Find cheap flights from North Carolina to Hong Kong

Pros: "Professional and friendly crew. Food was excellent"

Cons: "Very professional and friendly crew. Food quality was excellent."

Pros: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Cons: "Nothing. The experience for international economy was perfect."

Pros: "very good"

Pros: "The crew was amazing. The meal choices were great !"

Pros: "Nice seats. Ample leg room."

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Cons: "Over all"

Pros: "even though middle seat, there was enough leg room to rest comfortably."

Pros: "Very friendly and polite. Very helpful and on time."

Pros: "Service and Entertainment were great. Lots of legroom is great."
Cons: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Pros: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"

Pros: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Cons: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."

Cons: "The crew kept accidentally bumping my chair and never apologized"

Pros: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Cons: "Nothing"

Pros: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."

Pros: "Crew was very pleasant"
Cons: "Food was fair, not great."

Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Cons: "N/A"

Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."

Pros: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."

Pros: "Can use wifi with free"

Pros: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Pros: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Cons: "11 hour flight! Can't do much about that"

Pros: "Cabin staff. Special meal. Cleanliness."

Cons: "Why does the shorter of the two flights have more comfortable seats?"

Cons: "服务态度非常好"

Pros: "Great flight, great staff. The food wasn't bad either."

Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Pros: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Pros: "service is great!"
Cons: "nothing"

Pros: "This was an AA flight.I never expect excellent service from AA."

Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Pros: "food was great movies are updated flight attendants are professional and courteous"

Cons: "Requested Vegetarian Meals. Didn't get them"

Pros: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Cons: "The seats felt very dated and uncomfortable. The entertainment options were very limited."

Pros: "Everything"

Pros: "The food was good, which I didn't expect. The crew was kind."

Pros: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Pros: "Excellent customer service!"

Pros: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."

Pros: "The boarding was efficient. Cabin and lavatories were clean."
Cons: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."

Pros: "Almost everything"
Cons: "Can't say because I was satisfied w/ my flight"

Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."

Cons: "Food was not good."

Pros: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"

Pros: "what did you like? 1. Food and snacks were good. They gave a crispy chocolate that was really delicious. 2. friendly 3. good looking flight attendant always improve the flight"

Pros: "The service was amazing even for an economy class. Everyone was respectful and friendly. It was a pleasant experience and will fly JAL again."

Pros: "the Crew as always on ANA flights is amazing"

Pros: "Food, seat comfort, service"

Pros: "Onboard service was perfect - prompt, friendly and professional"
Cons: "The cabin was always kept a bit warm"

Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."

Cons: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"

Pros: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Cons: "Less delays"

Pros: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"

Cons: "If there was no delay."

Cons: "If flight wasn’t delayed."

Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."

Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."

Pros: "That it didn’t crash"
Cons: "It was very delayed and then the luggage still hasn’t come out"

Pros: "Typical ANA quality. Bumpy flight but handled very well."
Cons: "Nothing in particular."

Pros: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Cons: "None."

Pros: "The service and attention of the ANA flight attendants seemed genuine."

Pros: "Excellent service. Good food. Great entertainment selection."
Cons: "No free WiFi"

Pros: "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
Cons: "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."

Pros: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Cons: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"

Pros: "It was fast and the crew got right to it as far as take off and getting home."

Cons: "Everything"

Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."

Pros: "More space than usual between chairs. Crew is friendly."
Cons: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Cons: "Small plane. No cabin space for carry ons."

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"

Pros: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"

Cons: "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"

Pros: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."

Pros: "the place. new. lots of space for the legs. air inside the plane was better than others."
Cons: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."

Pros: "Food was served with metal utensils."

Pros: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Cons: "Cabin is bit old, seats don't recline enough, smells musty."

Pros: "Staff was pleasant, food was good, decent movies overall."
Cons: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Cons: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Pros: "The staff was so very helpful and nice. Thanks a lot!"
Cons: "The great disinter service from the flight attendants made up for the delays."

Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."

Pros: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."

Pros: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Pros: "Service was amazing."
Cons: "Nothing."

Pros: "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
Cons: "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."

Cons: "limited movie selections"

Pros: "I love ANA airlines ❤"

Pros: "Excellent in every way"

Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."

Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"

Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "The food provided was tasteless"

Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."

Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"

Pros: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."

Pros: "All good"
Cons: "nothing"

Pros: "Great business class"

Pros: "Entertainment system is good. Wide space than other flights"
Cons: "Food is not very good. Flight attendants is a little better than United."

Cons: "Broke my luggage"

Cons: "Very nice"

Pros: "Amazing seats and crew"

Pros: "The seats were spacious and comfortable. Ample room for the long flight."
Cons: "Desert option: warm cookies"

Pros: "The crew is great . Service excellent"

Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"

Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"

Pros: "Facilities and comfort"
Cons: "Nil"

Pros: "On thiime.Good Meal. Professional flight crew."

Pros: "Outstanding and very helpful service"
Cons: "N/a"

Cons: "It was too cold in the airplain"

Pros: "Like the cabin crew... comfortable seat in the business class"

Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"

Cons: "Good job!!"

Pros: "Good everything"
Cons: "Nothing"

Cons: "The business class section was very run down, old and dirty looking."

Pros: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Cons: "I didn't like that my connecting flight was with another airline"

Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"

Cons: "Service crew"

Pros: "The flight was excellent, good service and excellent staff"

Pros: "The price."
Cons: "Legroom entertainment show selection remote control {very poor} Food"

Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"

Pros: "Generally the standard was good as I've come to expect from Emirates"
Cons: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."

Pros: "Long flight but comfortable. I will fly emirates again."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."

Pros: "Level of entertainment"
Cons: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Pros: "Service"
Cons: "Cabin temperature in the Economy section was too cold with cold air blasting from AC vents The staff did nothing to change this in spite of several requests from different passengers"

Pros: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."

Pros: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Cons: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Cons: "Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass."

Pros: "Seating and hospitality"

Cons: "It was delayed for 8 hours!!!"

Pros: "Responsible and attentive crew. Food was adequate."
Cons: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."

Pros: "Very good it's the best. Ik"

Pros: "The seating"
Cons: "It was all on time"

Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Cons: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."

Pros: "777 are pretty good"
Cons: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"

Cons: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."

Pros: "They randomly upgraded to business and it was by far the best long courier flight I've been on."

Pros: "Everything"

Pros: "Service, food and entertainment"

Pros: "I was expecting something similar to last year. Unfortunately, my screen did not work and when I switched seats the seat would not recline properly. On the flight back from DXB-MCO they ran out of lamb only had chicken."
Cons: "Please see above"

Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."

Pros: "Good food,excellent service,good entertainment !!"
Cons: "Nothing"

Pros: "I liked the cleanliness and entertainment in the flight."
Cons: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."

Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Cons: "None"

Pros: "movies"

Pros: "Everything"
Cons: "No comments"

Pros: "Seats were comfortable"
Cons: "No beverages! I should be able to purchase a can of beer! I am willing to pay the outrageous cost of $8 for one can and still not able to do that! Ridiculous and I believe they are using the virus excuse to save money !"

Pros: "Everything"
Cons: "Everything"

Pros: "Good"
Cons: "Nothing"

Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"

Cons: "No turbulence"

Cons: "All good"

Pros: "On time"

Pros: "Boarding was quick"
Cons: "Power in the airplane to charge phones. A form of entertainment would have been nice"

Cons: "Inflight Wifi was spotty"

Pros: "Amazing"
Cons: "More room I pay for main cabin It feels it was just the regular"

Pros: "Seating had a good amount of room and was comfortable."
Cons: "Bathroom was messy and a little disgusting."

Pros: "Alll"
Cons: "Nothing"

Pros: "Comfortable seating. Friendly staff."

Pros: "pilot kept us informed"
Cons: "in cabin air quality odorous and poor"

Pros: "Everything was great!"
Cons: "Nothing!"

Pros: "The entire experience was amazing."

Cons: "More beverages"

Cons: "Commuter jets- uncomfortable."

Cons: "Wider seating"

Pros: "The catering was on point."

Cons: "More seat room side to side"

Pros: "A little late"
Cons: "No food or entertainment"

Pros: "Everything no complain"
Cons: "Everything no complain"

Pros: "Nothing"
Cons: "No legroom in 17 E"

Pros: "Smooth ride and early arrival"

Pros: "on time, even a little early"

Pros: "Amazing and comfortable"
Cons: "We left a little late."

Pros: "Smooth ride and free wine"

Pros: "Nothing"
Cons: "It wasn't Cathy Pacific operation."

Pros: "NA"
Cons: "NA"

Cons: "The a.c didn't work and it was really hott in the aircraft."

Pros: "On time arrival"

Cons: "No wifi Display units very old"

Cons: "No wifi or chargers or seatback entertainment"

Cons: "One hour late"

Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"

Pros: "I"
Cons: "r"

Pros: "Prompt and curtious"

Pros: "everything ran like clockwork"

Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."

Cons: "Please read above."

Pros: "Same as above"
Cons: "Same as above"

Cons: "Aircarft could of had mor a/c"

Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."

Pros: "very smooth, ontime ride.. kool"
Cons: "everything was ok"

Pros: "Like I said before nice early boarding."
Cons: "No problem"

Cons: "The delay"

Pros: "Denver USO facility"

Cons: "None"

Pros: "Crew was amazing and flight was excellent"

Pros: "Good service good flight fair food and nice seat."
Cons: "Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything."

Cons: "Ran out of the best meal option in Business Class..."

Pros: "I liked the selection of movies and food."
Cons: "Attendance were not as nice as the other Asian airlines. Tooth brush and toothpaste might be better addition. The bathroom was short."

Pros: "The entertainment selection was great and the seats were comfortable."
Cons: "Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand."

Pros: "Skyscrapers"
Cons: "Fatigue from job"

Pros: "See above for overall summery both AC and Jaz."
Cons: "Not sure which screwed up on bags."

Pros: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Cons: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Pros: "They seemed like a good airline. It was my first time flying with them, and I got upgraded to business class on the very first flight of my trip. What a great first impression! They're quite service oriented, with attendants speaking multiple languages. The in-flight magazine was good but not available on every plane. The food was usually pretty good, and the live map was convenient."
Cons: "All of the flights were late (I had 6 of them on this trip, all thru Air Canada, and not a single one departed on time). All of my layovers were long, except one, which was planned to be about an hour but ended up being less than 30min. That one was a pain: had to go through Canadian customs and then run across the Toronto airport, but thankfully my next flight was still boarding - and ended up running late because they had to de-ice the plane. One of the flights ran late, and as we were reaching the gate a passenger felt the need to yell racist/ignorant comments at a fellow passenger who wouldn't sit down, and then the flight attendant - overall that was a real shame."

Pros: "The boarding started one hour early to allow passengers to board on time."
Cons: "A flight stewardess did not respond to a call twice as if the call light was not turned on."

Cons: "left with 2 hours delay because the fuel was not ready. Then we had an unexpected landing in Vancouver to change flight crew. That meant an additional 2 hours of delay. Finally we accumulated 2 more hours of delay. The final total was 6 hours of delay for no clear reason."

Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."

Cons: "Food was served and drinks only arrived after you finished your meal. This happened for all meals."

Pros: "Good price, clean, free movies, descent movie selection."
Cons: "Bring your own snacks. No gluten free options unless pre-arrange. No fruit, no peanuts, no option to buy food, and the snack gallery only had pretzels. If you like bread, butter and water, should be ok. Close seats, can feel movement of people beside and behind."

Pros: "good to have 3 meals for this long haul flight"
Cons: "Flight delay more than 1 hour ! Took very very long to board Poor choice of movie. Too few, Too old"

Pros: "The food and the crew"
Cons: "Nothing"

Cons: "Several hours late due to repairs, despite the plane originating from Air Canada's hub. Seems they should have had a spare available to not delay us the several hours that they did. As I live 2 hours from the airport, it was not until I got there to check in that I was aware of the delay."

Pros: "The flight was quick. Great crew."
Cons: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."

Pros: "Easy , on time, friendly"
Cons: "N/a"

Pros: "Nothing special."
Cons: "Not apply."

Pros: "Free food and beverages"
Cons: "No snacks between meals"

Pros: "The flight attendant helped me find my gate which wad nice seeing I didn't have a long layover."
Cons: "There was no entertainment, flight was delayed, in the back row so couldn't recline seat, sat right next to bathroom, and the only attendant was busy all it took a long time to get her attention."

Pros: "Nothing to like, just fair"
Cons: "3 toilets broken, unfriendly crew, disorder on bording, brake my luggage, I think is enough to unlike them"

Pros: "the free movies. Plenty of offers of water to drink."
Cons: "The seats were so tight you literally felt like a sardine. These seats were by far the smallest I have had for an international flight. The breakfast wrap was not good."

Pros: "We got to our destination safely and on time."
Cons: "No entertainment system. Seriously? No TVs for an international flight?? They should at least tell you that in advance so you can download movies and bring your chargers. We didn't get drink service until about 2 hours into the flight. Terrible. Food was boring and bad. Finally- we had to pay for wine and beer. On a $1000 flight? I have traveled internationally at least 15 times and this was by far the worst flight yet."

Pros: "entertainment system was pretty good"
Cons: "Air Canada generally charges too much and jacks up their prices way too much."

Pros: "Nothing"
Cons: "They lost my luggage!!!"

Pros: "Great service, friendly staff. Good food and wine. On time arrival."

Pros: "Flight crew was great. Aircraft was great."
Cons: "Food could have been a little better."

Pros: "We arrived at our destination safely."
Cons: "Our flight departed from the gate late and then needed to return to the due to a door malfunction. After a 4 hour delay we were on our way. Bathrooms were closed before takeoff but no announcement was made that they would be open during the delay. No beverages were offered during the delay. Not all of the bathrooms were functional during the flight. The entertainment system is available through your iphone, ipad or computer. If you haven't downloaded the app prior to departing you can't use it and you then need to rent an ipad for $10 to watch movies."

Pros: "The flight attendants, especially Theresa, were fantastic. Theresa was very attentive, fun, and made each passenger feel special. The flight crew Supervisor greeted us each by name and leads a spectacular crew. The seat, amenities, entertainment, and food were just amazing."
Cons: "Business class did not have it's own boarding call."

Pros: "Some good movies"
Cons: "Ran out of both dinner and breakfast options, for whatever was left."

Pros: "Good food for transatlantic flight"
Cons: "The headline says it all. Even though our bags met the carry-on size conditions, we were told we must check them because they were overweight. We've never had them weighed before, including the Air Canada trip to Dublin from the states. "It's ok, they'll be there when you get there." We've been home about 24 hours and they haven't located the bags yet, so no word on when they will be sent to us. Very poor online and phone customer service."

Pros: "Crew, entertainment, food was 3/5 not many options (I liked it more than not)"
Cons: "No wifi, food selection wasn't really optional and it felt like school lunches"

Pros: "Newer plane, clean bathrooms for most of the flight. Good food choices for meals."
Cons: "No amenities like eye mask, ear plugs, toothbrush etc. No snacks between meals except for pretzels. Armrest buttons get pressed all the time by accident."

Pros: "The entertainment was great though the sound quality was lacking. The movies with subtitles were better."
Cons: "The did was pretty dire. Cup of noodles was not a good lunch at all and they ran out of the breakfast and lunch options."

Pros: "everything was as I expected"

Pros: "Staff was courteous and professional. Food was not bad. I could never get a coffee, because they are not allowed to serve hot drinks when the seatbelt sign is on, which it was for minor turbulence during both the dinner and snack service. Would have been nice if they came around again after the turbulence ended for those who wanted hot drinks, but this is just a minor complaint."

Pros: "The aircrew were very nice."
Cons: "There confusion on what to do with our checked luggage. We had a 20 hour layover in Toronto. First I was told we would have to leave it at the airport, then was told we had to take it with us and then return and simply put it on the conveyer belt. We returned the next day and tried to check it upstairs. The rude counter person made us move belongings from the carry-ons to the checked bag due to weight restrictions. Guess what, they all go in the same cargo hold! Then the flight was delayed 4 hours. We finally arrived home at 3:30 am and I had to go to work the next day. I suppose I should be grateful our flight was not cancelled. I forgot to follow the rule about never taking the last flight out of any airport."

Pros: "The choice in entertainment The flight attendents New plane"
Cons: "Flew on a new BOEING 777-200LR. They decided to maximize the amount of passengers per flight by adding additional seats to each row causing very cramped conditions. I am only 5'8" at 160 lbs and was extremely uncomfortable the entire trip. I may have had an extra inch of room from my knee to the chair in front of me. I couldn't stretch my legs out at all."

Cons: "The flight was 4 1/2 hours late with no prior notification."

Pros: "Seats were as comfortable as it could get for long haul economy flight. Food was decent everything was clean."

Pros: "Great food and overall service for premium economy. Seats were more comfortable than economy I've had in the past."
Cons: "In-flight entertainment computers are extremely laggy compared to modern tablets. Air Canada should make friends with the Google and Apple's of the world. Should try to include more episodes of the tv shows rather than just a select few episodes."

Pros: "I was very kindly provided an upgrade and seat beside was empty, it was a great flight. thank you!"

Pros: ".... the very logical humane boarding, special attention to kids and older citizens."
Cons: ". no vegetarian options.... nothing outstanding or comfort feel... nothing that would make me choose the airline as a preference over others ~ other than the price"

Pros: "Good service...plane clean....attendants very attentive to all passengers!"

Cons: "Not enough workers. Flight crews so stressed that they ignored passengers."

Pros: "The flight was direct and the food service was good and spaced at timely intervals. The crew was courteous and helpful."
Cons: "Lengthy flights are tiring."

Cons: "Our preceding flight arrived 45 minutes late so we got bumped to a later flight. Air Canada dropped the ball completely"

Pros: "Professional but 'distant' service from both crews who are the Air Canada almost ready to retire gang, since this route is popular with AC staff who are loaded with seniority. Nevertheless, all of our needs were met with efficiency and the very good entertainment program helped pass the time. Would take them again to Sydney."
Cons: "The odd smile wouldn't hurt"