No screen to see where we were at and no tv.
Flight delays were really annoying, but otherwise the experience was fine
nothing for delays and refuse service.when asked for the second flight. the first is good though
we bought Mediterranean boxes for lunch. The salami in mine had gone bad long ago, but my partner had good salami and could eat it. Could I buy assigned seats? I guess that I didn't spend enough, so sat at the back of the plane
the flight attendant was so great and the upgrade to first class was top notch
The delays were awful and the constant gate changes were annoying and the forceful bag checking was rude.
Alaska is the best! I had my own row, complimentary wine, friendly flight attendants, free texting, and early arrival. Coach felt like 1st class. What more could I ask for?
The communication was so scattered and inaccurate during the lead up to my flight and throughout the delays. We were let wondering when to arrive at the airport because the notifications said the flight 40 mins delayed and then changed back to original time! Within 1 hour of the flight! Then within minutes of the flight changed to 50 mins delayed!! Once we were boarded, it was another 3 hours till we took off!!! They’d tell us we were leaving every 30 mins but not actually leave!! It was so aggravating!!! Our flight exceeded the 3 hour delay due to airline failure and they called it a weather event! It feels like the customer has to suffer but the airline wriggles out of accountability one way or another!
I booked the wrong direction, I was originally trying to go to PDX > EWR but it was slightly past 24 hours when I noticed the mistake. But no one was willing to give me any grace at all or refund for me to book the right flight. I was not trying to take anything from anyone, just wanted the right flight. But in the end, I lost 50% of my money and also had to book a more expensive flight elsewhere.
The seats were incredibly small and the attendants were grumpy the whole time.
My flight yesterday evening was delayed 3.5 hours with no water or food service. Poor experience
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
The first class flight attendant was awful to everyone. Very rude; no customer service. She should not be working in first class.
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
Flight crew issues delayed my flight by 2 1/2 hours. Causing me to miss my connection.
Flight was late from Newark to Atlanta, I asked flight attendant to please let my family of 3 out first when we landed to Atlanta because we were late for our connecting flight to Quito. She didn't and we were late for 5 minutes we couldn't board the plane and spend hours trying to get another flight with customer service for the next day.
Great experience on Delta. Staff from baggage check to flight attendants were very courteous and professional. My only issue was a personal preference for pretzels instead of the chips and cookies that were offered.
The crew on this leg continue to be extremely helpful with my wife’s mobility issues. They also came by many many times to ensure we were comfortable and had drink some food.
I liked the cleanness in the bathroom and good crew on board and at boarding gates. There was no Hindi (Bollywood) movies. The entertainment can be improved as it is one of the worst one I saw when I compared it with other airlines. The Mumbai to Amsterdam flight did not have any food for my family which does not contain eggs in it though we have selected “Hindu Asian vegetarian meal”
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
The crew were exceptionally nice and accommodating. My wife was tired after the flight from Haneda, Tokyo. They let her sleep and served her dinner later after she woke up, before we landed in PDX.
I had to cancel the flight because with a 3 hour delay for 'unexpected maintenance' in getting to LAX, I couldn't connect to an overseas flight that I had booked on Scandinavian Air.
My flight was delayed three hours and then cancelled. The gate agent proceeded to rebook me in a middle seat without telling me and I was placed between two large individuals who did not fit in their own seats and instead took up most of mine. It was an awful experience.
Good and friendly staff. Nicely enjoyed the complimentary drink and snack.
Would have been better if the flight went out as scheduled and we’d have been kept informed. Rescheduling the connecting flight out of Portland was especially difficult.
All was good and they were able to seat my travel companion next to me. Thank you.
It was a great flight and nice experience. Would fly Alaska airlines again!
Alaska airlines is not what I expected Very disappointed Unfriendly Discouraging Very bad customer service, heartbroken trying to explain to them my situation.
Flight information board was not immediately available; however, it was not far from where I disembarked to my next flight.
Terrible. A four hour delay to take off is unacceptable. arriving in Portland at 1:00 A.M.
I was exhausted from a long day. The flight was smooth. The first flight during my 3 week travel that took off on time.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
I will never book a flight through Cheap fare. They booked me from Portland Main . And would not give me a refund, so I bought 2 tickets one for 299. From Portland Main to ORD. Then I had to buy a ticket from Oregon PDX to ORD that was another 440. So Just so you know they even told me it was there fault but no refund. Bad bussniess. I did inform United but they said they couldn't help me due to the fact I booked through Cheap Tickets. Never again. And I'm spreding the word. I let everyone know at my 50th class reunion
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.
they made me check my carryon. There was space in the overhead bins.
Cramped and uncomfortable seats. Not enough room for 6’2” person such as myself.
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
Everything went as planned. The only issue I had was with the gate C31 attendant. The person could barely speak English and was very difficult to understand.
American Airlines II: Delay Boogaloo. Multiple gate changes, delays, boarded and then MORE delays. I hate to say this won’t matter, but posting stuff about major corporations in 2026 is a post-modern “scream into the void.” Was multiple hours late coming home, so there you go.
It's very confusing because Kayak has it as American Airlines, but it was Hawaiian Airlines, but operated by Alaska Airlines. I had to go to the airport for my boarding pass because American said I didn't have any trips.
Seats were much more cramped then on the 737. Narrower and rows closer together. Flight was absolutely packed and the plugs under the seats didn't work. Was forced to check my bag even though previous flight had no issue with it.
The plane was late, when we did board the plane was as cold as a freezer. I was freezing the entire flight, no blankets. Lost miserable flight I’ve ever had.
Because of rescheduling, they had to put me on a flight that didn't go through Dallas
Packed commercial flight was as comfortable as can be expected
We were re routed due to a flight cancellation. We did not fly out of Miami. We originally booked first class and were moved to coach without being compensated.
2 gate changes, several announced delays, not enough room and seats at the gate. Many had to stand while waiting. The actual flight was fine.
American Airlines customer service was extremely poor. They canceled our flights multiple times. Then put us on standby trying to get on flights instead of booking us on a confirmed flight to get us home. So flight after flight we kept our hopes up just to be disappointed and stuck from a connecting flight. We had never been to Dallas so we were sleeping on the floor at the airport waiting to get home.
