|Car types||Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Premium SUV, Standard, Standard SUV|
|Popular agencies||Enterprise Rent-A-Car, Turo, Hertz, Avis|
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Pros:I got off my flight and the counter was closed. A super nice agent with another company tried to find my keys and contract which were no where to be found. I am still working on a refund.
Cons:You could have been open or at least had my stuff ready so someone else could have helped me.
Pros:Check-in and check-out was very fast and efficient. We were upgraded to an SUV for free, which was a nice surprise. Overall, very pain-free experience.
Cons:Nothing needed changed.
Cons:We arrived at 800p which was scheduled and they were closed. We could not get another car because everything was sold out. Had to pay for ubers and hotel
8.4 Very good
Cons:It was the Ford Edge. Hard to lock up. Alarm went off! Alarm would not set up - spent 30 minutes trying to figure this one out. Finally after closing the rear opening on the SUV for the third time, the alarm was able to be set. So, it wasn’t Hertz, it was Ford who had a problem. I would NEVER buy a Ford Edge.
Pros:Saint John the desk attendant, when I picked up The car. He went above and beyond for me! He even brought the vehicle curb side for me! I’ve never experienced wonderful service like I did on Wednesday March 25 @ 5:00PM in Fargo, ND with Herttz Rental! Thank you s million times
Pros:speed of rental check out and check in.
Pros:Fargo airport is small and staff is super friendly and helpful
8.8 Very good
Pros:It was -20 in fargo and we couldn't find the car. Lugging our suitcases around the parking lot. Not fun.
Cons:Picked up the car and quickly realized that the tires were worn out beyond safety levels. I returned to the Budget Fargo airport location and got another car Headlights on car #2 were not properly aligned, which became a safety issue in poor visibility conditions.
Pros:Staff very friendly
Cons:Total within expectations
Pros:Easy pick up and drop off.
Cons:Staff wasn’t overly friendly.
Pros:Staff was helpful
8.0 Very good
Cons:The car was tiny and crumby..... we are use to a comfortable ride ; but it did get us to our destination.
Pros:I was put in a Payless Car - an affiliate of Budget and it was barely better than a lawn mower. It wa considered a mid-size, but wa about the size of a Cooper Mini. It made all sorts of noise and worried about its upkeep as we traveled thru a National Park. There was nothing good to say.
Cons:It was awful. I had to debate with the attendent about a price break.
3 locations in Fargo
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Pros:Very good service at the site
Cons:I got a large SUV and was expecting 4 wheel drive.
Pros:Helpful staff excellent
Cons:Nothing great experience
Pros:Very friendly staff and super quick and easy to be on my way!
Cons:All was great!
Pros:Nothing. I refused to rent a vehicle from them - I went to hertz.
Cons:The airport's rates were substantially higher than the out of airport location. Initially, I was told the airport would honor my quote, but then all of a sudden the representative said she could not get me a vehicle at the agreed upon rate. In my opinion, they colluded to avoid paying Kayak's reduced offfer
8.0 Very good
Cons:Make sure cars are running at optimal level.
Pros:Great customer service, no up sell, straight forward, professional
Cons:Had no problems whatsoever. Good people.
Pros:Good value for a nice car
Cons:Reserved a premium but when showed up they said it was reserved for Full size. I showed them reservation and they said they had to charge additional $10 per day. So we were misled by Kayak or Avis rep at counter.
8.8 Very good
Cons:Need to update new address over radio and google. Apparently website is now updated ?!?
Cons:Careful when you book a car to pick up at the airport and the company books it in town miles from the airport.
Pros:The fellow at the airport offered to get the car for me, although that simply meant starting it as the lot is really close to the door.
Cons:There were two problems. One was simply uncomfortable, once accelerating up to 60 mph, the vehicle shook continuously (for 300 miles). Obviously it needed an alignment. There was also a lot of ice stuck behind the tires and elsewhere on the vehicle and it kept coming off in big chunks. This did not make for happy fellow motorists; one actually gave me the finger. The other problem was simply dangerous and foreseeable. The weather was a balmy -10 degrees which means someone cleaning the vehicle should pay attention to what they are doing. There was frost covering all the windows completely and it was impossible to get off because it was heavy and ON THE INSIDE. If you have ever tried to scrap the inside of the car window, you would understand. I have lived in the north country for 50 years, driving for 35, and Never have I had frost build up on the inside of a window. I couldn't see much at all on the drive home and spend 1/2 an hour the next morning trying to get enough visibility to drive in the daylight. I had to have the windows down until it got warm enough to start melting the frost and then there was water dripping down and it froze in big drops all over the windows. Finally, there was either no windshield wipe fluid or both nozzles were frozen and nobody bothered to check them and alleviate this problem. I am shocked at the situation all-around.
Pros:Good Service and friendly helpful people
Cons:I asked for a car at Hector field and my reservation was actually in town not at the airport. We were charged an additional 10% and this was disappointing.
Pros:Ease of pick-up and drop-off, as well as friendly and helpful staff
Pros:Renting a vehicle with Alamo was very simple and straightforward. I rented through the website and was able to easily compare rates. The Alamo agents were knowledgeable and so friendly! When I called to modify my reservation the day I was supposed to return the vehicle, the agent was helpful and quickly confirmed my changes. Alamo had a number of vehicles for me to choose from. The one I chose was clean and in great condition. I will never rent from anyone else! Thanks guys
Pros:Had a flat tire, wiper did not work properly.
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