Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from New York to San José
Low season |
August | Best time to beat the crowds with an average 23% drop in price. |
---|---|---|
High season |
December | Most popular time to fly with an average 39% increase in price. |
Average price round-trip |
$410 | (avg. price over the last 2 weeks) |
Good deal round-trip |
$334 | or less |
Good deal one-way |
$154 | or less |
United Airlines, American Airlines and JetBlue have all waived their change and cancellation fees on flights from New York to San José. Confirm policies on booking site.
Entry restrictions
Costa Rica has allowed all countries in the world to enter by air.
Entry requirements
Travelers must complete the digital Health Pass 48 hours before boarding.
Travelers must have a travel insurance with coverage of COVID-19 treatment and accommodation costs. Check Visit Costa Rica website for more details.
Costa Rica has eased their travel regulations and removed the requirement of RT-PCR tests for the detection of the coronavirus.
All other info
Expired residence permits (DIMEX) with category “permanente" are extended until 11 January 2021, with categories “temporales" and “especiales" which expired after 18 December 2019 are extended until 11 January 2021 and with category “estancias" which expired after 17 March 2020 are extended until 12 February 2021.
For information on visas, refer to the General Directorate of Migration and Foreigners.
There are currently 24,442 active cases of COVID-19 diagnosed in CR and 2,800 deaths as of Mar 1 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 5h 27m, covering a distance of 2215 miles.
There are 40 (nonstop) flights between New York and San José per week, averaging 5 per day.
In the past 3 days, the cheapest one-way tickets were found on Volaris Costa Rica ($59) and Spirit Airlines ($64), and the lowest round-trip tickets have been found on Volaris Costa Rica ($154) and Spirit Airlines ($178).
Yes.
United Airlines (3 times daily) is the most frequent flyer on this route.
From New York to San José, Saturday is the cheapest day to fly on average and Friday is the most expensive. Flying from San José back to New York , the best deals are generally found on Tuesday, with Sunday being the most expensive.
When flying out of New York you will be using one of these airports: New York LaGuardia, Newark or New York John F Kennedy Intl. You will be landing at San José Juan Santamaria Intl, also known as San José Airport.
To get some work done before your flight takes off, consider renting one of the 8 Jabbrrbox pods that are in Terminal B of LaGuardia Airport. These soundproof pods provide travelers with access to Wi-Fi, information regarding their flight, and maps of the airport’s terminals. Prices start at 15 USD for 30m.
Ruby Tuesday can be found in the A3 Rotunda of Newark Liberty International Airport and serves a selection of burgers, sandwiches, and salads. Creperie Juliette is placed in Terminal C and has a French-inspired menu. For to-go options, head to either the Subway or Starbucks in Terminal B.
There is a public bus stop that is one block from Juan Santamaria International Airport and will take you directly to downtown San Jose in approximately 35m. One-way tickets are 600 CRC (approximately 1 USD), and the American dollar can be used to make purchases on the bus.
To stay somewhere casual and affordable, book a room at the Hotel Mango, which is less than a 10m drive from Juan Santamaria International Airport and an 8m drive from the Juan Santamaria Park. The Hampton Inn & Suites by Hilton is a modern option that is only a 5m drive from the airport and a 9m drive from the popular Museo Historico Cultural Juan Santamaria.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to San José.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San José from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San José with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San José from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Better food."
Pros: "Very helpful, very considerate."
Cons: "Better ventilation, less announcements."
Pros: "nothing"
Cons: "schedule, food, personal so bad"
Pros: "Perfect"
Cons: "Perfect"
Pros: "Staff was amazing"
Cons: "Nothing"
Pros: "N/A"
Cons: "N/A"
Cons: "No WiFi. Old plane"
Pros: "It was good. People were accommodating."
Pros: "Loved the variety of food offered, amount of legroom"
Cons: "Was awake, just completely skipped over by attendant for drinks"
Pros: "JetBlue is always consistently good."
Cons: "Nothing."
Cons: "Wifi didn't work"
Pros: "Arrived on time"
Cons: "There were no problems"
Pros: "I love jettblue"
Pros: "Everything"
Cons: "It was All Good..."
Pros: "prompt, courteous and very professional"
Pros: "JetBlue staff did keep us updated on the delay."
Cons: "I was second person in group C for boarding and they get checked my bag when there were plenty of people behind me in the last 2 groups."
Cons: "At least 3 distinct delays before takeoff. An absolute fiesta"
Cons: "Delay"
Pros: "Everything was perfect for me I will definitely fly with JetBlue again and recommend JetBlue to all my friends and family and more"
Pros: "Everything"
Cons: "Noise"
Pros: "Everything was on time"
Cons: "Flight from Boston to salt lake City was delayed by more than an hour"
Cons: "I believed that animals should not travel with people I had to switch seat with someone because I m extremely allergic to cats. So I had to seat in the back of plane to avoid a health problem. I think if people have the need to take their pets with them they should have a designated area. Not everyone love or like animals. Thank you"
Cons: "have hearing aids and could not figureout how to turn on CC"
Pros: "Departure timing, Seat comfort, and cleanest .đ"
Pros: "Attention"
Cons: "None"
Pros: "Timely and they were able to serve me despite rain delays"
Cons: "I paid for a ticket and it was stated on Kayak that I would have 2 carryon and one check free to me. When I got there I had to pay twice for my checked luggage"
Pros: "Every service is great"
Cons: "There is nothing not to like"
Pros: "Good set & personable staff"
Cons: "Delay in taking off"
Pros: "excelente"
Pros: "All went smoothly"
Cons: "Nothing"
Pros: "The system was down at my seat. No wifi"
Pros: "Plenty of legroom and I am 6 foot tall. Nonstop from Newark to Fort Myers Florida, on time."
Pros: "Jetblue has consistently provided a great package. From efficiency, cleanliness and employee helpfulness. I trulyblu enjoy flying with them."
Cons: "Jetblue's concourse @ EWR could use a little love. But then again, I feel the entire airport could use some love...."
Cons: "Great"
Pros: "We were able to get off the plane quickly"
Cons: "Heavy delay without accommodated hotel and food"
Pros: "Everything went very smoothly and quickly"
Pros: "Great flight, excellent service. However, no recliner, seats were torn, could be updated and console for remote was dirty."
Cons: "Appearance, comfort."
Cons: "Delays, just got married and have to make a flight to costs Rica for honeymoon. Currently sitting on mco runway, still for 20 min without explanation. Cutting it close to make our flight to Costa Rica."
Pros: "Everything was perfect."
Cons: "n/a"
Pros: "The Dunkin Donuts coffee"
Pros: "Everything's my"
Cons: "Nothing to complain about"
Pros: "From boarding to arrival the experience was very good."
Pros: "Extra legroom"
Pros: "Friendly staff"
Cons: "Delayed departure from Newark which can only be described as a pit. Major overhaul needed to improve facilities."
Pros: "Me encantó la gentileza de enviar correos electrónicos para mantenerme informada."
Cons: "Nothing"
Cons: "Everything was great"
Pros: "The Punctuality"
Cons: "No comments"
Pros: "Na"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Cons: "The airline forced my wife to check her carry on AND THEN LOST IT."
Cons: "Maybe less cold the temperature."
Pros: "Nothing"
Cons: "Everything"
Pros: "Comfy seats"
Cons: "Compliance with departure times"
Pros: "Everything"
Cons: "No earphones for hearing the movies"
Pros: "Comfortable seats"
Cons: "Limited movie selection"
Pros: "Na"
Cons: "Na"
Pros: "Movies"
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "Copa was a great airline"
Cons: "The Panama airport was horrible! Was so hot and uncomfortable there was no air condition and no where to sit ! I will think twice before going through that airport!"
Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"
Pros: "The attention with Copa Airlines was great"
Pros: "Excellent!!!"
Pros: "Take off on time"
Pros: "Took off on time"
Cons: "Everything was OK"
Cons: "No entertainment."
Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"
Cons: "I had to keep my backpack in front under the seat. They should not allow heavy carry on's"
Cons: "Premium seating not a good buy."
Cons: "They canceled it."
Pros: "nothing"
Cons: "almost everything time plane no space long flying time long lines"
Pros: "technology and movie/entertainment selection. plus drinks were included"
Pros: "On time."
Cons: "They should load plane from back to front. You wouldn’t have the congestion of people in the isle while you trying to get to the back of the plane. Just my opinion. Load first class. Then load the back of the plane first."
Pros: "We actually arrived earlier than schedule. Very impressed."
Pros: "N/A"
Cons: "No air conditioning, small gates, too crowded."
Cons: "El aeropuerto internacional de Panama es sencillamente horrible y extremadamente caro y ni siquiera wifi free hay para los pasajeros que como yo tenemos que hacer escala. La señal para llamar por teléfono usando mi propia proveedor. Es un aeropuerto del siglo pasado que ya es hora COPA que tiene su centro de operaciones pongan de su parte para hacer más placentero la estadía en ese aeropuerto; aeropuertos como el CR o el de Bogotá no más sale uno del avión y hay excelente wifi que le permite a uno estar en contacto con la familia."
Pros: "The aireplane in clean. And the people ver y gently"
Cons: "Board not very organized"
Cons: "Ustedes cambiaron las fechas de nuestra reserva. Se hizo para el 9 de agosto. Y nosotros la pedimos para el 9 de julio. Cuando llamamos a cambiarla, salía más caro que comprar otro tiquete ida y vuelta. Yo tuve que comprar un tiquete por otra aerolínea para regresar de Nueva York a Medellín."
Pros: "No delays on departure. Smooth boarding process"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Cons: "Never answered the numbers I called when I got to the airport ended up having to rent with another company"
Pros: "Courteous staff, everything was on time, and the free meal and drinks (including alcohol) is a refreshing throwback to the old days."
Cons: "I already wrote this in their customer feedback, and I haven't gotten a response."
Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."
Cons: "Touch screen didn't work"
Pros: "The plane was clean and comfortable.With good choice of entertainment."
Cons: "There needs to be more translation to English."
Pros: "everything was fine"
Cons: "Flights were delayed"
Pros: "Staffs were so kind and professional."
Pros: "EVERYTHING"
Cons: "NOTHING"
Cons: "Me dañaron una maleta y ya puse el reclamo"
Pros: "Everything"
Cons: "Subieron la temperatura al aire acondicionado, hacia calor."
Pros: "On time and friendly staff."
Cons: "I was sitting next to the window and it was pretty hot. The air was not really working."
Pros: "love you guys!"
Pros: "Inability to move up seat given 6’0 height and several available."
Cons: "Worst turbulence ever."
Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."
Cons: "Seat was very hard and uncomfortable"
Pros: "Comfy seat, great entertainment options"
Cons: "Delays"
Pros: "The steward was super friendly."
Pros: "Tight seats"
Cons: "More accurate notifications of flights"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Cons: "Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience."
Cons: "We had 3:10h delayed..."
Cons: "All Excellent"
Pros: "Скорость"
Cons: "Сиденья хуйня"
Cons: "My luggage was delayed. I received it the day after"
Pros: "Arrived on time"
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Pros: "Service top notch"
Pros: "Smooth ride, checked in online, electronic boarding pass, going through security - a breeze. Was little apprehensive because I heard bad things about AA - my 1st experience was good."
Cons: "New cheap fare is honestly offensive trash."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "On time and arrived early!"
Pros: "The fly departed on time"
Pros: "Bad weather came in n I was rerouted on Time"
Cons: "The seats were very uncomfortable"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."
Pros: "It was on time boarding and landing"
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "No priority boarding for people with babies and toddlers"
Pros: "Nothing"
Cons: "It's AA, never again"
Cons: "Everything"
Pros: "It is good"
Pros: "This time every thing excellent"
Cons: "No tv on seat. Those dumb comedy tv show"
Cons: "Entertainment was boring"
Pros: "Left on time!"
Cons: "No peanut options for gluten free customers"
Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."
Cons: "Good service ! Window seat!"
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "On time"
Cons: "Delay!!"
Pros: "I believe that a cup of juice and small coffee cookie only its unacceptable. Not even coffee is lame"
Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."
Pros: "Rosa was great at handeling a pushy, borderline rude customer. I couldn't handle that kind of stressful job."
Cons: "Anticipating that I wasn't going to be able to get on the standby after missing the connection from Boston due to equipment failure. I had a shuttle booked in Charlotte and may have missed that too. It was already a 12 hr. travel day and I was dreading it being longer."
Cons: "Overall attitude, more co concerned about making a buck instead of making customers happy"
Cons: "The seats are way too small."
Cons: "Did not allow me to sit in the location I had been assigned."
Pros: "On time and smooth"
Pros: "Everything was very smooth-uneventful"
Cons: "Food"
Pros: "Inflight movies"
Cons: "None"
Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"
Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"
Cons: "No screens in the seats. Food options are the usual limited fair"
Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."
Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"
Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."
Cons: "Fligh delay."
Pros: "I was allowed to get off the aircraft to collect a bag I left behind"
Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."
Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."
Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"
Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"
Pros: "Nothing"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."
Pros: "Free movies and TV shows between Newark and Houston"
Cons: "That the first checked bag is not complimentary."
Cons: "I felt like tuna in a can."
Pros: "it was very comfortable"
Pros: "Nothing in particular"
Cons: "Uneventful"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "A very smooth ride"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "The girls at boarding area watched Tucker while I had to go back to the security area to get bracelets that I had forgotten they treated him like a king"
Cons: "The mixed snacks were horrible."
Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Pros: "The boarding process was on time."
Cons: "N/A"
Pros: "That you provided a direct flight"
Cons: "I purchased my tickets on 10/30/2015 for an aisle seat. I check in the day before and no seat assignment, get to the kiosk and no seat assignment. I see the agent at the gate and she gives me a middle seat, I complained and she gave me an aisle seat. I get to my seat and someone is sitting in that seat, I go back to the front of the plane and wait to be assigned to another seat. The agent said they changed the plane that's why everyone lost seat assignments, 6 out of the 8 people that all booked together sat in their assigned seats. Never fly with them again."
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Cons: "They had us wait in the runway for almost an hour not good when you have arrived airport not organozed"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Not to crowded"
Pros: "Peaceful"
Cons: "Delayed for electrical problems. Not enough food on board. Squeaky seats."
Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."
Pros: "Boarding was quick and ground staff was respecrful"
Cons: "Seats are way too small and I am only 5ft 7 inches short."
Cons: "Take off delayed due to traffic"
Cons: "See above"
Cons: "The delays"
Pros: "On time!"
Cons: "No complaints"
Pros: "Nothing stood out"
Cons: "Late departure once again"
Pros: "Great service. Very comfortable seats!"
Pros: "The cost."
Cons: "Attendants didn't know how to work Directv sets so no one on plane had programming. One attendant thought it was a touch screen and it wasn't. Another said she would reset the system but never did."
Pros: "Very friendly and comfortable"
Pros: "The service was awesome!"
Cons: "Seats were too hard"
Cons: "Movies should be included in price or significantly cheaper. Maybe some basics included with newer movies costing $2.00 at most."
Pros: "The movies said they were supposed to be free."
Cons: "Yet two minutes in I kept getting kicked off."
Pros: "I was satisfied,no complaints."
Pros: "Terrible! Terrible signage, terrible treatment, terrible organization!"
Cons: "Everything!"
Pros: "Amazing crew"
Cons: "More comfortable seats"
Cons: "That they would have let my parents actually fly."
Cons: "There were four gate changes. My husband was in a wheelchair and we were running back-and-forth trying to keep up with the changes. They don’t even give you water on the flight. If there is no food OK. But there should be water. The whole thing reminded me of traveling on a second class bus. Won’t do it again"
Pros: "Todo esta bien"
Cons: "Connecting flight was a nightmare. Airline did not accepted electronic boarding pass. They made me make a 1 hr. line to get a paper one. Couple of passengers and I almost lost flight. Volariis counter staff did not provided nor informed a paper boarding pass was needed to fly internationally when I told them I was traveling to Dallas."
Pros: "Crew was wood"
Cons: "Giving food to passengers as it used to be."
Pros: "the price"
Cons: "Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel. Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!"
Cons: "The flights took off over an hour late. The seats were incredibly uncomfortable and didn’t recline., even ven a little bit. I am 5’6” and my knees touched the seat in front of me."
Cons: "I had to pay for check in at counter because I could do it online. Their system didn’t work well. Ridiculous"
Pros: "It was ok."
Cons: "It was ok."
Pros: "The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence"
Cons: "You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM"
Pros: "Airplane crew was nice"
Cons: "Check in app did not work for my husband and we had a very hard time getting help in the airport with little information. We were casually told that we should have gotten to airport 3 hours prior to flight departure. We arrived over 2 hours prior with no bags to check in. I was also sick during this"
Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"
Cons: "It was an overnight flight so I would have appreciated if the crew members refrain from super loud conversations right next to my seat (I was obviously trying to sleep as everyone else on the flight."
Cons: "They need to look after their passengers. For example I was running 10 minutes late from when I found out that they were boarding the flight and none of the people from the checking stands where telling me what I could do or were to go. Especially if they are seeing me struggling with my luggage."
Pros: "that the staff if they are kind people not like those of the counter in Cancun who were arrogant"
Cons: "in putting capable people to solve situations or problems of arrears"
Pros: "The staff were helpful in answering my concerns."
Cons: "A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture."
Cons: "Late boarding, late landing but claim on time."
Pros: "Crew did there job very well. Seats were terrible like riding in a New York City bus. Shamful, this airlines has no respect for their paying customers. My knees were pushed into the seat in front of me."
Cons: "Fire, dismiss, out of hear the CEO who approved the cramped seating layout!"
Cons: "Will never fly with this airline, volaris charged me $60.00 for normal check in bag."
Pros: "Nothing"
Cons: "Please turn on the AC it was horrible to be inside with the warm weather in Guadalajara"
Pros: "That you guys sold our seats and still in Tijuana for another flight"
Cons: "Same as above"
Pros: "I don like it is a bad airli e"
Cons: "I don like nothing"
Cons: "It was 1 hour delayed"
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Pros: "That we landed safely"
Cons: "This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit."
Pros: "Clean plane"
Cons: "Late in EVERYTHING Children in the floor while you try to go to the bathroom even during the landing, and staff say nothing"
Pros: "That the plane landed. Attendants were friendly and followed protocol."
Cons: "Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music."
Cons: "I booked my tickets way in advance to avoid any problems. I drove 4+ hours to the airport and when I check in my tickets are not in the system. How can that be? No explanation or reason and also no apologies a or any attempt to help me get to my destination simply a “ your money will be refunded within 5-7 business days”. I had to drive back home 4+ hours missed the graduation that Saturday morning that I had committed to attend that was the purpose of my early booking of the flight, I am still very disappointed and upset with this experience."
Cons: "The line to check in was extremely long and not organized at all! I waited 3 hours to check in my bags!!! I have never had to wait that long! We almost missed our flight. By the time we got bags checked in and got to the gate they were almost done boarding!"
Pros: "I liked nothing, literally nothing."
Cons: "Between almost making us miss the flight because they couldn’t identify or scan the boarding passes THEY printed out (which were just little stickers on the back of our passports with no information), the flight was over 45 mins late! Additionally, the pilot said it was flight 911 to Los Angeles and then laughed and corrected himself to flight 900 - are you serious? Not a joke."
Cons: "Flight Network never booked my ticket, you need to remove them"
Pros: "On time, arrived early, good price, good service"
Cons: "Got to Acapulco too early in the morning to check in the hotel"
Pros: "Fast, efficient flight. Clean plane. Easy deplaning. Great Oaxaca airport and baggage delivery.."
Cons: "absolutly awful Mexico City checkin experience. No English help in any way. No English speakers or signs. Couldn’t check bags but no idea why. They didn’t like our boarding passes. Sent us to many different lines who had no idea what to do with us. Check in agents completely unhelpful and disinterested. Also ignorant. They had to keep calling supervisors over to help. (They need training and there should be someone there to help non Spanish speakers) Never told us the gate. We had to keep finding passengers to tell us where to go. Gate kept changing. Written gate on overhead screens different than where we were supposed to go and then changed twice. Flight late but all the info at the gate said in time."
Pros: "The employees were professional and the flight was smooth."
Cons: "The sandwich we bought was cold and dry"
Cons: "checking in process, Over one hour in line which. 2 people 1 regular bag $55 dollars. Pay for everything on the plane except water. Poor ventilation. Couldn;t even lay tray down without it sticking in my gut, I could go on. I fly quite a bit and this was probably the worst experience"
Cons: "We had to pay $150 I’m extra charges for our luggage and carry-on."
Pros: "Nothing"
Cons: "Everything. The flight was cancelled by Volaris at very short notice without offering an acceptable alternative. At great additional expense, I had to book an alternative flight with a different airline. What are you going to do to compensate me?"
Pros: "On time"
Cons: "Seat cushion had sunk in so it did not support me. I’m 135 lbs. space was cramped."
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Cons: "One hour delayed"
Pros: "They were on time and accepted my cabin luggage without charging me extra, even though it was slight over 10 kg."
Cons: "They had only food for sale in cash in Mexican pesos in an international flight."
Cons: "My luggage was opened and electronic items / gifts were stolen. I am upset because customer service never answered to resolve the problem."
Cons: "Delayed flight by 3 hr just 25dlls of compensation"
Pros: "Vacations food dancing and great time whit the family"
Cons: "The stewards in the plane seamed angry and not speaking Spanish you are on your own.... and 5 hrs and nothing.. no tv no snacks not even water offered.... very sad.... was on a 1 hr flight on interjet and was offer sooo many things for free... I will not be using volaris again...... Just felt like I should not be there"
Cons: "The worst thing is the line to check in. I printed my boarding pass and I still waiting 45 just to drop off my checked bag."
Cons: "Overbooked and Cancelled. Never booking through KIWI again!"
Airlines flying from New York to San José have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from New York to San José
Mandatory masks
Masks required on board, masks provided on flights from New York to San José
Social distancing seating
Middle seats unavailable to book on flights from New York to San José
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from New York to San José
Flexible cancellations
Waiving of change fees. Search flexible flights from New York to San José