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Pros: Everything was fine except the seats

Cons: The seats were uncomfortable

Pros: Easy and fast

Cons: The manners and interactions of personal

Pros: Nothing, absolutely nothing, due to the problems below & others you're not providing me space below to list. CALL ME PLEASE 760-591-4748.Maybe you can help....I need info from you on my booking for the Visa investigation

Cons: 1)Honoring their quoted prices & not charging me for flights I didn't book.Visa now has to investigate, a 30 day process. Frontier won't deal w/it !! 2)My bag didn't arrive when I returned (I dealt w/this diligently due to a canceled flight),then refused to have it brought to my house. There's more

Cons: I was bumped from the flight I booked 3 weeks in advance because they over booked, and frontier made me pay 120$ to catch the next flight which was not nonstop, and added an 8 hour layover

Cons: Entertainment.

Cons: Was next to crying child. I do understand crying children. But I should have footed a free glass of rose.

Pros: Everyone was very friendly.

Cons: More room.

Pros: The crew was great. Flight attendant worked really hard to keep people moving and comfortable and safe. Pilots kept us informed.

Cons: The plane is a bit older and they need to update their fleet. Boarding process needs to start sooner. Not sure what is ... Took forever for them to board.

Pros: On time departure/arrival

Cons: The seats were uncomfortable. Headrest was awkward

Pros: Everything was fine except the seats

Cons: The seats were uncomfortable

Pros: The crew was nice.

Cons: The seats, in addition to being stationary, had little to no cushion in the seat.

Cons: Terrible seats. Mean flight attendants. No snacks. No WiFi.

Cons: Seats not so comfortable.

Pros: Staff was accommodating throughout the trip

Cons: We were delayed on every leg of the flight - even sitting on the tarmac for 1.5 hours. No nursing rooms available in the airports.

Cons: 3 hours delayed

Pros: Clean airplane.

Cons: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.

Pros: The crew on this flight was amazing, and boarding was right on time.

Cons: It was pretty hot on the airplane. Could have regulated the temperature a bit better.

Pros: Good flight

Cons: Delays both in DETROIT and a huge delay in Shanghai.

Pros: Crew was nice the flight was smooth and comfortable seats.

Pros: Anithing

Cons: Anithi g

Cons: Flight was cancelled, no effort to reschedule in timely manner. FAIL

Pros: The crew was nice.

Cons: They lost my bag upon arrival.

Cons: Never made flight due to connect of light cancelled FAIL

Pros: Nothing really

Cons: WiFi on both ways was not working

Pros: Highly efficient crew.

Pros: American really exceeded our expectations on both overseas flights on this trip. Good food, nice service, plenty of in-flight entertainment.

Cons: Crew only came by once for drinks, other flights they have come by two or three times. At the end of flight they said they were coming down to collect trash but never did.

Pros: On time departure.

Cons: It was a CRJ-700, but I was cramped...

Pros: Absolutely nothing.

Cons: Everything.

Pros: Fast and efficient

Cons: Seats could be more comfortable. Especially head rest.

Pros: Super sweet and helpful crew, comfortable seats, fast boarding.

Cons: My overhead light was broken. I didn’t need to use it so it was no problem at all, but that’s the only thing I could think of

Pros: this is the airline

Cons: Small plane, feels cramped

Pros: Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone.

Cons: Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!

Pros: The entertainment

Cons: Departure times

Cons: Flight was cancelled, no effort to reschedule in timely manner. FAIL

Pros: Crew it was really nice

Pros: Nothing, absolutely nothing, due to the problems below & others you're not providing me space below to list. CALL ME PLEASE 760-591-4748.Maybe you can help....I need info from you on my booking for the Visa investigation

Cons: 1)Honoring their quoted prices & not charging me for flights I didn't book.Visa now has to investigate, a 30 day process. Frontier won't deal w/it !! 2)My bag didn't arrive when I returned (I dealt w/this diligently due to a canceled flight),then refused to have it brought to my house. There's more

Cons: Terrible seats. Mean flight attendants. No snacks. No WiFi.

Cons: Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!

Pros: I felt really comfortable safe and more than happy to fly with Delta. Thank you.

Cons: More vegan options.

Cons: More food more room - but hey that’s what we always want

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Cons: Nothing all was good

Cons: Premium plus Economy was not as advertised

Pros: Most uncomfortable plane that I've ever been on

Cons: Seat space

Cons: The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent.

Pros: Military boards with first class.

Cons: It was very warm on plane. Sat on tarmac for 30 min with no explanation. Flight attendant said she didn’t have any head phones but the. I saw another one with head phones later in the flight.

Cons: Flight was delayed for no reason given. Flight attendant touched my baby without asking if it was ok. Too many announcements over the speaker. 20 min one trying to sell us a credit card was ridicoluolously long. It was also after an ad for it on the video screen.

Pros: Rude employees. Forced me to check my bag on both found, despite both flights having about overhead bin space .

Cons: Everything. Never flying American again

Pros: Clean airplane.

Cons: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.

Pros: The pilot and steward

Cons: Both flights delayed. No information at all on my the first one was delayed. The second, due to mechanical incompetence

Pros: Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone.

Cons: Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!

Pros: The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!

Pros: Crew was nice the flight was smooth and comfortable seats.

Cons: Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew

Cons: The flight was delayed for over 2 hours because of a reported maintenance issue with the aircraft but was originally delayed because of not having flight attendants available. When the flight attendants did finally arrive they all had an attitude of wishing to be anywhere but on this flight. The lead flight attendant even got into a verbal altercation with the gate agent demanding help getting people's bags into the overhead compartment because she was "injured" & not supposed to be at work. All in all a quite dissatisfying experience but not an uncommon one with this airline & this airport. I will use both only when I have absolutely no other options.

Pros: One flight attendant who was on a plane not scheduled for this flight (much smaller plane than scheduled) so lots of people left behind. Don't know her name but she had the best personality and really took care of a lot of people not happy being late of stuffed into a very small plane.

Cons: Delays happen but DCA is a pretty big hub not to have a big enough plane to get passengers on board who are already delays. You had to pay $700 vouchers to a whole bunch of folks so whatever profit was possible went to vouchers instead.

Pros: Lovely crew!

Cons: The landing was rough!