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Pros: great new aircrafts

Pros: Puntualidad y amabilidad en la recepción de equipaje

Cons: Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística

Pros: Nothing

Cons: If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines.

Cons: Ya opine

Cons: The plane was older and the screen was very small.

Cons: Better seats.

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: perfect

Cons: nothing could have made this flight better

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Pros: safe trip

Cons: no entertainment, no food, would like to be aware no food

Pros: Are you kidding? Its BA. Nothing but the time and route were good.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Pros: The seats could have been a bit roomier.

Cons: Boarding

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: safe trip

Cons: no entertainment, no food, would like to be aware no food

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Even a small coffee/tea service would be a nice addition.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Cons: The breakfast scone was disgusting but dinner was great!

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Pros: Brand new A321 Neo

Cons: Couldn't find a way to recline seat

Pros: Amazing crew

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Pros: Flight attendants

Cons: Free water please!

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: Promptness in service!

Cons: Food

Cons: This has been the most convenient way I’ve ever traveled.

Cons: I like everything about the flight

Pros: Everything was great!

Cons: Nothing to complain about

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Pros: it was fit on me

Cons: tap water for free?

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: Are you kidding? Its BA. Nothing but the time and route were good.

Pros: Crew was great; super easy boarding process; flawless take off and landing.

Cons: N/A

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: it was fit on me

Cons: tap water for free?

Cons: The plane was older and the screen was very small.

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Cons: More legroom please

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Cons: I like everything about the flight

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: Crew was great; super easy boarding process; flawless take off and landing.

Cons: N/A

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Cons: I like everything about the flight

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: More legroom please

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: Snacks

Cons: 2h late!

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: Seats were comfortable.

Cons: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: Crew was good. Seats comfortable.

Cons: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Cons: The breakfast scone was disgusting but dinner was great!

Pros: Everything was great!

Cons: Nothing to complain about

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Pros: it was fit on me

Cons: tap water for free?