|Flights Arrive in||Lyon-Saint Exupéry|
|Flights Depart from||New York|
|Airlines||British Airways, Aer Lingus, Turkish Airlines, Air Canada, Delta, Air France, Lufthansa, Brussels Airlines, Eurowings, TAP AIR PORTUGAL, KLM, Aeroflot, Royal Air Maroc, United Airlines, American Airlines, Singapore Airlines, Austrian Airlines|
Cons: Missing one suitcase and it will be delivered a day late supposedly
Cons: The food needs some improvement!
Cons: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations
Cons: The food could have been a a bit better.
Pros: Great crew. Comfortable seats. Easy check-in and well trained staff. Super helpful.
Pros: I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus.
Cons: They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization.
Pros: The flight was on time and boarding/de-boarding was very easy. there was ample overhead storage for everyone.
Cons: Extremely uncomfortable seats (I travel internationally multiple times a year and am used to long flights). Other international flights include beer or wine The food was mediocre at best
Pros: The crew was good
Cons: I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle
Pros: Crew was amazing, someone had found my passport and turned it in to a crew member.
Cons: Chairs were narrow- not comfortable. Pay for drinks on international flights- not yet used to that.
Cons: Row was very crowded. Seats much too close together.
Pros: Fligh on time.
Cons: The food on board.
Pros: The staff were good
Cons: Better seats and it was not Turkish Airline they change to another company
Pros: The crew was attentive and friendly!
Pros: Seats were confortable, new plane, the crew was attentive, food was great.
Cons: Need to update the movie library, the category with the new movies is probably a year or morw old.
Pros: Air Canada is consistently a great overall experience.
Cons: The food is terrible. It's the worst of any airline I've ever taken.
Pros: I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!
Pros: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.
Cons: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.
Cons: Too many pasengers had carryons. Lots of confusion on the plane for storage
Pros: Fast boarding, on time, food was pretty good
Cons: Toothpaste on board
Cons: Bring back the Narita to Minneapolis.
Cons: It was just the weather. I don't handle turbulence well. Delta crew was amazing as always.
Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!
Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!
Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.
Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous
Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.
Pros: The crew was wonderful. We were in business class which was modest but comfortable.
Cons: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.
Pros: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Cons: See above.
Pros: The crew was nice and the seat comfortable.
Cons: Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA.
Pros: The flight was on time, perfectly organized, excellent flight attendants and efficient service
Cons: There were no negatives (and rarely are with Lufthansa)
Cons: Perdieron las maletas
Pros: The seats were comfortable
Cons: The food could be better
Pros: It was canceled. And scheduled next day.
Pros: Having a seat on the plane after it being delayed over 5 hours,
Cons: Leaving on time.
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Cons: There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown
Cons: Water could have been served complementary
Cons: It was very cold they need to lower the temperature.
Pros: The chairs were comfortable the staff was very attentive and nice
Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Pros: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings.
Cons: Nothing of note.
Cons: Fligjt canceled, bad customer support, lost bag
Pros: Good view with the high winged propeller plane
Cons: Small overhead storage
Pros: Everyone was nice.
Cons: When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!
Pros: Friendly and attentive crew.
Cons: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.
Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”
Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!
Cons: Really good business class and convenient pricing
Pros: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!
Pros: Crew and on time flight
Pros: Entertainment was fine
Cons: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs
Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.
Pros: The space at my feet with the chair in front was a bit akward.
Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)
Cons: Too hot inside the aircraft
Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature
Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.
Cons: Out buggage was lost. We spent a lot of time to find our suitcase.
Pros: lost baggage
Pros: the crew was very helpful and friendly
Cons: There are no entertainment screens or outlets to charge phones. Food wasn’t good
Pros: Crew was very helpful and friendly.
Cons: Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING.
Pros: The crew seemed to get frustrated at times, not really personable, but not mean. Seats were comfortable, entertainment was good. Food was ok
Pros: The crew was prodessional.
Cons: We could not get assistance online for wheel chair assistance.
Pros: Yes, seats comfortable
Cons: Requested vegetarian meal which was horrible
Cons: Sat on runway for 3 hours
Pros: Crew was nice.
Cons: An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon.
Cons: Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge.
Cons: Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!
Pros: The crew was great
Cons: Food was so-so and the seats could use a little more padding
Pros: Ronald our flight attendant made our first flight experience to Europe great. He was amazing.
Cons: I would not change anything.
Pros: We did not have to wait long for our luggage.
Cons: Our flight was delayed over an hour.
Cons: Avoid a 3 hour delay.
Pros: Flight was comfortable and crew was very helpful!
Cons: Be on time!
Cons: Caterer was late causing plane to be 45 min late taking off. All so first class could eat while we're had pretzels
Cons: The delays due to software
Cons: Offered entertainment
Pros: I like all
Pros: Singapore airlines never disappoints
Cons: Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO.
Cons: No complain . It’s singapore airlines and not dirty air India or jet Airways
Cons: I recomended yo my friend
Cons: The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified.
Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!
Cons: It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly
Pros: Good food.
Cons: They are very slow in checking people in
Cons: Connector was late so I’m stuck in London til tomorrow
Cons: Flight was late.
Pros: Easy boarding, short flight
Cons: Free water at least would have been nice.
Pros: On a 7 hour flight you want comfort. It was so smooth and easy. Watched movies, read, just relaxed. I've flown with Aer lingus before and it was just as amazing. I will ALWAYS use Are Lingus when I fly to the UK or Ireland and Shannon is a Gem of an airport. Most amazing airport I have ever been to!
Pros: Crew was very nice. Food was ok.
Cons: Seats were not very comfortable.
Pros: The crew was Excellent the seating was good..
Cons: Nothing everything was good
Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.
Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.
Pros: Great food options, very tasty. Crew was attentive, polite and professional.
Pros: Some crew was attentive, others were not. Piloting was good
Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.
Cons: The transfer in Istambul was very tight on the way back I literally had to run to get to the flight
Pros: The service was great, crew was sweet and accommodating, food was good
Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?
Pros: Crew was fantastic and with an exceptional service. Food was really good.
Cons: Maybe the seats coudl be a little bit wider
Cons: Small space in middle seat
Cons: Short flight but not quite comfortable seats.
Cons: Was very satisfied with everything.
Pros: Space, happy vibes, clean
Cons: Nothing it was super
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