|Flights Arrive in||Beijing Capital|
|Flights Depart from||Newark|
|Airlines||Air Canada, Delta, SWISS|
Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.
Flight was delayed nearly an hour causing a very tight connection in Calgary.
One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.
No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.
Very short flight so not much to comment.
Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.
The crew on The flight was efficient and friendly.
The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.
Quick and organized airport and boarding
Old plane uncomfortable seats
Didn’t like the fact that online check in didn’t work on the Delta app.di
Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?
Crews were nice
We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.
We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?
There were actual meals served on the flight. They were pretty good. Free movies available.
There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.
The service and THE FOOD WERE GOOD !
Bag check process
Lots of room because plane was half full
I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...
Nothing stood out
Nothing Stood out
The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...
3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course
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