Find cheap flights from New York to Helsinki
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|November||Best time to beat the crowds with an average 3% drop in price.|
|July||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$741||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 5 airlines serving New York to Helsinki Helsinki-Vantaa
Scores according to KAYAK customer reviews
Pros: "Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right."
Cons: "Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class."
Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Pros: "Crew was very attentive,"
Cons: "Have all the food choice in the menu available. And add sudoku to the game"
Cons: "It was outstanding service !!!"
Pros: "Response is the same as above"
Cons: "Better vegetarian food"
Cons: "Internet connection at airport and lounge is not good"
Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Pros: "All except the food"
Cons: "The food"
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Pros: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Cons: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "Crew were friendly"
Cons: "Food could be better and frequent"
Pros: "nice crew, great service"
Cons: "Quatar is the best"
Cons: "Good job keep it up"
Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."
Pros: "Helpful,courteous and efficient"
Cons: "Wifi was hard to connect"
Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pros: "Great aircraft"
Pros: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Cons: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Pros: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Cons: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."
Pros: "Good movie selection, very friendly crew"
Pros: "all nice"
Cons: "nothing but avoid bread"
Cons: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Pros: "Went out of their way to be helpful"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Pros: "The food was great!"
Cons: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "Helpful and friendly crew"
Cons: "Same as kochi to Doha flight"
Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Pros: "Every aspect of flight was wonderful, though I’m sure that fly"
Pros: "This has been one the good experience I had in so many years of travel"
Cons: "I requested a special meal but was not given what I wanted. But overall decent food"
Pros: "Business Class is wonderful"
Cons: "Dirty old plane"
Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Pros: "I liked everything about the flight."
Pros: "food was good"
Cons: "all my flights were delayed"
Pros: "Seat space. Stevice. Terminal."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."
Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Cons: "No Chinese food to choose"
Pros: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Pros: "Pleasant staff and airplane."
Cons: "Nothing in particular."
Cons: "No legrooms"
Cons: "I was sat right in the middle of 10 children while people all around me had empty seats next to them. They could lay down and sleep while I got elbowed for 9 hours by a 10 year old."
Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "The food. The entertainment."
Cons: "Needs better seats! More room for long flights!"
Pros: "Amazing service ! Great food! Great amenities ! Very clean!!"
Pros: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Cons: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."
Pros: "flight was on time helpful staff nice meals"
Pros: "Entertainment on long haul flights is top notch. Selection is incredible just bring your own headphones if you wanna be able to hear anything. Food is the best out of any other carrier. I've seriously been to full service restaurants with less tasty and well prepared foods."
Cons: "Seats are hilariously small. I know you're thinking "they're all like that." They're NOTHING like any other airlines. I've flown the following for reference: Lufthansa Air Swiss Delta Air France Air Arabia Saudi Airlines Egypt Air and a couple more I can't think of right now. I'm a very medium sized build and really short (5' 6") and I was so uncomfortable I wanted to (and probably will) cancel my return flight with them. My wife's back is still hurting from that flight. The staff are just plain awful save for 2 flight attendants. Out of 2 flights so far. I was told afterwards that this is commonplace when flying Turkish Airlines. For fairness sake I should mention that both Egypt Air and Saudi Airlines were worse. Whatever money you think you're saving by flying this atrocity you're gonna be spending on fixing your neck and back. Spend the extra and go with Swiss or even Delta. Avoid this rubbish"
Pros: "Always on time....no delays."
Pros: "Quiet trip"
Pros: "Wonderful Airline , great seating , clean planes and cooperative cabin crews highly recommended.."
Pros: "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
Pros: "overall the flight was good. but it is unbelievable that someone else sat on my seat and the crew could not sort it out."
Cons: "the ground handling was not good."
Cons: "foot and smile face"
Pros: "The aircraft were really nice and the service were great the air hostess were really nice"
Pros: "Connecting flight was not waiting from Instabul to Athens since the airplane from JFK left with a 1h 20min delay ."
Pros: "Everything was on time Meals and drinks on the flights were good Lots of movie options on the plane There was an outlet and usb plug"
Cons: "not a lot of leg room"
Pros: "Entertainment system Availability of staff Cleanliness of plane"
Cons: "It was extremely hot the whole flight everyone was uncomfortable Coach seats need more leg space and the recliner on my seat didn't work"
Pros: "The plane was late taking off which made the connection in Istanbul tight. The fact that there were no announcemts made it somewhat stressful finding the gate which was very far from the location where we deplaned. Other than that, the food was great and the staff pleasant enough."
Cons: "2 times my movie screen didn't work. One time I was able to shift over to another seat and use a different iPad. Good movie selection."
Cons: "We were flying to JFK from TLV via IST. First flight was canceled and then re-scheduled after landing we were stuck for more than 3 hours inside airplane in Istanbul, then we were stuck inside the plane for 6 hours !!!!! Nightmare"
Pros: "My flight was delayed to begin with and then from turkey to islamabad the flight was diverted to karachi and due to unknow reason and i spent 12 hours at the airport without because the flight attendents reached their limit. Worst airline."
Cons: "Cramped. This is how I would describe my flight. Very tight. Seats close together, a bit claustrophobic. Made the 9 hour flight seem twice as long. Plane was an Airbus 300 (I think) Service was fine and attendants friendly but I'd think twice about flying long-distance with Turkish again on this Airbus model."
Pros: "Food was great! Drinks was varied The crew was very nice and thoughtful"
Cons: "There was no entertainment since the system didn't work all the flight. All the boarding things was very poor both sides of flight. Big delay!!"
Pros: "The food, the crew...everything!!!"
Pros: "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."
Cons: "For example the menu has fish or chicken but majority of passesengers did not have chance to get fish due to the limited number. Other than everything was great"
Pros: "Unnecessary delays, very rude and inconsiderate crew, both inflight and at the Istanbul Airport. They provided no accommodations for those that missed connections and had very poor organizations. Also, as a physician that was called to a medical emergency on the flight, I received not even a thanks. Also, they were very delayed in getting the medical supplies to us physicians and requires ID prior to opening the emergency kit which definitely delayed care!"
Cons: "Delays, inconsiderate crew, poorly managed medical situations, no hotel accommodations with prolonged flight delays, poor communication to passengers"
Cons: "the 7 hr delay and having to wait in line for 2 hrs to rebook in stead of being able to call a number."
Cons: "Was horrible, I felt like I was sitting in a back seat of two door car with no space for 9 hours and no way out, I refuse to fly Turkish ever again pay the extra $500 to fly with Emirates it Qutar well worth it than this place, food was discusting they shouldn't be a air line PIA is better"
Cons: "I miss my flight from Istanbul to sofia due a technical issues leaving JFK International Airport from NY and no one was waiting for us to make sure we can get to our connect fligt on time. Thank you Turkish Airlines for letting me stay 11 hours on your stupid airport and missing one day of may vacation. I will never ever again flight with you!"
Pros: "Top notch"
Cons: "The seats were close together and I felt crowded"
Pros: "Great movie selection. Some of the staff ( only some ) are really nice."
Cons: "Turkish airlines must have tried hard to squeeze in a few extra seats. Legroom used to be little but manageable. Now it is just painful. Also the food or service is not what it used to be."
Pros: "Everything good"
Pros: "Served us a meal and snack, which is much appreciated. Both were quite good for airplane food. Smooth flight. Excellent entertainment. There were actually QUALITY movies to watch, which made the time go by fast."
Cons: "It seemed difficult to get the attention of a stewardess for another drink. I guess I could have hit the button calling for someone, but I always feel like too much of a diva by doing that."
Pros: "great experience! I will highly recommend Turkish Airlines! Loved the slippers! Great food!"
Pros: "I like we were served loukoumi before our beautiful meal with real silverware not plastic. Cabin temperature excellent it was warm and I could relax"
Cons: "Inflight movie screen didn't work"
Pros: "Movie selection was good"
Cons: "Tthe seats and surrounding space was small. The food was bad."
Pros: "The food is really good, they still are trying to do airline travel like it used to be - with great service and proper meals, menus and snacks. Lovely staff too."
Cons: "Inadequate space for rollie luggage - most compartments don't accomodate - and the flight attendants became frazzled as time went on - sometimes they were rude when you asked for water or a soda - I think because they would be coming by with a drinks cart in a second, but we don't always know that."
Cons: "Two women fight over space the entire flight and the flight crew were indifferent about it."
Pros: "Good experience flying the airline including: Checkin process including securing me the last exit row seat Boarding went quickly Meals were plenty and good - also had a menu Provided a personal case with things like socks etc Connection was smooth for me Customer service in general was good"
Cons: "Only negative experience was that I had a connecting flight with a small window (1 hour) in Istanbul and my bag didn't make the same flight as me so I was without it for a half day. However they handled the situation well - knew where my bag was, sent it on the next flight and delivered it to my hotel so it wasn't too inconveniencing."
Pros: "Food was good"
Cons: "Crew could have been friendlier. Also they should come around more often for trash collection"
Pros: "Very pleasent crew, yummy foods and excellent trıp"
Pros: "Seat was private, comfortable, accommodating. Service was really great, food was delicious. totally nice flight."
Cons: "It took a bit long to get a drink on the flight (over two hours) but that is probably because it's not really in the Turkish religious culture to drink ... other than that, it was a beautiful flight!"
Pros: "good food"
Cons: "seat spacing too crowded"
Pros: "Food and service"
Cons: "I wish there was a wife"
Cons: "That every person we spoke to since getting notification the original flight was delayed lied to us and misled us and failed to help us. Our vacation was completely ruined by booking with this airline."
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "In-flight entertainment, speed of flight"
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Cons: "I was delayed over 2 hours"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"
Cons: "Delayed by 3 hours"
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"
Pros: "The tv on the back of the headrest was great."
Cons: "Too much chatter over the intercom."
Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."
Pros: "Crew was very accommodating and friendly."
Pros: "I have not traveled on Delta for years. And this experience was great checking to boardING then the service was great. But I have to back up. The customer service on the phone that helped me adjust my flight, she was great. So I have to say delta was great"
Cons: "The first class food was okay for the length of the flight."
Pros: "Great flight"
Pros: "Flight was fast and direct."
Cons: "Flight left 45 minutes late because the crew wasn't there."
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Pros: "flight itself was fine"
Cons: "When we arrived in LGA, the luggage conveyor belt was broken and luggage was piled up and driven to another terminal. As a result half of our luggage did not arrive on our flight but arrived on subsequent flight. However, one bag was nowhere to be found and Delta staff could not clarify the issue. They did find it next day and delivered to the FLL airport, but we had to get a cab and go to the airport to pick-up as we could not take a chance of it not making it to us before the cruise departure. I am extremely disappointed"
Pros: "i didn't get on the plane"
Cons: "flight was delayed, so i would have missed connection in NYC. Delta agent said she could get me to boston the next day, in the afternoon. i drove my rental car to boston that night, instead of flying"
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Pros: "The NYC based crew was young, exciting, and highly professional. I have avoided Delta for many years for long out-of-date reasons. I'm pleased to say that my experience on this flight has changed my perception. I won't avoid a Delta flight in the future."
Cons: "I wasn't able to choose my seat even though I bought my ticket a while back. Seat assignments were given at the gate and we were never given a real reason for this. I ended up in a middle seat sandwiched between people, and the man at the end slept the entire time, making it difficult to get up and walk around which I need to do as I am prone to DVTs."
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Pros: "I have difficulty walking, the crew made sure that I got to my seat on the plane safely, and made sure that I had wheelchair support."
Pros: "On time, friendly staff, advertised Gogo Wifi not working."
Cons: "Flight was an hour delayed. Over booked by 11 people. Staff was cold and rude with no apologies. Turbulence the entire flight. They did the beverage service after two hours of flying. Worst Delta flight to date."
Pros: "Loved the plane, easy flight."
Cons: "I was very disappointed to see that I didn't get bulkhead seating. My service dog was squeezed into a small ball and I had nowhere to put my feet. I'm 5'10 and the men in front of me on bulkhead didn't have a service dog, nor were they taller than 5'6. But, there was an empty seat next to me thank god."
Pros: "The flight was smooth. Thank you to the pilots."
Cons: "The plane was small.. I had to pay $25 for ONE luggage i was carrying. One of the flight attendants had an attitude and all they gave out was a cup of coffee or soda all flight"
Pros: "The ride was so smooth and comfortable, great pilots and stewards."
Pros: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"
Cons: "Had crying child and exhausted mother. Wished she had more options for handling her child. Seat belts on entire way. Also had seatmate who was very understanding but obviously not pleasant. Poor mother!!!"
Pros: "Easy boarding."
Cons: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."
Cons: "was not able to check-in on-line -WestJet website directed me to Delta & Delta web-site directed me to WestJet. was not able to check in using kiosk at terminal, counter staff could not explain why. WestJet was unable to add my TSA pre-check to the ticket so I had to wait on security lines. will never fly Westjet again, will use Air Canada or American to get from NY to Toronto"
Pros: "Friendly crew!"
Cons: "Didn't get to choose our seats!"
Pros: "On time"
Cons: "Seated in the back was so noisy ,I will try not to take Delta .First time flying Delta,"
Cons: "Crew were not customer friendly"
Pros: "The flight was smooth, boarding went quickly, and the crew were nice. We'd taxied to the runway when takeoff was delayed by an incident ahead of us with another plane, and the flight attendants didn't give anyone a hard time about getting up to go to the restroom while we waited for the situation to be cleared, which I really appreciated."
Cons: "It was hot on the flight. The air vent on my seat wouldn't open. The seats seemed smaller than usual. (Even for modern day airline seats.) I flew to NY on American Airlines, and was relatively comfy, but was looking forward to my Delta flight back to Nashville, because I've been more pleased with Delta in the past. Maybe because the plane was smaller than I usually fly on or something (?), I spent the whole flight crammed into the corner, trying not to bump into the lady next to me (and she wasn't taking up too much space, btw - neither of us was overweight and neither of us used the shared armrest, we were both just wedged into our seats. Very uncomfortable)."
Pros: "The crew couldn't have been better--polite and efficient"
Cons: "The light was so weak that I could not read. Also, it was uncomfortably warm."
Pros: "That I was able to get on a earlier flight than my original"
Cons: "Not much, it was ok I guess."
Pros: "Very accomodating staff. On time flight"
Cons: "Shuttle driver drop us in a wrong plane"
Pros: "The boarding attendant counter person was helpful and polite, the seating was comfortable and spacious, the flight crew and attendants were attentive and polite."
Cons: "Flight was delayed, at check-in the counter staff were not too knowledgeable. There were several helping one passenger while the wait time to get to the counter was excessive. The counter staff was not too friendly. They should have been more focused on the number of customers waiting on line but they weren't."
Pros: "free upgrade"
Cons: "first class seat was uncomfortable. The person in front of me reclined his seat and there was very little room for me to open the tray and use the computer. It also made it difficult to get out of the seat."
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Cons: "Nothing. Flight was amazing"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "No delay and nice staff"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "Larger meals."
Pros: "The service"
Cons: "The food."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Light snack and complementary wine"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Very friendly and helpful crew."
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Flying with KLM is a pleasure"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Cons: "The streaming service didn’t work"
Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."
Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."
Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Pros: "Food, crew"
Cons: "Time I had to wait in the queue."
Pros: "Quick boarding, nice and friendly crew, lots of movies and shows to pick from"
Cons: "Food tasted good but portions were really small, like kids meal. Crew was not updated with the times and left 45 minutes late which made us miss our connection flight and Im writing this while waiting for the next one we had to schedule. My 11 months old is with us and this was very inconvenient to say the least"
Pros: "Enroute to russia i had an upset stomach . The entire back poetion of the plane was empty so ppl were lying across seats etc. I was seated next to an older lady so i didnt want to keep asking her to move... so i decided to stay near the bathrooms . I sat in an empty seat the flight attendant saw me and said you have to pay for that seat ypu cant sit here" i tried to explain to her but she walked off so i got up ... and was standing around until another flight attendant asked me if i was ok so i asked her whete could i sit near the toilets and she told me where i was standing was ok to sit. Now my issue is not about the seat i understand if its a specail seat but atleaat offer an altetnative"
Cons: "The rude flight attendant"
Pros: "I liked only entertainment system."
Cons: "I bought premium economy tickets as usual. But this time I had feelings that I was in economy class. Kids and adults from economy class were waking around all flight and were talking very loud. Meals didn't match menu and taste was bad. But worst part is that crew were letting people change seats from economy to premium for a good review. That is Russian way of doing business."
Pros: "Food was pretty well portioned. Good selection of music and movies, including some good Russian/Soviet classics. Much smoother ride than Aeroflot's other widebody products. Ice cream for breakfast."
Cons: "Flight attendants were smiley robots. Drinks and meals served at absurd intervals from each other - never at the same time. Exactly one alcoholic beverage service all flight, and no choice but to go and ask in the galley for anything else - including water. Thin seats that slide forward in addition to reclining. The literal worst boarding and replacing procedures - almost an hour of standing and waiting first in the terminal, then in the aisles. Better hope you speak Russian if you need anything."
Pros: "Food and crew"
Cons: "Food and crew"
Pros: "The first flight had a good crew, plenty of leg room and lots of entertainment"
Cons: "Seats are too narrow"
Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."
Cons: "There were a group of people next to me talking and laughing loudly through out the whole night. I asked one of the stewardesses if she could speak to them but should wait 20 minutes so that its not obvious that it was me who was complaining. She repeated what I said and assured me she will take care of it. Instead she came over to them 2 minutes later and then turned to me and said everything will be ok. Of course they continued being rowdy the whole night. The flight was ruined as I could get no sleep. Will think twice before going with Aeroflot again"
Pros: "The service was great, nice cabin staff"
Cons: "food had both special meal and kosher meal and none were great"
Pros: "I enjoyed the friendly crew, the pilot's efforts to keep us informed, and the hassle-free boarding and departure."
Cons: "Somehow my Aeroflot flights are always late... even if only by a half hour. Makes for disruption of pick up on the far end."
Pros: "the aircraft"
Cons: "almost no english anouncements"
Pros: "Clean airplanes and friendly staff."
Cons: "There was such a short window of time between my connection in Moscow and my bag didn't make it to London until the next day."
Cons: "It was really, really terrible. The flight was cancel. 5 hours later the second one was cancel."
Pros: "Aeroflot is very good value for money. The planes are new, roomy, have good in-flight entertainment choices and the crew give very good, polite service. Overall their flights are usually on time. The food is reasonable on flights leaving New York but on flights out of Moscow the food is really poor, sometimes even inedible! The English announcements are almost impossible to understand but that is the same on many airlines."
Cons: "The flight was delayed."
Pros: "Frendly personal!!"
Cons: "no comments"
Pros: "The crew and flight attendants"
Cons: "Delay in receiving my luggage"
Pros: "entertainment system is quite new. everything else is what is expected from the trans-atlantic flight"
Cons: "econom class )"
Cons: "Boarding is done by sections not by rows"
Pros: "Tasty food, nice crew"
Cons: "Flight was one hour late so I had to run to my connected flight. It was very hot inside of the plane."
Pros: "Friendly crew."
Cons: "Horrible boarding. Terrible food. Seats a tiny, have to fight with person seating next to you over elbow space."
Pros: "Most everything."
Cons: "The video screens were not working in the whole middle section where I was sitting, therefore, no entertainment on a 8-9 hour flight."
Pros: "I have not flown in 15 years or internationally or for more than 3 hours. it was a wonderful experience."
Cons: "I needed more room on the side. Im big in the shoulders. Probably should have reserved a roomier seat."
Cons: "Self assigned isle seat was not honored. My seat turned out a middle one which I hate the most. No heads up no chance to re-assigned. stuck in where I did not want to be."
Cons: "One of the crew members was rude and unhelpful"
Pros: "Timely flights, amazing crew, excellent service"
Cons: "Poor movie selection"
Pros: "I liked service, entertainment, food and comfort"
Cons: "Long line during boarding"
Pros: "I like that the crew was able to smile"
Cons: "However, they were not very helpful with requests. I suffer from very bad anxiety, that is why I check in online so I can reserve a window seat which calms me down during flights, however, I was not able to check in online these past flights because the flights were booked. Whenever I reached this problem on different airlines the crew ALWAYS helps me find someone to switch with for a window seat. I asked several crew members on aeroflot to help me find someone to switch with and not one of them was helpful or comforting."
Pros: "The staff was very welcoming and polite, as usual. Great selection of movies."
Cons: "My biggest concern is the size of restrooms...very uncomfortable. NYC-Moscow is a long distance flight. I wish Aeroflot could use those newer Transaero crafts with huge restrooms."
Pros: "Некоторые стюардессы очень милые!!!"
Cons: "Сиденья были очень тесные!!! И расстояние очень маленькое!!! На рейс из Янью Йорка"
Pros: "Professional crew & going the extra mile."
Pros: "Crew was efficient, flight was on schedule, good communication from the cockpit and cabin crew. Plane itself was typical and the food was average. The crew was generous with water, juice, and tea. It was nice to receive slippers and a blindfold. The in-flight entertainment had a good selection of movies, television, and music. I enjoyed the Russian cartoons."
Cons: "The boarding lines at JFK were poorly marked so people kept ending up in the wrong line and having to shift back and forth. And the plane was so warm during flight that it was difficult to sleep!"
Pros: "Price was cheap."
Cons: "I didn't like crews.They didn't have service mind."
Pros: "Excellent flight crew, I liked the slipper package"
Cons: "Very uncomfortable seats, no leg room, no vegetarian food and the crew was rude. They never smiled and do not seem to care about how you are doing at all. I also could not understand the announcements because the crew does not speak good English."
Pros: "Seats are pretty decent and good space from the seat in front of you. Horizontal space is not great but wasn't too bad either. The crew was very nice and even though their english is limited, they were always helpful. They're Russian, so if you understand their culture you'll know they won't be smiling and begging to please you --it's not a bad thing it just is. The movie selection was excellent. Showing very recent movies from the box office. They give you sleepers, eye mask, pillow, blanket and headphones. I had the beef option for their meal and that was pretty good for flight food. It even had their version of cheesecake dessert which was really good (it was american cheesecake, just not pie crust at the bottom). Their breakfast egg was pretty lame, but it came with salad, bread and a fruit bar."
Cons: "- They're drink selection is fairly limited. Juice I think was cranberry, apple and orange. Honestly I don't care, it's enough for me but when you compare to other flights you'll find this limited. - Horizontal space between sets is not great."
Pros: "Service and entertainment were great! Staff courteous and helpful. Even though my flight from New York was late my connecting flight was waiting for me. Great overall!"
Pros: "crew was pleasant and kind"
Cons: "The seats are cramped together with little leg room. When the person in front of you reclines, their seat is literally in your face, it is very tight."
Pros: "Everything is perfect!!"
Pros: "the people who were helping me before I got in the plane were nice and helpful."
Cons: "Crew were not smiling. Announces were all in Russian. Just couple of them were in English and they were not clear."
Cons: "Hello, Everything was ok, flight was good, except my 1 luggage was lost. I filled out all docs at the airport. My case # is SVOSU38652 from Dec.26. Luggage lable - SU922285. Aeroflot representative told me that they are in process to find my luggage. Unfortunately, they haven't found my case. I will send complain letter to Aeroflot. The airline refused to provide compensation for this loss. Is it anyway to get compensation for my lost luggage? Thank you for your assistance in this matter. Best, Svetlana Zemlinskaya email@example.com"
Pros: "Everything besides the seats. The crew is friendly and courteous, the entertainment systems are modern and even let you charge your phone via USB, and the plane was clean and looked new."
Cons: "The seats have hard, flat seat cushions that make your behind feel sore after an hour. The seat back is sculpted for a 5' tall passenger and cut into my back around the shoulder blades. I was unable to make myself comfortable, let alone fall asleep, despite being very tired and sleepy."
Pros: "This is our third round trip on Aeroflot in 2 years. The price was amazing AND the entire experience was what you would expect from a major airline. We were lucky to have no delays. The inflight service was what we expected, the food was more than edible and the ground and flight staff were professional. We make 2-3 international trips per year and are experienced mature travelers."
Pros: "The flight was relatively cheaper than others"
Cons: "The aircraft was less comfortable than other flights I've been taking in the last few years,but I was ready to accept it given the cheapest cost. The food though made me real sick,I still have stomach ache after 24 hours. The headphones provided to watch movies were of such low quality that it was barely possible to hear what the actors would say, and given that it was a two-input system, it was not possible to use your own headphones."
Pros: "I liked the service, the food was delicious even in economy class."
Pros: "Left on time Not too crowded Seats decent"
Pros: "My girlfriend and I really enjoyed our 9 hour flight. I was pleasantly surprised at how often they served us food, drinks, and snacks throughout the flight ! Movie selection was impressive and we both watched 3-4 movies. It was great that we could pause movies at our leisure as well!"