Everything went very smoothly. Airplane food simply is never great but they were quite generous and very attentive. I was impressed.
Great flight! Only complaint I had was that I didn’t get breakfast that morning because I don’t eat eggs for breakfast.. I ate an energy bar I bought in the airport which I had never done before. Otherwise, another great Delta flight!
Food TERRIBLE! In First Class- so bad - why was it so much better 20-30 years ago? Comfort-awful-would rather have the old, plush First Class seats than the new hard - too short seats in the new pods -would advise avoiding Delta for any International Flights.
The airport process and boarding were fast. The airplane crew were nice but the food was bland and the seats extremely uncomfortable- my seat had an issue and couldn’t move back and made noise .
Boarding was chaotic. I didn’t finish dinner because I went to bed early. Breakfast omelet was overcooked and tasteless but croissant was better than usual. Plane was dirty—crumbs in every seam and lavatory was poorly maintained (paint peeling, etc.) and toilet paper had not been refreshed before takeoff. No cubby for storage in first and seat was narrow.
Horrible. Flight ORD to CGH was okay, but Paris was a nightmare. Old planes, delays, involuntary downgrades, broken planes, terrible communication. CGH to CPT was my worst flight ever.
Honestly, I didn’t expect that I will experience this long time wait during the check in. There was only one person who was taking care of the passengers for the economy class and it took us to wait about one hour to do our check i. As a result we barely get to the airplane as the gate was at the end of the airport. That is totally not professional where one crue is working at the registration desk with economy and 3-4 crues are helping for the business class.
Lost luggage! No representative of the airline present at the airport. Air France contracted the service out to a 3rd party service. The service has no ability to track the missing bag or provide a time frame on its arrival.
Very disappointed in the food selection. It was not good compared to other airlines.
It was delayed and I missed my connection to BHX
I have celiac disease and a designated gluten free food option would be best
Entertainment was ok and crew was alright. Rest was terrible experience
The flights are cheap, but they nickel and dime you for everything. And the seat pockets are TINY. The board from the back, which seems more efficient, but if you pay to sit up front and you board last, your chances of getting space in the overhead bin are decreased. That said, I did get space in the bin this time, so that made me happy. When booking my ticket, I paid extra to check a bag, select my seat and have food. The food was pretty salty. The only beverage with my meal was a paper cup of water - I would have had to buy a beverage separately. Fortunately, I bought a huge bottle of water at the airport and just drank that.
I got a very good price on this flight which made me very happy! I arrived in France, which was also good! The seats (and seat pockets) were small so I don’t know if a very large person could be comfortable — I bought seats in the cheapest zone so I’m sure that was a factor) The crew were all fine, except one flight attendant had some pretty strong body odor, which I noticed every time he walked past me. That wasn’t great. (Fortunately, he didn’t walk past me very many times!) Anyway, if you need to save some money, the French Bee flight from LAX international to Orly airport in Paris is a good bet! Just be prepared to pay for every single thing, including food, and bring your own snacks!)
L’équipe a été super serviable avec mon enfant de 11 mois. Un petit cadeau l attendait dans l avion, petits pots etc…
Went in with low expectations based on other reviews/the fact that this is a budget airline, but I was pleasantly surprised! Everything went smoothly, seats were comfortable, food was not bad for airplane food, and of course the price of the flight was fantastic. The only real negatives I can think of are that the plane is a bit on the older side (think 2012-ish era planes, not a huge deal), wifi is a bit expensive, and the movie catalog is mediocre. But that is to be expected on a budget airline (I was honestly surprised they had free movies). I would definitely fly again.
No organization when it came to checking in and boarding. If you have diet restrictions make sure to plan ahead.
Seats! The eternal problem in economy. They are like stones!!
Everything is good except the seats are tightened no rooms for the legs,
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
Business class in the second leg - CDG-EVN was a disaster.
the entire flight felt off. The crew seemed uninterested and disengaged. The food service was really bad - overcooked, bland, weird food service. They actually woke us up to serve chicken wraps in the middle of the night, after dinner and before breakfast. Made no sense. Ultimately, I was glad they did though, because the breakfast had been held for so long it was inedible. Eggs, potatoes, sausage - all disgusting. We were asked to "honor" the lavatories for premium customers and stay in our own cabin: this was also strange. So people in economy didn't pay enough to use the closest toilet to them??? It's a toilet. All in all, not the experience I have come to expect from United Airlines. The return flight from Paris to SFO was better, btw.
Flight on time. Excellent service in Premium Economy. Great food served and cleaned up promptly. Unfortunately the climate control was malfunctioning and it was very cold and felt a bit like camping. Cold helps with sleep though so not complaining too much. Slept well. It asks to rate "entertainment". I do not like any IFE, don't shove a big screen in my face—I have my own phone if I want it. So this will always get low ratings.
I fly UAL 7-8 times per year. This flight was not up to snuff because it boarded very late "due to unexpected delays in restocking the plane" and yet Flight Aware showed the plane had landed some 10 hours earlier--so I think they could have planned accordingly. The FA's were nice but harried. The video system had to be rebooted 3-4 times. The food service was rather abrupt; they forgot my row and when I asked for my meal, they brought it with some impatience. Overall, the flight was fine, but the little details made it feel somewhat mundane and hurried.
They hired a new catering company the same day of my flight. They botched the job by not delivering the right carts and after THREE HOURS waiting, the flight crew timed out (flight was 19 hours long and FAA rules state crew can’t work more than 14 hours long). So they CANCELED OUR FLIGHT!! Worst experience ever. Avoid UAL at all costs.
Excellent, professional, actually on time which is rare for late flights. Decent food. I love the new neck pillows! Nice, simple upgrade from the old ones I wasn't sure where to put. I wish they would allow more time for rest. It's a red eye 7 hour flight and meal service was about 3 hours.
Flight was cramped with every seat taken. The food was fine, nothing crazy to write home about. The plane felt dated and needing some TLC, the button for the window shade didn't work and there were no AC outlets to use. When communicating with staff all except one nice lady never seemed happy to help me almost like I was bothering them when asked for things like a glass of water or a snack. The flight was overall fine. It did what was needed which is get me from point A to point B. But it certainly was not special. I don't expect much in economy but I believe economy on a host of other airlines is more memorable and better experience.
Check-in was a little confusing. I paid for extra luggage, but when i checked in the system didnt seem to know. Arrived in Paris early after a late departure. Luggage arrived on the same flight with no apparent damage.
Two staff were rude, loud and burnt out I think. Two were friendly kind and helpful.
Energetic crew - flight full of swiftied going to Taylor's opening show in Paris! Long lines for bathroom made out kind of suck though
Flight was delayed 2.5 hours - a big deal on an overnight when you plan to sleep.
It's acceptable.! 3 days late arrival of luggage. The problem can be due to airport services
I died before the flight, and they would not refund my ticket.
Excellent-boarding was quick and efficient, plenty of room in board. Friendly crew
Best price around. The food has gotten worse,,,might actually be better to board with one's own food... On time, professional staff at airport and on board.
I received an email and text message from French Bee less than 24 hours prior to my flight that there was a flight change. That flight change indicated that my flight had already left yet the message went out just under an hour before the new departure time. When calling French Bee staff (located in Texas so open at central time) they only said “sorry for the inconvenience “ and never offered or supplied information about a rebooking or what took place even when asked. They had a very blasé attitude about the entire situation. I had to buy a ticket on another airline because I was not told what was going on! A ticket to fly internationally on the same day!!!$$$$$$ so disappointing
Check in was in time. No free food. Not even water. Was asked to pay for water. Disgusting!
Economy seats are too tight for a long haul flight. The meal was surprisingly good, though it was surprising to learn that even coffee and tea were extra pay. They also don’t distribute water regularly.
The food was so bad. Why can’t airlines serve decent food anymore.
Flight attendants and checking great .. comfort was the worst I’ve experienced, design of seat was poor , headrest uncomfortable, seat in front when extended crushed me and the temp was hot .. every minute felt like an hour .. and it was a 7 hr flight
Flight got canceled, took us 3 hrs in line to give us vouchers for hotel and meals, which was chaotic and then went to hotel and the voucher did not work at hotel, had to pay and apply for reimbursement and waiting for payment
