|Flights Arrive in||Cancun|
|Flights Depart from||North Carolina|
|Airlines||Spirit Airlines, JetBlue, American Airlines, Interjet, Delta, United Airlines, Aeromexico, VivaAerobus, Frontier, Air Canada, Volaris, WestJet|
Pros: Entertaining and helpful in flight crew.
Cons: On time flight. Seats that recline for more comfort.
Pros: The price
Cons: Communication. I did not find out that our flights was delayed until after departure time. However the staff knew and just did not tell us. The seats were terrible. Boarding was ridiculous since everyone wanted to be the first one on the plane. Overall poor experience. Won’t book with them again
Cons: Free snack
Pros: Nothing at all, I am never ever flying with them, worst customer service and they didn’t even complete all my connections
Cons: The customer service and responsibility to the customer. They left 13 people stranded in Dallas because of their mistake
Pros: The crew was good
Cons: A coupon for next flight would be nice as apologizing for flight that got delayed 3 hours or at least offer some free coffee or beverages
Cons: Need more space
Cons: They need to solve problems better so people do not have to wait 3hour layover for there fight
Pros: Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken.
Cons: It was a very old plane. Not what I expect from Jet Blue
Cons: There was a 1 hour delay
Pros: Boarding was quick and easy
Cons: The plane could have been cleaner
Pros: Nice personnel
Cons: Crew should be trained again in basic stuffs.
Cons: Flight was canceled. Ruined my plans and reason for flying.
Cons: AA1792 from Dallas to Cincinnati on 6/8/19 had no air conditioning. It was miserable. The brakes needed repair, too. No passengers seated in the premium exit aisle seats.
Pros: The cree was ok.
Cons: We departed 30minutes late. Then arrived to jfk late. Then we had to sit on the runway for 40minutes. And finally after I made it through customs I had to wait another 30minutes to get my Bag. I won’t be taking another internet flight.
Pros: The crew was nice and attentive, the seats were ample and the air quality was great a deodorizer wouldnt hurt
Cons: Off alcohol on your flights
Cons: This airline is always super late at least an hour if not more and they don’t tell you until it is already late.
Pros: Crew forgot to distribute immigration forms
Cons: The free drinks and good attitude
Pros: The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable.
Cons: I’m not sure everything was really great.
Pros: Did a good job despite the weather during the flight
Pros: Never made the connecting flight.
Pros: Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free.
Cons: The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows.
Cons: The flight had over six hours in combined delays!!!
Cons: Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!
Pros: Good crew, great landing, short flight
Cons: The seats are crampy
Pros: There was only one flight attendant but he was very friendly and worked very hard
Cons: The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online.
Pros: Smooth flight
Cons: Delayed 2 hours, huge inconvenience
Cons: Should have bilingual people working there
Cons: Could have got upgrade Oh Well the rest was excellent
Cons: This is Aeroméxico’s B-team from Mexico City to LAX
Pros: Flights were on time or close enough to.
Pros: Did not let me change my ticket for a different time . Lost money missing flight
Pros: The flight landed early.
Cons: Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun.
Cons: Flight got delayed by 1.5 Hrs I missed by further connection.
Pros: Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !
Cons: Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !
Cons: We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good
Cons: Everything was late.
Cons: Not enough leg room. No entertainment. Nothing but complimentary water and ice
Cons: Some free snack and soda or water
Cons: Ridiculous surcharges, no water, no coffee
Pros: I did not like nothing about this flight due to fact the representative for this flight made me miss my flight so I had to book a whole new flight
Pros: No carry on space, no leg room for a 6’4” individual
Pros: Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.
Cons: It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.
Pros: Air Canada business class is superior comfort.
Pros: Staff were ok.
Cons: Flight was 3 hours delayed but they delayed it 30 minutes at a time. Giant lines to board, poorly organized. Flight overbooked. Finally we were seated and they announce another 30 min delay because the “casseroles” weren’t hot. Flight attendants were clumsy and dropped ice on my head. Tiny seats.
Pros: The flight attendant
Cons: During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away.
Pros: The flight attendants were entertaining
Cons: One flight attendant was really late which delayed boarding
Cons: Went from an expected 7 hr layover to an unexpected 12 hour layover
Pros: Crew was great
Cons: Offer free drinks and not so strict on extra payment for carry ons
Pros: Horrible, horrible, horrible in all ways. Unreasonably aggressive boarding staff, very disorganized and chaotic. Dirty, uncomfortable seats, 4 delayed boardings and departures in a row - will never fly Spirit again.
Cons: Virtually everything.
Pros: Smooth flight at times you couldn’t tell you were moving it was so smooth
Pros: The boarding was handled well. So was the luggage.
Cons: It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast.
Cons: Women at the boarding counter were rude and nasty.
Pros: The crew was ok.
Cons: We wait too much, at least someone should have told the reasons for the waiting.
Cons: Plane to JFK cancelled. Jet Blue blocked ticket next day at 6am for China Southern. Spent additional $120 in transportation so I could leave home at 2am. Then when at JFK had to get a ticket at desk after an hour walking and being in line and after strong protest for they were not going to give me a
Cons: More Lego room
Pros: nothing. Plane never left.
Cons: Airlines that actually fly. We ended up renting a car and driving the 3.5 hours from Charlotte to Savannah and actually beat the flight that finally left after 11 pm and landed 1 am. We should have gotten the car much sooner and driven instead of sitting at the airport for 8 hours.
Pros: Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane
Cons: After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours.
Cons: Commuter jet—no comfort. No jetway, we were on airplane stairs.
Cons: The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over.
Pros: After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319
Cons: Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels.
Pros: No it was all pretty bad. i realize its a cheap airline but i fly them all the time.
Cons: customer service, appropriate staffing, enough leg room for humans, professionalism, etc
Cons: Flight was oversold.
Cons: Cabin crew telling people they need to shut it and sleep when it’s a red eye flight.
Cons: More options to fly out of Chihuahua because Volaris is horrible.
Cons: Not having to walk in the rain to terminal
Pros: Amazing crew
Pros: The seat was awful! No cushion at all. Very old like you are sitting on a piece of hard wood for 3 hours. Causes unnecessary back pain. No leg room or arm room. Won’t travel Volaris again.
Cons: Arrived in NYC and Jet Blue lost my luggage! I am here for a week’s work and have nothing but a pair o jeans and a shirt.
Cons: I arrived to JFK 4 hours late.
Pros: Legroom!!! JetBlue sets itself apart from the rest by letting you breath in your seat!
Cons: Entertainment / access to entertainment on the app was mediocre
Pros: The staff was ok
Cons: If they didn’t steal all the items they took from my bags
Cons: Hour-long maintenance delay. Rule 1, run on schedule.
Pros: Everything. Thank you
Cons: Everything was perfect. Thanks.
Pros: Crew was great! Seat space was a bit tight
Cons: Little more space and leg room
Cons: The plane was so cold that despite wearing jeans, a shirt, a sweatshirt and a jacket I was barely comfortable. Explanation from crew? Well, it was very hot in Phoenix so we had the AC jacked up. But at 35,000 feet that's no longer a problem, right? Neither is is necessary in 68-degree F Calgary.
Pros: In flight live tv.
Cons: Getting to the gate quicker after landing.
Pros: Boarding was fast.
Pros: Attention was great!
Cons: Too little time between connections , We almost missed your flight in the layover.
Pros: The boarding process was so easy and affordable. The flight attended through internet was rude
Cons: They are always really late
Pros: I must be the only passenger they have during the afternoon that drinks coffee. I had to ask 3 times for coffee before they finally brought me a cup which was already after we started our decent to Monterrey. On my flight from Monterrey to Mexico City they crew said they had no coffee. So i had to settle for water. Someone needs to tell this airline to make some coffee. Coffee is the most basic drink on all my flights yet this airline gives it a very low priority. Just my not having coffee available to drink made all the difference in the world to me as far as how i felt about Interjet. Had they given me coffee in a timely manner on my first flight and had they given me a cup of coffee on my second flight i would have given them a positive rating.
Pros: The leg space was amazing.
Cons: Is it possible to have a faster way to check in and drop of bags? The line was a little too long to check in.
Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!
Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!
Pros: The crew was really nice! They were very energetic!
Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.
Pros: Did a good job despite the weather during the flight
Cons: Food really bad on both segments.
Pros: Delta’s crew is the best part about flying delta!
Cons: The seats claim they have United Private Screening (TV and Movies) using the United app but it was not working. It worked well on the previous flight.
Pros: Easy boarding, easy flight
Cons: Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie.
Pros: Nice crew
Cons: Not let babies on planes
Cons: We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight.
Cons: Flight was canceled and I was left stranded.
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