I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.
We departed and landed on time, the aircraft was clean and comfortable, the crew were lovely. Online checkin worked well and the self service bag drop at the airport worked well. The a/c was an Airbus A330 and has been fitted with a good entertainment system with lots of choice in many languages. The price I paid for the flight was competitive with other airlines apart from the budget carriers, none of whom I was familiar with so I stuck to an airline I have used in previous visits to South America.
Delta has an outstanding service. They are courteous and punctual most of the time. The flight departed a half hour late but we arrived 15 minutes early.
Not sure why there are so many security checks at this airport. Consistently annoying showing passport over and over, checking carryons at gate all the while trying to make tight connection. Basically it was uncomfortable crowded cabin with meidiocre service
Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima
Plane never left the ground. Mech issues - entire trip was rerouted through united.
I liked everything, this was classed as premium economy but it was much better than Lufthansas business class. Lovely staff, comfortable plane and an excellent seat arrangement. A very pleasant surprise.
Everything was good except the check in. Could not do it online neither on the machines in the airport. Needed special assistance from the airline desk clerk
No entertainment but not expected. Unless you are referring to monitor that you can use. Then Al, was fine on all flights.
Friendly staff, It was the first flight out for our plane, so had to be deiced from the frost. Only delayed a few minutes,
Very comfortable (upgraded to business class). The audio on my screen didn’t work, but I managed to play the audio through my phone while watching the screen.
Flight was On time and landed 30 mins early considering we were flying into Newark. No complaints.
get E+, a must for 5 hours flight if you are tall
The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.
Our flights got changed from United to Air Canada and our purchased seats did not get transferred so we had to pay for seats twice. I brought it up with Air Canada and they stated I had to go back and chase it with United. The united seats were $21 Canadian each and Air Canada were $56 each so we have paid $77 for each seat. Very unhappy
Multiple delays and not straight answer from the United team
I love United was disappointed we had a two hour delay, however the Pilot did say safety first.
I just got back from a trip with 3 flights each way. The flights were good and we were happy with out experience. There was one steward on our first flight that was harsh and grump with passengers. It did not leave a good impression. All of the other flight crews were great on the other five flights.
Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes
Easy to board. Flight was super crowded though so I didn't sleep well on that cross country red-eye flight. The aisles seem ot have gotten narrower and the seat smaller whn luggage and people are getting bigger so it would be AWESOME to have more space and breathing room in general ;)
There is not enough space between two chairs and raws.
As mentioned previously the professionalism and speed of the Air crew was amazing… Sarah in particular was a joy to observe and interact with, she made my flight!
Actually as my experience with air Canada from Canada to Newark it was crazy for me because it was a lot of delays which for me it shouldn’t be like that, but I was able to coup with it so that was my experience I hope next time they will do good on that thanks.
Both meals (chicken option for dinner and omelette for breakfast) were lacking in good texture and taste.
All was fine. Weather was a bit stormy, but nothing kayak can do about that! 😊
Flight was delayed going and coming from my destination for over 5 hours. All I was given was a $15 meal voucher that wasn’t even able to cover my lunch or dinner.
Air Canada first class was a very good experience, it was my first time flying first class . A friend of mine that was with me in the flight paid for my tickets otherwise I would not , if I could afford I would fly first class ! 💪💪💪 I flew many times in air Canada economy class and is also good , I travel to Argentina couple of times a year . Thank you !
flight was delayed, there was open communication about the delay the delay pushed way past the posted delay time and
AC needs to update their fleet. Too many mechanical issues, dated planes and too many delays
was wondreful! just let me know what airline im flying in advance!