Find cheap flights from Nigeria to Columbus

Find cheap flights from Nigeria to Columbus

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Top 4 airlines serving Nigeria to Columbus

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,881 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Always on time"
Cons: "Food bad. Much better taste at the lounge in Doha"

Cons: "More refreshments"

Pros: "Every thing"
Cons: "Service"

Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."

Cons: "Excellent service and stuff"

Pros: "Yes"

Pros: "I like that they deliver me safe and sound to Vietnam"
Cons: "I would prefer no interruptions while I am watching my movie"

Pros: "Everything was great"
Cons: "I advise Qatar Airways"

Pros: "Yes"

Cons: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."

Pros: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Cons: "Nothing"

Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Pros: "The plane was very new and wasn’t crowded."
Cons: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Cons: "Did not make this flight."

Pros: "The flight from Doha to Beirut was not fully booked, we could move easily."
Cons: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."

Pros: "Qatar Airlines has amazing service! And they have free internet!"
Cons: "The films are all sensored. And the free internet is only for 30 minutes."

Pros: "Boarding"
Cons: "Overall excellent"

Pros: "The crew were nice and cautious"

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Pros: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Cons: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."

Pros: "On time and efficient"
Cons: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Pros: "The Crew The food"
Cons: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Cons: "Seats and legroom too small"

Cons: "Food poor- no variety"

Pros: "Friendliness of staff. Cleanliness"

Cons: "Horrible customer service."

Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Pros: "On time departure and nice group of crews"
Cons: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"

Pros: "its a five stars trip in its services"

Pros: "it was nice on the plane the guests were professional"
Cons: "before boarding the officials lacked professionalism"

Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing.every thing is fine"

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "Every thing"
Cons: "Nothing"

Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"

Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Pros: "They don't charge you for any seat in economy class"
Cons: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."

Pros: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."

Pros: "Absolutely nothing!!!!!"
Cons: "Again, our flight was cancelled without notification!!!!!"

Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Pros: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Cons: "Be more clear when explaining charges and fees including taxes"

Cons: "nothing all excellent"

Pros: "Seat was average"

Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."

Cons: "The flight attendants were fantastic!"

Pros: "The gate agents and flight crew were very accommodating."
Cons: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."

Pros: "Yes, the crew was helpful and patient. The food and drinks were good."
Cons: "Clarity in the PA system could be better. Too much background noise."

Pros: "yes"

Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."

Cons: "Person next to me overflowed into my seat…"

Pros: "Good service this morning"
Cons: "All good"

Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."

Pros: "Departed on time. Very courteous crew."
Cons: "Nothing."

Cons: "The floor of the aircraft was cold!"

Cons: "Crying baby"

Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"

Pros: "Internet, seat."
Cons: "Tv screen, sound ."

Cons: "It was a late flight and didn't see the flight crew much at all"

Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Pros: "El servicios al cliente ala hora de registrarme, fue malísimo, en Santiago república dominicana,"

Pros: "Excellent attendants. Smooth boarding and on time flight."

Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."

Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."

Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."

Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"

Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"

Pros: "The crew was organized and made us all laugh, and had a great personality."
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average."

Cons: "Not enough room. Could have better technology and better food choices."

Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"

Pros: "Friendly crew."
Cons: "Minimal leg room; seat didn’t decline, delayed by 40 minutes."

Pros: "The initial boarding process was quick, smooth flight"
Cons: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"

Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."

Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."

Pros: "The crew and service were outstanding, seat was comfortable."

Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."

Cons: "There were extra seats to begin with and I was traveling alone with an infant. She barely slept the whole flight and I had a stuardis in a red dress who whem I asked for for a beverage made it seem like I asked for it right now. Didn't say a word Else to me until it was time to land and my daughter had just fell asleep. She told me. I had to take her out of the baby carrier. My daughter needed a diaper change and there were no places to change her. I tried to change her by the door really fast. The stuardis said no go change in a bathroom I asked which one had a changing station they said none and to just change in my lap. Plus my car seat was broke when I got it back."

Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"

Cons: "Super delayed. Sat on runway for 2.5 hours"

Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"

Cons: "The airport crew at the check-in desk was rude"

Cons: "Delayed flight, mechanical"

Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."

Cons: "See above."

Pros: "I was very grateful to have made this flight on standby."
Cons: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."

Pros: "Got on earlier flight as standby."

Pros: "Cookies"
Cons: "Late"

Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."

Cons: "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."

Cons: "Paid for Comfort+ at the Kiosk. My app said I had a Comfort+ seat, but at boarding found out I had two (yes, two) non Comfort+ seats assigned to me. Had to call and tweet to get my payment for Comfort+ back. All in all a very poor showing for Delta's seat assignment and reservation system."

Pros: "Good size screen."
Cons: "Check in Lagos."

Pros: "The seat and the crew were fantastic! The crew was so friendly and helpful and always checking to make sure that everything was ok. Also, they proactively cleared trash from my area"
Cons: "The food was fine, but not exceptional"

Pros: "it's nice to be on the same plane all the way to the US va flying through Europe or the Middle East and switching"
Cons: "old airplane had no power point at the seat"

Pros: "Crew were amazing"

Cons: "I am tall, and I did not have a favorable seat. Many think all tall people like the aisle seat"

Pros: "Nothing"
Cons: "Flight attendants were rude. Food was horrible. No leg space."

Pros: "Cabin crew was matter-of-fact and efficient. Certainly cordial but did not do anything special. Cockpit crew, on the other hand, was exceptionally friendly an informative. Landing was phenomenally smooth."
Cons: "Cabin crew just too still and smiles are just so artificial and robotic! Train for more of a customer-centred attitude."

Pros: "plane felt comfortable"
Cons: "SAA always has problems with the tv screens, also the flight was empty and I asked for extra food during the services and flight attendant seemed to have a problem with it"

Pros: "Not super, but alrighr"

Cons: "Delightful stewardess. Tiny plane, but they still offered sandwiches and drinks!"

Cons: "Plane was ancient, the entertainment system failed about 4 times! Food was not pleasant!"

Pros: "I loved the fact that there was good leg room - it felt more like premium economy to me. The boarding was timely - no delays at all The food options were good and they had other generous items in addition. I enjoyed the flight, the temperature was just right."

Pros: "Helpful staff at the gate & on the flight"
Cons: "I usually like airline food in economy class - this trip we splashed out & upgraded to business class & were very disappointed with the food: weird dinner choices which weren’t very flavorful & continental breakfast was dried cold cuts & rubbery cheese. The coffee too tasted like it came from a machine, very odd. I think I’ll stick with economy class - business wasn’t worth the huge extra cost!"

Pros: "Quiet and smooth ride"

Pros: "Great flight great service good food"

Pros: "How short the flight was. They also let us board early with a infant."
Cons: "The guest service at the check in was terrible. Back and forth between counters. Very rushed service on flight."

Cons: "Good day. My wife and I were supposed to board on the above flight from Maputo to Johannesburg at 11:30am. For some odd reason the flight wad delayed and the plane only departef at 03:15pm. We had a connection flight from Johannesburg to Luanda (DT578 TAAG Angolan Airlines) wich we nearly missed. My luggage didn't arrive in Luanda. So far nothing wrong. Delays are normal. The major problem was the ground crew in Maputo who didn't provide proper information on time. Furthermore after landing in JHB no protection to late passengers in transit was provided. When disembarking I approached a lady at the bottom of the stairs and she didn't have our names on the list so we were on our own trying to find our way through the endless cue at the transfers counter. We made it but I'm sure Hussein Bolt would have lost a race against us. Shame SAA!!! This was the last airline in Africa I would expect a such unprofessional treatment. My ETKT number is 1187098323350. My name is Fernando Macedo and my wife's is Elsa Amaral. My cell number is +258843125748. Sincerely Fernando Macedo"

Pros: "No significant delays and flight attendants were nice enough."
Cons: "The system didn’t work and eventually had to move seats and away from my wife. Food is passable."

Cons: "One crew member was rude."

Pros: "The flight attendants were friendly and helpful. The flashlights they used to navigate the cabin were thoughtful."

Pros: "Comfort... quiet... smooth flight."
Cons: "Not a thing."

Pros: "The vibe was happy and welcoming and the cabin was clean. Overall it was a well managed flight and friendly staff throughout the plane. Enjoyable and relaxing"
Cons: "All good"

Pros: "Haven’t flown SAA in about 5 years and airline has not kept up with completion. Crew in this leg was very friendly but is really hit or miss on SAA."
Cons: "Food was not very tasty No noise canceling headphones offered in business class, in fact headphones were very cheap plastic and only left audio channel works in chair. Seats were older and not very well maintained. Lots of play on controls. Would consider alternate route with layover next time I fly to HKG from JNB"

Pros: "Courteous an professional flight team. Comfortable seats."

Cons: "The check crew in at the ticket cant"

Pros: "How helpful and wonderfully kind each person was. The service was great. I enjoyed the vegetarian options. The briyani was chicken and I was able to eat around the chicken —delicious and tasty. The crew were cheerful and a refreshing relief to the long voyage across this planet. I look forward to my ever increasing abundance so I may travel business for at least one leg of the flight each way. Thank you Virgin Atlantic."
Cons: "Nothing you could have provided other than a business class leg each way. Long, long flight across this planet—half way. I would prefer more English and Foreign movies, please. Unfortunately I left my prescription reading glasses on flight VA602 and Jacques Nortje at Heathrow was kind enough to go looking for them at the lost and found of Virgin Atlantic—to no avail. Black hard case with blue rimmed glasses and a blue cleaning cloth. His service was a godsend—enabling me to stay flight side whilst he went land side so I did not need to go through security for an unaccomplished mission as the glasses were not there."

Pros: "Excellent, kind , helpful and friendly crew on my Johannesburg to NYC flight - one of the best I have ever flown with ! Thank you !"

Cons: "Check-in gates open at 3!? So I have to light luggage around London. The crew wasn't the friendliest, and there were more excuses than help on the flight. The in-flight entertainment and the remote did not work. I had 11 hours of staring into space cause I couldn't the reading light on Twice my in-flight entertainment was reset and on both occasions no crew came to check if it was really fixed."

Cons: "They lost my luggage"

Pros: "Reasonable space and friendly crew."
Cons: "I paid extra to reserve an aisle seat and the video was out of order. This is a very long flight to be without entertainment."

Pros: "Amazing flight attendants that went out of their way to make you happy!"

Pros: "Friendliness of staff"

Cons: "Crew was unfriendly and entertainment didn't work. Security and boarding process in Accra has taken much longer than the 1 hour allotted both times I've taken this flight."

Pros: "The crew was courteous and overall the flight okay. The entertainment system was not working properly."
Cons: "The aircraft was very clean and the crew was very courteous."

Pros: "Boarding and depature from South Africa was good. The staff and crew were proffessional and were on time"
Cons: "There was no information about the need for a yellow fever card on our departure from south africa. The boarding and departure from Nigeria was delayed due to a system been offline. this led to connecting flights been missed. This is not the first time this has happened on the Nigerian end and this needs to be addressed. SAA staff and crew are known to be proffessional and on time but the ground staff and crew in Nigeria are nothing but incompetent. This needs to be addressed."

Pros: "Enjoyed the fish served for lunch. Flight was perfect, thanks SAA!"

Pros: "The crew was pretty good and tried to help, but could not fix the entertainment system and gave up on it after one hour into the 13 hour flight."
Cons: "The entertainment system for my entire row did not work for my 13.5 hour flight even after resetting it multiple times."

Pros: "Good service overall, the food was good indeed."
Cons: "Entertainment system was faulty. My playback was not working and next seat's audio was not working properly"

Cons: "Broken tv and chair didnt recline"

Cons: "I was on a 10 hour flight and asked for a ginger ale. The flight attendant was visibly annoyed. On our return flight, the couple behind us experienced the same annoyance and bad service. I guess if you're not first class, they're bothered when you ask for things as simple as a drink... on a 10 hour flight. I even overheard a flight attendant being rude to a customer because she didnt put her luggage in the overhead compartment properly. Im aware that dealing with people can be exhausting, especially if common sense isn't so common, but if you're in the hospitality industry, you have to serve past that. Also, the plane just felt gross. There was food on the floor and it felt like the experience could've been better. More attention paid to detail. If another airline alternative exists, Im definitely trying them before booking with Saa again."

Cons: "Entertainment system had to be re-booted and when they got it working, my system would not work in my seat at all. Made for a very long and miserable flight home."

Pros: "Seats were comfortable. Boarding process was good. Crew was friendly and responsive."
Cons: "No inflight entertainment. No electrical outlets or USB ports in standard seats."

Pros: "Plane has more space than other airlines, pleasant flight attendents, and very good food!"
Cons: "Only the hassle at the airport in Entebbe"

Pros: "the gate changed and we didn't find out about it until quite late - we were sitting right near the original gate and finally realized that very few others were there; by the time we got to the new gate, almost all of the overhead compartment space was taken, and we had to fight to hold onto our very expensive equipment. in the meantime i had to unpack/repack my bag in the middle of the onramp while people walked into me. after our initial long flight, it was more than i could take. your crew was very kind AFTER i started crying, but the drama coud have been avoided by better communication up front."

Pros: "your flight crews were very nice"
Cons: "seats to narrow, not enough leg room, plus aisle too narrow so people constantly bumping into me in my aisle seat"

Pros: "The sleeping accommodations were roomy."
Cons: "I liked everything."

Pros: "Staff were OK and helpful"
Cons: "food was rather plain and sparse Boarding was mass confusion and once aboard, had to wait for one hour for a Capetown flight to arrive entertainment for the 10hr flight was very little; need more selection and update your movies, please. Seating a bit rough and given it was a night flight, more lights out time needed"

Cons: "The seats are not comfortable."

Cons: "Same plane as the previous flight, so the same comment holds true: "My seat cushion had very little padding which after a few hours became conspicuously apparent. I think they need new seats on those planes, or perhaps just some reupholstering.""

Pros: "Seats were much more comfortable - wider and at better angle than Etihad."
Cons: "Entertainment was lacking"

Pros: "Nothing"
Cons: "Everything"

Pros: "Great"
Cons: "Everything is fine"

Pros: "All services were superb. From boarding, food, to bye bye from Crew very unique. Good team"
Cons: "Every was excellent"

Pros: "Great service."
Cons: "Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,"

Pros: "The food was great—snacks, meals, drinks—all complimentary!"

Cons: "Late boarding , late to name the gate"

Cons: "Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for."

Cons: "Free snack and tea and coffee"

Pros: "The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs"
Cons: "I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination."

Pros: "rebooked onto another flight due to missing connecting flight in london"

Pros: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Cons: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pros: "The departures and arrivals were on time."

Pros: "The crew was friendly and the pilot did an excellent job getting us there safe."
Cons: "The food they served was not the greatest"

Pros: "Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection."
Cons: "The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!"

Pros: "My flight was delayed and rescheduled 3 to 4 times. Then once flight took off, There were no complementary snacks...not even water."
Cons: "All of the above. There should have at least been free water on the flight, given that it was significantly delayed"

Pros: "The BA crew made every effort to insure a comfortable overnight flight. The crew were attentive in roaming without being intrusive. They seemed well drilled in serving on a red eye flight."

Pros: "Nothing"
Cons: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"

Cons: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."

Pros: "the cabin crew was great"

Pros: "Upgrade to premium economy on lagos - London"

Pros: "We liked that the food and drinks were included. The timing of food and lights going off and on were perfect."
Cons: "The take off was a little shaky but it was our first time on this size of plane, so that might be normal."

Cons: "Almost missed my flight. They had no confirmation of the booking even though it had been done a month earlier. Called the customer service and they kept directing me to go figure things out with the airport staff. It was a very frustrating experience. Took almost 4 hrs to confirm that the flight had been paid for."

Pros: "Behavior of board personnel"

Pros: "Excellent crew."

Pros: "That we landed safely."
Cons: "Seats were cramped and both the aircraft and service on the London to Lagos routes were mediocre. Service on the U.S. legs was definitely better than that on the Europe to Africa route."

Pros: "On time"

Cons: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."

Pros: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Cons: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."

Cons: "The entire flight was boarded before the crew determined the engine would not start. We sat on the plane without AC in Chicago for nearly 3 hours. Ultimately the flight was delayed overnight causing me to lose an entire day of vacation in Italy."

Pros: "Nice clean new plane. Courteous cabin personnel"
Cons: "Gluten Free meals that I ordered were not available, which is a major problem! Boarding took extra long as Crew wasn't ready yet, flight was an hour late in arriving, making it an exhausting 11.5 hr ordeal. Main issue: raging male passenger who screamed at Crew and other passengers for several hours and in effect held us in fear as very young and entirely female crew had trouble diffusing his anger. Seriously thought we were going to have to make a stop to get this guy removed from the plane. What was he so aggressive about? Not having a cradle for his baby. There were many other passengers w infants and he accosted the crew and the couple that did have the bassinet aggressively over and over again. Horrible."

Pros: "The crews are OK."
Cons: "Flight attendants worked just as salespersons. Almost 4 hours flight without food and drinks (did not bring even a glass of water). It is a full price company, but served as l low cost airline. BEWARE!"

Pros: "Nothing"
Cons: "Flight was cancelled less than 12 hours prior to departure. The airlines switched our flight to one that ended at a different airport (where our car was not located). Called the airlines multiple times but only heard a message that they were "busy". British airlines was again unable to help us at the airport. We had to go to American to have them "hack in" and adjust our British airway flight itenerary. I will never fly British airlines again. They couldn't have been less helpful if they tried"

Pros: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Cons: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."

Pros: "crew was very welcoming which made our journey very comfortable"

Pros: "Flight crew were great"
Cons: "No room in the seats. I'm not heavy and was almost unable to move."

Cons: "We were not offered water or snacks unless we wanted to purchase, while the "first class" was given free meals and drinks. I was seated next to the curtain and they continually pushed it in to me as they serviced the plane."

Pros: "The update"
Cons: "Paid extra for seats that I did not get"

Cons: "My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport"

Pros: "Short, yet pleasant flight. Great crew!"
Cons: "Honestly, I can't complain. Small issues with preferred seat."

Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."

Cons: "Great flight"

Pros: "The airline boarded a little late, but that's typical in Europe. They gave lots of food for the in-flight meal. Several people didn't have their screens work, so they rebooted the system, and then it worked fine. The crew constantly came through with beverages."

Cons: "Good friendly cabin crew"

Cons: "Never again will I fly with this airline! Had a horrible flight , food, service going from Chicago to Athens with portion of the plain empty and same thing again back."

Cons: "The flight was delayed over 2 hours after already being there for a 4 hour layover."

Pros: "Crew was wonderful good customer service"
Cons: "Boarding was terrible, entertainment services on flight was poor, poor movies selection, tv consoles terrible"

Pros: "Several little things meant a lot: 1. The bathrooms stayed fairly clean on a 9+ hour flight. 2. LOTS of entertainment options. 3. Flight attendants seemed genuinely kind and helpful in addition to being professional. 4. Meals were not completely horrible."
Cons: "1. Real cream for the coffee, please."

Pros: "Plane was not most modern. Average. Nothing stood out good or bad"

Pros: "LOVED the folks on this airline. So nice and accommodating."

Pros: "Slept most of the way. Cabin looked new, so that was nice."
Cons: "Having to gate check my bag even though it fit in the overhead bin."

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