|Avg. Flight Duration||9h 45m|
|Flights Arrive in||Sao Paulo Guarulhos Intl|
|Flights Depart from||Newark|
|Airlines||United Airlines, Azul|
Pros: On time , smooth ride
Pros: Once on board, everything was great.
Cons: The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door.
Pros: Crew was very accommodating to the fact that I was flying with a large service animal. They even brought him his own dinner. They were excellent people.
Pros: Fast boarding in good order
Pros: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.
Cons: Check in using the online system was impossible, even with helpdesk staff assistance.
Pros: Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had.
Cons: We boarded just a bit late but still arrived on schedule.
Cons: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.
Pros: Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME
Cons: I will never use this service again
Cons: Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!
Pros: Every body was moving in order and fast
Cons: there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.
Pros: Had to cancel.
Cons: WaIting for refund
Cons: This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance.
Cons: Late, no leg room and bad wifi
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