Daily cleaning, installation of cabin HEPA filters on flights from New York to Fargo
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Scores according to KAYAK customer reviews
Pros: "Boarding was smooth."
Cons: "The cabin temperature was very hot"
Cons: "More food more room - but hey that’s what we always want"
Cons: "No customer service they do not care and it shows"
Cons: "Very bad service, airline unrespectfull, discortesy"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Cons: "Late taking off. Let's leave on time"
Pros: "The cAbin attendant was really good"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "I have no complaints. Not on"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "The food and the service"
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Cons: "Lack of legroom in economy"
Cons: "Terrible staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Everything up to departure. Sat in line for almost an hour."
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Cons: "Still waiting to take connection"
Cons: "Better organization of when a flight gets delayed at another airport due to weather."
Cons: "more legroom"
Cons: "Late with a bs explanation. Nasty flight attendant"
Pros: "The crew was friendly."
Cons: "I wish there was a way to better ensure aisle seats for the people who can't afford to pay for an upgrade. Maybe it's just not a thing."
Cons: "We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted."
Pros: "Horrible !!!"
Cons: "Be on time !!!!"
Pros: "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
Pros: "Apologetic crew"
Cons: "Massively delayed with no compensation"
Pros: "Crew was extremely helpful."
Cons: "Flight from Philadelphia to Phoenix left about an hour late. We still made our connection but made a long travel day longer."
Cons: "Flight was cancelled and there were zero accommodations"
Pros: "I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight."
Cons: "The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight."
Pros: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Cons: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."
Pros: "Flight attendants were polite and welcoming. Good entertainment system too keep busy during flight. Arrived earlier than scheduled."
Cons: "Seat are definitely getting smaller and not too comfortable."
Pros: "Hostesses were great. And pilot landed safely"
Cons: "Stayed too long on the jet way. No available gate"
Cons: "Unable to access the internet. It was American flight, not Alaska flight"
Cons: "Took off late and arrived late. Took15 minutes to taxi to gate"
Pros: "Crew nice"
Cons: "Legroom terrible"
Cons: "They lost our luggage even though we have 50 minutes between connecting flights."
Pros: "Thankful for the pilot... He got us to Charlotte alive."
Cons: "Sitting on the plane for two hours prior to take off. Also, I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"
Pros: "Captain kept everyone in the loop about the problems."
Cons: "Flight was late."
Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."
Pros: "Flight was on time, crew was friendly."
Cons: "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."
Pros: "Absolutely nothing"
Cons: "Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette."
Pros: "Quick easy flight"
Cons: "The terminal was a long way from the main terminal and accessible only by shuttle bus. Also we had to re-check our bags following our first leg flight and subsequently couldn't change our flights to an earlier departure."
Pros: "Boarding gate people were great about being communicative about the delay situation"
Cons: "Delay for...rain"
Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"
Cons: "AS changed flight time,had 3.5 hour layover in charolette originally was going to arrive at 11am in Denver, didn't arrive until 1:30pm"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Pros: "I like the fact we got to Dayton 20 minutes early!"
Cons: "I don't like the fact that we don't have access to the overhead"
Cons: "Horribly unfriendly flight staff"
Cons: "Late taking off and arriving. Once we landed it took 15 minutes to locate someone to bring the ramp out to the plane. Just incompetence on part of American Airlines."
Cons: "flight from Philly to Ithaca was late also"
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Pros: "Nice crew"
Cons: "Slow and confusing boarding process"
Pros: "Stewards were patient and attentive."
Pros: "Ability to avoid storms in order to provide a less stressful and safer flight. Actually arrived early!"
Cons: "Did not like having to board from the tarmac."
Pros: "Ground delay but we still got there in time and I made a close connectionshort flight"
Pros: "The flight was fast and mostly smooth, you can't control turbulence. The flight attendants were very friendly. Turned out to be a great trip."
Cons: "Nothing was bad overall. It was a very nice flight"
Pros: "Had window seat. Seat to close tho bulkhead wall. Shoulder literally resting on the side of wall the whole flight."
Cons: "See above."
Pros: "I think they were holding the plane for a connection flight arrival."
Pros: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Cons: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."
Pros: "The crew was very nice and peofessional."
Cons: "Boarding and then 20 minutes later, deboarding, due to no crew showing up for flight! We had to wait over an hour to board again!!"
Cons: "Seat reassignment"
Cons: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."
Pros: "Entertainment and seats on the plane"
Cons: "Crew was not very polite, looks like they don't like their job, boarding was very slow and confusing, who ever was directing at the door did not have a speaker, passengers were looking for information and no one had an answer. Check bag stands outsides, those guy don't have any maners, they talk to people in Avery disrespecful way"
Pros: "Polite crew"
Cons: "Flight delayed 15 min"
Pros: "The flight was efficient and the crew were courteous."
Cons: "There isn't much to dislike, but it certainly wasn't anything extraordinary either."
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Cons: "The flight attendant chastised my husband loudly when doing a pre check before take off. She reached over and yanked his charger our of the socket and stood over him and reprimanded him for not being on airplane mode. The passengers in front were turning around while the passengers behind were laughing. It was excessive and inappropriate. The passengers behind him had tray tables down and video games out and when she addressed them it was in a respectful manner, but when addressing my husband, it was disrespectful and unprofessional. Seemed to be discrimination as she did not treat any other passengers like this. I wish I would have captured this on video to share with American Airlines as I do not think they would condone her behavior. Her name was Marlene and she needs additional training regarding customer service."
Pros: "The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again."
Cons: "Great crew and smooth ride"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Pros: "On time"
Cons: "Seats could recline"
Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"
Pros: "Arrived safely"
Cons: "Almost two hours late."
Pros: "Nonstop flight. Wish it was available year round!"
Cons: "Our boarding and flight was delayed, but we were given no explanation."
Pros: "Original low price for reservation"
Cons: "Large amount of additional fees making the original 'good' price not so 'good'"
Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."
Cons: "Delayed due to weather"
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Pros: "Pilot was friendly"
Cons: "A little confusion about departure gate"
Pros: "The crew was courteous and helpful; plane was clean; flight was on time; no problems"
Cons: "Good flight."
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Pros: "Smooth timely flight without incident."
Cons: "As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do."
Pros: "Crew friendly and professional"
Cons: "Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person"
Cons: "Being stranded for 6 hours in the airport for no weather reason, with no compensation."
Pros: "It was great"
Pros: "Friendly pilot."
Cons: "My reading light kept flashing off and on. So I couldn't read my book."
Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."
Pros: "Flight left early and was at destination 30 minutes earlier!"
Cons: "On the return trip, I had to wait 30 minutes for my luggage."
Pros: "They gave us a soda in the waiting area, because we were so delayed. Flight attendants were friendly."
Cons: "Flight was delayed about 2.5 hours, with no explanation or information given. Loading was extremely slow, hot, and uncomfortable."
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"
Pros: "People in my row."
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "Passengers were fun"
Cons: "Need entertainment"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Crew likes to have fun with their passengers -- making the whole experience that much more enjoyable. It's a budget airline so you have to pay for things like refreshments and snacks (also, carryons and if you want you boarding pass printed at the airport) -- but don't let that sway you! All it takes is a little prior organization (we packed a couple of sandwiches and printed our passes at home, plus packed very light). Overall a great experience."
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Pros: "Great direct flight to many destinations smaller airports less wait time"
Cons: "seats are crowded"
Cons: "parking my car 2 weeks in Asheville Long term was $96. I should have gone to Charlotte, parked at my friend's house and paid AA the same rate for a nicer seat and cabin leg room. a la carte pricing ran my bill up even with NO checked luggage. Asheville doesn't have a shuttle service for the long-term parking."
Cons: "All of the hidden fees. I was initially charged more than $200 over the price I was quoted on Kayak.com and then had to pay an extra $45 to bring 1 carry-on each. I do not plan to use Kayak.com again for these reasons and will not recommend this site to anyone"
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Cons: "No wifi"
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Pros: "Nothing about this flight experience was good, with the exception of my overpriced hummus and crackers."
Cons: "Boarding was slow and archaic. Once we were all finally seated they came through 3 times with a paper trying to figure out who wasn't on board. As we taxied towards the runway a lady who felt dizzy coming on board threw up. The crew was obviously panicked and unorganized. We taxied back to our gate and waited for LA Fire for. to escort the ill lady off and clean the area. While waiting to taxi out the second time the flight attended, Tyeesha, was very rude to an elderly gent. He was seated in an exit row and she didn't think him capable. The lady on the aisle of my row volunteered to switch and Tyeesha' s response was a sharp, "Do you want to pay the higher price too?" When the lady next to me said she would gladly pay Tyeesha announced loudly that this discussion was between the two of them and everyone else needed to mind their own business. The lady offering to switch was really embarrassed, as was the elderly gent. Someone else was made to switch with him. They looked disgruntled too. In the air all the flight attendants were sharp and very direct. There were no please or thank you's used. Trash was collected silently and mostly with pointing. The armrest to my left had five flavors of chewed gum stuck to the side of it. My lap tray had grey and yellow sticky stuff on it and I chose to hold my food rather than let the two touch. The floors were untidy. The only reason I will ever fly Allegiant again is if I have no other options. It is 60 minutes closer to my house than SLC and I will be making the drive from now on."
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Cons: "Delayed 5 hours!"
Cons: "Seats were very uncomfortable"
Cons: "Even snacks and water are only available for a fee. Seats do not have much padding and are not comfortable."
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."
Pros: "Delayed bc of weather."
Cons: "It was delayed"
Cons: "My seat was broken could not recline"
Pros: "Good and frequent updates on delays and changes."
Cons: "No reasons for delays."
Pros: "New illy coffee is really good"
Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"
Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"
Pros: "We were on time and that was great!"
Pros: "it was very comfortable"
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "Boarding was confusing"
Pros: "A very smooth ride"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Pros: "Friendly and attentive staff."
Pros: "A little better"
Cons: "The mixed snacks were horrible."
Pros: "Friendly helpful courteous"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Pros: "The boarding process was on time."
Cons: "Everything united Airlines sucks"
Pros: "On time boarding"
Cons: "Seat space"
Cons: "Updates to delays not informed in a mannerly order"
Pros: "Everything was great"
Cons: "It was very hot, it seemed as if the AC was broken."
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Not to crowded"
Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."
Cons: "Take off delayed due to traffic"
Cons: "See above"
Cons: "The delays"
Pros: "On time!"
Cons: "No complaints"
Pros: "Nothing stood out"
Cons: "Late departure once again"
Pros: "The cost."
Cons: "Attendants didn't know how to work Directv sets so no one on plane had programming. One attendant thought it was a touch screen and it wasn't. Another said she would reset the system but never did."
Pros: "Very friendly and comfortable"
Pros: "The service was awesome!"
Pros: "It was ok, one gets what one pays and I understand that."
Cons: "Some padding on the chairs would have been welcome."
Cons: "I recommend for being punctual"
Pros: "The crew was amazing"
Cons: "I was shocked how full the flight was and no flexibility to move around seats! You get what you pay for... no comfort. I won’t be flying with frontier again for a while"
Pros: "On time reliable."
Pros: "Clean, on time, reasonable"
Cons: "do not sell the middle seats"
Cons: "The check in/bag drop process is terrible. Took 45 min. No explanation. No help."
Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"
Pros: "Prompt, professional, and smooth landing. Very friendly staff"
Cons: "Great flight, boarding in Newark on Saturday, a nightmare getting through long security line."
Pros: "Nothing. Maybe the leg room."
Cons: "Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline."
Cons: "No entertainment or food, the worst plan ride ever"
Pros: "On time, nice crew."
Cons: "Free refreshments."
Pros: "Got to destination safe."
Cons: "There was a lot of turbulence and little explanation"
Pros: "Frontier was awesome! Super nice cabin crew, great pilot, left on time and early arrival!"
Pros: "Crew and captain were great"
Cons: "Gate change and then a flight delay. This may be our one and only flight on Frontier."
Cons: "The flight was over 3hoyrs late"
Pros: "Crew was sweet and very helpful when I was sick"
Cons: "Take off and landing were very rough. So much so that I vomited during descent."
Pros: "The ride itself is more than you expect for the price."
Cons: "We had problems with our bookings that changed our plans no less than four times that day. The personnel were, however, as helpful as they could be and eventually got us home."
Cons: "Boarding passengers that need assistance with the rest of the flight was not smart"
Pros: "Had to cancel due to the mass murder shooting in LAS and Frontier would not give me a full refund. Only a flight credit which I probably won’t be able to use"
Cons: "The flight was two hours delayed, but nothing confirmed that--the tickers said it was on time, the website and app said it was on time, and there was no frontier agent at the gate until 5 minutes before boarding--two full hours after the plane was supposed to leave."
Pros: "Reasonable prices"
Cons: "Very upset that we had to pay for our check-in luggage, the plane was freezing, seating is tight, no tv, and you had to pay for snacks & drinks. It was the worst experience and will never fly again on Frontier Airlines."
Cons: "$45 for a carry on bag on an airline that is constantly delaying flights is a little much to ask for. Can't even have a free drink on your flight either. Will not book again"
Pros: "Check in line was relatively short compared to other airlines at the same time of day"
Cons: "Chemical smell (fuel?) strong in back of plane when getting ready for take-off. Couldn't even buy a stretch seat and think it is disrespectful to customers to shoe-horn them in to those terribly close rows of "regular" seats. NO ONE wants to feel like that! Also, couldn't get Frontiers new mobile app to let me sign in for flight.. help desk said just go to the airport to sign in. So why bother with the app? AND when I bought tickets that seemed like a decent deal, found out AFTER buying tickets that baggage, carry-ones and most regular seats all have additional fees. I paid an extra $107.00JUST to sit down and bring my clothes in a bag."
Pros: "Most uncomfortable flight - horrible seats - easy jet replica practices- will never fly frontier"
Cons: "Most uncomfortable flight - horrible seats - easy jet replica practices- will never fly frontier"
Pros: "The pilot got us to our destination safely. Attendants were friendly. The flight itself was late, no drinks, no tv, seats do not recline."
Pros: "If it weren't for the convenience of a non-stop flight, I would not fly Frontier. I call the airline "Fleeced Here." They nickel and dime their customers for everything. Seat charge when checking in, carry on bag charge, charge for soft drinks and asking the customer for a 15, 20 or 25% tip for a service that once was part of the flight attendant's job responsibilities. The trip added approximate$ly $150 more to my flight. I will keep that in mind the next time I choose a carrier. My $176 ticket bloomed to $325 before I got home. :("
Cons: "The pilots did a good job of avoiding turbulance and the landing was quite smooth"
Cons: "Charge you for everything, but non consistant! Desk people were a bit edgy! no room for asking question! I'm not used to local traveling and it was desappointing! Qantas where are you when we need you!!!!"
Cons: "Hidden seat fee at the time check in (but overall reasonable price) Not knowing about the mobile app, so I didn't have to print my boarding pass"
Pros: "Got us from A to B. No perks."
Cons: "The seats were not comfortable"
Pros: "The staff and crew were handling the situation well given the hand they were dealt."
Cons: "6 hour delay before they found replacement airplane, waiting till almost all food was closed before issuing meal vouchers, chairs do not recline at all, no head rest padding."
Pros: "While the planes were kind of old feeling, the pilots were top notch - giving us some of the smoothest landings I've experienced. :-)"
Cons: "Dinky tray tables"
Pros: "The in-air staff was fantastic."
Cons: "The people working in San Antonio on the boarding process was disputable, demeaning and downright rude. You"
Cons: "Flight was delayed 4 hours and I ended up in Chicago"
Pros: "Flight for round trip was very reasonable but they don't tell you you're going to pay for seats goin and coming seperately and all both carry on and stowed baggage coming and going. When alls said and done it really isn't any cheaper and lets not forget if You wasnt a reclining seat its $5 more!"
Pros: "The only positive thing about this airline is we landed 15 minutes early"
Cons: "The crew was very rude in that when we sat in the wrong seat a frontier employee who was flying was making a big deal and when we moved she ended up staying in the wrong seat. The plane itself from the ground to the ceiling was dirty. They may have low fares but I'd rather pay the extra money to fly with a higher end airline"
Pros: "Got me where I needed to go in a timelyrics fashion"
Cons: "Paying for a cranberry apple juice. Uncomfortable seating, no recline to them."
Pros: "The flight crew was fun especially the male flight attendant.Also liked the duration of the flight."
Cons: "No complaints."
Pros: "The price was decent."
Cons: "Flight was delayed by 40mins and once we landed it took over 25 minutes to get off the plan because they needed to wait for a gate to open up. $40 to check in a bag!? Only water offered on plane."
Cons: "My flight was supposed to leave at 8:p.m. We left at 12:30 am. Hot in at. 2:00 am. Had to be at work at 7:00 am. Got home at 3:00 am instead of 10:00. How do you think people were. They were very disappointed Terrible airline"
Pros: "Thinking I was getting a reasonably priced flight."
Cons: "Paying for checked bags AND carry on bags and a soda water and a snack. By the time you add up the unexpected charges you could have paid for a more reputable and less crummy airline. I will never fly Frontier again. Thumbs down."
Pros: "Very easy flight with excellent pilot and crew. Smoothest flight I've had in years."
Cons: "Didn't get my luggage to Atlanta. They didn't put it on the plane. Had to send it to me the next day."
Pros: "Good price liked the roomier seat section"
Cons: "In SLC-- The electronic sign in the boarding area was not displaying the correct flight so I and other passengers were alarmed that our flight was not going to happen. My flight actually did leave out of that gate but the electronic sign never displayed our flight. I called Frontier to ask if our flight was changed and she kept saying that she could not find an updated status and that it seemed nothing had changed. It was confusing because the sign was saying another flight at another time."
Cons: "Flight was delayed 1.5 hours. Waited in line at bag check for 2 hours with little communication as to why it was such a mess. Employees from other airlines had to help with the chaos."
Pros: "The workers at the chck in counter were very rude"
Cons: "They were mean and disrespectful"
Cons: "You misrepresent your airline. Not cheap, no perks, no frills. I choose not to use your airline. I had to pay for a small carry on. Never had this with any other airline!"
Cons: "They sold mine and three other seats to standby... Our next available flight out thru frontier is Wednesday."
Airlines flying from New York to Fargo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Fargo
Masks required on board, masks provided on flights from New York to Fargo
Social distancing seating
Middle seats unavailable to book on flights from New York to Fargo
Testing for antibodies, testing for symptoms for flights from New York to Fargo
Waiving of change fees. Search flexible flights from New York to Fargo