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(Round-trip)
Airports
Origin
New York
$631
only
$631
Los Angeles
$835
only
$835
Newark
$676
only
$676
Washington
$655
only
$655
Miami
$589
only
$589
Destination
São Paulo
$589
only
$589
Fri, Mar 9
MIA
GRU
8h 35m
Sun, Mar 18
GRU
MIA
8h 36m
Trip: 9 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 6 reviews
Overall
8.2
Boarding
7.8
Comfort
8.2
Crew
8.3
Entertainment
7.9
Food
7.8
MIA
GRU
Excellent 9.3

The flight was very empty. Good for passengers; not food for the airline!

GRU
FLN
Good 7.3

Vôo atrasou muito.

IGU
GRU
Excellent 9.0

confort

food

REC
SSA
Excellent 10.0

the service at the counter and on board was excellent. they allow at no cost one checked piece of luggage. for a short one hour flight, they offered a hot sándwich and berverages. the plan very modern, individual monitora with a wide variety of óptions. last week i flew latam on a two hours flight that felt worse than a bus trip. this is my second flight on avianca Brazil and the same great service. best option for domestic flights within Brazil and internacional flights as well. RECOMMENDED

modern plane, friendly service both at the airport and aboard

SDU
CGH
Mediocre 2.0

Delay over one hour. No information about it. All of a sudden the plane is boarding at another gate. Anothe smaller plane that does not have the seat numbers of the original one

Sat, May 5
IAD
GRU
27h 22m
Sat, May 19
GRU
IAD
21h 29m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 7509 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
CTG
BOG
Good 7.6

Spacious aircraft with entertainment system

Check-in took more than one hour even though only few people were in front of me

BOG
LAX
Okay 4.0

Had to get a different route

BOG
BGA
Excellent 10.0

short flight but excellent service for the price,

BOG
JFK
Good 7.6

The seats were very comfortable with a fresh package of pillow/blanket and earphones waiting for us. A free meal, and snack. The take-off and landing were timely.

The bathroom was the worst I have ever seen. Old urine splattered on the seat (it had to have been left uncleaned from an earlier flight). There was no soap, The floor as still wet from urine and tp was still there. I was disguisted. Also there were only one bathroom in the back of the plane, which must have been a way to get more available seats. If other airplanes take that tactic, I'll stop flying altogether.

CLO
BOG
Okay 4.0

VIP Room

I always that had bought for 22:15 time they delay the fly.

Sat, Jun 9
EWR
GRU
19h 30m
Sat, Jun 16
GRU
EWR
23h 05m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Aug 21
MIA
GRU
40h 10m
Tue, Aug 28
GRU
MIA
15h 45m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5483 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MEX
PDX
Excellent 9.3

Entertainment, crew, personal USB charger

no wine (not even for purchase)

UIO
MEX
Okay 4.3

El vuelo es helado. Es tarde en la noche y sin mantas!

YYZ
MEX
Good 7.0

First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight.

The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound.

SFO
MEX
Excellent 10.0

MEX
MTY
Excellent 8.6

Everything

Flight Schedule that kept changing.

Thu, Jul 5
JFK
GRU
9h 55m
Sun, Jul 22
GRU
JFK
9h 35m
Trip: 18 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 82 reviews
Overall
7.5
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
7.1
Food
6.6
JFK
GRU
Mediocre 2.0

Nothing about flying with them is good. If you have small children stir away, pay $500 more on another ticket and it will worth every penny. Not worth the headache, hassle, stress, and every other horrible emotion they will make you face. Just flew NYC - Sao Paolo and the customer service prior to the flight, and the workers at check in at the airport were useless. They are rude, inefficient, they have no idea what's going on, they will screw up everything about your flight and won't even say sorry. There were people on the preferential line and normal line crying, doing live videos on Facebook complaining about the wait and lack of professionalism, people screaming, older folks upset, all because they don't have enough staff to move things along and IF ANY PROBLEM arises at check in they won't help you and the line will stop for another half an hour. This happen on both airports and the airport workers who were trying to calm things down said it's a normal occurrence with TAM/ Latam and that's what you get for flying with them. Never , ever, ever again......

JFK
GRU
Okay 4.0

Chocolates after meal

Seat uncomfortable, noises

JFK
GRU
Okay 5.3

Very slow and not clear on boarding time or sections

JFK
GRU
Excellent 8.0

Service was better on eh inbound flight but still good

JFK
GRU
Excellent 9.6

Check-in rep at JFK was very nice and hospitable. Pleasant flight. I was dehydrated and called on the flight attendant a few times for water - they came promptly. I'm gluten and dairy free, and forgot to pre-order a special meal however was still able to choose meals that were decently gluten and dairy free. Interesting design of the food tray and utensils.

Minor dislikes. Boarding was delayed however the delay was only announced in Portuguese. I sat by the window. At times the flight attendants would overlook me holding garbage to be collected as they passed by. Otherwise, all was good.

Tue, Apr 3
EWR
GRU
9h 45m
Mon, Apr 9
GRU
EWR
9h 35m
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 14 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
LAX
Okay 5.0

Great crew and process

For the fare, the leg room is not enough for average 6'0 person to be comfortable for longer than an hour.

EWR
GRU
Excellent 9.3

there was someone sitting in my chair who got angry and it was very rude because I asked him to sit in the right place. I had to put my carry far from me because he put his on my head.

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

IAD
GVA
Excellent 10.0

Best flight I have ever experienced!

Nothing

Mon, Feb 26
LAX
GRU
22h 43m
Mon, Mar 5
GRU
LAX
22h 10m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 6843 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
7.4
Food
7.5
LAX
PTY
Excellent 10.0

Good service , efficient and fairly comfortable

Food could be better

UIO
PTY
Good 6.6

No stops

Food and that they didnt project any videos or offer airplugs to listen to music

MGA
PTY
Excellent 10.0

Great food, good quality taste.

SJO
PTY
Good 6.3

The airhostess not very polite..rje pass the food and that's it..i asked for half hour for a coffee and I had to get up and get it myself from them They don't care about the passengers..they just do their routine

PTY
CCS
Excellent 8.6

La puntualidad, las conexiones y el personal, excelentes

Wed, Aug 8
LAX
GRU
24h 05m
Mon, Aug 13
GRU
LAX
18h 06m
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

LHR
YVR
Excellent 8.6

Flight was on time and the staff and crew were courteous.

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

TPA
YYZ
Okay 5.3

Garbage in see pocket and broken recline on seat 36k

YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

Wed, May 30
LAX
GRU
24h 30m
Tue, Jun 12
GRU
LAX
27h 45m
Trip: 14 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 2909 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.2
Entertainment
7.5
Food
7.2
LAX
LIM
Good 6.0

Their staff really try to make you comfortable. The first half of the flight was in a 767. Tight but not too bad. Really good hot food and nice collection of movies and entertainment.

.

LAX
LIM
Good 6.3

Plane was 6.5 hours late taking off. I missed a meeting in Cusco because overall I arrived 8 hours past my scheduled arrival time.

SCL
LIM
Mediocre 2.0

Rude staff

CTG
MDE
Good 6.0

Cheap flight, decent service, clean and safe plane overall

Flight was delayed about an hour but no communication from the airline as to why

IQQ
SCL
Okay 4.0

The plane crew was fine and the pilot kept is informed

Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes.

Mon, Feb 26
EWR
GRU
9h 40m
Fri, Mar 2
GRU
EWR
9h 55m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jul 10
JFK
GRU
10h 11m
Sat, Jul 21
GRU
JFK
9h 50m
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 13 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

Fri, Mar 2
JFK
GRU
10h 00m
Fri, Mar 9
GRU
JFK
10h 10m
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2 reviews
Overall
8.2
Boarding
7.8
Comfort
8.2
Crew
8.3
Entertainment
7.9
Food
7.8
SDU
CGH
Mediocre 2.0

Delay over one hour. No information about it. All of a sudden the plane is boarding at another gate. Anothe smaller plane that does not have the seat numbers of the original one

GRU
FLN
Good 7.3

Vôo atrasou muito.

REC
SSA
Excellent 10.0

the service at the counter and on board was excellent. they allow at no cost one checked piece of luggage. for a short one hour flight, they offered a hot sándwich and berverages. the plan very modern, individual monitora with a wide variety of óptions. last week i flew latam on a two hours flight that felt worse than a bus trip. this is my second flight on avianca Brazil and the same great service. best option for domestic flights within Brazil and internacional flights as well. RECOMMENDED

modern plane, friendly service both at the airport and aboard

GRU
IGU
Okay 5.6

Food and the seats are tight. Uncomfortable.

IGU
GRU
Excellent 9.0

confort

food

Fri, Apr 27
IAD
GRU
35h 00m
Sat, May 5
GRU
IAD
30h 48m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 7509 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
CLO
BOG
Okay 4.0

VIP Room

I always that had bought for 22:15 time they delay the fly.

SJO
BOG
Good 6.0

On time

Food wasn’t the best , the staff at the plane was ok ( not the best for overnight long flight) ,the plane keeped doing an annoying noice

MDE
BOG
Excellent 8.0

Great crew and airplane A320

Transfer to gate complicated. Have to take a bus. No instruction in English, only Spanish and the employee speaks so fast you cannot get it

BOG
LAX
Okay 4.0

Had to get a different route

BOG
GIG
Good 6.0

...!

Food wasn’t the best , the staff at the plane was ok ( not the best for overnight long flight) ,the plane keeped doing an annoying noice

Wed, Jun 6
EWR
GRU
18h 33m
Tue, Jun 12
GRU
EWR
13h 53m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 23
JFK
GRU
10h 00m
Sun, Feb 25
GRU
JFK
10h 10m
Trip: 3 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2 reviews
Overall
8.2
Boarding
7.8
Comfort
8.2
Crew
8.3
Entertainment
7.9
Food
7.8
REC
SSA
Excellent 10.0

the service at the counter and on board was excellent. they allow at no cost one checked piece of luggage. for a short one hour flight, they offered a hot sándwich and berverages. the plan very modern, individual monitora with a wide variety of óptions. last week i flew latam on a two hours flight that felt worse than a bus trip. this is my second flight on avianca Brazil and the same great service. best option for domestic flights within Brazil and internacional flights as well. RECOMMENDED

modern plane, friendly service both at the airport and aboard

POA
GRU
Okay 5.3

Flight was 4 hours late and nobody was at the gate to tell us, explain or whatever. Actually we called before flight to sp to get the flight ro ny to make sure everything was ok, and they told us that the flight was on time.

GRU
JFK
Mediocre 2.0

At JFK, we stayed landed inside the plane 5 hours and 1/2.

JFK
GRU
Excellent 8.6

Pontualit

SDU
CGH
Mediocre 2.0

Delay over one hour. No information about it. All of a sudden the plane is boarding at another gate. Anothe smaller plane that does not have the seat numbers of the original one

Thu, Aug 30
JFK
GRU
9h 55m
Mon, Sep 3
GRU
JFK
9h 35m
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 82 reviews
Overall
7.5
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
7.1
Food
6.6
JFK
GRU
Mediocre 2.0

Nothing about flying with them is good. If you have small children stir away, pay $500 more on another ticket and it will worth every penny. Not worth the headache, hassle, stress, and every other horrible emotion they will make you face. Just flew NYC - Sao Paolo and the customer service prior to the flight, and the workers at check in at the airport were useless. They are rude, inefficient, they have no idea what's going on, they will screw up everything about your flight and won't even say sorry. There were people on the preferential line and normal line crying, doing live videos on Facebook complaining about the wait and lack of professionalism, people screaming, older folks upset, all because they don't have enough staff to move things along and IF ANY PROBLEM arises at check in they won't help you and the line will stop for another half an hour. This happen on both airports and the airport workers who were trying to calm things down said it's a normal occurrence with TAM/ Latam and that's what you get for flying with them. Never , ever, ever again......

JFK
GRU
Okay 4.0

Eventually able to get to my final destination

They cancelled my flight with absolutely no information to provide. No update at all. There were no agents to direct the flow of passengers stranded in the airport. Usually Airlines would rebook you on the next flight out. Apparently, this is too much for this airline to handle. Very amateur!

JFK
GRU
Excellent 8.0

Nothing

JFK
GRU
Okay 4.0

Chocolates after meal

Seat uncomfortable, noises

JFK
GRU
Mediocre 2.0

Nothing at all, flight was cancelled no information given, no communications regarding why, no food vouchers. Horrible treatment of passengers with children.

Nothing at all, flight was cancelled no information given, no communications regarding why, no food vouchers. Horrible treatment of passengers with children.

Wed, Mar 7
JFK
GRU
10h 00m
Sun, Mar 11
GRU
JFK
10h 00m
Trip: 5 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2 reviews
Overall
8.2
Boarding
7.8
Comfort
8.2
Crew
8.3
Entertainment
7.9
Food
7.8
SCL
GRU
Okay 5.6

Flight was changed due to weather circumstances, but there was no communication. They rescheduled a smaller flight. But it seemed that only Brazilians (elite status) members were able to get on the flight. Rest were rescheduled.. once again no communication and announcement of what was going on

Avianca Communication and customer service has horrid! Never flying with them again!

GRU
IGU
Okay 5.6

Food and the seats are tight. Uncomfortable.

GRU
FLN
Good 7.3

Vôo atrasou muito.

SSA
GRU
Excellent 8.0

The meal is annacounted for.

Personnel were pleasant and professional.

JFK
GRU
Excellent 8.6

Pontualit

Thu, Apr 19
EWR
GRU
9h 45m
Sun, Apr 22
GRU
EWR
9h 35m
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 14 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
PSP
Okay 4.3

Paid for Econoplus seat but was assigned a seat in the row before the emergency exit. Seat uncomfortable didn’t recline had to go through refund process

FSD
DEN
Mediocre 2.0

Friendly crew.

Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none).

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

Thu, Feb 22
EWR
GRU
20h 20m
Sun, Mar 4
GRU
EWR
15h 33m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Mar 29
MIA
GRU
23h 45m
Sun, Apr 8
GRU
MIA
32h 54m
Trip: 11 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
CLO
BOG
Okay 4.0

VIP Room

I always that had bought for 22:15 time they delay the fly.

SJO
BOG
Good 6.0

On time

Food wasn’t the best , the staff at the plane was ok ( not the best for overnight long flight) ,the plane keeped doing an annoying noice

CTG
BOG
Good 7.6

Spacious aircraft with entertainment system

Check-in took more than one hour even though only few people were in front of me

BOG
JFK
Good 7.6

The seats were very comfortable with a fresh package of pillow/blanket and earphones waiting for us. A free meal, and snack. The take-off and landing were timely.

The bathroom was the worst I have ever seen. Old urine splattered on the seat (it had to have been left uncleaned from an earlier flight). There was no soap, The floor as still wet from urine and tp was still there. I was disguisted. Also there were only one bathroom in the back of the plane, which must have been a way to get more available seats. If other airplanes take that tactic, I'll stop flying altogether.

PEI
BOG
Okay 4.0

Issue at airport caused me to miss connection

United States to São Paulo Guarulhos Intl Flight Information

Flights Arrive in São Paulo Guarulhos Intl
Flights Depart from United States
Flight Price $589
Airlines Avianca Brazil, Avianca, Aeromexico, LATAM Airlines, United, Copa Airlines, Air Canada, Major Airline, Delta
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