get on with my family since the flight was delayed and they wanted to charge me $600. The flight was cold so I purchased a blanket."
Pros: "Under seat outlets for the win."
Cons: "I was all good for an hour into my cross country flight when another passenger randomly took an empty seat in my row. I almost had the traveler's dream: an entire row to stretch out across!"
Cons: "Had to pay for snacks and blanket, which is ridiculous. Very disappointed."
Pros: "Flight was fine, once it departed."
Cons: "I arrived at JFK after 24 hours of travel from Myanmar. My JetBlue flight was delayed 5-1/4 hours. The delay was devastating."
Pros: "Free Wi-fi"
Cons: "Delayed multiple times and a major gate change, then sat on runway awaiting takeoff for 30+ mins."
Pros: "One pass through the aisle with drink and snack Never again"
Pros: "Nice leg room"
Pros: "Kind crew member."
Pros: "Flight was so delayed car rental was closed seats did not recline therefore quite uncomfortable..."
Cons: "Todo muy bien"
Pros: "Very good price. Very good cabin. Very good crew."
Cons: "No free blankets. Snacks were not appropriate for a 5 to 6 hours flight."
Pros: "The tvs are nice. The selection of snacks the one time they came around was good. I also liked the phone charger ports."
Cons: "They only came around once on our 6 hour trip to offer snacks and drinks. I think a second round should have happened. Also our plane came into the wrong terminal so we had to walk over 20 minutes to the different terminal to get our luggage. They didn't really explain how to do that."
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Cons: "Overheard some of the crew members talking bad and/or making fun of a passenger...in front of other passengers! Also the movies were old."
Pros: "The flight was one of the best domestic flights I have ever taken. Amazingly helpful and courteous cabin crew, excellent customer service, great add-ons like free wifi and snacks. I think I will only be taking jet blue now, especially if the price remains somewhat similar to other carriers. It is simply the best."
Pros: "Nice staff, loved free wifi and tv streaming"
Cons: "Was 1hr late to arrive due to weather"
Cons: "Too cold and noxious fumes prior to take-off which was delayed nearly 2 hours."
Pros: "The snacks were fresh"
Cons: "Several delays, long wait time AFTER we were COMPLETELY boarded, non-communication between staff & passengers regarding WHY we sat on plane for at LEAST an HOUR after boarding, and flight personnel not double checking to make sure that all passengers had something to drink after the snacks were given. JetBlue needs to get it together!!! I will DEFINITELY avoid them in the future!!"
Cons: "3 hour delay"
Pros: "Comfortable seats. Good selection of movies."
Cons: "The crew was rather lazy. It was a long flight. Came through once to offer snacks and drinks then back again immediately to pick up trash when u just received your snacks. Then never offered water or additional items for rest of flight. Of 3 flight atttendants they sent one person to do the final cleanup while others stood around. Waited at gate after boarding for almost 2 hours so the catering truck could replenish the plane so u would think they could be more hospitable since our flight was not full."
Pros: "How expedite everything was and how helpful the aa personnel at the airport were. Flight attendants were efficient and friendly."
Pros: "The plane was new and very comfortable. Service fair."
Cons: "The food was horrid."
Pros: "flight attendants were great."
Cons: "The shared screens."
Cons: "Seats are not designed for long haul flights"
Pros: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"
Cons: "Waited 2 hours for take off."
Pros: "Got to Paris. Crew was nice."
Cons: "Very tight seats that had minimal room to sleep. My knees hit the seat in front of me when sitting upright"
Cons: "FLIGHT DELAYED 3 hours, miserable uncomfortable plane- awful wines (grape juice) and not entertainment in flight-"
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Pros: "Great food and movie selection - awesome distraction from my usual flight anxiety."
Pros: "fly was on time, good service, food and entertainment."
Pros: "nothing since I didnt fly finnair"
Cons: "I did not like anything since both flight to and from was with airlines I actively decided i didnt want to fly with"
Cons: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"
Cons: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"
Cons: "The flight company's got changed to AA from Iberia but didn't get any email from Kayak. Send an email next time please."
Pros: "The crew was pleasant and I was able to sleep."
Cons: "I didn't like having retro entertainment with no options."
Cons: "Could not buy snacks"
Cons: "They were not honest with the information given by stewardesses"
Pros: "My business class flight"
Pros: "Economy seats were comfy Free movies"
Pros: "it was an american airline flight. good trip"
Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."
Pros: "The cabin crew were absolutely outstanding."
Cons: "There was no phone charger at the seat."
Pros: "The pilot was amazing!"
Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"
Pros: "Movies, wine"
Cons: "When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again."
Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
Pros: "Constantly good AA service"
Cons: "The chairs have to be better for a 7h flight"
Pros: "Very smooth flight with excellent crew!"
Cons: "There were no individual monitors at the seats."
Cons: "I paid $150 extra for 2 exit row seats thinking we could use the extra room on the long flight. Unfortunately, the exit row space was cut off by and smaller than a normal row! Our legs were extremely cramped by the time we got to Rome. We had no overhead storage, which was already small, so we had to put our carry-ons multiple rows behind us -- which made exiting the plane a pain. There wasn't any personal entertainment systems, just one tv per section. The food was sub par. The crew was nice enough, but I'll NEVER take American Airlines internationally again."
Pros: "The plane left on time and the flight crew were very courteous."
Cons: "Seats were hard and to close and not enough leg room. We had a new Airbus on an AA flight from San Francisco to Dallas that had wider seats that were softer and enough leg room. That was a great plane. There was no personal entertainment. Only one big screen coming out of the ceiling and playing a children's movie. Did not listen to it."
Pros: "Direct flight, convenient schedule"
Cons: "Ground delay at JFK, no personal entertainment system"
Pros: "It was five star all the way."
Pros: "It didn't crash"
Cons: "3 hour delay in take off and landing, malfunctioning door not weather caused the delay Moved to other gate and plane with blasts of cold air on passengers Stood on plane after landing Stood on bus waiting to be driven to exit point in terminal Missed the train that I had ticket for, bought online, so I lost the money and lost the day planned around the train schedule (plane was supposed to arrive at 7:10 and it landed after 10:00. I moved as quickly as possible through all stages, with no checked bags, cash in hand, but I missed a 12:30 train and failed to meet the guide lined up to meet me"
Pros: "Comfortable seating considering economy. Food decent."
Cons: "2 hour delay due to no captain available. Told us about it when we were supposed to be boarding."
Pros: "I have never felt so smushed in to a space for so long."
Cons: "Space between the seats"
Pros: "Crew were very nice and efficient"
Pros: "nice crew"
Cons: "no entertainment system. Even their in flight radio got messed up. seats were uncomfortable."
Pros: "Crew was very nice."
Cons: "All was fine would be nice to have individual screens but that is minor"
Pros: "Smallest transatlantic plane ever! Too mich tirbulence for a plane this small on its way to Europe. I was expecting to be on Finnair and was on some crappy American Airline plane that just arrives to NY from Miami. Worst flight ever."
Pros: "It started with a unclear check-in process, proceeded with a multi-hour delayed flight with several reasons given for each return back to gate. Ended with us getting off the plane 4 hours after we were originally due to take off, a further hour delay before they said we could board again but then midway through that boarding we were told the flight was cancelled and no hotels were available and we'd need to return to check-in area to find out next steps. All this with our exhausted 4-year olds. Ended with us leaving the airport at 3 am. I truly never wish to fly American Airlines again."
Cons: "Check-in, communication, the plane (I can't recall the last time we flew in a 757 plane (3 and 3 in each row) with no TVs for a transatlantic flight! Finally the multi delays ending with a cancelled flight with no alternate flight immediately offered to all."
Cons: "The movies were watched were old movies; they could be updated."
Pros: "The initial price. Difficult flight."
Cons: "I did not get what I paid for and check in took two hours to figure out. I bought tickets on Kayak through Justfly.com for a Finnair flight and added an American Airlines (affiliate) frequent flyer number.and reserved my seats early.as I usually do and everything was confirmed by Justfly.com. No problems, right? I did not receive a check in notification. I used the Finnair trip number on my email but it said there was no flight found. I could not initially get hold of Just fly.com. when I did, they said I had to check in through American Airlines. That didn't work initially either. After getting a new trip number I was able to check in but our seats were changed and it was a red eye. When trying to get seats I noticed there are very few seats left. The seats I had selected were now open and would coat another $120 plus. I couldn't even get those. We wound up with some exit seats which seemed fine until my wife couldn't recline her seat. It was uncomfortable for both of us because she had to use my legs to prop hers onto. Im still on vacation so I haven't contacted American for a refund yet."
Pros: "Can't much think of anything. Gave the crew a break with the 'ok' only because I'm pretty sure none of this is their fault. They still smiled their way through this s*** assignment."
Cons: "We were assigned a Boeing 767. The seats were barely comfortable, even though I paid $129 to get "up to 6" more legroom" and snagged a bulkhead seat. (Is it me or do you want to start a revolution when you are just on the other side of the curtain where those on the other side are being served champagne, have large tv screens and fully reclining sleeper beds?). The food mediocre/unremarkable but heh, it's an airplane , the crew ok but uniforms dated and drab. The real letdown was the entertainment system. Or I shoudld say lack thereof. I was psyched that the seat was designated as having a charger. Yeah, if I'm carrying my car charger with me! Yikes!!! So, strike one. Then, NO ON DEMAND service of any kind, since this plane is not equipped with wifi, which would have given us the ability to watch on an iPad or other device. Strike two. And THEN, when you think, no this can't get worse, there are a strong of three 2ND RATE movies shown back to back. No choice, no watch when you want, in other words, no ON DEMAND. Oh, and did I mention the really really REALLY old pull-out remote control with a credit card phone on the flip side? STRIKE THREE! This was a Finnair booking through Kayak, but on an American Airlines code share. The gate at JFK was changed no less than 4 times, the final time, one hour before departure, from Gate 14 to Gate 45. Good thing I had left myself plenty of extra time! The check-in process at Finnair counter no less than a nightmare. Stood in line for 30 minutes, then told we had to go to "Line 1" and use one of the kiosks to print our boarding passes (we checked in online but were not given phone-board passes) and check our bags. This area was nothing short of pandemonium with agents yelling at us to form straight lines. Many of the kiosks were not working not working and there were not enough agents to help the throngs."
Pros: "Finally taking off"
Cons: "Will probably never fly out of JFK again-4 hour delay, poor communication from airport staff, 4 Gate changes you name it. Absolutely painful"
Pros: "Seats were okay. Only one hour flight comfortable. Good for the money."
Cons: "Walking up and down to get on/off the plane (small plane)"
Pros: "The flight was delayed 5 hours. We were late for our tour in Ireland!"
Pros: "The t was a nonstop"
Cons: "Old plane! No wifi, no ind TVs. Drinks are $8! Plus it was a code share with American so poorer service and no blueberry juice. I would not chose this flight again."
Pros: "We lost a full day with delays using american airlines /finair when flying to dublin. Their "free" sandwiches to hold us over is embarasssing. We then missed our plane because finair informes us after waiting online we needed to go to another terminal to check bags at american airline. That was not initially told to us and now we are spending over $1000 so we can fly tomorrow plus hotel room. It also affected a business trip to vegas which i needed to cancel. My experience was terrible with finair and american airlines with terrible customer support at the airport. Amazing how we need to pay another 1000 for terrible communication."
Cons: "Lack of communication from airlines Delays Forced to pay a return flight fee plus hotel fee due to finair inabilityty to communicate and direct customers to right terminal."
Pros: "Upgrade to economy plus"
Pros: "Stroopwaffles, TVs"
Cons: "They made me check my bag which was ridiculous. It’s been on numerous flights and was smaller than any other bag in the overhead bins"
Pros: "The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that."
Cons: "Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same."
Pros: "The transportation..."
Cons: "There's absolutely no leg room it's the smallest amount of room I have ever experienced on a plane - even the first class is eh - mediocre at best. I am slim and fit and I had very little to no room. Consider someone overweight and they would have to buy 2 seats... united is definitely not my favorite airline..."
Pros: "I like the United app for ease of checkin"
Cons: "Flying itself is a terrible experience. Cramped seats, food is nonexistent, no wifi"
Pros: "it was very comfortable"
Pros: "Food and in flight service"
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "A very smooth ride"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "everything else was good. I also liked how they were so informative of our flight, I also liked the foot space,"
Cons: "the seats, didnt recline enough, I had such a neck pain after flight"
Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."
Cons: "Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags."
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Pros: "Friendly and attentive staff."
Cons: "While people were waiting on delay their was no effort made to get people seat locations. When time to board their was a line of 30 people getting new seat location before they could board the plane. A seat location I had for 3 months and checked in Ft. Myers 8 hours earlier was occupied so I was told very rudely to get in line behind 30 people to get new seat location. It took over an hour to board plane before take off. There was non English speaking customers who received no help boarding plane finding seats because crew was laughing joking with other passenger. They tried to put a non English speaking passenger in exit row. I paid $25 to check a bag to find passengers getting free bag checking at gate."
Pros: "Was a good flight, quick and direct. Crew was polite and friendly."
Cons: "Too many people crammed into the space; same as most other flights though."
Pros: "A little better"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Nothing out of the common."
Cons: "WiFi never worked. And again... Uncomfortable."
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "Boarded plane to find out that there was no crew available. Got off and were told to wait for further instructions. Three more delays until finally leaving 3 hours late. Was told at one point we could try to get on another flight on standby. Went immediately to gate but told they had already closed the doors. Very frustrated with United management."
Pros: "Very professional crew"
Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."
Pros: "Great customer service and free movies,"
Cons: "My luggage was opened in belive in lima, few things missing."
Pros: "Friendly helpful courteous"
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Very polite, upbeat crew"
Cons: "Newark airport a mess!"
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Pros: "I liked the snack waffle the crew gave during flight. Taste real good."
Cons: "I was too cramped in my seat."
Pros: "The crew was wonderful and accommodating for a mother traveling with 2 minor children"
Cons: "Absolutely no space on this plane. The least amount of leg room and seat room I've ever experienced."
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Pros: "The boarding process was on time."
Cons: "This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me."
Cons: "Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United."
Pros: "The flight attendants were very pleasant."
Pros: "On time arrival."
Cons: "Turbulent Flight"
Pros: "I had two seats to myself because it was a small flight. I was able to sleep most of the flight"
Cons: "Never took second flight it was canceled. I was very upset"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Airlines flying from New York to Puerto Plata have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Puerto Plata
Masks required on board, masks provided on flights from New York to Puerto Plata
Social distancing seating
Middle seats unavailable to book on flights from New York to Puerto Plata
Testing for antibodies, testing for symptoms for flights from New York to Puerto Plata
Waiving of change fees. Search flexible flights from New York to Puerto Plata