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Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker

The journey was nice, all the crews were very good and services are excellent

Could not board flight due to visa issue and emirates staff at the airport refused to help rebook flight because it was made by another provider. It took hours of communicating with my provider and Emirates staff each of whom said it was the others responsibility. As the time passed, I was eventually told it was too late for rebooking as I needed to do this at least three hours before the flight. Emirates staff also said the would unboard me but I believe I was recorded as a no show. Our first flight from Sydney to Dubai was more cramped than other airlines which was surprising considering their reputation.

Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.

Had to do shuttle bus both times during the transfer. It was waaay longer than acceptable. These 777s need a refurbishment really badly. Emirates and Dubai Airport used to be top notch. Now overcrowded and outdated.

Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)

The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky

Crew were very good. Food service was a little slow and disappointing not having on demand dining and only 3 options. Amenity kits and pyjamas were excellent.

This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.

I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..