Find cheap flights from Nice to Phoenix

Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"

Pros: "Courteous and attentive crew from baggage check in thru baggage claim."

Pros: "The seating in upper class is unconventional and uncomfortable."
Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Pros: "The crew were lovely and the seats were ok."
Cons: "Not a lot to Improve on to Be fair"

Pros: "Excellent service!"

Pros: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Pros: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."

Cons: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"

Pros: "Great attentive service, good food and in-flight entertainment"

Pros: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Cons: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Pros: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Cons: "Nothing"

Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"

Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"

Pros: "Service, meals, friendly and attentive FAs"

Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Cons: "The plane seemed to be a little bit old, especially entertaining equipment"

Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Pros: "Smoothest long flight I’ve ever had. No hassles checking in, boarding or leaving the aircraft. Bags checked through to final destination without any problem. Good employees at the check-in counter and at the boarding gate. Service was good at LAX."
Cons: "Cabin service somewhat spotty. I was not served breakfast and had to ask for a meal even though all those sitting around me were served. My wife did not get the coffee she requested even though it was promised twice. Trash accumulated at our seat making use of the tray awkward. I tried to pre-pay for extra luggage on-line before the flight but the web site would not allow me to do so. We paid $100 per extra bag at check-in."

Pros: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Cons: "seat comfortable and let space"

Cons: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "simple easy boarding. Jumbo 747 is always a nice experience."

Cons: "Food was hard and little stale."

Pros: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Cons: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Pros: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Cons: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Pros: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."

Pros: "Helpful flight attendants"
Cons: "Delay at the airport due to system down where agents had to check in everyone manually"

Pros: "Staff!"
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."

Pros: "Quantity of food was less for the dinner time..but overall experience was good.."

Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."

Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."

Pros: "Safe flight, good crew"
Cons: "Food quality was poor."

Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("

Pros: "I liked the food and refreshments and the on flight entertainment was good.."
Cons: "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."

Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Cons: "Watch out for checked baggage fees on short haul international flights. If you buy their saver fare, VA charges you $130 to check a bag at the check-in counter. Highway robbery in my opinion! Make sure you add a bag beforehand. Corporate greed at its worst."

Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Pros: "All the meals and movies included"

Cons: "Why are there no plug-ins?! That was very disappointing..."

Pros: "The food and service was excellent. Love it!"

Pros: "n/a"
Cons: "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."

Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Pros: "The in flight entertainment was above average and the seats were decent"
Cons: "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in."

Pros: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Cons: "Nothing!"

Pros: "The food has improved."
Cons: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."

Pros: "Nothing is better service, food , beverage, everything is not good"
Cons: "Change with food quality"

Pros: "The crew was OK. The seats were normaly OK."
Cons: "Maybe better food"

Pros: "Crew"
Cons: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Cons: "Room temperature control should be better."

Cons: "The crew isn’t very friendly, they do not know English very much."

Cons: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."

Pros: "Crew were great and the airane was clean."
Cons: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."

Pros: "the food and service was outstanding as always on Turkish Airlines"
Cons: "The seats were incredibly Uncomfortable, and I was in Business Class. It seemed to be a newer plane. The seat was like sitting on a bench, not in a seat, and the distance between rows was almost non-existant; it was very distressing and disappointing...."

Pros: "Crew very pleasant. No delay."
Cons: "None."

Cons: "Trip delay"

Pros: "In flight entertainment and snack even for a short 1 hr flight"
Cons: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Cons: "Please don’t be black and travel with Turkish Airlines. They are rude and racist. Over booked flights, chances of missing connections. My son ranged the bell to ask for water. When the hostess came, she spoke to the white lady sitting next to him, the person told her it is not be that ranged it is him. He wants water, she walked away did not speak to him and never gave him the water. The only food they served was pasta. If you don’t eat that no other options. They will pump you off a flight that you purchased because they are over booked and expect you to be ok with it. No customer service at all."

Pros: "Turkish A/L always professional and efficient."
Cons: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."

Pros: "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Cons: "Boarding was orderly but a bit long. In general very well managed."

Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Cons: "The seats are cramped just like any other airline."

Pros: "Route"
Cons: "crew was so helpful"

Pros: "On board catering and new planes are a plus"

Pros: "Everything."

Pros: "food was good"
Cons: "wifi was announced but did not work"

Pros: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Cons: "Nothing!"

Pros: "Flight was delayed. Flight time was changed 5 times."

Pros: "Friendly staff good food. Good selection of movies."
Cons: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Pros: "In flight entertainment is great! Good selection of movies, nice screens."
Cons: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Pros: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Cons: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Pros: "Busy flight with many kids and the entire crew was friendly and professional with service."

Pros: "customer service, food, entertainment."
Cons: "small seats"

Cons: "It's 100 degrees in the cabin. No one is communication and we have been waiting for a gate assignment for 2 hours. This flight should be refunded."

Cons: "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."

Pros: "Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!"

Pros: "Great entertainment, headphones, booze and food"

Pros: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Cons: "N/a"

Pros: "Crew was generally clean and professional but not necessarily super alert."
Cons: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."

Pros: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Cons: "There was a long line at the bus gate B60 due to a lack of personnel."

Pros: "Good"

Pros: "Almost everything from boarding till landing."
Cons: "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."

Pros: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Cons: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"

Pros: "I enjoyed that it was a new plane."
Cons: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."

Pros: "Everything from the greeting received upon entering the plane to the overall service for the entire flight was quite excellent and wonderful. A really nice perk was the kit given to all the passengers in economy class with slippers, toothpaste, toothbrush, lip cream, and eye mask - no airline does this anymore and it is to be commended. The food on both legs of my flight (New York to Istanbul to Nice and the return) was actually very good -- this was the second time I've flown on Turkish Airlines and I look forward to flying again."

Pros: "My husband and I had a very average experience overall. From boarding to inflight customer service."
Cons: "We did not plan to check in any luggage since we had few connections, so we decide to take our rimowa luggage with us. So we were forced to check them in because it was only 8kg allow per passenger on carry on. So our luggage end up full of big dents, and scratches. We reported to the airlines and it was hard to justify what we were complaining about it. As a consumer were are very unsatisfied and unhappy. One of the worst experience in hospitality I have ever experience."

Pros: "Service was good, customer helping line was not that good"
Cons: "The worst part is food, they need to serve some good food for such long flight, Specially Istanbul to Islamabad and Islamabad to Istanbul, was the worst service and worst food , I will be think a lot to travel next time with turkish airline, due some bad service and food"

Pros: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Cons: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Pros: "The crew was very nice."
Cons: "The cup holder on my seat was broken and wouldn't stay up... So minor. Other than that, we had a very pleasant flight in TA."

Pros: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Cons: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Pros: "Nothing"
Cons: "3 hour delay. No announcements. Had to use my passport just to use the restroom. Food was terrible."

Pros: "The"
Cons: "The staff at Istanbul offices are mostly very rude and disrespectful. They don't care much about the customers and gave me and others a hard time. Racism also came out strongly and I wish they would assess situations before jumping into conclusions."

Pros: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"

Cons: "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"

Pros: "Turkish got everything right, and the food is exceptional. Entertainment choices were new movies and ones I wanted to see. I've never had such a great time in economy!"

Pros: "Excellent salmon meal"

Pros: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Cons: "Seat, tv, choices, flight attendants speech articulation."

Pros: "It was a safe journey good rest and a very smooth operation"
Cons: "More vegan options"

Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Cons: "Was not offered a drink in first class prior to take off."

Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Pros: "Crew, chairs, entertainment"
Cons: "Communication"

Pros: "All was good"
Cons: "All was good"

Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Pros: "Awesome prompt and courteous service."
Cons: "Nothing"

Pros: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Cons: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."

Pros: "Great"
Cons: "Great"

Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."

Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Pros: "Everything"

Pros: "Great service by crew!"
Cons: "Took too long to get on board."

Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Cons: "."

Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"

Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Cons: "My flight got delayed for twelve hours with no compensation for a hotel."

Pros: "customer siervice was great and welcoming was awesome"

Pros: "Excellent Detroit crew"

Pros: "Great flight ... food better than average, but movie selections were terrible"
Cons: "Movies bad selection."

Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."

Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"

Pros: "Got a window seat, my luggage arrived with me"
Cons: "Late"

Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pros: "The flight attendants were very friendly"

Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Great staff, quick service."

Pros: "Perfect"

Cons: "This flight was canceled and the flight they put me on was terrible."

Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Pros: "Efficient, comfortable, on time"

Pros: "Service."
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Pros: "Row to myself"

Pros: "great"

Cons: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Cons: "no peanuts?"

Pros: "Competent crew"
Cons: "Flight was badly delayed."

Pros: "New, clean airplane with a friendly and professional crew. It was not as uncomfortable as some of the other airlines I've used, though eight hours in economy is still too much. I chose it in part because of the connection through Copenhagen, which I recommend for an overnight stay. Great city."
Cons: "The chicken something or other on one of the flights was truly disgusting, but the rest of the economy food service was okay."

Pros: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Cons: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Cons: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Pros: "The airplane clean ,Food good etc."

Pros: "The in-flight entertainment options were good."
Cons: "My seat was broken and when I alerted the attendant, in a rude tone, she replied “what do you want me to do?” Not exactly the friendliest experience. It was only compounded by the fact that when we were landing, another attendant insisted I put seat completely upright, and when I told her it had been broken the entire trip, she began forcefully shoving my seat. Not awesome."

Cons: "Very cramped airplane on an 8 hour flight!!! Plus, no meal on trans-atlantic flight??!!"

Cons: "Thankfully flight was a bit late since many from the previous flight needed to connect to this flight."

Pros: "Prompt boarding, early departure and early arrival."
Cons: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Pros: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."

Pros: "Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat."
Cons: "No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small."

Pros: "Nothing"
Cons: "Everything, the service was terrible the food was terrible, we will never fly SAS again."

Pros: "Nothing"
Cons: "Cramped in a tiny seat behind someone well over 6’5 who kept slamming his seat back to get more room. We were later diverted for a person on the flight who had health issues all the way back to Canada when we were practically over Ireland. We flew back I believe an hour and a half back only to not have proper fuel equipment which took fueling forever and caused our crew to go past their duty day which made use get diverted again to Iceland for a new crew and even more gas. We were held on the plane for a total of 8 additional hours! We were never allowed to get off the plane, we were given very minimal food and drink the additional 8 hours, and when my girlfriend asked what was going on your information person in Copenhagen said they had no idea what was going on with my Flight and had no idea where it was."

Pros: "Aisle seat"
Cons: "Nothing was complimentary"

Pros: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Cons: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Pros: "The crew was so amazing and friendly!!"

Pros: "The entire experience was great. Smooth flight, good food and friendly crew."

Pros: "The airline staff were so positive and friendly. Really made the long trip easier."

Pros: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."

Cons: "No food, no entertainment"

Pros: "Nice TV's. Good selection"
Cons: "Flight attendants were rude to English speakers."

Pros: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Cons: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."

Pros: "Pleased with everything."

Cons: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Pros: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Cons: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Cons: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Pros: "The boarding process worked well."
Cons: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Pros: "Introduce meals even to economy class"

Pros: "Slept great."
Cons: "Woke up."

Pros: "Great food, smooth trip"
Cons: "Could use bigger movie selection"

Pros: "Direct flight"
Cons: "Small seats"

Pros: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Cons: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."

Pros: "There was sufficient entertainment and food"
Cons: "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Pros: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Cons: "Crew service is very poor"

Pros: "My flight was changed to a different airline by SAS to delta. Cannot comment on flight from Nice to ORD. The flight from ORD to nice on SAS was good."
Cons: "I was not informed of flight change until I went to the airport that morning. Had to rush from SAS terminal to delta terminal to check in on time. If I had received an e-mail, I would have been better prepared."

Pros: "Efficiency, confidence, promptness"
Cons: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."

Pros: "Loved the time of the flight. The airport was not at all busy and the flight was not full. The crew was awesomely friendly and the flight itself was perfect. We love SAS,"
Cons: "Nothing"

Pros: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Cons: "Old airplanes, you have to pay for alcohol...."

Pros: "Flight was fine, cr"

Pros: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Cons: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."

Pros: "Overall the flight was ok."
Cons: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Cons: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Pros: "same as above"

Pros: "All was very good!"

Pros: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Cons: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."

Pros: "plane interior seemed new/clean. Big TVs and lots of movies in the SAS Plus / Prem economy seats."
Cons: "The cabin crew was pretty terrible...ranging from being generally disinterested to actually actively hostile towards passengers. No wonder SAS is in such dire straights. Would never choose to fly SAS again."

Pros: "The airplane and individual tv screens were great, more choices of recent movies would be better. Cabin crew was nice and flight was smooth throughout. Even with a 2 hour delay the captain was able to make up 1 hour in our 10 our flight."
Cons: "Requested water and flight attendant infromed me to go to the back and get it myself. When I did go to the back, both were on their mobile phones. Would hope to have water go around more frequently instead of me having to go to the back and get it myself, especially on a long flight."

Cons: "Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom."

Cons: "The cabin crew was quite stuck up and unfriendly"

Pros: "Group boarding"
Cons: "Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats"

Pros: "Staff was great. Good experience for our first overseas flight"

Cons: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Pros: "Our flight attendant was very nice."

Pros: "Fast check in. Boarding orderly."
Cons: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."

Pros: "The crew was great."
Cons: "The seats are very close together and uncomfortable. The quality on the screen was poor."

Cons: "This flight was run by American Airlines. A new aircraft and a wonderful crew."

Cons: "The problem was the airline losing our luggage."

Pros: "There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation."
Cons: "Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated."

Pros: "Crew"

Pros: "Nice folks"
Cons: "Problem with recording my frequent flyer number (as usual but that is probably BA's fault)"

Pros: "There was so much food and entertainment options. The 11 hour flight went really quickly."
Cons: "I was overall happy with the experience."

Pros: "Not much."
Cons: "No drink, fixed seat, am senior and no assistance at all."

Cons: "Gate personnel were inattentive and wheelchair transport was rude"

Cons: "BA on line does not always respond"

Pros: "Because someone was sitting in my seat, I was moved to one near the exit which has more legroom, without having to pay £28. The flight was on time and we were kept well informed of some chaos that was happening around push back."
Cons: "The atrocious check-in process - why only 24 hours or less? Why are you always allocated a seat between other people. Why is it almost impossible to change that? - oh yes, because BA want you to pay a premium to avoid the hassle."

Pros: "British airways have always been good and my best airline to fly."
Cons: "This occasion, the manager was So rude to me and even called me a liar in front of too many people. I don't speak or understand French and the woman really embarrassed my life. I checked-in online before I got to the airport and I mistakenly went to terminal 1 instead of terminal 2. So by the time I realised and got to terminal one, the baggage collection stand had closed because I was there by 15:18. To make the long story short, I got through the security where I was delayed for 20mins searching through my things and when I asked about time, the security said the flight won't leave with out me and they would inform them about the delay before I get to my departure gate. Anyway, I got to the gate with some time left and this extremely rude woman whom I was told is the manager insulted the living day light out of my life and turned me back. So I didn't fly with BA in the end. No matter the situation and despite me being late, I believe things would have been handled better. And even if the manager felt I was lying, she should have been more diplomatic about it and speak to me in a good manner. I won't be recommending flying BA from Nice to anyone. That woman was so hurrible, that experience haunts me psychologically."

Cons: "Service was bad and plane are old traveling with other airlines with business class is way much better then. Ba this was my first and last time traveling with. Ba"

Pros: "Great service, easy travel from Heathrow Terminal 5."
Cons: "Shame the complimentary drinks have gone, sign of the economic times."

Cons: "Poor boarding process No charging outlets on flight (on a 10 hrs flight)"

Pros: "The crew was great"
Cons: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."

Cons: "Wheelchair was not provided at London and Phoenix locations."

Pros: "NA"
Cons: "Lack of legroom"

Pros: "It was a smooth flight and comfortable"
Cons: "N/A"

Pros: "Crew was nice and friendly, pilot communicated well with passengers."
Cons: "Nice airport is a mess, nowhere to sit, broken loos, long wait for buses. Signage is poor, when waiting for boarding, no catering outlets."

Pros: "Services of New Delhi staff were much better than in Phoenix. No wheel chairs were made available even waiting for 40 minutes in LONDON. We faced a lot of hardships in London to go to departure terminal."
Cons: "Veg food was very poor quality. Snacks appeared to be stale ( may be month old) & very poor choice . Even crew did not listen despite calling several times . Iwill neither travel by BA NOR will I recommend it to anyone else."

Cons: "Ned more room"

Pros: "The food was tasty."
Cons: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."

Pros: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Cons: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."

Pros: "The smooth boarding due to the very helpful, organized, friendly staff one the ground."

Pros: "See above"
Cons: "See above"

Pros: "The crew were pleasant and attentive. The food and entertainment were good. We had a large meal, a light meal, and a snack for an 11 hour flight. Plus drinks. The lights were kept off for half the time so we could sleep or rest."
Cons: "The seats are horribly crowded. If the person in front of you lowers their seat back (as mine did) you have about 8 inches from your face to their seat back. That with already very little seat room and I felt as though I was in a straight jacket for much of the flight."

Pros: "Punctual arrival. Vacant seats between myself and another aisle passenger in the center section provided additional comfort and privacy. Lots of attention from cabin crew."
Cons: "n/a"

Cons: "All flights were canceled! No communication from British Airways. Terrible service overall! Second time this has happened with BA"

Cons: "We missed our connection flight, to make things worst, we had to wait 3 1/2 hours standing in line just to speak a British airways staff because many of the desks were empty and half the desks were catering to first class and business class passengers"

Cons: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."

Pros: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."

Pros: "Great flight"

Pros: "Head rest broken, actually hanging off on 2 threads so it hung down below my shoulder blades, more like a back massager"
Cons: "No entertainment, tv didn't even show flight details. Hideously uncomfortable seat with broken head rest. Staff ate their meals in front of the paying customers."

Pros: "Only 40 people on the flight. Fast flight Nice to Heathrow. Got in 20 min early. That is what happens when the flight is almost empty. But then we had to wind our way from Terminal #5 to #2."
Cons: "No free food or drink. One guy on board could afford the 16£ champagne at lunch time. Must of had a craving."

Pros: "Crew were very accommodating."
Cons: "It was an older plane and the video screens were damaged. Made for an extremely long flight."

Pros: "Large, generous leather style seats. Snack was a half-baked buttered up ham & cheese croissant (don't expect french quality, it's sustenance only) Crew was wonderful with fixing us a tea & shortbread when we asked for it while on ground"
Cons: "Heavy fog on London pushed my Nice-Heathrow 2h back. They knew about it yet, let us board the plane more or less on time. Once on board they told us we'd stay on ground for 2h, and if anybody wanted to other plans on this new years eve, they had 5minute to get off the plane. I had only 2h transfer time in Heathrow and asked if I got off if I could be rerouted through another hub. The stewardess had no clue, but said this is usually dealt from London and they have more options there, so I staid in plane. It would have been better to know that in terminal where wifi was available and we could have BA customer service give us individual attention."

Pros: "Friendly crew! Comfortable seats...great food"

Pros: "Crew was very nice. Food was OK."
Cons: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"

Cons: "Could not get on flight. Had to wait hours for an indirect flight."

Pros: "The audio did work for movies"
Cons: "I felt very warm and uncomfortable"

Pros: "Nothing!"
Cons: "Everything"

Pros: "The stewards and stewardesses were great. They worked hard to feed and hydrate the people in their areas, and didn't get cranky when people got up to walk around and exercise. They were pleasant and always available to help if problems came up.. They maintained a good sense of humor and seemed to care about keeping people in good spirits."
Cons: "We ran 2 hours and 10 min. over schedule getting from London to PHX. I can't understand why because pilot never said we were running late. When we landed we weren't told about the 2hr 10 min. time overage, but my sister said the plane reversed course around Iceland for a while, then turned around again and got back on track, but the PHX cell lot flight tracking board never said the flight was delayed or running late. She waited for me to get out of the airport an additional 3 hours. Luggage took a LONG time to get to the staging area and we had no clue what the problem was. It seems a simple task to put the PHX luggage in one area of cargo, and luggage going on to another destination in another area so 1st off clients could get their luggage and leave. There was a lot of luggage on the carousel that didn't get picked up. Very poor on the ground crew's part. When I have been in the air for 10 - 12 hours, I want to get my luggage and get home. Customs was a breeze compared to getting my luggage. BA lost my luggage at Heathrow on the way to Prague, and on the return had problems getting luggage to the passengers WAITING at the airport. You need to address how you handle customer luggage."