Find Cheap Flights from Newark to São Paulo Guarulhos Intl (EWR - GRU)

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Good to Know

Low Season:
May
Best time to beat the crowds
2%
expected price decrease
High Season:
January
Most popular time to fly
11%
expected price increase
Average Price:
$1417
(avg. price over the last 2 weeks)
Good Deal:
$837
or less (round trip)

When to Book Flights from Newark to São Paulo Guarulhos Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $837 or less.
The cheapest flight from Newark to São Paulo Guarulhos Intl was found 86 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
Morning departure is around 23% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Newark to São Paulo Guarulhos Intl Flights

How long does a flight from Newark to São Paulo Guarulhos Intl take?
An average nonstop flight takes 10h 00m, covering a distance of 4774 miles.
How many flights are there between Newark and São Paulo Guarulhos Intl?
There are 21 (nonstop) flights between Newark and São Paulo Guarulhos Intl per week, averaging 3 per day.
Which airlines provide the cheapest flights from Newark to São Paulo Guarulhos Intl?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($778), United ($898) and Delta ($912).
Do I need a passport to fly between Newark and São Paulo Guarulhos Intl?
Yes.
Which airlines fly most frequently between Newark and São Paulo Guarulhos Intl?
Azul (1 times daily), ANA (1 times daily), United (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Newark to São Paulo Guarulhos Intl?
For Newark to São Paulo Guarulhos Intl, Saturday is the cheapest day to fly on average and Friday is the most expensive. Flying from São Paulo Guarulhos Intl back to Newark, the best deals are generally found on Wednesday, with Tuesday being the most expensive.

Book cheap flights from Newark to São Paulo Guarulhos Intl (round-trip)

Airports
Origin
Newark
$778
only
$778
Destination
São Paulo
$778
only
$778
Sat, Dec 30
EWR
GRU
13h 15m
Fri, Feb 2
GRU
EWR
16h 05m
Trip: 35 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Mar 1
EWR
GRU
10h 00m
Sun, Apr 1
GRU
EWR
9h 40m
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 7
EWR
GRU
10h 00m
Tue, Mar 20
GRU
EWR
9h 55m
Trip: 41 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GRU
Excellent 8.0

Late, no leg room and bad wifi

EWR
GRU
Mediocre 2.0

Had to cancel.

WaIting for refund

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

Fri, Feb 23
EWR
GRU
14h 05m
Mon, Mar 12
GRU
EWR
14h 51m
Trip: 17 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

Mon, Mar 5
EWR
GRU
17h 40m
Mon, Mar 12
GRU
EWR
14h 03m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GRU
JFK
Mediocre 3.6

The only decent point was the food. Not great but at least edible.

Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!

DFW
SCL
Excellent 9.6

The food is very tasty, but AA has not changed the menu in at least one year.

CLE
JFK
Mediocre 3.3

Plane was dirty and crew inattentive.

DFW
PBI
Okay 5.6

Free movies, and crew were helpful once we were in the air

Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off.

JFK
CDG
Mediocre 2.0

Nothing. From the plane to the awful delay and poor service.

Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline

Fri, Jan 12
EWR
GRU
13h 34m
Wed, Jan 24
GRU
EWR
14h 10m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Jan 14
EWR
GRU
15h 55m
Tue, Feb 13
GRU
EWR
22h 01m
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 10
EWR
GRU
10h 00m
Tue, Mar 20
GRU
EWR
9h 55m
Trip: 38 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

EWR
GRU
Excellent 10.0

Crew was very accommodating to the fact that I was flying with a large service animal. They even brought him his own dinner. They were excellent people.

EWR
GRU
Excellent 9.3

there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

Thu, Mar 8
EWR
GRU
17h 50m
Mon, Mar 26
GRU
EWR
15h 26m
Trip: 18 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

JFK
PHX
Good 6.6

The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.

AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

Mon, Mar 12
EWR
GRU
14h 00m
Mon, Mar 26
GRU
EWR
13h 48m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
HND
LAX
Okay 4.0

This flight was miserable. Seriously, one of the worst flight experiences I've ever had. The leg room was absurdly small. I'm not a tall person and I only had one inch in front of my legs. When the guy in front of me put his seat back it pressed into my knees. There wasn't enough space to bend down and untie my shoes, let alone get something out of my bag. My shoulder and knee were touching the guy next to me (a complete stranger) for the entire flight and there was nothing I could do about it. This was a red-eye but I absolutely could not sleep because it was so uncomfortable, so when we landed I had a terrible migraine and was nauseous and disoriented going through customs. I actually had to sit down in the airport because I though I was gonna pass out while trying to carry my bag, that's how shitty I felt after this flight. On top of that, not being able to sleep on the flight really messed up my sleep schedule and so jet lag from the time change has been made even worse, so I'm completely out of whack and its so much worse that it otherwise would have been because of the horrible flight. Also the food was gross and there wasn't enough of it. Even now, I don't think I have really communicated just how shitty this flight was. I was actually angry when I saw my seat upon boarding, and I'm still angry about it now.

GRU
JFK
Mediocre 3.6

The only decent point was the food. Not great but at least edible.

Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!

JFK
MXP
Mediocre 2.6

Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route.

CLE
JFK
Mediocre 3.3

Plane was dirty and crew inattentive.

YUL
MIA
Excellent 10.0

First time flyer with American airlines and the service was impeccable

Nothing to dislike

Mon, Feb 19
EWR
GRU
31h 23m
Mon, Mar 19
GRU
EWR
22h 06m
Trip: 28 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 20
EWR
GRU
10h 00m
Sat, Mar 24
GRU
EWR
9h 50m
Trip: 32 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

EWR
GRU
Excellent 9.3

there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

Tue, Mar 13
EWR
GRU
21h 50m
Mon, Mar 19
GRU
EWR
18h 15m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CLE
JFK
Mediocre 3.3

Plane was dirty and crew inattentive.

HND
LAX
Okay 4.0

This flight was miserable. Seriously, one of the worst flight experiences I've ever had. The leg room was absurdly small. I'm not a tall person and I only had one inch in front of my legs. When the guy in front of me put his seat back it pressed into my knees. There wasn't enough space to bend down and untie my shoes, let alone get something out of my bag. My shoulder and knee were touching the guy next to me (a complete stranger) for the entire flight and there was nothing I could do about it. This was a red-eye but I absolutely could not sleep because it was so uncomfortable, so when we landed I had a terrible migraine and was nauseous and disoriented going through customs. I actually had to sit down in the airport because I though I was gonna pass out while trying to carry my bag, that's how shitty I felt after this flight. On top of that, not being able to sleep on the flight really messed up my sleep schedule and so jet lag from the time change has been made even worse, so I'm completely out of whack and its so much worse that it otherwise would have been because of the horrible flight. Also the food was gross and there wasn't enough of it. Even now, I don't think I have really communicated just how shitty this flight was. I was actually angry when I saw my seat upon boarding, and I'm still angry about it now.

YUL
MIA
Excellent 10.0

First time flyer with American airlines and the service was impeccable

Nothing to dislike

DFW
SCL
Excellent 9.6

The food is very tasty, but AA has not changed the menu in at least one year.

PHL
ATL
Okay 5.3

On time

Rude flight attendant

Fri, Mar 30
EWR
GRU
14h 20m
Sat, Apr 7
GRU
EWR
15h 26m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

SEA
AUS
Excellent 9.0

Boarding was not smooth. They got me and my son mixed up as we have same name.

LGA
ORD
Excellent 10.0

Flight was on time. Boarded quickly with no fuss.

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

Wed, Mar 14
EWR
GRU
15h 42m
Thu, Mar 29
GRU
EWR
15h 01m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 23
EWR
GRU
10h 00m
Sat, Mar 24
GRU
EWR
9h 50m
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GRU
Excellent 8.0

Late, no leg room and bad wifi

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

EWR
GRU
Excellent 9.3

there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

EWR
GRU
Mediocre 2.0

Had to cancel.

WaIting for refund

Wed, Mar 14
EWR
GRU
17h 40m
Tue, Mar 20
GRU
EWR
20h 30m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PHX
PDX
Excellent 9.0

I like how quick and efficient the boarding and check in process was.

I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright.

DFW
SCL
Excellent 9.6

The food is very tasty, but AA has not changed the menu in at least one year.

LAX
AKL
Okay 5.6

Smooth operation, on time

Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.

PHL
ATL
Okay 5.3

On time

Rude flight attendant

SJU
PHL
Good 6.3

My screen was not responsive most of the time

Thu, Mar 15
EWR
GRU
15h 42m
Thu, Mar 29
GRU
EWR
15h 01m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 24
EWR
GRU
10h 00m
Sat, Mar 24
GRU
EWR
9h 50m
Trip: 28 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GRU
Excellent 9.3

there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

EWR
GRU
Mediocre 2.0

Had to cancel.

WaIting for refund

EWR
GRU
Excellent 8.0

Late, no leg room and bad wifi

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

Mon, Mar 19
EWR
GRU
21h 50m
Sun, Mar 25
GRU
EWR
21h 20m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
PBI
Okay 5.6

Free movies, and crew were helpful once we were in the air

Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off.

HND
LAX
Okay 4.0

This flight was miserable. Seriously, one of the worst flight experiences I've ever had. The leg room was absurdly small. I'm not a tall person and I only had one inch in front of my legs. When the guy in front of me put his seat back it pressed into my knees. There wasn't enough space to bend down and untie my shoes, let alone get something out of my bag. My shoulder and knee were touching the guy next to me (a complete stranger) for the entire flight and there was nothing I could do about it. This was a red-eye but I absolutely could not sleep because it was so uncomfortable, so when we landed I had a terrible migraine and was nauseous and disoriented going through customs. I actually had to sit down in the airport because I though I was gonna pass out while trying to carry my bag, that's how shitty I felt after this flight. On top of that, not being able to sleep on the flight really messed up my sleep schedule and so jet lag from the time change has been made even worse, so I'm completely out of whack and its so much worse that it otherwise would have been because of the horrible flight. Also the food was gross and there wasn't enough of it. Even now, I don't think I have really communicated just how shitty this flight was. I was actually angry when I saw my seat upon boarding, and I'm still angry about it now.

GRU
JFK
Mediocre 3.6

The only decent point was the food. Not great but at least edible.

Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!

CLE
JFK
Mediocre 3.3

Plane was dirty and crew inattentive.

PHX
PDX
Excellent 9.0

I like how quick and efficient the boarding and check in process was.

I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright.

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