Central Chicago is 16 miles away from Chicago O'Hare Intl Airport.
All flights to Chicago land at Chicago O'Hare Intl Airport. The airport code is ORD,and it can also be referred to as Chicago O'Hare or O'Hare Intl.
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Please find list of entry suspension for certain countries based on the last proclamation.
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Visitors from Nigeria are not required to quarantine after entering Chicago O'Hare Airport.
Visitors from Nigeria must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Chicago O'Hare Airport.
Current regulations for vaccinated travelers to Chicago O'Hare Airport: most visitors from Nigeria may enter Chicago O'Hare Airport but may still need to provide proof of negative COVID test.
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Read more about Qatar Airways
Pros: GOOD FLIGHT
Pros: Amazing crew i must give it to them... super hospitality.
Cons: for now non, may be later after much observations, other than that... it was excellent !!
Pros: Yes loved it
Cons: We need new moves. There were a lot of old movies
Pros: The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting.
Cons: The food could have been better! I didn't like it at all!!
Pros: We really enjoyed this airline
Pros: comfortable seats. Crew was friendly. Food was good.
Cons: cannot think of any. I am Qatar airways fan
Cons: Very happy on Doha to ORD
Cons: More refreshments
Pros: The entertainment was good.
Cons: The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app.
Pros: Stuff are so excellent clean plane good food
Pros: The Service is always great, entertainment system is great and the food is even good.
Cons: I liked everything!
Pros: Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough.
Cons: (1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago.
Pros: Good staff and service
Pros: Hospitality and food.
Cons: Seats are not comfortable.
Pros: The Crew The Food
Cons: The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey.
Pros: Everything was great
Cons: Everything qas great
Pros: I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach.
Cons: The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing.
Pros: Friendliness of staff. Cleanliness
Cons: Dirty old plane
Pros: I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway
Cons: The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again.
Pros: Soft blankets, seats were okay, crew was wonderful.
Cons: No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight.
Pros: it was nice on the plane the guests were professional
Cons: before boarding the officials lacked professionalism
Cons: Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable
Cons: The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best.
Pros: Seats are comfortable with sufficient leg space and overall ambience of the cabin.
Cons: I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory.
Pros: Nothing at all
Pros: First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI).
Cons: The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!
Cons: On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets
Pros: Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare.
Cons: Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy.
Cons: No WiFi
Pros: The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport.
Cons: I had a little trouble with the dvd monitor.
Cons: Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food.....
Pros: Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again.
Pros: Good staff and service.
Cons: Too long a flight and require more leg room and reclining seats to be more comfortable.
Cons: No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off .
Pros: It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future.
Cons: Would prefer more options on they entertainment menu.
Pros: Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful.
Cons: I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)
Cons: Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting
Pros: Food was good.
Cons: The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight.
Cons: The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed.
Pros: Leg room. Free booze. Personalized attention
Cons: The thought of flying American carriers afterwards
Pros: Plane wasn't full, which was nice.
Cons: Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight.
Pros: Please see above
Cons: Please see above
Pros: Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight.
Cons: Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight.
Pros: It was a quiet flight
Cons: All good
Pros: comfortable seats. Flight duration was good. Layover was little longer. Overall good experience
Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off
Cons: too many little children
Pros: Live sport TV, on board wifi
Cons: More livesport TVs and browsing data.
Pros: Entertainment was exhaustive and entertaining
Cons: Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F.
Pros: Friendly crew, delicious food and the entertainment was above board.
Cons: Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time.
Cons: cabin crew's service - men far behind women esp.when serving food. Not up to the mark.
Pros: Excellent food, entertainment options, staff was great with the exception of one. Plane entertainment technology varies from route to route.
Cons: Dubai airport is highly disappointing. The bathroom situation is atrocious! I am not exaggerating when I say I waited in line of 25 and 35 women two different times! The men’s situation isn’t ideal but is no where near the problem that is the women’s restrooms. The boarding process is mildly confusing - there is no public drinking fountains but if you buy water you are not allowed to take it to your gate. This info isn’t posted anywhere and makes no sense bc you purchased the water after you were checked through security. Also this rule truly only applies to women. A stewardess showed preferential treatment to someone who looked more native than us and then didn’t apologize. I understood the customer was upset so the flight attendant was trying to pacify the lady/couple but at least apologize for being rude. Dubai airport very much favors men and I would never travel without my husband. I would fly Emirates again but it won’t be my top choice and I won’t be going back to the Dubai airport anytime soon.
Pros: Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again
Pros: Crew, food, service
Cons: No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline.
Pros: Great business class seats with lay flat seats, attentive staff, great drinks, wine, food, recent movies and lots of choices.
Cons: No separate pre-boarding area for business and first class. Beginning of boarding wasn't announced
Pros: Entertainment - excellent
Cons: Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental).
Pros: I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later.
Cons: Lactose free meal was disgusting.
Pros: Love the idea of informing every leg of my flight. Thanks
Cons: Not many old Bollywood movies to select from...
Pros: I liked the meals
Cons: It was hard to push my chair back
Pros: The entertainment, seats, and food were all good.
Cons: My only complaint would be that I didn't feel the crew members were around unless food was being served. I got up and asked for water twice, and at one point I woke up to find I had just missed the serving of a snack but when I rang my bell for a crew member to come over no one ever stopped by.
Pros: Seat comfort and some cabin crew we're really kind
Cons: My screen was not very responsive to touch. Was challenging to navigate. I couldn't clearly hear the PA announcements
Pros: Hospitality and food
Cons: Seat assignment and boarding process
Pros: Crew were very competent and nice.
Cons: There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking.
Pros: Good Price with on first priority
Pros: Friendly crew
Pros: Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)
Cons: Usually I have enjoyed the food but the food on the return flight was not palatable.
Pros: Once again, the food and entertainment selections were what I liked the most about the flight.
Cons: The crew were a bit impatient with the passengers. There was a lady travelling with an infant, and she was not sure how to fasten the seat belt on the baby. It seemed to me that the stewardess was impatient in dealing with the passenger.
Pros: Service was too notch. Economy Class was a bit tight for such a long flight. Still a great experience. Thank you.
Cons: 70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,
Pros: Flights were booked back in May and Emirates did not make major schedule changes
Cons: Consistently late departures. Did not keep passengers informed about updated departure times. After serving the food, it took more than one hour to take the leftovers away. During the flight from Dubai -Chicago, hot beverages were served 1.5 hours after the food was served. Crew was not friendly at all. During the Chicago-Dubai flight a crew member basically yelled at passengers "open the windows" and I had to tell him to "ask nicely please). Emirates comes nowhere close to Singapore, Thai, or Turkish in terms of service.
Pros: Great selection of entertainment available.
Cons: Seat space was very tight, and my seat was broken (would not recline). Also, a toddler screamed for over 6 hours straight with no intervention from the parents or crew.
Pros: On time and cheap flight
Pros: I did not like the vegetarian food that was offered
Pros: The staff was very friendly
Cons: food choices and entertainment options could be better
Cons: We specifically reserved AVM meal option and couldn't get that on flight. It appears that it was not only us but many passengers who reserved AVM meal option were complaining about not getting one. On 14 hours long flight not getting a good of your choice is bad.
Pros: Flight was clean that's pretty much it.
Cons: Medicore service tryed almost all major airlines this was the worst service.
Pros: Excellent crew and entertainment
Cons: Restrooms needed cleaning And Boarding were unorganized
Cons: Seats were old and in row 44 & 45 would not reclineand others reclined too far.
Pros: good crew, prompt timing, good food
Cons: long transit in Dubai
Cons: Leg space is very little.. Rest rooms were messy after a while.
Cons: Last minute surprise with re-routing to Chicago. Few options provided on Changed booking.
Pros: Very helpful crew
Cons: I like almost every thing.
Pros: Kind flight attendants food.
Cons: Too crowded.
Pros: Overall had a great flight.. Timing was good! Good food and very friendly staff. Love to travel with emirites again.
Pros: Everything was beyond expectation. Emirate just blew United off my first class service radar.
Cons: The long bus rode on the termac was the only disappointment. I don't know why that happen, but it shouldn't have happen after a long flight. And the buses had no seats in them. That is not right.
Pros: Flight was on time and flying even with COVID-19 restrictions
Cons: Food was cold and bland, sack meals both the same.
Pros: plane was clean, bording went smoothly.
Cons: Flight attendants were no where to be found most of the flight. They didnt walk up and down the aisles for literally hours before we saw them again. Never offered water during a 11 hour flight, they only came around deal meal service time. But the time in between meals, we seldom saw them.
Pros: Not much really
Cons: Boarding, food, seat comfort. Essentially everything
Pros: Overall is perfect
Pros: Fast and easy.
Cons: The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement.
Pros: Service, food, comfort, entertainment.
Pros: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
Cons: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
Pros: The flight was good as well as the service
Cons: No complaints
Pros: crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures
Cons: more space for legs, modern screens
Cons: Boarding took longer time Than it should.
Pros: Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time.
Pros: Nice flight crew
Cons: The food
Pros: Excellent entertainment choices Good, not excellent, food Comfortable seats
Cons: I think cleanliness is an issue both in the cabin and the lavatories
Cons: Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh
Cons: was unable to upgrade tickets in advance off of web site. Others in Greece and Italy tried to assist as well and found same and when calling 800 numbers the calls were not going thru or hold time was overly extreme. Was told at Athens check in to upgrade in Instanbul and to go to transfer desk to get upgrade. An upgrade of $1200.00 Euro's is extreme Being packed like sardines for a 10 plus hour flight is not good. It is also unhealthy. Turkish Airlines should consider something other then the 777 for any international flying.
Pros: I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update.
Cons: I didn't like the food. It's taste sour. The foods needs improvement.
Pros: The food and quality of the flight was incredible.
Cons: The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses.
Pros: Excellent food excellent services
Cons: Not prompt and boarding wasn’t great ..
Pros: Everything you want in an overnight international flight. Enjoyed the food.
Cons: Would highly recommend
Pros: The meals and in flight entertainment
Cons: The seating I needed more leg room
Pros: Friendly and accommodating crew, surprisingly great food, and nice drink options.
Cons: AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!
Cons: I had a 22 hour layover. On the website, Turkish Airlines advertises they cover hotel rooms for anyone with a layover exceeding 15 hours. However, it's impossible to get a e-visa to allow Americans to leave the airport to take advantage of this. There is one hotel inside the airport, however it's extremely expensive and booked well in advance. While the service was decent on the plane, inside the airport the TA employee's were very rude and not at all helpful. So be prepared to spend the night on the floor or an uncomfortable bench. Won't fly on this airline ever again.
Pros: Enjoyed the service! Clean bathrooms with lotion! Good silverware for eating and nice tea!
Cons: USB did not work! Front of plane was boiling whereas back of plane was freezing. My friend was so hot she was sick many times because of the hotness of the plane.
Cons: The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything.
Pros: Great entertainment, crew, food, and organization. This was my first flight on Turkish Airlines and I would definitely fly this airline again.
Cons: Clearing security was a nightmare. So many layers and lines to stay in, and the area wasn't air conditioned. Unfortunately, a handful of the passengers got "ripe" before the 10 hour flight to Chicago. Ugh.
Pros: Did a very good job of efficiently, securely dealing with US requirement of no laptops, no tablets allowed on flights from Middle East.
Pros: Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!
Pros: Everyone did a great job handling the new ban of all large electronics. This new rule imposed by the US is completely ridiculous and rather illogical; however, Turkish Airlines did a great job of making it as minimally burdensome as possible.
Cons: Splitting passengers up into male and female lines in order to be processed before boarding the flight seemed to create a lot of anxiety for passengers traveling with their significant others. I would advise figuring out a way to efficiently process groups without having to split them up by gender.
Cons: We were in business. Food and service quality has gone downhill since last year. Cabin temperature is very warm. Staffs are not friendly. They spent a lot of time chatting in the galley talking and eating off food serving trays. Yikes!
Pros: Our flight from Zanzibar took off 40 minutes late and we made up no time in the air. We arrived at the Istanbul airport 20 minutes before our next flight was supposed to take off. Of course the gates were nowhere near each other so we ran as fast as we possibly could to catch our next flight. When we finally got to the gate, the employees were so kind to rush us through each step of security and get us to the door and there had to be at least 7 or 8 people who were working and doing whatever they could to get us on that flight. It meant so much! We had been up since 2am to catch our previous flight and just wanted to get home to our families and dogs! We were so grateful they worked so hard to get us on the plane!
Cons: Because we were late, we got what I'm guessing were the last two seats on the plane. The window seats in the last two rows. It was EXTREMELY tight back there. I'm just glad we were able to get on the plane but the comfort level was really not great and for a 10 hour flight, that stunk.
Pros: The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend.
Cons: The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight.
Pros: I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well.
Cons: Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle.
Pros: The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work.
Cons: Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)
Pros: At least there was a good selection of movies
Cons: The crew just couldn't get it right, half our section didn't get the hot towels before takeoff, the attendant had run out half way down the aisle then forgot to come back. Distribution of food was handled like it was the first time the crew was attempting it in a moving plane. They couldn't get orders right, handing out vegetarian dishes when non-veg dishes were requested. Running out of ice for the drinks.
Pros: The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything.
Cons: Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty.
Pros: am very satisfaction with my flight, Food was excellent .also the service to.I am so happy I chose kayak
Pros: The seat
Cons: My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::
Pros: Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!
Cons: I travelled in Business Class from Istanbul to Chicago. The service was not at all impressive and the crew were not very helpful. I asked for water and champagne with my dinner. Champagne never arrived, even after I asked for it again. My half-full glass of water was taken away halfway through dinner with no explanation and never replaced. I asked for water five times before I was finally brought a bottle of water over 30 minutes later when they were being passed around to everyone. Meanwhile, the two flight attendants I asked for water walked by several times picking up trash... not sure what was so difficult about bringing me a glass of water.
Pros: This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated.
Cons: 1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side
Cons: I was supposed to be given two boarding passes through my check-in but I was given only one. This caused a lot of confusion on the Istanbul Airport. The staff there we unbelievably rude. They caused two passengers (on separate occasions) to miss their flight right in front of my eyes due to no apparent reason. They plainly refused to cooperate with passengers.
Pros: Turkish Air has some of the best flight attendants in the business. The food is essentially gourmet (hot wrap, in this case), and the pilots are highly skilled.
Cons: I tend to need the climate control to be on the cooler side, and 777's seem to run hot. Since there are no air vents, the warmth can be overwhelming. Also, the comments about leg-room, ... correct. I'm 6' 3" and 'uncomfortable' sums it up pretty well. For 10½ hours, being crammed into that small a space can be quite daunting.
Pros: If you are flying Turkish from the US or from Istanbul to the US or other far away destination, for the love of God, do not fly on the B777-300. Did that twice from Chicago to Istanbul and back, and the seats in economy are a real killer....very tight and uncomfortable. On the other hand, if you have a choice of Turkish aircrafts b777 vs AB330-300, you will do yourself a favor by selecting a flight on an AB330-300. Slighter smaller plane then the 777 but a little more comfortable in coach. So you are warned......and by the way, you will select a two seater combination rather than being stuck in the middle.....If you are stuck in the middle, always do your best to get at least an isle seat.
Cons: Turkish Airbus 330-300 Loved a little more leg room in economy. Also the FA very really on their feet and eager to help. Always with a smile on their faces. I would recomand flying Turkish overseas but only on an AB 330-300 coach configuration.
Pros: The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk.
Cons: Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room.
Pros: Nothing, will never use this airline again.
Cons: Worst customer service. Very uncaring and rude. Worst airline I have seen and I have traveled with many. Had doubts about using Turkish and a little less expensive ticket turned out to be the most expensive in many ways. Went to the gate 17 minutes early and the agents and the plane was there but was refused entry and was lied and told to go to gate 215 and missed the flight even though there were empty seats on the plane. Asked for help at the other gate but was given the run around and ignored by everyone and told to go to gate 214. After I went to gate 214 was told to go to customer service lower level. Turkish airline supervisor Mustafa Bogaz at Istanbul customer service held a grudge because I was upset and yelled at one of the supervisors and he told Mustafa and everyone not to help me and wanted to get back at me and said penalty in front of me to the customer service member I was speaking with. Mustafa lied and would not put me on a connecting flight and said I had to pay penalty and wait 24 hours. Told me to go to customer service outside the airport and would not call them after I told him I was ready to pay for a connecting flight and could not wait 24 hours and needed to go to work. Even though an American citizen was told needed a visa after waiting 1 hour in line and had to pay to exit the airport. The machine didn't work and the credit card was refused. Got stuck at the airport for 24 hours and missed work and a family event. Turkey is a hell hole and nothing works. Will never visit again. Mustafa 6 hours later was still holding a grudge and told another customer service member in Turkish in front of me to lie to me and say there was no emergency aisle seat available for the flight the next day. Got an emergency aisle seat the next morning when Mustafa wasn't there. Everyone in the customer service team including other supervisors took Mustafa's side and would not help me and lied. Everyone had no compassion and held a grudge.
Pros: Food was fine and entertainment system was great. Watched movies the whole way. We arrived 1 hour early.
Cons: I was pulled aside for extra security. That was fine but there were a few other passengers that should have been pulled over for extra security besides me. It took an extra 20 minutes for me to board the plane because of this and when I arrived to my seat an Arab woman was sitting in my place and refused to move to the middle seat. She said she could not and would not sit next to a man who was sitting on the other side. If this is a problem from the start, there should be a way to choose a seat according to gender. The stewardess found me another place in front of this woman who kicked my seat the whole way. She even argued with the stewardess about putting her suitcase above her in the rack and security was almost called. There should be something included in the flight information program about being polite to other passengers.
Cons: Nothing. Flight was amazing
Pros: Muslim food
Pros: The crew tried to be helpful but were equally frustrated with the ground crew.
Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Pros: Great airline
Cons: Everything was good
Pros: The crew was great. The soecial meal request was hadled well despite oversight.
Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!
Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature
Pros: Nice staff and no delay
Cons: Instead of crisps maybe a bit of cheese or crackers
Pros: Entertainment was amazing
Cons: Seats a bit hard
Pros: Food, entertainment and crew was exceptionally friendly.
Cons: Seats not great for such a long flight.
Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.
Pros: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight
Cons: The earphones could have worked!
Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Cons: Transfer point needs upgrade.
Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.
Cons: My suitcase didn't come with the airline.
Cons: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
Pros: Comfortable and well laid out seat area
Cons: Food was a little substandard for business class
Pros: Friendly crew.
Cons: So many people on a 747!!
Pros: kLM staff was great.
Pros: Interior of the plane was clean. Smooth landing.
Cons: Pilot did not avoid turbulence
Cons: Didn’t happen.
Pros: Able to fly direct to ansterdam
Cons: Have to lay over on the way back. More expensive than other airlines.
Pros: Wifi on Board
Pros: Nice crew; clean plane; decent dinner
Cons: No entertainment system; insufficient knee space
Pros: crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more.
Cons: tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones.
Pros: Premium economy service was good.
Cons: Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy.
Pros: Good information and helpfil boarding.
Cons: Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area.
Cons: Please Endeavour to put the expiration date on the food served in the flight.
Pros: The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM
Pros: Only thing we liked was the fact that we were able to get onto our flight at all...
Cons: Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online.
Pros: In flight food was enjoyable
Cons: una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen.
Pros: Got to Amsterdam on time and everything was great including the staff
Pros: Flight was delayed for three hours and was a very stressful flight
Cons: Flight was not on time and got to destination very very late pier management of aircrafts
Cons: Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Cons: Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work
Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?
Pros: No chargers or tv on planes
Cons: At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!
Pros: The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier
Cons: As above
Pros: Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.
Cons: There is a bus to the plane, so that takes a bit of extra time but they are very well organized.
Pros: Excellent service, excellent food.
Pros: Very good flight, excellent service and good food.
Pros: Food and drink service
Cons: Boarding pass facility
Cons: The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy
Pros: Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall
Cons: Cabin noise and air conditioning too cold, didn't sleep well
Pros: La ponctualité.
Cons: Variété des boissons proposées.
Cons: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!
Pros: The seats were bigger across the shoulder area and had more padding than some other budget airlines.
Cons: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor
Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.
Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.
Pros: The bread was fresh and food better than other times
Cons: Crew is always aggressive and unfriendly
Pros: The crew was terrific.
Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Cons: Entertainment worked sporadically
Cons: Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service.
Pros: Entire trip was easy and comfortable.
Pros: Crew was awesome!!
Cons: I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.
Cons: boarding wasn't good.
Pros: Great seat. Comfortable. Quick boarding.
Cons: Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,
Pros: Air France has the best crews! They really go the extra mile.
Cons: My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally.
Cons: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.
Pros: 1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable.
Cons: 1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system
Cons: they lost our luggage very inconvenient
Cons: I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone.
Cons: Old plane.
Pros: Food was good, crew was very professional and courteous. Flight was smooth.
Cons: Coach was cramped and the video system didn’t work very well
Pros: Flight on time
Cons: The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.
Pros: Very quiet
Cons: We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers
Cons: 1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored
Pros: I liked the crew, they were professional and tried their best
Cons: The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed .
Pros: Free snack and drinks. Good service.
Pros: The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent.
Pros: Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!
Cons: It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport
Pros: Nothing particular
Cons: Nothing particular
Cons: Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services..
Pros: Boarding & crew (inc ground staff & check-in) all good.
Cons: Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies.
Pros: The crew was good and very good pilot's
Cons: No leg room between seats
Pros: Boarding and punctuality.
Cons: Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.
Pros: Very old plane with very poor screens where images was horrible
Cons: Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)
Pros: On time departure and arrival
Pros: Good on a short flight
Cons: Paying for carry on due to weight limit. First time this ever happened!
Pros: 1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time
Cons: 1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin
Pros: Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy.
Pros: leg space in plane
Pros: Food, drinks, and general service on board were all very nice
Cons: Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo.
Pros: food was good, leg room was decent for economy
Cons: didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve.
Cons: The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline.
Pros: Our flight attendant and fnally making it home!
Cons: Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes.
Pros: I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder.
Cons: There is nothing I did not like.
Pros: Professional and helpful crew.
Cons: Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced.
Pros: should let first board passenger in rear rows and not everybody together.
Airlines flying from Nigeria to Chicago O'Hare Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Nigeria to Chicago O'Hare Airport
Masks required on board, masks provided on flights from Nigeria to Chicago O'Hare Airport
Social distancing seating
Middle seats unavailable to book on flights from Nigeria to Chicago O'Hare Airport
Testing for antibodies, testing for symptoms for flights from Nigeria to Chicago O'Hare Airport
Waiving of change fees. Search flexible flights from Nigeria to Chicago O'Hare Airport
Chicago O'Hare Airport (ORD)United States